| 2014-05-04 00:55:46 |
VladU |
bug |
|
|
added bug |
| 2014-05-04 00:59:12 |
VladU |
description |
When I connect the headphones, there is a strong hissing in both left and right headphone. It does not amplify or reduce along with the master volume. Instead, if I completely mute the master volume, the hissing disappears. The internal speakers of the laptop are not affected.
1) Ubuntu release: 14.04 LTS
2) Package affected: kernel (linux-image-3.13.0-24-generic)
3) Unless I play music, I expect the headphones to be muted
4) I get a background hissing noise in the headphones
Thanks!
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
Uname: Linux 3.13.0-24-generic x86_64
ApportVersion: 2.14.1-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: sun 1875 F.... pulseaudio
/dev/snd/controlC1: sun 1875 F.... pulseaudio
CurrentDesktop: Unity
Date: Sun May 4 02:46:01 2014
InstallationDate: Installed on 2014-05-02 (1 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
Symptom_Card: Audio interne - HDA Intel PCH
Symptom_Jack: Black Headphone Out, Left
Symptom_PulsePlaybackTest: PulseAudio playback test successful
Symptom_Type: High background noise, or volume is too low
Title: [Dell Precision M3800, Realtek ALC668, Black Headphone Out, Left] Background noise or low volume
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/06/2014
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A03
dmi.board.name: Dell Precision M3800
dmi.board.vendor: Dell Inc.
dmi.board.version: A03
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: Not Specified
dmi.modalias: dmi:bvnDellInc.:bvrA03:bd02/06/2014:svnDellInc.:pnDellPrecisionM3800:pvrA03:rvnDellInc.:rnDellPrecisionM3800:rvrA03:cvnDellInc.:ct8:cvrNotSpecified:
dmi.product.name: Dell Precision M3800
dmi.product.version: A03
dmi.sys.vendor: Dell Inc. |
When I connect the headphones, there is a strong hissing in both left and right headphones. It does not amplify or reduce along with the master volume. Instead, if I completely mute the master volume, the hissing disappears. It comes back as soon as
I unmute the master volume.
The internal speakers of the laptop are not affected: when headphones are not
connected, there is no background hissing noise.
Standard four questions:
1) Ubuntu release: 14.04 LTS
2) Package affected: kernel (linux-image-3.13.0-24-generic)
3) Unless I play music, I expect no to hear anything in the headphones
4) I get a background hissing noise in the headphones
Thanks!
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
Uname: Linux 3.13.0-24-generic x86_64
ApportVersion: 2.14.1-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: sun 1875 F.... pulseaudio
/dev/snd/controlC1: sun 1875 F.... pulseaudio
CurrentDesktop: Unity
Date: Sun May 4 02:46:01 2014
InstallationDate: Installed on 2014-05-02 (1 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
Symptom_Card: Audio interne - HDA Intel PCH
Symptom_Jack: Black Headphone Out, Left
Symptom_PulsePlaybackTest: PulseAudio playback test successful
Symptom_Type: High background noise, or volume is too low
Title: [Dell Precision M3800, Realtek ALC668, Black Headphone Out, Left] Background noise or low volume
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/06/2014
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A03
dmi.board.name: Dell Precision M3800
dmi.board.vendor: Dell Inc.
dmi.board.version: A03
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: Not Specified
dmi.modalias: dmi:bvnDellInc.:bvrA03:bd02/06/2014:svnDellInc.:pnDellPrecisionM3800:pvrA03:rvnDellInc.:rnDellPrecisionM3800:rvrA03:cvnDellInc.:ct8:cvrNotSpecified:
dmi.product.name: Dell Precision M3800
dmi.product.version: A03
dmi.sys.vendor: Dell Inc. |
|
| 2014-05-04 01:01:14 |
VladU |
description |
When I connect the headphones, there is a strong hissing in both left and right headphones. It does not amplify or reduce along with the master volume. Instead, if I completely mute the master volume, the hissing disappears. It comes back as soon as
I unmute the master volume.
The internal speakers of the laptop are not affected: when headphones are not
connected, there is no background hissing noise.
Standard four questions:
1) Ubuntu release: 14.04 LTS
2) Package affected: kernel (linux-image-3.13.0-24-generic)
3) Unless I play music, I expect no to hear anything in the headphones
4) I get a background hissing noise in the headphones
Thanks!
