[HP 625 Notebook PC] Fan speed control inactive after suspend to ram and sometimes on reboot

Bug #1315836 reported by hife
16
This bug affects 3 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Low
Unassigned

Bug Description

After resuming from RAM and sometimes after rebooting, fan control appears to be inactive, resulting in no fan activity at all until at 85°C the fan kicks in at full speed for a short time, only to cease all activity again until the temperature reaches 85°C again.

This started occurring after upgrading from Ubuntu 13.10 to 14.04 LTS.

Identical behaviour on kernel v3.13.9-trusty.

I have regrettably already removed older kernel versions, so I am not able to verify that the problem does not occur with them.

I am currently partially circumventing the problem by having
*/2 * * * * echo 1 | tee /sys/class/thermal/cooling_device[0-4]/cur_state >/dev/null 2>&1
added to crontab -e.

May be related to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1312860

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-24-generic 3.13.0-24.46
ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
Uname: Linux 3.13.0-24-generic i686
ApportVersion: 2.14.1-0ubuntu3
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: josias 3291 F.... pulseaudio
 /dev/snd/controlC0: josias 3291 F.... pulseaudio
CurrentDesktop: Unity
Date: Sun May 4 11:51:03 2014
HibernationDevice: RESUME=UUID=e922940f-3aae-4de7-9479-05b0092ddd04
InstallationDate: Installed on 2011-06-16 (1052 days ago)
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release i386 (20110427.1)
MachineType: Hewlett-Packard HP 625
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic root=UUID=a6a391c7-e65c-4c35-97dc-6d5d3049a09e ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-24-generic N/A
 linux-backports-modules-3.13.0-24-generic N/A
 linux-firmware 1.127.1
SourcePackage: linux
UpgradeStatus: Upgraded to trusty on 2014-04-23 (11 days ago)
dmi.bios.date: 12/07/2010
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68DVA Ver. F.06
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 1475
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 72.0E
dmi.chassis.asset.tag: CNU1060T5H
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr68DVAVer.F.06:bd12/07/2010:svnHewlett-Packard:pnHP625:pvr:rvnHewlett-Packard:rn1475:rvrKBCVersion72.0E:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP 625
dmi.sys.vendor: Hewlett-Packard

Revision history for this message
hife (hife) wrote :
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
hife (hife)
description: updated
Revision history for this message
penalvch (penalvch) wrote :

hife, thank you for reporting this and helping make Ubuntu better. As per http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdHome/?sp4ts.oid=4173278&spf_p.tpst=swdMain&spf_p.prp_swdMain=wsrp-navigationalState%3DswEnvOID%253D4053%257CswLang%253D%257Caction%253DlistDriver&javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette.cachetoken#BIOS an update to your BIOS is available (F.20). If you update to this following https://help.ubuntu.com/community/BiosUpdate does it change anything? If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful.

For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette .

Thank you for your understanding.

summary: - [HP 625] Fan speed control inactive after suspend to ram and sometimes
- on reboot
+ [HP 625 Notebook PC] Fan speed control inactive after suspend to ram and
+ sometimes on reboot
tags: added: bios-outdated-f.20
Changed in linux (Ubuntu):
importance: Undecided → Low
status: Confirmed → Incomplete
Revision history for this message
hife (hife) wrote :

I understand, but I am currently not willing to take the risk of performing a BIOS update without preparing a working backup system on a different machine. In combination with my current schedule, this will delay further input from my side for a while.

Thank you for understanding.

Revision history for this message
Squama (squama-skin) wrote :

Hi, I found a workaround. Please forgive me for machine translation (I bad with english).

