dvb_usb_af9015: probe failed with error -5

Bug #1313438 reported by Icarosaurus
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Low
Unassigned

Bug Description

I'm unable to use my DVB-T Card. It stopped working with linux kernel 3.11. This is what I get after the update to Ubuntu 14.04:

dmesg | grep dvb
[ 20.698466] usb 2-8: dvb_usb_af9015: command failed=170
[ 20.698646] dvb_usb_af9015: probe of 2-8:1.0 failed with error -5
[ 20.698672] usbcore: registered new interface driver dvb_usb_af9015

My Computer is a HP Pavilion dv5-1140el Entertainment Notebook PC.

---
ApportVersion: 2.14.1-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: icaro 2901 F.... pulseaudio
CurrentDesktop: XFCE
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=UUID=b251a774-472b-4c84-862c-1d11008c24bf
InstallationDate: Installed on 2013-01-07 (474 days ago)
InstallationMedia: Xubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.1)
MachineType: Hewlett-Packard HP Pavilion dv5 Notebook PC
NonfreeKernelModules: nvidia
Package: linux 3.11.0.20.21 [origin: unknown]
PackageArchitecture: amd64
ProcFB:

ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic root=UUID=672bd6bb-08bc-4a9f-9296-4d70a8f496d8 ro quiet splash
ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-24-generic N/A
 linux-backports-modules-3.13.0-24-generic N/A
 linux-firmware 1.127
Tags: trusty third-party-packages
Uname: Linux 3.13.0-24-generic x86_64
UnreportableReason: Questo non è un pacchetto ufficiale di Ubuntu. Rimuovere tutti i pacchetti di terze parti, quindi riprovare.
UpgradeStatus: Upgraded to trusty on 2014-04-27 (0 days ago)
UserGroups: adm cdrom dip fuse lpadmin mythtv plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 08/20/2009
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.21
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 3603
dmi.board.vendor: Quanta
dmi.board.version: 02.26
dmi.chassis.type: 10
dmi.chassis.vendor: Quanta
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnHewlett-Packard:bvrF.21:bd08/20/2009:svnHewlett-Packard:pnHPPaviliondv5NotebookPC:pvrRev1:rvnQuanta:rn3603:rvr02.26:cvnQuanta:ct10:cvrN/A:
dmi.product.name: HP Pavilion dv5 Notebook PC
dmi.product.version: Rev 1
dmi.sys.vendor: Hewlett-Packard

Revision history for this message
Brad Figg (brad-figg) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1313438

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
tags: added: trusty
Revision history for this message
Icarosaurus (giuschet) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected third-party-packages
description: updated
Revision history for this message
Icarosaurus (giuschet) wrote : BootDmesg.txt

apport information

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Icarosaurus (giuschet) wrote : CRDA.txt

apport information

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Icarosaurus (giuschet) wrote : CurrentDmesg.txt

apport information

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Icarosaurus (giuschet) wrote : Dependencies.txt

apport information

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Icarosaurus (giuschet) wrote : IwConfig.txt

apport information

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Icarosaurus (giuschet) wrote : Lspci.txt

apport information

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Icarosaurus (giuschet) wrote : Lsusb.txt

apport information

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Icarosaurus (giuschet) wrote : ProcCpuinfo.txt

apport information

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Icarosaurus (giuschet) wrote : ProcEnviron.txt

apport information

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Icarosaurus (giuschet) wrote : ProcInterrupts.txt

apport information

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Icarosaurus (giuschet) wrote : ProcModules.txt

apport information

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Icarosaurus (giuschet) wrote : PulseList.txt

apport information

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Icarosaurus (giuschet) wrote : RfKill.txt

apport information

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Icarosaurus (giuschet) wrote : UdevDb.txt

apport information

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Icarosaurus (giuschet) wrote : UdevLog.txt

apport information

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Icarosaurus (giuschet) wrote : WifiSyslog.txt

apport information

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Icarosaurus (giuschet)
description: updated
Revision history for this message
penalvch (penalvch) wrote :

Icarosaurus, could you please provide the full computer model as noted on the sticker (ex. HP Pavilion dv5-1201ax Entertainment Notebook PC)?

description: updated
tags: added: needs-full-computer-model
Changed in linux (Ubuntu):
importance: Undecided → Low
Icarosaurus (giuschet)
description: updated
Revision history for this message
Icarosaurus (giuschet) wrote :

I installed the ubuntu kernel 3.5.0-49-generic from repositories.
Now dmesg | grep dvb gives:

[ 22.979573] dvb-usb: found a 'AVerMedia A309' in cold state, will try to load a firmware
[ 23.647451] dvb-usb: downloading firmware from file 'dvb-usb-af9015.fw'
[ 23.714971] dvb-usb: found a 'AVerMedia A309' in warm state.
[ 23.715188] dvb-usb: will pass the complete MPEG2 transport stream to the software demuxer.
[ 24.206459] dvb-usb: AVerMedia A309 successfully initialized and connected.
[ 24.215501] usbcore: registered new interface driver dvb_usb_af9015

But the card still doesn't work.
w_scan gives:

w_scan version 20130331 (compiled for DVB API 5.10)
guessing country 'IT', use -c <country> to override
using settings for ITALY
DVB aerial
DVB-T Europe
scan type TERRESTRIAL, channellist 4
output format vdr-2.0
output charset 'UTF-8', use -C <charset> to override
Info: using DVB adapter auto detection.
main:3228: FATAL: ***** NO USEABLE TERRESTRIAL CARD FOUND. *****
Please check wether dvb driver is loaded and
verify that no dvb application (i.e. vdr) is running.

Could someone help me investigate the problem?

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