Wifi Problem HP DV7 After Windows 7 Dual Boot Installation

[Mike Garner]

Background Info, how the problem came about:

 I am writing on behalf of a customer/friend who I've wiped Windows 7 in yet another ugly mess that I come across often (Windows in general), backed up user files' and reinstalled with “13.10, Saucy Salamander”. I myself run Gentoo, but it's not for everybody. I will get straight to the point. He wants his Locomotive Train Simulation Games to work. I do not like the idea of him running Windows software under Linux (WINE), and know that can be buggy as well working half-*** or not at all.

 So what I did is, I took a Linux Live DVD (USB actually) and ran Gparted, resized the only partition (1 Primary, no swap needed with the amount of ram), and made the free space before the Ext4 Partition for Linux, and placed an NTFS Partition that would be /dev/sda1. I am doing everything possible to prevent the Windows installer from doing anything to wipe out Linux.

 I then went to installing Windows 7. Upon reaching the partitioner, it recognized the newly created NTFS Partition, and I had it install there. Yes, knowingly, it would wipe out the MBR of Grub2 with it's own BS that I later fixed using some Gentoo skills (refer to the Gentoo Handbook if interested).

Skip ahead...

Windows 7 and Linux are now both dual booting just fine with Grub2. However, a problem exists with Wifi working under Linux. I have a couple of options:

1. Solve the problem myself, reconfigure make menuconfig, patch if necessary, etc. etc., or
2. Make a bug report, so that when updates come in through Ubuntu Repositories, the issue is fixed and remains fixed not only for this customer, but all others that run into the problem and would run into the problem if a bug fix had not been made.

Problem in More Detail:

Boot Linux to GUI desktop. Automatic connecting to the WPA2 Wireless Network by Network Manager does not happen. Then go into Network Manager's Settings and find out

Airplane mode is enabled. It will toggle off. Wireless is toggled off, and refuses to toggle on.

Temporary workaround that gets around the issue:

Suspend the computer in Linux (did so through the GUI), and wake it from Suspend. Now everything works and behaves as expected, but the problem will persist after a reboot.

Troubleshooting:

Check dmesg!!!!!!!! # // /* Attachment of dmesg output below */
 sudo passwd root
 su -
mike-HP-Pavilion-dv7-Notebook-PC BugReport # rfkill list
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: Yes
 rfkill unblock wifi # Check with list again, same results
 rfkill unblock all # Same as above
 rfkill block all
 rfkill unblock all # Same results still persist
 halt/poweroff/reboot
 # Booted back up in no time on this ssd drive, command line again
 su -
 dmesg > dmesg_before
 # Suspend work-around mentioned earlier
 dmesg > dmesg_after
 # Examine with the best editor known to existence, SORRY EMACS FANS!
 vimdiff dmesg_before dmesg_after # Files are included as attachments

 Notable info examined:

