Wifi Problem HP DV7 After Windows 7 Dual Boot Installation
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Confirmed
|
Medium
|
Unassigned | ||
linux-firmware (Ubuntu) |
Invalid
|
Medium
|
Unassigned |
Bug Description
Background Info, how the problem came about:
I am writing on behalf of a customer/friend who I've wiped Windows 7 in yet another ugly mess that I come across often (Windows in general), backed up user files' and reinstalled with “13.10, Saucy Salamander”. I myself run Gentoo, but it's not for everybody. I will get straight to the point. He wants his Locomotive Train Simulation Games to work. I do not like the idea of him running Windows software under Linux (WINE), and know that can be buggy as well working half-*** or not at all.
So what I did is, I took a Linux Live DVD (USB actually) and ran Gparted, resized the only partition (1 Primary, no swap needed with the amount of ram), and made the free space before the Ext4 Partition for Linux, and placed an NTFS Partition that would be /dev/sda1. I am doing everything possible to prevent the Windows installer from doing anything to wipe out Linux.
I then went to installing Windows 7. Upon reaching the partitioner, it recognized the newly created NTFS Partition, and I had it install there. Yes, knowingly, it would wipe out the MBR of Grub2 with it's own BS that I later fixed using some Gentoo skills (refer to the Gentoo Handbook if interested).
Skip ahead...
Windows 7 and Linux are now both dual booting just fine with Grub2. However, a problem exists with Wifi working under Linux. I have a couple of options:
1. Solve the problem myself, reconfigure make menuconfig, patch if necessary, etc. etc., or
2. Make a bug report, so that when updates come in through Ubuntu Repositories, the issue is fixed and remains fixed not only for this customer, but all others that run into the problem and would run into the problem if a bug fix had not been made.
Problem in More Detail:
Boot Linux to GUI desktop. Automatic connecting to the WPA2 Wireless Network by Network Manager does not happen. Then go into Network Manager's Settings and find out
Airplane mode is enabled. It will toggle off. Wireless is toggled off, and refuses to toggle on.
Temporary workaround that gets around the issue:
Suspend the computer in Linux (did so through the GUI), and wake it from Suspend. Now everything works and behaves as expected, but the problem will persist after a reboot.
Troubleshooting:
Check dmesg!!!!!!!! # // /* Attachment of dmesg output below */
sudo passwd root
su -
mike-HP-
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: Yes
rfkill unblock wifi # Check with list again, same results
rfkill unblock all # Same as above
rfkill block all
rfkill unblock all # Same results still persist
halt/poweroff/
# Booted back up in no time on this ssd drive, command line again
su -
dmesg > dmesg_before
# Suspend work-around mentioned earlier
dmesg > dmesg_after
# Examine with the best editor known to existence, SORRY EMACS FANS!
vimdiff dmesg_before dmesg_after # Files are included as attachments
Notable info examined:
mike-HP-
[ 0.182236] ACPI: Added _OSI(Module Device)
[ 0.185081] ACPI: Executed 1 blocks of module-level executable AML code
[ 1.687218] Initialise module verification
[ 1.786574] [Firmware Bug]: No valid trip found
[ 1.979204] brd: module loaded
[ 1.979735] loop: module loaded
[ 2.049719] Loading module verification certificates
[ 5.726785] IPv6: ADDRCONF(
[ 302.851722] ieee80211 phy0: rt2x00lib_
[ 302.851737] WARNING: CPU: 1 PID: 865 at /build/
[ 302.851740] Modules linked in: x86_pkg_
[ 302.851810] CPU: 1 PID: 865 Comm: NetworkManager Not tainted 3.11.0-17-generic #31-Ubuntu
[ 302.851852] [<ffffffff81487
[ 302.851867] [<ffffffff81487
[ 302.851876] [<ffffffffa041a
[ 302.852039] rt2800pci 0000:04:00.0: firmware: rt2860.bin will not be loaded
[ 302.852044] ieee80211 phy0: rt2x00lib_
[ 450.625334] ieee80211 phy0: rt2x00lib_
[ 450.625645] ieee80211 phy0: rt2x00lib_
[ 450.680684] IPv6: ADDRCONF(
More:
*** [ 302.851810] CPU: 1 PID: 865 Comm: NetworkManager Not tainted 3.11.0-17-generic #31-Ubuntu
[ 302.851813] Hardware name: Hewlett-Packard HP Pavilion dv7 Notebook PC/181C, BIOS F.29 10/03/2013
