[Dell Inc. Inspiron 1521] suspend/resume failure

[Yvon TANGUY]

On resume, the computer shutdown brutally, before displaying something.

ProblemType: KernelOops
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-17-generic 3.13.0-17.37
ProcVersionSignature: Ubuntu 3.13.0-17.37-generic 3.13.6
Uname: Linux 3.13.0-17-generic x86_64
Annotation: This occured during a previous suspend and prevented it from resuming properly.
ApportVersion: 2.13.3-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: vono 1891 F.... pulseaudio
Date: Fri Mar 14 18:11:12 2014
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
HibernationDevice: RESUME=UUID=31d2ebdc-1a41-437f-a0a4-b28873898fc9
InstallationDate: Installed on 2014-02-03 (38 days ago)
InstallationMedia: Xubuntu 14.04 LTS "Trusty Tahr" - Alpha amd64 (20140203)
InterpreterPath: /usr/bin/python3.4
IwConfig:
 eth0 no wireless extensions.

 lo no wireless extensions.
MachineType: Dell Inc. Inspiron 1521
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcEnviron:
 TERM=linux
 PATH=(custom, no user)
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-17-generic root=UUID=752d0cec-2696-4b2f-8813-b503fa2de9fe ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-17-generic N/A
 linux-backports-modules-3.13.0-17-generic N/A
 linux-firmware 1.126
RfKill:
 0: hci0: Bluetooth
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux
Title: [Dell Inc. Inspiron 1521] suspend/resume failure
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

dmi.bios.date: 10/30/2007
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A04
dmi.board.name: 0KY766
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA04:bd10/30/2007:svnDellInc.:pnInspiron1521:pvr:rvnDellInc.:rn0KY766:rvr:cvnDellInc.:ct8:cvr:
dmi.product.name: Inspiron 1521
dmi.sys.vendor: Dell Inc.

[Brad Figg (brad-figg)]

This change was made by a bot.

[Joseph Salisbury (jsalisbury)]

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.14 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.14-rc6-trusty/

[Yvon TANGUY (vono22)]

Hi,

After a few tests with the latest kernel (3.14.0-031400rc6-generic #201403100035 SMP Mon Mar 10 04:36:54 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux) it is far better, but not enough!

Basically, the resume work, but a kernel thread (kworker) is eating 100% of 1 CPU core.
Time to time, it stop working for, something like less than 1s. I was able to launch htop under an X terminal, to see that.
The time this worker thread work, is not constant, something between 10s to 2min. During this time X freeze completely, and all others programs with it. During the clean reboot ('sudo reboot" in my X terminal), it happend too. The events are still monitored during that time. Even if the screen was frozen, I could type on the keybord or move the mouse. Just have to wait the worker thread to let others programs to work a little.

I tried to look at the logs, but I didn't found any evidence which may permit me to better know what was going on.
The only error in /var/log/pm-suspend.log is:

Running hook /usr/lib/pm-utils/sleep.d/60_wpa_supplicant resume suspend:
Failed to connect to non-global ctrl_ifname: (null) error: No such file or directory
/usr/lib/pm-utils/sleep.d/60_wpa_supplicant resume suspend: success.

I don't know if it is related.

You may notice that I have an another bug on this laptop. I can't use the proprietary WiFi driver (which is installed by default). This driver (firmware ? crashed with an "invalid instruction" error. It seems to not be compatible with an "AMD Athlon(tm) 64 X2 Dual-Core Processor TK-55" (on GNU/Linux only, I tried Win8.1 on this laptop, the driver worked fine). That is why, I only use the ethernet connexion,with the FOSS driver. Again, I don't know if this information can help too.

I will retry with the stock kernel, maybe it's the same, I just didn't wait 2min before performing a halt/boot. There is no hardware reset on laptops :-(

Thank you.

[Yvon TANGUY (vono22)]

With the kernel 3.13, when I press the "power" button after the suspend, the computer simply shutdown.
So the problem is almost fixed upstream, but not completely.

[Joseph Salisbury (jsalisbury)]

This issue appears to be an upstream bug, since you tested the latest upstream kernel. Would it be possible for you to open an upstream bug report[0]? That will allow the upstream Developers to examine the issue, and may provide a quicker resolution to the bug.

Please follow the instructions on the wiki page[0]. The first step is to email the appropriate mailing list. If no response is received, then a bug may be opened on bugzilla.kernel.org.

Once this bug is reported upstream, please add the tag: 'kernel-bug-reported-upstream'.

[0] https://wiki.ubuntu.com/Bugs/Upstream/kernel

[Yvon TANGUY (vono22)]

For some reason, I no longer have this problem with kernel 3.13.0-24-generic #47-Ubuntu SMP Fri May 2 23:30:00 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux