BUG: unable to handle kernel paging request at ffffc90405e00ffc

Bug #1301649 reported by Martin Gerdzhev
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Medium
Unassigned

Bug Description

After the screen has turned off, it cannot turn back on.

ProblemType: KernelOops
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-20-generic 3.13.0-20.42
ProcVersionSignature: Ubuntu 3.13.0-20.42-generic 3.13.7
Uname: Linux 3.13.0-20-generic x86_64
Annotation: Your system might become unstable now and might need to be restarted.
ApportVersion: 2.14-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: martin 2322 F.... pulseaudio
 /dev/snd/controlC2: martin 2322 F.... pulseaudio
 /dev/snd/controlC0: martin 2322 F.... pulseaudio
 /dev/snd/pcmC0D0p: martin 2322 F...m pulseaudio
Date: Wed Apr 2 02:21:46 2014
DuplicateSignature: BUG: unable to handle kernel paging request at location RIP: 0010:location location radeon_ring_backup+0xc8/0x160 [radeon]
Failure: oops
HibernationDevice: RESUME=UUID=8f5dcdd7-3c87-4c21-b301-23177bc10e70
InstallationDate: Installed on 2013-10-20 (164 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
IwConfig:
 eth0 no wireless extensions.

 lo no wireless extensions.
MachineType: Gigabyte Technology Co., Ltd. To be filled by O.E.M.
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-20-generic.efi.signed root=UUID=239ff048-fed2-4133-9e9b-b88229f5adae ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: kerneloops-daemon 0.12+git20090217-3ubuntu7
RfKill:

SourcePackage: linux
Title: BUG: unable to handle kernel paging request at ffffc90405e00ffc
UpgradeStatus: Upgraded to trusty on 2014-04-02 (0 days ago)
dmi.bios.date: 08/21/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F18
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: Z77-D3H
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF18:bd08/21/2012:svnGigabyteTechnologyCo.,Ltd.:pnTobefilledbyO.E.M.:pvrTobefilledbyO.E.M.:rvnGigabyteTechnologyCo.,Ltd.:rnZ77-D3H:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: To be filled by O.E.M.
dmi.product.version: To be filled by O.E.M.
dmi.sys.vendor: Gigabyte Technology Co., Ltd.

Revision history for this message
Martin Gerdzhev (mgerdzhev) wrote :
tags: removed: need-duplicate-check
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.14 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.14-trusty/

Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
tags: added: kernel-bug-exists-upstream
Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
Richard_Jia (feng-richard) wrote :

bugs still exist. is there any action on this bug ?

Revision history for this message
Roger James (rogerjames99) wrote :

I am also seeing the same crash when running Ubuntu 17.10 with the Gnome desktop using the xwayland compositor. This manifests in a slightly different way. It does not require the screen to turn off. It can occur randomly at any time, usually when the system is idle. I am currently get one or two crashes a day. But the system can sometimes run for a day without a crash. For details see bug #1746232 which problem be reassigned to this package.

Revision history for this message
Roger James (rogerjames99) wrote :

Oops I meant to say "which probably should be reassigned to this package."

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