Activity log for bug #1307552

Date Who What changed Old value New value Message
2014-04-14 14:56:13 wb8nbs bug added bug
2014-04-14 15:00:13 Brad Figg linux (Ubuntu): status New Confirmed
2014-04-15 15:29:50 Joseph Salisbury linux (Ubuntu): importance Undecided Medium
2014-04-15 15:29:52 Joseph Salisbury linux (Ubuntu): status Confirmed Incomplete
2014-04-16 13:50:06 wb8nbs tags amd64 apport-bug quantal amd64 apport-bug kernel-bug-exists-upstream quantal
2014-04-16 13:50:36 wb8nbs linux (Ubuntu): status Incomplete Confirmed
2014-04-19 22:05:46 penalvch tags amd64 apport-bug kernel-bug-exists-upstream quantal amd64 apport-bug kernel-bug-exists-upstream latest-bios-203 quantal
2014-04-19 22:06:18 penalvch linux (Ubuntu): status Confirmed Incomplete
2014-04-19 22:07:32 penalvch tags amd64 apport-bug kernel-bug-exists-upstream latest-bios-203 quantal amd64 apport-bug kernel-bug-exists-upstream latest-bios-203 needs-trusty-test quantal
2014-04-21 01:20:54 wb8nbs tags amd64 apport-bug kernel-bug-exists-upstream latest-bios-203 needs-trusty-test quantal amd64 apport-bug apport-collected kernel-bug-exists-upstream latest-bios-203 needs-trusty-test quantal trusty
2014-04-21 01:20:56 wb8nbs description This flip phone has a 32 gig SD card but does not AFIK use Android. There is a USB menu but the only option is "USB Mass Storage". I believe however it uses MTP. I do have a camera that mounts MTP OK so that is working. The problem is similar to https://bugs.launchpad.net/ubuntu/+bug/151094 but I got no help there. Samsung support is useless, they only speak windows. ProblemType: Bug DistroRelease: Ubuntu 12.10 Package: linux-image-3.5.0-39-generic 3.5.0-39.60 ProcVersionSignature: Ubuntu 3.5.0-39.60-generic 3.5.7.17 Uname: Linux 3.5.0-39-generic x86_64 ApportVersion: 2.6.1-0ubuntu13 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: jbh 2103 F.... pulseaudio Date: Mon Apr 14 09:40:59 2014 GvfsMonitorLog: Monitoring events. Press Ctrl+C to quit. HibernationDevice: RESUME=UUID=cf4ea02f-f135-4bbf-b60e-556e7d36c1a4 HotplugNewDevices: HotplugNewMounts: InstallationDate: Installed on 2012-11-15 (515 days ago) InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5) MachineType: ASUSTeK COMPUTER INC. N56VJ MarkForUpload: True ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-39-generic.efi.signed root=UUID=4941fe87-9e71-4835-8492-d5d02be5bc85 ro quiet splash pcie_aspm=force acpi_backlight=vendor vt.handoff=7 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-3.5.0-39-generic N/A linux-backports-modules-3.5.0-39-generic N/A linux-firmware 1.103 SourcePackage: linux Symptom: storage UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/29/2012 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: N56VJ.203 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: N56VJ dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrN56VJ.203:bd08/29/2012:svnASUSTeKCOMPUTERINC.:pnN56VJ:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnN56VJ:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.name: N56VJ dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. This flip phone has a 32 gig SD card but does not AFIK use Android. There is a USB menu but the only option is "USB Mass Storage". I believe however it uses MTP. I do have a camera that mounts MTP OK so that is working. The problem is similar to https://bugs.launchpad.net/ubuntu/+bug/151094 but I got no help there. Samsung support is useless, they only speak windows. ProblemType: Bug DistroRelease: Ubuntu 12.10 Package: linux-image-3.5.0-39-generic 3.5.0-39.60 ProcVersionSignature: Ubuntu 3.5.0-39.60-generic 3.5.7.17 Uname: Linux 3.5.0-39-generic x86_64 ApportVersion: 2.6.1-0ubuntu13 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: jbh 2103 F.... pulseaudio Date: Mon Apr 14 09:40:59 2014 GvfsMonitorLog: Monitoring events. Press Ctrl+C to quit. HibernationDevice: RESUME=UUID=cf4ea02f-f135-4bbf-b60e-556e7d36c1a4 HotplugNewDevices: HotplugNewMounts: InstallationDate: Installed on 2012-11-15 (515 days ago) InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5) MachineType: ASUSTeK COMPUTER INC. N56VJ MarkForUpload: True ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-39-generic.efi.signed root=UUID=4941fe87-9e71-4835-8492-d5d02be5bc85 ro quiet splash pcie_aspm=force acpi_backlight=vendor vt.handoff=7 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-3.5.0-39-generic N/A linux-backports-modules-3.5.0-39-generic N/A linux-firmware 1.103 SourcePackage: linux Symptom: storage UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/29/2012 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: N56VJ.203 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: N56VJ dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrN56VJ.203:bd08/29/2012:svnASUSTeKCOMPUTERINC.:pnN56VJ:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnN56VJ:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.name: N56VJ dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. --- ApportVersion: 2.14.1-0ubuntu3 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: ubuntu 2728 F.... pulseaudio CasperVersion: 1.340 CurrentDesktop: Unity DistroRelease: Ubuntu 14.04 LiveMediaBuild: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417) MachineType: ASUSTeK COMPUTER INC. N56VJ Package: linux (not installed) ProcEnviron: TERM=xterm PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb 1 nouveaufb ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/username.seed boot=casper quiet splash -- ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9 RelatedPackageVersions: linux-restricted-modules-3.13.0-24-generic N/A linux-backports-modules-3.13.0-24-generic N/A linux-firmware 1.127 Tags: trusty Uname: Linux 3.13.0-24-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 08/29/2012 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: N56VJ.203 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: N56VJ dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrN56VJ.203:bd08/29/2012:svnASUSTeKCOMPUTERINC.:pnN56VJ:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnN56VJ:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.name: N56VJ dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC.
