Ubuntu
linux package

[LENOVO T440s 20ARS0BH00] hibernate/resume failure

Bug #1289945 reported by JC on 2014-03-09

This bug affects 3 people

Affects		Status	Importance	Assigned to	Milestone
	linux (Ubuntu)	Confirmed	Medium	Unassigned

Bug Description

Crash during hibernate; screen blanks, hibernation starts, then returns to the desktop but with severe problems; any command is answered with input/output error. Hard poweroff needed.

ProblemType: KernelOops
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-16-generic 3.13.0-16.36
ProcVersionSignature: Ubuntu 3.13.0-16.36-generic 3.13.5
Uname: Linux 3.13.0-16-generic x86_64
Annotation: This occured during a previous hibernate and prevented it from resuming properly.
ApportVersion: 2.13.3-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: jc 1820 F.... pulseaudio
/dev/snd/controlC1: jc 1820 F.... pulseaudio
Date: Sun Mar 9 06:44:17 2014
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: hibernate/resume
HibernationDevice: RESUME=UUID=4863759f-a870-4dea-8ee9-c646af8fb483
InstallationDate: Installed on 2014-02-22 (14 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Alpha amd64 (20140222)
InterpreterPath: /usr/bin/python3.4
MachineType: LENOVO 20ARS0BH00
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcEnviron:
TERM=linux
PATH=(custom, no user)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-16-generic root=UUID=791cb03f-c6e4-47c7-9191-01c0b2752790 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-3.13.0-16-generic N/A
linux-backports-modules-3.13.0-16-generic N/A
linux-firmware 1.126
SourcePackage: linux
Title: [LENOVO 20ARS0BH00] hibernate/resume failure
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

dmi.bios.date: 01/09/2014
dmi.bios.vendor: LENOVO
dmi.bios.version: GJET69WW (2.19 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20ARS0BH00
dmi.board.vendor: LENOVO
dmi.board.version: Not Defined
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvrGJET69WW(2.19):bd01/09/2014:svnLENOVO:pn20ARS0BH00:pvrThinkPadT440s:rvnLENOVO:rn20ARS0BH00:rvrNotDefined:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 20ARS0BH00
dmi.product.version: ThinkPad T440s
dmi.sys.vendor: LENOVO

Tags:

Revision history for this message

JC (joostw) wrote on 2014-03-09:

AlsaInfo.txt Edit (38.6 KiB, text/plain; charset="utf-8")
BootDmesg.txt Edit (53.9 KiB, text/plain; charset="utf-8")
CRDA.txt Edit (257 bytes, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (2.4 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (3.0 KiB, text/plain; charset="utf-8")
IwConfig.txt Edit (543 bytes, text/plain; charset="utf-8")
Lspci.txt Edit (21.8 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (339 bytes, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (4.0 KiB, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (2.2 KiB, text/plain; charset="utf-8")
ProcMaps.txt Edit (11.3 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (4.1 KiB, text/plain; charset="utf-8")
ProcStatus.txt Edit (786 bytes, text/plain; charset="utf-8")
RfKill.txt Edit (182 bytes, text/plain; charset="utf-8")
SleepLog.gz Edit (12.7 KiB, application/x-gzip)
UdevDb.txt Edit (136.4 KiB, text/plain; charset="utf-8")
UdevLog.txt Edit (315.6 KiB, text/plain; charset="utf-8")
WifiSyslog.txt Edit (830.9 KiB, text/plain; charset="utf-8")

Revision history for this message

Brad Figg (brad-figg) wrote on 2014-03-09: Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status:	New → Confirmed

Revision history for this message

Joseph Salisbury (jsalisbury) wrote on 2014-03-11:

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.14 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.14-rc6-trusty/

Changed in linux (Ubuntu):
importance:	Undecided → Medium
status:	Confirmed → Incomplete

Revision history for this message

JC (joostw) wrote on 2014-03-16:

Yeah, this is happening on mainline as well. I posted this bug

https://bugzilla.kernel.org/show_bug.cgi?id=72191

which I think might well be related to this hibernate problem.

Revision history for this message

Oier Mees (oier) wrote on 2014-04-28:

I have the problem since upgrading to Trusty suspend and hibernate don't work at all(not even, pm-utils). If I choose my old kernel 3.11.0-19-generic, everything works fine.

Changed in linux (Ubuntu):
status:	Incomplete → Confirmed

Revision history for this message

Jacek Kluza (jacek-kluza+ubuntu1) wrote on 2014-05-28:

Same here.
With 3.13.0-27-generic:
"Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon."

With 3.11.0-19-generic kernel - hibernation works with no problems.

The only difference is a different machine.
system-manufacturer: Medion
system-product-name: Akoya P6638