fwts shows several systems have FAILED [HIGH] DevConfigDiffAfterS3 on saucy 13.10 proposed kernel 3.11.0-20-generic

Bug #1307390 reported by Taihsiang Ho on 2014-04-14
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
fwts (Ubuntu)
Undecided
Yang Kun (YK)
linux (Ubuntu)
High
Unassigned

Bug Description

Systems:
13.10 proposed kernel 3.11.0-20-generic #34

on

CID 201206-11401
CID 201301-12632
CID 201302-12844
CID 201306-13745

s3: S3 suspend/resume test.
--------------------------------------------------------------------------------
Test 1 of 1: S3 suspend/resume test.
Defaulted to 1 test, use --s3-multiple=N to run more S3 cycles
S3 cycle 1 of 1
pm-suspend returned 0 after 37 seconds.
Video configurations differ, before:
  PCI: 0000:00:01.0, VID: 02:09, Class: 03:00 (VGA/8512 compatible controller)
  Config:
    0000: 02 10 09 98 07 04 10 00 00 00 00 03 10 00 00 00 ................
    0010: 08 00 00 d0 01 f0 00 00 00 00 b0 fe 00 00 00 00 ................
    0020: 00 00 00 00 00 00 00 00 00 00 00 00 3c 10 e3 2a ............<..*
    0030: 00 00 00 00 50 00 00 00 00 00 00 00 0b 01 00 00 ....P...........

versus after:
  PCI: 0000:00:01.0, VID: 02:09, Class: 03:00 (VGA/8512 compatible controller)
  Config:
    0000: 02 10 09 98 07 00 10 00 00 00 00 03 10 00 00 00 ................
    0010: 08 00 00 d0 01 f0 00 00 00 00 b0 fe 00 00 00 00 ................
    0020: 00 00 00 00 00 00 00 00 00 00 00 00 3c 10 e3 2a ............<..*
    0030: 00 00 00 00 50 00 00 00 00 00 00 00 0b 01 00 00 ....P...........

BYTE 5 changes (from 04 to be 00, BIT2 changes)

------------------

ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: linux-image-3.11.0-20-generic 3.11.0-20.34
ProcVersionSignature: Ubuntu 3.11.0-20.34-generic 3.11.10.6
Uname: Linux 3.11.0-20-generic x86_64
ApportVersion: 2.12.5-0ubuntu2.2
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: ubuntu 1598 F.... pulseaudio
Date: Mon Apr 14 04:52:16 2014
HibernationDevice: RESUME=UUID=fb8d8060-50cd-4a81-b5a5-9be7fe051e6a
InstallationDate: Installed on 2014-04-13 (0 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
IwConfig:
 eth0 no wireless extensions.

 lo no wireless extensions.
MachineType: Hewlett-Packard p2-2190
MarkForUpload: True
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-20-generic root=UUID=53d4ab30-149c-4051-9fc9-ed7a60bf0404 ro rootdelay=60 quiet splash initcall_debug vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.11.0-20-generic N/A
 linux-backports-modules-3.11.0-20-generic N/A
 linux-firmware 1.116.2
RfKill:

SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/15/2012
dmi.bios.vendor: AMI
dmi.bios.version: 3.05
dmi.board.asset.tag: 3CR2090J5H
dmi.board.name: 2AE3
dmi.board.vendor: PEGATRON CORPORATION
dmi.board.version: 1.02
dmi.chassis.asset.tag: 3CR2090J5H
dmi.chassis.type: 3
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnAMI:bvr3.05:bd06/15/2012:svnHewlett-Packard:pnp2-2190:pvr:rvnPEGATRONCORPORATION:rn2AE3:rvr1.02:cvnHewlett-Packard:ct3:cvr:
dmi.product.name: p2-2190
dmi.sys.vendor: Hewlett-Packard

Taihsiang Ho (taihsiangho) wrote :

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Joseph Salisbury (jsalisbury) wrote :

Does this issue not happen with the 3.11.0-19 kernel?

Changed in linux (Ubuntu):
importance: Undecided → High
tags: added: kernel-da-key
tags: added: needs-full-computer-model
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Taihsiang Ho (taihsiangho) wrote :

@Christopher, here is one of the model names,
HP Compaq CQ2000 PC
http://www.ubuntu.com/certification/hardware/201206-11401/

description: updated

Taihsiang Ho, due to how HP Compaq CQ2000 PC is not a specific model, but an entire model series as per HP -> http://www8.hp.com/us/en/support-search.html?tab=1#/qryterm=HP%20Compaq%20CQ2000%20PC&searchtype=s-002 , it would be easier if we isolated one per bug report the specific and full computer model as per HP, not the CID as per Ubuntu hardware certification. Hence, regarding the Compaq CQ2000 Desktop PC series, which of the following specific model is this bug report about:
     Compaq CQ2003WM Desktop PC
     Compaq CQ2009F Desktop PC
     Compaq CQ2010 Desktop PC
     Compaq CQ2013 Desktop PC
     Compaq CQ2014 Desktop PC
     Compaq CQ2024 Desktop PC
     Compaq CQ2025 Desktop PC

Yung Shen (kaxing) on 2014-04-23
Changed in fwts (Ubuntu):
assignee: nobody → Yang Kun (YK) (dayangkuncn)
Taihsiang Ho (taihsiangho) wrote :

@Christopher
Thanks for your reminding.
The name "HP Compaq CQ2000 PC" is what the information I have so far.

I expected you are looking for the information related to the components of that machine.
And the link in comment #5 has such information.
http://www.ubuntu.com/certification/hardware/201206-11401/components/

Taihsiang Ho, thanks for your comment.

"The name "HP Compaq CQ2000 PC" is what the information I have so far."

Fair enough.

"I expected you are looking for the information related to the components of that machine. And the link in comment #5 has such information. http://www.ubuntu.com/certification/hardware/201206-11401/components/"

Unfortunately, your expectation would mistaken, as I'm looking for the specific model name as per the sticker, not series name, as per my prior comment https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1307390/comments/6 . However, if the requested information is unable to be provided, I'll leave you to it. :)

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Taihsiang Ho (taihsiangho) wrote :

@Salisbury

I didn't find this issue on 3.11.0-19 kernel

Taihsiang Ho (taihsiangho) wrote :

More tests:

HP Pavilion 20 AIO (CID 201206-11409) on

3.5.0-48-generic #72~precise1
could not reproduce this bug

3.5.0-49-generic #73~precise1
could reproduce this bug

lspci -x -d 1002:9904 ; pm-suspend ; lspci -x -d 1002:9904

00:01.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] Trinity [Radeon HD 7560D]
00: 02 10 04 99 07 04 10 00 00 00 00 03 10 00 00 00
10: 08 00 00 c0 01 f0 00 00 00 00 b0 fe 00 00 00 00
20: 00 00 00 00 00 00 00 00 00 00 00 00 3c 10 ee 2a
30: 00 00 00 00 50 00 00 00 00 00 00 00 0b 01 00 00

00:01.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] Trinity [Radeon HD 7560D]
00: 02 10 04 99 07 00 10 00 00 00 00 03 10 00 00 00
10: 08 00 00 c0 01 f0 00 00 00 00 b0 fe 00 00 00 00
20: 00 00 00 00 00 00 00 00 00 00 00 00 3c 10 ee 2a
30: 00 00 00 00 50 00 00 00 00 00 00 00 0b 01 00 00

Alex Hung (alexhung) on 2017-01-07
Changed in fwts (Ubuntu):
status: New → Invalid
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