2014-04-21 01:20:58 wb8nbs attachment added AlsaInfo.txt https://bugs.launchpad.net/bugs/1307552/+attachment/4090563/+files/AlsaInfo.txt
2014-04-21 01:21:03 wb8nbs attachment added BootDmesg.txt https://bugs.launchpad.net/bugs/1307552/+attachment/4090564/+files/BootDmesg.txt
2014-04-21 01:21:05 wb8nbs attachment added CRDA.txt https://bugs.launchpad.net/bugs/1307552/+attachment/4090565/+files/CRDA.txt
2014-04-21 01:21:07 wb8nbs attachment added CurrentDmesg.txt https://bugs.launchpad.net/bugs/1307552/+attachment/4090566/+files/CurrentDmesg.txt
2014-04-21 01:21:09 wb8nbs attachment added IwConfig.txt https://bugs.launchpad.net/bugs/1307552/+attachment/4090567/+files/IwConfig.txt
2014-04-21 01:21:11 wb8nbs attachment added Lspci.txt https://bugs.launchpad.net/bugs/1307552/+attachment/4090568/+files/Lspci.txt
2014-04-21 01:21:14 wb8nbs attachment added Lsusb.txt https://bugs.launchpad.net/bugs/1307552/+attachment/4090569/+files/Lsusb.txt
2014-04-21 01:21:16 wb8nbs attachment added ProcCpuinfo.txt https://bugs.launchpad.net/bugs/1307552/+attachment/4090570/+files/ProcCpuinfo.txt
2014-04-21 01:21:18 wb8nbs attachment added ProcInterrupts.txt https://bugs.launchpad.net/bugs/1307552/+attachment/4090571/+files/ProcInterrupts.txt
2014-04-21 01:21:20 wb8nbs attachment added ProcModules.txt https://bugs.launchpad.net/bugs/1307552/+attachment/4090572/+files/ProcModules.txt
2014-04-21 01:21:23 wb8nbs attachment added PulseList.txt https://bugs.launchpad.net/bugs/1307552/+attachment/4090573/+files/PulseList.txt
2014-04-21 01:21:25 wb8nbs attachment added RfKill.txt https://bugs.launchpad.net/bugs/1307552/+attachment/4090574/+files/RfKill.txt
2014-04-21 01:21:31 wb8nbs attachment added UdevDb.txt https://bugs.launchpad.net/bugs/1307552/+attachment/4090575/+files/UdevDb.txt
2014-04-21 01:21:41 wb8nbs attachment added UdevLog.txt https://bugs.launchpad.net/bugs/1307552/+attachment/4090576/+files/UdevLog.txt
2014-04-21 01:21:47 wb8nbs attachment added WifiSyslog.txt https://bugs.launchpad.net/bugs/1307552/+attachment/4090577/+files/WifiSyslog.txt
2014-04-21 07:24:54 penalvch tags amd64 apport-bug apport-collected kernel-bug-exists-upstream latest-bios-203 needs-trusty-test quantal trusty amd64 apport-bug apport-collected kernel-bug-exists-upstream latest-bios-203 quantal trusty
2014-04-21 07:25:39 penalvch summary USB won't mount Samsung Convoy 3 phone 04e8:f000 USB won't mount Samsung Convoy 3 phone
2014-04-21 07:26:30 penalvch description This flip phone has a 32 gig SD card but does not AFIK use Android. There is a USB menu but the only option is "USB Mass Storage". I believe however it uses MTP. I do have a camera that mounts MTP OK so that is working. The problem is similar to https://bugs.launchpad.net/ubuntu/+bug/151094 but I got no help there. Samsung support is useless, they only speak windows. ProblemType: Bug DistroRelease: Ubuntu 12.10 Package: linux-image-3.5.0-39-generic 3.5.0-39.60 ProcVersionSignature: Ubuntu 3.5.0-39.60-generic 3.5.7.17 Uname: Linux 3.5.0-39-generic x86_64 ApportVersion: 2.6.1-0ubuntu13 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: jbh 2103 F.... pulseaudio Date: Mon Apr 14 09:40:59 2014 GvfsMonitorLog: Monitoring events. Press Ctrl+C to quit. HibernationDevice: RESUME=UUID=cf4ea02f-f135-4bbf-b60e-556e7d36c1a4 HotplugNewDevices: HotplugNewMounts: InstallationDate: Installed on 2012-11-15 (515 days ago) InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5) MachineType: ASUSTeK COMPUTER INC. N56VJ MarkForUpload: True ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-39-generic.efi.signed root=UUID=4941fe87-9e71-4835-8492-d5d02be5bc85 ro quiet splash pcie_aspm=force acpi_backlight=vendor vt.handoff=7 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-3.5.0-39-generic N/A linux-backports-modules-3.5.0-39-generic N/A linux-firmware 1.103 SourcePackage: linux Symptom: storage UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/29/2012 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: N56VJ.203 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: N56VJ dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrN56VJ.203:bd08/29/2012:svnASUSTeKCOMPUTERINC.:pnN56VJ:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnN56VJ:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.name: N56VJ dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. --- ApportVersion: 2.14.1-0ubuntu3 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: ubuntu 2728 F.... pulseaudio CasperVersion: 1.340 CurrentDesktop: Unity DistroRelease: Ubuntu 14.04 LiveMediaBuild: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417) MachineType: ASUSTeK COMPUTER INC. N56VJ Package: linux (not installed) ProcEnviron: TERM=xterm PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb 1 nouveaufb ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/username.seed boot=casper quiet splash -- ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9 RelatedPackageVersions: linux-restricted-modules-3.13.0-24-generic N/A linux-backports-modules-3.13.0-24-generic N/A linux-firmware 1.127 Tags: trusty Uname: Linux 3.13.0-24-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 08/29/2012 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: N56VJ.203 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: N56VJ dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrN56VJ.203:bd08/29/2012:svnASUSTeKCOMPUTERINC.:pnN56VJ:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnN56VJ:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.name: N56VJ dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. This flip phone has a 32 gig SD card but does not AFIK use Android. There is a USB menu but the only option is "USB Mass Storage". I believe however it uses MTP. I do have a camera that mounts MTP OK so that is working. ProblemType: Bug DistroRelease: Ubuntu 12.10 Package: linux-image-3.5.0-39-generic 3.5.0-39.60 ProcVersionSignature: Ubuntu 3.5.0-39.60-generic 3.5.7.17 Uname: Linux 3.5.0-39-generic x86_64 ApportVersion: 2.6.1-0ubuntu13 Architecture: amd64 AudioDevicesInUse:  USER PID ACCESS COMMAND  /dev/snd/controlC0: jbh 2103 F.... pulseaudio Date: Mon Apr 14 09:40:59 2014 GvfsMonitorLog: Monitoring events. Press Ctrl+C to quit. HibernationDevice: RESUME=UUID=cf4ea02f-f135-4bbf-b60e-556e7d36c1a4 HotplugNewDevices: HotplugNewMounts: InstallationDate: Installed on 2012-11-15 (515 days ago) InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5) MachineType: ASUSTeK COMPUTER INC. N56VJ MarkForUpload: True ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-39-generic.efi.signed root=UUID=4941fe87-9e71-4835-8492-d5d02be5bc85 ro quiet splash pcie_aspm=force acpi_backlight=vendor vt.handoff=7 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions:  linux-restricted-modules-3.5.0-39-generic N/A  linux-backports-modules-3.5.0-39-generic N/A  linux-firmware 1.103 SourcePackage: linux Symptom: storage UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/29/2012 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: N56VJ.203 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: N56VJ dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrN56VJ.203:bd08/29/2012:svnASUSTeKCOMPUTERINC.:pnN56VJ:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnN56VJ:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.name: N56VJ dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. --- ApportVersion: 2.14.1-0ubuntu3 Architecture: amd64 AudioDevicesInUse:  USER PID ACCESS COMMAND  /dev/snd/controlC0: ubuntu 2728 F.... pulseaudio CasperVersion: 1.340 CurrentDesktop: Unity DistroRelease: Ubuntu 14.04 LiveMediaBuild: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417) MachineType: ASUSTeK COMPUTER INC. N56VJ Package: linux (not installed) ProcEnviron:  TERM=xterm  PATH=(custom, no user)  XDG_RUNTIME_DIR=<set>  LANG=en_US.UTF-8  SHELL=/bin/bash ProcFB:  0 inteldrmfb  1 nouveaufb ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/username.seed boot=casper quiet splash -- ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9 RelatedPackageVersions:  linux-restricted-modules-3.13.0-24-generic N/A  linux-backports-modules-3.13.0-24-generic N/A  linux-firmware 1.127 Tags: trusty Uname: Linux 3.13.0-24-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 08/29/2012 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: N56VJ.203 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: N56VJ dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrN56VJ.203:bd08/29/2012:svnASUSTeKCOMPUTERINC.:pnN56VJ:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnN56VJ:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.name: N56VJ dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC.
2014-04-21 07:26:39 penalvch linux (Ubuntu): status Incomplete Confirmed