[ 302.851815] 0000000000000009 ffff880240bf55c8 ffffffff816e7645 0000000000000000
[ 302.851821] ffff880240bf5600 ffffffff81061e0d ffffffffa040602f 00000000fffffff5
[ 302.851824] ffff88023eb1ba40 ffff880240bf56c8 0000000000000000 ffff880240bf5610
*** [ 302.851828] Call Trace:
[ 302.851835] [<ffffffff816e7
[ 302.851841] [<ffffffff81061
[ 302.851847] [<ffffffff81061
[ 302.851852] [<ffffffff81487
[ 302.851860] [<ffffffff81473
[ 302.851867] [<ffffffff81487
[ 302.851876] [<ffffffffa041a
[ 302.851883] [<ffffffffa0416
[ 302.851889] [<ffffffffa0417
[ 302.851906] [<ffffffffa036b
[ 302.851912] [<ffffffff816f2
[ 302.851928] [<ffffffffa036b
[ 302.851933] [<ffffffff815f3
[ 302.851937] [<ffffffff815f3
[ 302.851941] [<ffffffff815f3
[ 302.851944] [<ffffffff81601
[ 302.851950] [<ffffffff8137e
[ 302.851954] [<ffffffff81602
[ 302.851960] [<ffffffff81319
[ 302.851964] [<ffffffff815ff
[ 302.851969] [<ffffffff81191
[ 302.851973] [<ffffffff815e2
[ 302.851977] [<ffffffff815ff
[ 302.851981] [<ffffffff8161c
[ 302.851985] [<ffffffff815ff
[ 302.851988] [<ffffffff8161c
[ 302.851992] [<ffffffff8136f
[ 302.851995] [<ffffffff8161c
[ 302.852000] [<ffffffff81619
[ 302.852003] [<ffffffff8161a
[ 302.852007] [<ffffffff815da
[ 302.852009] [<ffffffff815da
[ 302.852013] [<ffffffff81686
[ 302.852016] [<ffffffff815da
[ 302.852020] [<ffffffff815da
[ 302.852025] [<ffffffff815db
[ 302.852029] [<ffffffff815db
[ 302.852033] [<ffffffff816f7
[ 302.852036] ---[ end trace 4ae738e188d9c71f ]---
*** [ 302.852039] rt2800pci 0000:04:00.0: firmware: rt2860.bin will not be loaded
[ 302.852044] ieee80211 phy0: rt2x00lib_
Notice besides the huge backtrace of call stack (that can point right to where the problem lays in code) that a specific firmware refuses to be loaded.
mike-HP-
/lib/firmware/
mike-HP-
linux-firmware: /lib/firmware/
mike-HP-
Through Googling, as well as checking other bugs on launchpad.net (Nothing of much relevance found), I came across this page as being the most relevant with best given advice I've found with a few exceptions:
https:/
Gentoo:
https:/
Conclusion:
Throw Windows out the Windows. See attachments I provided. I can provide much more debugging info, apport if you want, but no sensitive information. No problems are seen in the bios, set to default, reboot, nothing, remove “splash quiet acpi=off” from kernel boot line, nothing (but it'd only be used to more narrow down the problem anyways), did the following
mike-HP-
mike-HP-
As well as:
service network-manger restart
apt-get install --reinstall network-manager network-
apt-get --purge remove network-manager network-
apt-get install network-manager network-
Right now the work-around is in place as I'm typing this and collecting info. If you want same info while the bug is being reproduced, I can provide that as well.
It's getting late. I'm sleepy. If you need more debugging info, I'll be glad to provide it.
Thank you,
Christopher Lemire writing on Michael Garner's behalf
---
ApportVersion: 2.12.5-0ubuntu2.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
/dev/snd/pcmC0D0p: mike 1496 F...m pulseaudio
Dependencies:
DistroRelease: Ubuntu 13.10
InstallationDate: Installed on 2014-01-12 (55 days ago)
InstallationMedia: Linux Mint 16 "petra" - Release amd64 20131126
MachineType: Hewlett-Packard HP Pavilion dv7 Notebook PC
MarkForUpload: True
Package: linux-firmware 1.116.2
PackageArchitec
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
PulseList:
Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
No PulseAudio daemon running, or not running as session daemon.
RelatedPackageV
linux-
linux-
linux-firmware 1.116.2
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
Tags: petra petra
Uname: Linux 3.11.0-17-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
dmi.bios.date: 10/03/2013
dmi.bios.vendor: Insyde
dmi.bios.version: F.29
dmi.board.
dmi.board.name: 181C
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 52.24
dmi.chassis.
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.
dmi.modalias: dmi:bvnInsyde:
dmi.product.name: HP Pavilion dv7 Notebook PC
dmi.product.
dmi.sys.vendor: Hewlett-Packard
Changed in linux (Ubuntu): | |
status: | Confirmed → In Progress |
Changed in linux (Ubuntu): | |
status: | In Progress → Confirmed |
Wrong package was selected