Touchpad works with only one finger

[FuxHQ]

fux@HP-Pavilion-11-x2-Notebook-PC:~$ xinput list
⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
⎜ ↳ Synaptics Touch Pad V 103u5 id=11 [slave pointer (2)]
⎜ ↳ ELAN Touchscreen id=12 [slave pointer (2)]

fux@HP-Pavilion-11-x2-Notebook-PC:~$ synclient -l
Couldn't find synaptics properties. No synaptics driver loaded?

i tried to change /usr/share/X11/xorg.conf.d/50-synaptics.conf

 Section "InputClass"
        Identifier "touchpad catchall"
        Driver "synaptics"
        MatchIsTouchpad "on"
# This option is recommend on all Linux systems using evdev, but cannot be
# enabled by default. See the following link for details:
# http://who-t.blogspot.com/2010/11/how-to-ignore-configuration-errors.html
      MatchDevicePath "/dev/input/event*"
EndSection

Section "InputClass"
        Identifier "touchpad ignore duplicates"
        MatchIsTouchpad "on"
        MatchOS "Linux"
        MatchDevicePath "/dev/input/mouse*"
        Option "Ignore" "on"
EndSection

# This option enables the bottom right corner to be a right button on
# non-synaptics clickpads.
# This option is only interpreted by clickpads.
Section "InputClass"
        Identifier "Default clickpad buttons"
        MatchDriver "synaptics"
        Option "SoftButtonAreas" "50% 0 82% 0 0 0 0 0"
# To disable the bottom edge area so the buttons only work as buttons,
# not for movement, set the AreaBottomEdge
# Option "AreaBottomEdge" "82%"
EndSection

# This option disables software buttons on Apple touchpads.
# This option is only interpreted by clickpads.
Section "InputClass"
        Identifier "Disable clickpad buttons on Apple touchpads"
        MatchProduct "Apple|bcm5974"
        MatchDriver "synaptics"
        Option "SoftButtonAreas" "0 0 0 0 0 0 0 0"
EndSection

I build a /usr/share/X11/xorg.conf.d/55-synaptics-userdefined.conf

Section "InputClass"
   Identifier "touchpad catchall"
   Driver "synaptics"
   MatchIsTouchpad "on"
   MatchDevicePath "/dev/input/event*"
   Option "SHMConfig" "on"

EndSection

nothing works, thx for help

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xorg 1:7.7+1ubuntu8
ProcVersionSignature: Ubuntu 3.13.0-23.45-generic 3.13.8
Uname: Linux 3.13.0-23-generic x86_64
.tmp.unity.support.test.0:

ApportVersion: 2.14.1-0ubuntu1
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Sat Apr 12 22:28:10 2014
DistUpgraded: Fresh install
DistroCodename: trusty
DistroVariant: ubuntu
ExtraDebuggingInterest: No
GraphicsCard:
 Intel Corporation ValleyView Gen7 [8086:0f31] (rev 0a) (prog-if 00 [VGA controller])
   Subsystem: Hewlett-Packard Company Device [103c:2188]
InstallationDate: Installed on 2014-04-10 (2 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Daily amd64 (20140408)
MachineType: Hewlett-Packard HP Pavilion 11 x2 Notebook PC
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-23-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash acpi_osi=Linux acpi_backlight=vendor vt.handoff=7
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/26/2013
dmi.bios.vendor: Insyde
dmi.bios.version: F.20
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 2188
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 36.29
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrF.20:bd12/26/2013:svnHewlett-Packard:pnHPPavilion11x2NotebookPC:pvr087B100800305E00010320100:rvnHewlett-Packard:rn2188:rvr36.29:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP Pavilion 11 x2 Notebook PC
dmi.product.version: 087B100800305E00010320100
dmi.sys.vendor: Hewlett-Packard
version.compiz: compiz 1:0.9.11+14.04.20140404-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.52-1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.0-4ubuntu1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.0-4ubuntu1
version.xserver-xorg-core: xserver-xorg-core 2:1.15.0-1ubuntu7
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
xserver.bootTime: Sat Apr 12 09:17:33 2014
xserver.configfile: default
xserver.errors:

xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
 product id 12380
 vendor AUO
xserver.version: 2:1.15.0-1ubuntu7

[Timo Aaltonen (tjaalton)]

there's no proper kernel support for the touchpad, so it's using evdev on X.

[Brad Figg (brad-figg)]

This change was made by a bot.

[Joseph Salisbury (jsalisbury)]

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.15 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.15-rc1-trusty/

[vladk (vladkonan)]

I have same bug with hp pavilion 11 x2. I have tried kernel v3.15-rc1, v3.15-rc4 and multitouch still doesnt work

[penalvch (penalvch)]

vladk, thank you for your comment. So your hardware and problem may be tracked, could you please file a new report with Ubuntu by executing the following in a terminal while booted into a Ubuntu repository kernel (not a mainline one) via:
ubuntu-bug linux

For more on this, please read the official Ubuntu documentation:
Ubuntu Bug Control and Ubuntu Bug Squad: https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue
Ubuntu Kernel Team: https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies#Filing_Kernel_Bug_reports
Ubuntu Community: https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette

When opening up the new report, please feel free to subscribe me to it.

Thank you for your understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs

[Saurabh Rawat (eklavya)]

Hi,

I have an HP h009tux2 laptop. It has synaptic hid touchpad. The touchscreen is working as a mouse (no multitouch). The touchpad doesn't have two finger scroll or any scrolling for that matter, it doesn't even show up in touchpad section in control center.

There has been no change in all these updates.

Please help I am confined to windows 8 only as of now.

xinput:
⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
⎜ ↳ Synaptics Touch Pad V 103u5 id=11 [slave pointer (2)]
⎜ ↳ ELAN Touchscreen id=12 [slave pointer (2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
    ↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]
    ↳ Power Button id=6 [slave keyboard (3)]
    ↳ Video Bus id=7 [slave keyboard (3)]
    ↳ Power Button id=8 [slave keyboard (3)]
    ↳ HP TrueVision Full HD id=9 [slave keyboard (3)]
    ↳ HP TrueVision Full HD Rear id=10 [slave keyboard (3)]
    ↳ AT Translated Set 2 keyboard id=13 [slave keyboard (3)]
    ↳ HP Wireless hotkeys id=14 [slave keyboard (3)]
    ↳ HP WMI hotkeys id=15 [slave keyboard (3)]

lsmod | grep hid ->
hid_generic 12548 0
hid_multitouch 17407 0
hid_sensor_als 13123 0
hid_sensor_gyro_3d 13209 0
hid_sensor_accel_3d 13221 0
hid_sensor_magn_3d 13209 0
hid_sensor_trigger 12916 4 hid_sensor_gyro_3d,hid_sensor_accel_3d,hid_sensor_als,hid_sensor_magn_3d
industrialio_triggered_buffer 12882 4 hid_sensor_gyro_3d,hid_sensor_accel_3d,hid_sensor_als,hid_sensor_magn_3d
industrialio 54069 7 hid_sensor_trigger,hid_sensor_gyro_3d,industrialio_triggered_buffer,hid_sensor_accel_3d,hid_sensor_als,kfifo_buf,hid_sensor_magn_3d
hid_sensor_iio_common 13755 4 hid_sensor_gyro_3d,hid_sensor_accel_3d,hid_sensor_als,hid_sensor_magn_3d
hid_sensor_hub 19536 6 hid_sensor_trigger,hid_sensor_gyro_3d,hid_sensor_accel_3d,hid_sensor_als,hid_sensor_magn_3d,hid_sensor_iio_common
usbhid 52570 0
hid 106148 4 hid_multitouch,hid_generic,hid_sensor_hub,usbhid
mac_hid 13205 0

lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 009: ID 04f3:0193 Elan Microelectronics Corp.
Bus 001 Device 008: ID 06cb:2239 Synaptics, Inc.
Bus 001 Device 007: ID 1bcf:2c5a Sunplus Innovation Technology Inc.
Bus 001 Device 003: ID 05e3:0608 Genesys Logic, Inc. USB-2.0 4-Port HUB
Bus 001 Device 006: ID 8087:07dc Intel Corp.
Bus 001 Device 005: ID 0483:91d1 STMicroelectronics
Bus 001 Device 004: ID 1bcf:2c59 Sunplus Innovation Technology Inc.
Bus 001 Device 002: ID 05e3:0608 Genesys Logic, Inc. USB-2.0 4-Port HUB
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

[penalvch (penalvch)]

Saurabh Rawat, thank you for your comment. So your hardware and problem may be tracked, could you please file a new report with Ubuntu by executing the following in a terminal while booted into a Ubuntu repository kernel (not a mainline one) via:
ubuntu-bug linux

For more on this, please read the official Ubuntu documentation:
Ubuntu Bug Control and Ubuntu Bug Squad: https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue
Ubuntu Kernel Team: https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies#Filing_Kernel_Bug_reports
Ubuntu Community: https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette

When opening up the new report, please feel free to subscribe me to it.

Thank you for your understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]