[HP Pavilion 11-h010nr x2 PC] multitouch doesn't work

Bug #1317983 reported by vladk
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Triaged
Medium
Unassigned

Bug Description

multitouch doesn't work in ubuntu 14.04 on my laptop hp pavilion 11 x2, and there is no options for multituch in system settings mouse and touchpad.
In windows multitouch works fine

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-24-generic 3.13.0-24.47
ProcVersionSignature: Ubuntu 3.13.0-24.47-generic 3.13.9
Uname: Linux 3.13.0-24-generic x86_64
ApportVersion: 2.14.1-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: vlad 2008 F.... pulseaudio
CurrentDesktop: Unity
CurrentDmesg:
 [ 16.938736] init: plymouth-upstart-bridge main process ended, respawning
 [ 16.955384] init: plymouth-upstart-bridge main process (1389) terminated with status 1
 [ 16.955420] init: plymouth-upstart-bridge main process ended, respawning
Date: Fri May 9 20:38:34 2014
InstallationDate: Installed on 2014-05-02 (6 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
MachineType: Hewlett-Packard HP Pavilion 11 x2 Notebook PC
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic.efi.signed root=UUID=0156bbb7-905f-467b-aeba-7f36f3a544ae ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-24-generic N/A
 linux-backports-modules-3.13.0-24-generic N/A
 linux-firmware 1.127
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/26/2013
dmi.bios.vendor: Insyde
dmi.bios.version: F.20
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 2188
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 36.29
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrF.20:bd12/26/2013:svnHewlett-Packard:pnHPPavilion11x2NotebookPC:pvr0883100000305E00010320100:rvnHewlett-Packard:rn2188:rvr36.29:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP Pavilion 11 x2 Notebook PC
dmi.product.version: 0883100000305E00010320100
dmi.sys.vendor: Hewlett-Packard

Revision history for this message
vladk (vladkonan) wrote :
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote : Re: multitouch doesn't work

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.15 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.15-rc4-utopic/

Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
Revision history for this message
vladk (vladkonan) wrote :

I've tested with mainline kernel v3.15-rc4-utopic, and it does not fix this bug

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
penalvch (penalvch)
tags: added: needs-full-computer-model
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
tags: added: kernel-bug-exists-upstream-v3.15-rc4
Revision history for this message
vladk (vladkonan) wrote :

Computer model: HP Pavilion 11-h010nr x2 PC
Product number: E8C14UA

vladk (vladkonan)
Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
penalvch (penalvch) wrote :

vladk, could you please test the latest mainline kernel via http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.15-rc5-utopic/ and advise to the results?

tags: added: latest-bios-f.20
removed: needs-full-computer-model
summary: - multitouch doesn't work
+ [HP Pavilion 11-h010nr x2 PC] multitouch doesn't work
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
vladk (vladkonan) wrote :

Installed v3.15-rc5-utopic kernel, multituch still doesn't work

penalvch (penalvch)
tags: added: kernel-bug-exists-upstream-v3.15-rc5
removed: kernel-bug-exists-upstream-v3.15-rc4
Revision history for this message
penalvch (penalvch) wrote :

vladk, the issue you are reporting is an upstream one. Could you please report this problem through the appropriate channel by following the instructions _verbatim_ at https://wiki.ubuntu.com/Bugs/Upstream/kernel ?

Please provide a direct URL to your e-mail to the mailing list once you have made it so that it may be tracked.

Thank you for your understanding.

Changed in linux (Ubuntu):
status: Incomplete → Triaged
Revision history for this message
Jan Groenewald (jan-aims) wrote :

This works for me on 3.13.0-49 (after rebooting, not during installation)

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