[Dell Inc. Vostro 3555] /resume failure [non-free: wl fglrx]

[ealthuis]

I believe this is the same problem reported in bug #1304582.

ProblemType: KernelOops
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-23-generic 3.13.0-23.45
ProcVersionSignature: Ubuntu 3.13.0-23.45-generic 3.13.8
Uname: Linux 3.13.0-23-generic x86_64
NonfreeKernelModules: wl fglrx
Annotation: This occured during a previous hibernate and prevented it from resuming properly.
ApportVersion: 2.14.1-0ubuntu1
Architecture: amd64
Date: Wed Apr 9 07:32:50 2014
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: /resume
HibernationDevice: RESUME=UUID=bf09d2c3-bd1f-4392-87e5-cecf9672d548
InstallationDate: Installed on 2013-10-27 (163 days ago)
InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release amd64 (20120823.1)
InterpreterPath: /usr/bin/python3.4
MachineType: Dell Inc. Vostro 3555
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcEnviron:
 TERM=linux
 PATH=(custom, no user)
ProcFB: 0 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-23-generic root=UUID=cc3e7040-0e1d-44fc-98ee-9e62a6396350 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-23-generic N/A
 linux-backports-modules-3.13.0-23-generic N/A
 linux-firmware 1.127
SourcePackage: linux
Title: [Dell Inc. Vostro 3555] /resume failure [non-free: wl fglrx]
UpgradeStatus: Upgraded to trusty on 2014-04-07 (1 days ago)
UserGroups:

dmi.bios.date: 08/09/2011
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A03
dmi.board.name: 0K89MF
dmi.board.vendor: Dell Inc.
dmi.board.version: A03
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: Not Specified
dmi.modalias: dmi:bvnDellInc.:bvrA03:bd08/09/2011:svnDellInc.:pnVostro3555:pvrNotSpecified:rvnDellInc.:rn0K89MF:rvrA03:cvnDellInc.:ct8:cvrNotSpecified:
dmi.product.name: Vostro 3555
dmi.product.version: Not Specified
dmi.sys.vendor: Dell Inc.

[Brad Figg (brad-figg)]

This change was made by a bot.

[Joseph Salisbury (jsalisbury)]

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.14 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.14-trusty/

[ealthuis (ealthuis)]

Downloaded the kernel , Software Centre would not install it.

Problem remains

[Lorre (lorviken)]

I have the same problem, tried the latest v3.14 kernel, problem still exists.

[ealthuis (ealthuis)]

It happens practically every time I start the laptop, not only does the error report show once, I have to click the cancel button a number of times to make it go away.

[Lorre (lorviken)]

Exactly the same behavior here. If I try to suspend, the screen goes black, and i have to force shutdown. Error pops up when i start the laptop. This is on a HP envy though.

[Joseph Salisbury (jsalisbury)]

Thank you for taking the time to file a bug report on this issue.

However, given the number of bugs that the Kernel Team receives during any development cycle it is impossible for us to review them all. Therefore, we occasionally resort to using automated bots to request further testing. This is such a request.

  With the recent release of this Ubuntu release, would like to confirm if this bug is still present. Please test again with the newer kernel and indicate in the bug if this issue still exists or not.

You can update to the latest development kernel by simply running the following commands in a terminal window:

    sudo apt-get update
    sudo apt-get dist-upgrade

If the bug still exists, change the bug status from Incomplete to Confirmed. If the bug no longer exists, change the bug status from Incomplete to Fix Released.

If you want this bot to quit automatically requesting kernel tests, add a tag named: bot-stop-nagging.

 Thank you for your help, we really do appreciate it.

[ealthuis (ealthuis)]

I have just done as requested, and upgraded to kernel version 3.13.0.29
So far no errore. I wil complete this by the end of the weekend after having started and stopped the laptop a number of times.

[ealthuis (ealthuis)]

Through the weekend the bug showed up once, and was reported as usual.

[ealthuis (ealthuis)]

Upgrade to kernel 3.13.0.29 seemed to help some, but now after an automatic update to 3.13.0.30 the problem has resurfaced only worse than it was in the first place.

A number of automatic error reports have been sent, more coming I am sure.

[cascagrossa (cascagrossa-cascao)]

After observing a lot I noticed that alongside with the intermittent failure also had an error message "PM: Device 00:06 failed to resume: error -19" that always appeared for a second before hibernate/suspend.

Furthermore sometimes the desktop have returned and whenever I moved the mouse (touchpad) I had an endless list of messages in syslog ([drm: hsw_unclaimed_reg_clear] * ERROR * Unknown unclaimed register before writing to 70088). This led me to investigate the touchpad. Researching I found mention in various forums about the touchpad on some SONY VAIOs notebooks where was suggested inserting the following kernel parameter in /etc/default/grub.
GRUB_CMDLINE_LINUX = "i8042.nopnp"
After that run sudo update-grub and reboot.

Hardly believe it, but thereafter there were no more error messages and the notebook hibernate/suspend and resume without problem.

I'm using now kernel 3.13.0-32-generic #57-Ubuntu SMP Tue Jul 15 03:51:08 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux (trusty proposed)
fglrx 14.20(beta) (.deb packages created using ATI installer using orientations from "http://wiki.cchtml.com/index.php/Ubuntu_Trusty_Installation_Guide#Removing_Catalyst.2Ffglrx")

[cascagrossa (cascagrossa-cascao)]

Forgive me because I made a big mess, in fact I own a Dell Vostro, but it is not 3555 but 5537. Anyway may be that the previous comment helps ...