package linux-image-3.2.0-60-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 255

Bug #1306948 reported by Simon Caldwell
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Low
Unassigned

Bug Description

Repeated problems with Updatre Manager - apt-get - dpkg.

Appear to stem from a file perl5/Debconf/DbDriver.pm which contains the errorneous line "use base 1.01 # ensure that they don't have a broken perl installation". Ironic, eh?

I tried various other things after "use base" (there should be a package name, right?) but they didn't work.

ProblemType: Package
DistroRelease: Ubuntu 12.04
Package: linux-image-3.2.0-60-generic (not installed)
ProcVersionSignature: Ubuntu 3.2.0-59.90-generic 3.2.54
Uname: Linux 3.2.0-59-generic i686
NonfreeKernelModules: nvidia
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0.1-0ubuntu17.6
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC2: caldwellsp 2318 F.... pulseaudio
 /dev/snd/controlC0: caldwellsp 2318 F.... pulseaudio
 /dev/snd/controlC1: caldwellsp 2318 F.... pulseaudio
 /dev/snd/seq: timidity 1713 F.... timidity
CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
Card0.Amixer.info:
 Card hw:0 'PCH'/'HDA Intel PCH at 0xf7100000 irq 43'
   Mixer name : 'Realtek ALC887-VD'
   Components : 'HDA:10ec0887,1458a002,00100302'
   Controls : 34
   Simple ctrls : 18
Card1.Amixer.info:
 Card hw:1 'AUDIO'/'USB AUDIO at usb-0000:00:1a.0-1.2, full speed'
   Mixer name : 'USB Mixer'
   Components : 'USB1130:1620'
   Controls : 2
   Simple ctrls : 1
Card2.Amixer.info:
 Card hw:2 'NVidia'/'HDA NVidia at 0xf7080000 irq 16'
   Mixer name : 'Nvidia GPU 0b HDMI/DP'
   Components : 'HDA:10de000b,10de0101,00100100'
   Controls : 24
   Simple ctrls : 4
Date: Sat Apr 12 09:08:18 2014
DpkgHistoryLog:
 Start-Date: 2014-04-12 09:08:12
 Commandline: apt-get install -f
 Install: linux-image-3.2.0-60-generic:i386 (3.2.0-60.91)
DuplicateSignature: package:linux-image-3.2.0-60-generic:(not installed):subprocess new pre-installation script returned error exit status 255
ErrorMessage: subprocess new pre-installation script returned error exit status 255
HibernationDevice: RESUME=UUID=90bd9e72-a1c0-4e78-b8fc-65adb9371c86
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release i386 (20110427.1)
IwConfig:
 lo no wireless extensions.

 eth1 no wireless extensions.
MachineType: NOVATECH LTD MBB-32404A
MarkForUpload: True
ProcFB:

ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-59-generic root=UUID=c6847168-15fb-4a9d-8a2f-16f3f9e699e2 ro quiet splash
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: grub-pc 1.99-21ubuntu3.14
RfKill:

SourcePackage: linux
StagingDrivers: mei
Title: package linux-image-3.2.0-60-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 255
UpgradeStatus: Upgraded to precise on 2013-05-20 (327 days ago)
dmi.bios.date: 01/21/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: FA
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: H61M-S2PV REV 2.2
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.type: 3
dmi.chassis.vendor: NOVATECH LTD
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrFA:bd01/21/2013:svnNOVATECHLTD:pnMBB-32404A:pvr1.0:rvnGigabyteTechnologyCo.,Ltd.:rnH61M-S2PVREV2.2:rvrx.x:cvnNOVATECHLTD:ct3:cvr:
dmi.product.name: MBB-32404A
dmi.product.version: 1.0
dmi.sys.vendor: NOVATECH LTD

Revision history for this message
Simon Caldwell (0-mbil-j) wrote :
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
tags: removed: need-duplicate-check
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

You may need to run the following:

sudo apt-get install -f
sudo apt-get clean
sudo apt-get update

Then re-install the package.

If that does not resolve your issue, please mark the bug as "Confirmed"

Changed in linux (Ubuntu):
importance: Undecided → Low
status: Confirmed → Incomplete
Revision history for this message
Simon Caldwell (0-mbil-j) wrote : Re: [Bug 1306948] Re: package linux-image-3.2.0-60-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 255

Joseph -

Thanks for your help and for the email.

(1) However, it did not resolve the issue
* install -f failed
* clean appeared to do nothing
* update downloaded kernel image version 60
* install -f (again) again failed:
I get error messages as before, including
debconf: Perl may be unconfigured (base defines neither package nor
VERSION--version check failed at /usr/share/perl5/Debconf/DbDriver.pm
line 8.
BEGIN failed--compilation aborted at
/usr/share/perl5/Debconf/DbDriver.pm line 8.
  ...
syntax error at /usr/share/perl5/Debconf/Question.pm line 148, near
"debug developer"

(2) Bug on bugs.launchpad.net (!)

Failed to update bug to Confirmed: a load of HTML/JavaScript appeared on
the pop-up (in red) after I clicked on Confirmed. When I clicked on OK,
the pop-up vanished but the bug was still Incomplete.

Failed to post the above on bugs.launchpad.net - the same pop-up
appeared (labelled Error)

I have Firefox 27.0.1

Cheers
Simon

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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