There is an option run cooler using crontab:
###################################################################
sudo crontab-e

* / 2 **** echo 1 | tee / sys / class / thermal / cooling_device [0-4] / cur_state> / dev / null 2> & 1
###################################################################
cooler will be switched every 2 minutes

website source: http://forum.ubuntuusers.de/topic/lueftersteuerung-inaktiv-nach-standby-oft-auch/

[I using HP 625 | Ubuntu 14.04 | bios version f20]

Revision history for this message
penalvch (penalvch) wrote :

Squama, thank you for your comment. So your hardware and problem may be tracked, could you please file a new report with Ubuntu by executing the following in a terminal while booted into a Ubuntu repository kernel (not a mainline one) via:
ubuntu-bug linux

For more on this, please read the official Ubuntu documentation:
Ubuntu Bug Control and Ubuntu Bug Squad: https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue
Ubuntu Kernel Team: https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies#Filing_Kernel_Bug_reports
Ubuntu Community: https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette

When opening up the new report, please feel free to subscribe me to it.

Thank you for your understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
Revision history for this message
Ingmar (madocer) wrote :

Just FYI, I had the same Problem with my HP625, but as it seems, the new BIOS Version F.50 could have resolved the issue.

Available here:
http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdHome?javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette.cachetoken&javax.portlet.prp_bd9b6997fbc7fc515f4cf4626f5c8d01=wsrp-navigationalState%3DswEnvOID%253D4058%257CswLang%253D%257Caction%253DlistDriver&javax.portlet.tpst=bd9b6997fbc7fc515f4cf4626f5c8d01&sp4ts.oid=4173278&ac.admitted=1408112671951.876444892.199480143#BIOS

I just flashed it, so I can't give very detailed Information, yet. The previously seen bad behaviour with temps of 80°C+ doesn't seem to occur anymore, though.
We'll see.

Revision history for this message
Ingmar (madocer) wrote :

OK, sorry, but it seems that I was wrong.
The old behaviour is back, as soon as I use the laptop on battery. Before it was connected to AC power.
That seems to be one piece of the problem.
Will try to gather more info, soon.

acpi -V output:

Battery 0: Discharging, 84%, 01:03:32 remaining
Battery 0: design capacity 3692 mAh, last full capacity 3692 mAh = 100%
Adapter 0: off-line
Thermal 0: ok, 26.9 degrees C
Thermal 0: trip point 0 switches to mode critical at temperature 108.0 degrees C
Thermal 0: trip point 1 switches to mode passive at temperature 55.0 degrees C
Thermal 1: active, 75.0 degrees C
Thermal 1: trip point 0 switches to mode critical at temperature 108.0 degrees C
Thermal 1: trip point 1 switches to mode passive at temperature 100.0 degrees C
Thermal 1: trip point 2 switches to mode active at temperature 92.0 degrees C
Thermal 1: trip point 3 switches to mode active at temperature 84.0 degrees C
Thermal 1: trip point 4 switches to mode active at temperature 69.0 degrees C
Cooling 0: LCD 0 of 24
Cooling 1: Processor 0 of 3
Cooling 2: Processor 0 of 3
Cooling 3: Processor 0 of 3
Cooling 4: Processor 0 of 3
Cooling 5: Fan 0 of 1
Cooling 6: Fan 0 of 1
Cooling 7: Fan 0 of 1
Cooling 8: Fan 0 of 1
Cooling 9: Fan 0 of 1

It seems that it somehow waits for the CPU tpo reach ~80°C, with the fan completely OFF. Then it turns the fan on at 100% speed. And that repeats itself every few minutes, depending on load, of course.
BTW, I am running Debian, but this seems to be a Kernel bug anyway.
I don't have much time ATM, but will probably file an upstream bug, as soon as I have the time and the necessary info.

Revision history for this message
penalvch (penalvch) wrote :

Ingmar, thank you for your comment. So your hardware and problem may be tracked, could you please file a new report with Ubuntu by executing the following in a terminal while booted into the default Ubuntu kernel (not a mainline one) via:
ubuntu-bug linux

For more on this, please read the official Ubuntu documentation:
Ubuntu Bug Control and Ubuntu Bug Squad: https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue
Ubuntu Kernel Team: https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies#Filing_Kernel_Bug_reports
Ubuntu Community: https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette

When opening up the new report, please feel free to subscribe me to it.

As well, please do not announce in this report you created a new bug report.

Thank you for your understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs

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