Touchpad not detected on Dell Chromebook 11

[Mister Foo]

The up-to-date Xubuntu 13.10 install on my Dell Chromebook 11 does not detect the laptop's touchpad. The kernel is 3.11.0-18-generic. A USB mouse works under Xubuntu when connected, and the touchpad works under ChromeOS.

I also tried the trackpad under Ubuntu 14.04 beta 2 and it did not work. (Note the following debugging information is for the aforementioned 13.10 install.) If anyone would like me to update the kernel and test again I'd be happy to do so.

Apologies if this is essentially a duplicate of any of the non-Dell Chromebook touchpad bug reports.

$ cat /proc/version_signature
Ubuntu 3.11.0-18.32-generic 3.11.10.4

Output from 'lspci', 'dmesg', and /proc/bus/input/devices and /var/log/Xorg.0.log is attached.

Thanks.
---
ApportVersion: 2.12.5-0ubuntu2.2
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: alan 1405 F.... pulseaudio
 /dev/snd/controlC0: alan 1405 F.... pulseaudio
DistroRelease: Ubuntu 13.10
HibernationDevice: RESUME=UUID=87e00f9e-31e8-42d2-b14d-feceed90ede5
InstallationDate: Installed on 2014-03-09 (0 days ago)
InstallationMedia: Xubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016)
MachineType: Dell Wolf
MarkForUpload: True
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-18-generic root=UUID=500121d2-f74b-4a1c-8390-df92d36bac52 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.11.0-18.32-generic 3.11.10.4
RelatedPackageVersions:
 linux-restricted-modules-3.11.0-18-generic N/A
 linux-backports-modules-3.11.0-18-generic N/A
 linux-firmware 1.116.2
Tags: saucy
Uname: Linux 3.11.0-18-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip fuse lpadmin plugdev sambashare sudo
dmi.bios.date: 12/16/2013
dmi.bios.vendor: coreboot
dmi.chassis.type: 3
dmi.chassis.vendor: Dell
dmi.modalias: dmi:bvncoreboot:bvr:bd12/16/2013:svnDell:pnWolf:pvr1.0:cvnDell:ct3:cvr:
dmi.product.name: Wolf
dmi.product.version: 1.0
dmi.sys.vendor: Dell

[Brad Figg (brad-figg)]

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1290396

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

[Mister Foo (porteral)]

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[Joseph Salisbury (jsalisbury)]

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.13 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.14-rc6-trusty/

[Mister Foo (porteral)]

I've installed the latest upstream kernel on the Chromebook (v3.13.6-031306-generic). Unfortunately, it did not fix the problem with the touchpad. I've attached updated debugging info for the new kernel.

In case it's relevant, I'll also mention that after installing the new kernel I see the message "[ 1.834054] usb 2-4: string descriptor 0 malformed (err = -61), defaulting to 0x0409" when the machine boots.

Thanks!

[Mister Foo (porteral)]

Sorry, I realized you wanted me to update the kernel to 3.14.0-031400rc6-generic, not v3.13. I've done this. Unfortunately, it did not fix the problem with the touchpad. I've attached updated debugging info for the new kernel.

[anake (g-n-sivalingam)]

I also have this problem with Ubuntu 14.04

[Scott Cazan (scottcazan)]

For those still having trouble with this, I just got mine working by merging the ArchLinux cros-haswell-modules.sh script with the Ubuntu one (just one line that I transferred from one script to another which contained the proper patch).

Here's my post and the pastebin of the script:
http://scottcazan.tumblr.com/post/86666983402/dell-chromebook-11-running-ubuntu-touchpad-issues

Direct link to script: http://pastebin.com/download.php?i=mK9hLdhv

[none (none1234)]

Fixed in https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1408105