| 2014-03-22 11:54:04 |
Heiko Selber |
bug |
|
|
added bug |
| 2014-03-22 12:36:00 |
Ubuntu Foundations Team Bug Bot |
tags |
|
bot-comment |
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| 2014-03-22 15:45:16 |
John Kim |
tags |
bot-comment |
bot-comment saucy |
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| 2014-03-22 15:45:39 |
John Kim |
tags |
bot-comment saucy |
bot-comment hw-specific saucy |
|
| 2014-03-22 15:47:07 |
John Kim |
description |
Release: Ubuntu 13.10
Installation Media: Desktop CD image from a USB stick with pendrivelinux
Hardware: Dell Inspiron 3721 with a Broadcom BCM43142A0 WLAN device.
I would have expected that the live system and the installed system both have automatic network connectivity via WLAN.
What happened instead:
1st problem: The live system didn't have WLAN network connectivity.
I was able to activate it simply by installing "bcmwl-kernel-source" (after a lot of try and error):
sudo apt-get install bcmwl-kernel-source
(2nd problem: This is rather counter-intuitive. Why do I have to install sources when I need a driver binary?)
3rd problem: When I booted into the installed system, network was down again.
Here the fix was more complicated, surely too complicated for a non-technical person:
This is what I did:
sudo dpkg -i /media/hok/UUI/pool/main/d/dkms/dkms_2.2.0.3-1.1ubuntu4_all.deb
sudo dpkg -i /media/hok/UUI/pool/restricted/b/bcmwl/bcmwl-kernel-source_6.30.223.141+bdcom-0ubuntu1_amd64.deb
Proposed solution:
These problems would be solved if the Ubuntu installer installed the driver by default, or after detecting an appropriate device. |
Release: Ubuntu 13.10
Installation Media: Desktop CD image from a USB stick with pendrivelinux
Hardware: Dell Inspiron 3721 with a Broadcom BCM43142A0 WLAN device.
[EXPECTED]
I would have expected that the live system and the installed system both have automatic network connectivity via WLAN.
[ACTUAL]
1st problem: The live system didn't have WLAN network connectivity.
I was able to activate it simply by installing "bcmwl-kernel-source" (after a lot of try and error):
sudo apt-get install bcmwl-kernel-source
(2nd problem: This is rather counter-intuitive. Why do I have to install sources when I need a driver binary?)
3rd problem: When I booted into the installed system, network was down again.
Here the fix was more complicated, surely too complicated for a non-technical person:
[MY APPROACH]
sudo dpkg -i /media/hok/UUI/pool/main/d/dkms/dkms_2.2.0.3-1.1ubuntu4_all.deb
sudo dpkg -i /media/hok/UUI/pool/restricted/b/bcmwl/bcmwl-kernel-source_6.30.223.141+bdcom-0ubuntu1_amd64.deb
[Proposed solution]
These problems would be solved if the Ubuntu installer installed the driver by default, or after detecting an appropriate device. |
|
| 2014-03-22 15:47:18 |
John Kim |
affects |
ubuntu |
linux (Ubuntu) |
|
| 2014-03-22 15:48:00 |
John Kim |
tags |
bot-comment hw-specific saucy |
bot-comment hw-specific needs-reassignment saucy |
|
| 2014-03-22 16:00:11 |
Brad Figg |
linux (Ubuntu): status |
New |
Incomplete |
|
| 2014-03-22 21:28:38 |
Heiko Selber |
tags |
bot-comment hw-specific needs-reassignment saucy |
apport-collected bot-comment hw-specific needs-reassignment saucy staging |
|
| 2014-03-22 21:28:40 |
Heiko Selber |
description |
Release: Ubuntu 13.10
Installation Media: Desktop CD image from a USB stick with pendrivelinux
Hardware: Dell Inspiron 3721 with a Broadcom BCM43142A0 WLAN device.
[EXPECTED]
I would have expected that the live system and the installed system both have automatic network connectivity via WLAN.
[ACTUAL]
1st problem: The live system didn't have WLAN network connectivity.
I was able to activate it simply by installing "bcmwl-kernel-source" (after a lot of try and error):
sudo apt-get install bcmwl-kernel-source
(2nd problem: This is rather counter-intuitive. Why do I have to install sources when I need a driver binary?)
3rd problem: When I booted into the installed system, network was down again.
Here the fix was more complicated, surely too complicated for a non-technical person:
[MY APPROACH]
sudo dpkg -i /media/hok/UUI/pool/main/d/dkms/dkms_2.2.0.3-1.1ubuntu4_all.deb
sudo dpkg -i /media/hok/UUI/pool/restricted/b/bcmwl/bcmwl-kernel-source_6.30.223.141+bdcom-0ubuntu1_amd64.deb
[Proposed solution]
These problems would be solved if the Ubuntu installer installed the driver by default, or after detecting an appropriate device. |
Release: Ubuntu 13.10
Installation Media: Desktop CD image from a USB stick with pendrivelinux
Hardware: Dell Inspiron 3721 with a Broadcom BCM43142A0 WLAN device.
[EXPECTED]
I would have expected that the live system and the installed system both have automatic network connectivity via WLAN.
[ACTUAL]
1st problem: The live system didn't have WLAN network connectivity.
I was able to activate it simply by installing "bcmwl-kernel-source" (after a lot of try and error):
sudo apt-get install bcmwl-kernel-source
(2nd problem: This is rather counter-intuitive. Why do I have to install sources when I need a driver binary?)
3rd problem: When I booted into the installed system, network was down again.
Here the fix was more complicated, surely too complicated for a non-technical person:
[MY APPROACH]
sudo dpkg -i /media/hok/UUI/pool/main/d/dkms/dkms_2.2.0.3-1.1ubuntu4_all.deb
sudo dpkg -i /media/hok/UUI/pool/restricted/b/bcmwl/bcmwl-kernel-source_6.30.223.141+bdcom-0ubuntu1_amd64.deb
[Proposed solution]
These problems would be solved if the Ubuntu installer installed the driver by default, or after detecting an appropriate device.
---
ApportVersion: 2.12.5-0ubuntu2.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: hok 1983 F.... pulseaudio
DistroRelease: Ubuntu 13.10
HibernationDevice: RESUME=UUID=689334b7-fe4f-48d1-9ce0-4527681c6fea
InstallationDate: Installed on 2014-03-02 (20 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
MachineType: Dell Inc. Inspiron 3721
MarkForUpload: True
NonfreeKernelModules: wl
Package: linux (not installed)
ProcFB:
0 inteldrmfb
1 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-18-generic root=UUID=44c23f47-f2fc-4cc0-9a80-f58d5fa55a2d ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.11.0-18.32-generic 3.11.10.4
RelatedPackageVersions:
linux-restricted-modules-3.11.0-18-generic N/A
linux-backports-modules-3.11.0-18-generic N/A
linux-firmware 1.116.2
StagingDrivers: rts5139
Tags: saucy staging
Uname: Linux 3.11.0-18-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
dmi.bios.date: 10/25/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A12
dmi.board.name: 0N7THG
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A12
dmi.modalias: dmi:bvnDellInc.:bvrA12:bd10/25/2013:svnDellInc.:pnInspiron3721:pvrA12:rvnDellInc.:rn0N7THG:rvrA00:cvnDellInc.:ct8:cvrA12:
dmi.product.name: Inspiron 3721
dmi.product.version: A12
dmi.sys.vendor: Dell Inc. |
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| 2014-03-22 21:28:42 |
Heiko Selber |
attachment added |
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AlsaInfo.txt https://bugs.launchpad.net/bugs/1296030/+attachment/4038102/+files/AlsaInfo.txt |
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| 2014-03-22 21:28:44 |
Heiko Selber |
attachment added |
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BootDmesg.txt https://bugs.launchpad.net/bugs/1296030/+attachment/4038103/+files/BootDmesg.txt |
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| 2014-03-22 21:28:46 |
Heiko Selber |
attachment added |
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CRDA.txt https://bugs.launchpad.net/bugs/1296030/+attachment/4038104/+files/CRDA.txt |
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| 2014-03-22 21:28:48 |
Heiko Selber |
attachment added |
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CurrentDmesg.txt https://bugs.launchpad.net/bugs/1296030/+attachment/4038105/+files/CurrentDmesg.txt |
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| 2014-03-22 21:28:49 |
Heiko Selber |
attachment added |
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IwConfig.txt https://bugs.launchpad.net/bugs/1296030/+attachment/4038106/+files/IwConfig.txt |
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| 2014-03-22 21:28:51 |
Heiko Selber |
attachment added |
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Lspci.txt https://bugs.launchpad.net/bugs/1296030/+attachment/4038107/+files/Lspci.txt |
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| 2014-03-22 21:28:53 |
Heiko Selber |
attachment added |
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Lsusb.txt https://bugs.launchpad.net/bugs/1296030/+attachment/4038108/+files/Lsusb.txt |
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| 2014-03-22 21:28:54 |
Heiko Selber |
attachment added |
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ProcCpuinfo.txt https://bugs.launchpad.net/bugs/1296030/+attachment/4038109/+files/ProcCpuinfo.txt |
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| 2014-03-22 21:28:56 |
Heiko Selber |
attachment added |
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ProcEnviron.txt https://bugs.launchpad.net/bugs/1296030/+attachment/4038110/+files/ProcEnviron.txt |
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| 2014-03-22 21:28:57 |
Heiko Selber |
attachment added |
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ProcInterrupts.txt https://bugs.launchpad.net/bugs/1296030/+attachment/4038111/+files/ProcInterrupts.txt |
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| 2014-03-22 21:28:59 |
Heiko Selber |
attachment added |
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ProcModules.txt https://bugs.launchpad.net/bugs/1296030/+attachment/4038112/+files/ProcModules.txt |
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| 2014-03-22 21:29:01 |
Heiko Selber |
attachment added |
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PulseList.txt https://bugs.launchpad.net/bugs/1296030/+attachment/4038113/+files/PulseList.txt |
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| 2014-03-22 21:29:02 |
Heiko Selber |
attachment added |
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RfKill.txt https://bugs.launchpad.net/bugs/1296030/+attachment/4038114/+files/RfKill.txt |
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| 2014-03-22 21:29:06 |
Heiko Selber |
attachment added |
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UdevDb.txt https://bugs.launchpad.net/bugs/1296030/+attachment/4038115/+files/UdevDb.txt |
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| 2014-03-22 21:29:12 |
Heiko Selber |
attachment added |
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UdevLog.txt https://bugs.launchpad.net/bugs/1296030/+attachment/4038116/+files/UdevLog.txt |
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| 2014-03-22 21:29:13 |
Heiko Selber |
attachment added |
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WifiSyslog.txt https://bugs.launchpad.net/bugs/1296030/+attachment/4038117/+files/WifiSyslog.txt |
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| 2014-03-22 21:33:55 |
Heiko Selber |
linux (Ubuntu): status |
Incomplete |
Confirmed |
|
| 2014-03-24 17:02:36 |
Joseph Salisbury |
linux (Ubuntu): importance |
Undecided |
Medium |
|
