[Sony Corporation VGN-FW21Z] suspend/resume failure

Bug #1300252 reported by György Szokolai
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Medium
Unassigned

Bug Description

kernel-bug-exists-upstream

I've changed kernel to v.3.14 based on this instructions:

Download:
$ wget kernel.ubuntu.com/~kernel-ppa/mainline/v3.14-trusty/linux-headers-3.14.0-031400_3.14.0-031400.201403310035_all.deb
$ wget kernel.ubuntu.com/~kernel-ppa/mainline/v3.14-trusty/linux-headers-3.14.0-031400-generic_3.14.0-031400.201403310035_i386.deb
$ wget kernel.ubuntu.com/~kernel-ppa/mainline/v3.14-trusty/linux-image-3.14.0-031400-generic_3.14.0-031400.201403310035_i386.deb

install:
$ sudo dpkg -i linux-headers-3.14*.deb linux-image-3.14*.deb

Afther that the system worked well about 5-6 hours and finally the system frozen again, only cursor worked (hard reset needed). Unfortunately the new kernel is didn't solve my problem. Thank you for your help!

-----------------------------------------------------------------------------------------

Sony Vaio VGN-FW21Z - original BIOS settings and hardware kit
Relevant package: linux-image-3.13.0-20-generic 3.13.0-20.42
Ubuntu Trusty Tahr (development branch)
Release: 14.04

All system freeze one or two time a day and the problem does not depend on the used applications. This system is very unstable but the Windows Vista and 7 worked well on this laptop (I could be close quickly the frozen task by Task Manager without system error).

ProblemType: KernelOops
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-20-generic 3.13.0-20.42
ProcVersionSignature: Ubuntu 3.13.0-20.42-generic 3.13.7
Uname: Linux 3.13.0-20-generic x86_64
Annotation: This occured during a previous suspend and prevented it from resuming properly.
ApportVersion: 2.13.3-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: barricade 2153 F.... pulseaudio
 /dev/snd/controlC0: barricade 2153 F.... pulseaudio
Date: Mon Mar 31 15:55:59 2014
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
HibernationDevice: RESUME=UUID=8be66f9f-1da8-40ce-9da3-f9e93139a1dc
InstallationDate: Installed on 2014-03-25 (6 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Alpha amd64 (20140323)
InterpreterPath: /usr/bin/python3.4
MachineType: Sony Corporation VGN-FW21Z
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcEnviron:
 TERM=linux
 PATH=(custom, no user)
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-20-generic root=UUID=85677236-12c8-45e2-8e97-407a692027b2 ro quiet splash radeon.dpm=1 vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-20-generic N/A
 linux-backports-modules-3.13.0-20-generic N/A
 linux-firmware 1.126
SourcePackage: linux
Title: [Sony Corporation VGN-FW21Z] suspend/resume failure
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

dmi.bios.date: 08/27/2009
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: R1100Y0
dmi.board.asset.tag: N/A
dmi.board.name: VAIO
dmi.board.vendor: Sony Corporation
dmi.board.version: N/A
dmi.chassis.asset.tag: N/A
dmi.chassis.type: 10
dmi.chassis.vendor: Sony Corporation
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrR1100Y0:bd08/27/2009:svnSonyCorporation:pnVGN-FW21Z:pvrC6011WGN:rvnSonyCorporation:rnVAIO:rvrN/A:cvnSonyCorporation:ct10:cvrN/A:
dmi.product.name: VGN-FW21Z
dmi.product.version: C6011WGN
dmi.sys.vendor: Sony Corporation

Revision history for this message
György Szokolai (gyszokol) wrote :
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.14 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.14-trusty/

Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
Revision history for this message
György Szokolai (gyszokol) wrote : Re: [Bug 1300252] Re: [Sony Corporation VGN-FW21Z] suspend/resume failure

kernel-bug-exists-upstream

I've changed kernel to v.3.14 based on this instructions:

Download:
$ wget
kernel.ubuntu.com/~kernel-ppa/mainline/v3.14-trusty/linux-headers-3.14.0-031400_3.14.0-031400.201403310035_all.deb
$ wget
kernel.ubuntu.com/~kernel-ppa/mainline/v3.14-trusty/linux-headers-3.14.0-031400-generic_3.14.0-031400.201403310035_i386.deb
$ wget
kernel.ubuntu.com/~kernel-ppa/mainline/v3.14-trusty/linux-image-3.14.0-031400-generic_3.14.0-031400.201403310035_i386.deb

Install:
$ sudo dpkg -i linux-headers-3.14*.deb linux-image-3.14*.deb

Afther that the system worked well about 5-6 hours and finally the
system frozen again, only cursor worked (hard reset needed).
Unfortunately the new kernel is didn't solved my problem.

2014-03-31 23:34 keltezéssel, Joseph Salisbury írta:
> Would it be possible for you to test the latest upstream kernel? Refer
> to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
> v3.14 kernel[0].
>
> If this bug is fixed in the mainline kernel, please add the following
> tag 'kernel-fixed-upstream'.
>
> If the mainline kernel does not fix this bug, please add the tag:
> 'kernel-bug-exists-upstream'.
>
> If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
> Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".
>
>
> Thanks in advance.
>
>
> [0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.14-trusty/
>
> ** Changed in: linux (Ubuntu)
> Importance: Undecided => Medium
>
> ** Changed in: linux (Ubuntu)
> Status: Confirmed => Incomplete
>

description: updated
description: updated
description: updated
Changed in linux (Ubuntu):
assignee: nobody → Barricade (gyszokol)
Revision history for this message
penalvch (penalvch) wrote :

Barricade, could you please test the latest mainline kernel via http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.15-rc2-trusty/ and advise to the results?

tags: added: latest-bios-r1100y0 regression-potential
Revision history for this message
György Szokolai (gyszokol) wrote :

Christopher, I've been continuously testing the v3.15rc2 kernel without any problem. I tink this is a right solution to this problem.

Revision history for this message
György Szokolai (gyszokol) wrote :

kernel-fixed-upstream

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
György Szokolai (gyszokol) wrote :

System is crashed again so the new kernel is not soluted my problem. Only the cursor and Caps Lock button was active but every other button was inactive, and screen was frozen. When I switch off and on the wi-fi button the system is didn't respond. After hard reset I did not get an error message.

penalvch (penalvch)
Changed in linux (Ubuntu):
assignee: György Szokolai (gyszokol) → nobody
status: Incomplete → Confirmed
tags: added: needs-reverse-bisect
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