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
Uname: Linux 3.13.0-24-generic x86_64
ApportVersion: 2.14.1-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: sun 1875 F.... pulseaudio
/dev/snd/controlC1: sun 1875 F.... pulseaudio
CurrentDesktop: Unity
Date: Sun May 4 02:46:01 2014
InstallationDate: Installed on 2014-05-02 (1 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
Symptom_Card: Audio interne - HDA Intel PCH
Symptom_Jack: Black Headphone Out, Left
Symptom_PulsePlaybackTest: PulseAudio playback test successful
Symptom_Type: High background noise, or volume is too low
Title: [Dell Precision M3800, Realtek ALC668, Black Headphone Out, Left] Background noise or low volume
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/06/2014
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A03
dmi.board.name: Dell Precision M3800
dmi.board.vendor: Dell Inc.
dmi.board.version: A03
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: Not Specified
dmi.modalias: dmi:bvnDellInc.:bvrA03:bd02/06/2014:svnDellInc.:pnDellPrecisionM3800:pvrA03:rvnDellInc.:rnDellPrecisionM3800:rvrA03:cvnDellInc.:ct8:cvrNotSpecified:
dmi.product.name: Dell Precision M3800
dmi.product.version: A03
dmi.sys.vendor: Dell Inc. |
When I connect the headphones, there is a strong hissing in both left and right side. It does not amplify or reduce along with the master volume. Instead, if I completely mute the master volume, the hissing disappears. It comes back as soon as I unmute the master volume.
The internal speakers of the laptop are not affected: when headphones are not connected, there is no background hissing noise.
Standard four questions:
1) Ubuntu release: 14.04 LTS
2) Package affected: kernel? (linux-image-3.13.0-24-generic) or maybe alsa-driver?
3) Unless I play music, I expect no to hear anything in the headphones
4) I get a background hissing noise in the headphones
Thanks!
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
Uname: Linux 3.13.0-24-generic x86_64
ApportVersion: 2.14.1-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: sun 1875 F.... pulseaudio
/dev/snd/controlC1: sun 1875 F.... pulseaudio
CurrentDesktop: Unity
Date: Sun May 4 02:46:01 2014
InstallationDate: Installed on 2014-05-02 (1 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
Symptom_Card: Audio interne - HDA Intel PCH
Symptom_Jack: Black Headphone Out, Left
Symptom_PulsePlaybackTest: PulseAudio playback test successful
Symptom_Type: High background noise, or volume is too low
Title: [Dell Precision M3800, Realtek ALC668, Black Headphone Out, Left] Background noise or low volume
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/06/2014
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A03
dmi.board.name: Dell Precision M3800
dmi.board.vendor: Dell Inc.
dmi.board.version: A03
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: Not Specified
dmi.modalias: dmi:bvnDellInc.:bvrA03:bd02/06/2014:svnDellInc.:pnDellPrecisionM3800:pvrA03:rvnDellInc.:rnDellPrecisionM3800:rvrA03:cvnDellInc.:ct8:cvrNotSpecified:
dmi.product.name: Dell Precision M3800
dmi.product.version: A03
dmi.sys.vendor: Dell Inc. |
|
| 2014-05-14 16:16:26 |
Launchpad Janitor |
alsa-driver (Ubuntu): status |
New |
Confirmed |
|
| 2014-05-14 16:16:58 |
gerard67 |
bug task added |
|
fedora |
|
| 2014-10-07 11:42:11 |
Mikael Svensson |
bug |
|
|
added subscriber Mikael Svensson |
| 2014-11-04 09:54:28 |
Oliver |
bug |
|
|
added subscriber Oliver |
| 2014-11-20 20:30:42 |
Jared Dominguez |
bug task added |
|
dell-sputnik |
|
| 2015-02-02 13:48:43 |
Mikael Svensson |
attachment added |
|
Alsa-info from http://www.alsa-project.org/alsa-info.sh https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1315770/+attachment/4310471/+files/alsa-info.txt |
|
| 2015-02-12 00:00:28 |
Amit Bhutani |
bug |
|
|
added subscriber Amit Bhutani |
| 2015-02-12 20:34:58 |
Mario Limonciello |
affects |
alsa-driver (Ubuntu) |
linux (Ubuntu) |
|
| 2015-02-12 20:36:14 |
Mario Limonciello |
dell-sputnik: status |
New |
Fix Released |
|
| 2015-02-12 21:13:10 |
Joseph Salisbury |
linux (Ubuntu): importance |
Undecided |
Medium |
|
| 2015-02-12 21:13:16 |
Joseph Salisbury |
tags |
amd64 apport-bug trusty |
amd64 apport-bug kernel-da-key trusty |
|
| 2015-02-13 08:13:39 |
Mikael Svensson |
attachment added |
|
Alsa info kernel 3.16.0-30-generic https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1315770/+attachment/4318595/+files/alsa-info-kernel-3.16.txt |
|
| 2015-02-13 08:42:14 |
Mikael Svensson |
attachment added |
|
Alsa info kernel 3.16.0-30-generic with workaround https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1315770/+attachment/4318626/+files/alsa-info-kernel-3.16-with-workaround.txt |
|
| 2015-07-08 03:51:24 |
Cyril Soler |
bug |
|
|
added subscriber Cyril Soler |