mike-HP-Pavilion-dv7-Notebook-PC BugReport # grep -Ei 'firmware|module|wifi|network[- ]{0,1}manager|wlan0' dmesg_after2
[ 0.182236] ACPI: Added _OSI(Module Device)
[ 0.185081] ACPI: Executed 1 blocks of module-level executable AML code
[ 1.687218] Initialise module verification
[ 1.786574] [Firmware Bug]: No valid trip found
[ 1.979204] brd: module loaded
[ 1.979735] loop: module loaded
[ 2.049719] Loading module verification certificates
[ 5.726785] IPv6: ADDRCONF(NETDEV_UP): wlan0: link is not ready
[ 302.851722] ieee80211 phy0: rt2x00lib_request_firmware: Info - Loading firmware file 'rt2860.bin'
[ 302.851737] WARNING: CPU: 1 PID: 865 at /build/buildd/linux-3.11.0/drivers/base/firmware_class.c:1085 _request_firmware+0x948/0xa60()
[ 302.851740] Modules linked in: x86_pkg_temp_thermal intel_powerclamp coretemp kvm crct10dif_pclmul crc32_pclmul ghash_clmulni_intel aesni_intel aes_x86_64 lrw gf128mul glue_helper ablk_helper cryptd snd_hda_codec_hdmi hp_wmi sparse_keymap snd_hda_codec_idt snd_hda_intel snd_hda_codec uvcvideo snd_hwdep videobuf2_vmalloc videobuf2_memops videobuf2_core videodev snd_pcm snd_page_alloc snd_seq_midi snd_seq_midi_event snd_rawmidi joydev snd_seq microcode arc4 dm_multipath scsi_dh rt2800pci rt2800lib rt2x00pci rt2x00mmio psmouse rt2x00lib serio_raw snd_seq_device mac80211 snd_timer rtsx_pci_ms snd cfg80211 memstick lpc_ich eeprom_93cx6 crc_ccitt mei_me soundcore mei parport_pc ppdev rfcomm bnep bluetooth hp_accel lis3lv02d input_polldev mac_hid binfmt_misc lp parport dm_raid45 xor dm_mirror dm_region_hash dm_log hid_generic rtsx_pci_sdmmc i915 usbhid hid i2c_algo_bit drm_kms_helper ahci drm rtsx_pci r8169 libahci mii wmi video
[ 302.851810] CPU: 1 PID: 865 Comm: NetworkManager Not tainted 3.11.0-17-generic #31-Ubuntu
[ 302.851852] [<ffffffff81487bc8>] _request_firmware+0x948/0xa60
[ 302.851867] [<ffffffff81487d14>] request_firmware+0x34/0x50
[ 302.851876] [<ffffffffa041ab8c>] rt2x00lib_load_firmware+0xbc/0x2c0 [rt2x00lib]
[ 302.852039] rt2800pci 0000:04:00.0: firmware: rt2860.bin will not be loaded
[ 302.852044] ieee80211 phy0: rt2x00lib_request_firmware: Error - Failed to request Firmware
[ 450.625334] ieee80211 phy0: rt2x00lib_request_firmware: Info - Loading firmware file 'rt2860.bin'
[ 450.625645] ieee80211 phy0: rt2x00lib_request_firmware: Info - Firmware detected - version: 0.34
[ 450.680684] IPv6: ADDRCONF(NETDEV_UP): wlan0: link is not ready

More:

*** [ 302.851810] CPU: 1 PID: 865 Comm: NetworkManager Not tainted 3.11.0-17-generic #31-Ubuntu
[ 302.851813] Hardware name: Hewlett-Packard HP Pavilion dv7 Notebook PC/181C, BIOS F.29 10/03/2013
[ 302.851815] 0000000000000009 ffff880240bf55c8 ffffffff816e7645 0000000000000000
[ 302.851821] ffff880240bf5600 ffffffff81061e0d ffffffffa040602f 00000000fffffff5
[ 302.851824] ffff88023eb1ba40 ffff880240bf56c8 0000000000000000 ffff880240bf5610
*** [ 302.851828] Call Trace:
[ 302.851835] [<ffffffff816e7645>] dump_stack+0x45/0x56
[ 302.851841] [<ffffffff81061e0d>] warn_slowpath_common+0x7d/0xa0
[ 302.851847] [<ffffffff81061eea>] warn_slowpath_null+0x1a/0x20
[ 302.851852] [<ffffffff81487bc8>] _request_firmware+0x948/0xa60
[ 302.851860] [<ffffffff8147300e>] ? __dev_printk+0x3e/0x90
[ 302.851867] [<ffffffff81487d14>] request_firmware+0x34/0x50
[ 302.851876] [<ffffffffa041ab8c>] rt2x00lib_load_firmware+0xbc/0x2c0 [rt2x00lib]
[ 302.851883] [<ffffffffa0416a15>] rt2x00lib_start+0x35/0xc0 [rt2x00lib]
[ 302.851889] [<ffffffffa0417039>] rt2x00mac_start+0x29/0x30 [rt2x00lib]
[ 302.851906] [<ffffffffa036b02c>] ieee80211_do_open+0x43c/0xd80 [mac80211]
[ 302.851912] [<ffffffff816f2d5c>] ? notifier_call_chain+0x4c/0x70
[ 302.851928] [<ffffffffa036b9d9>] ieee80211_open+0x69/0x70 [mac80211]
[ 302.851933] [<ffffffff815f3abf>] __dev_open+0xbf/0x140
[ 302.851937] [<ffffffff815f3d7d>] __dev_change_flags+0x9d/0x150
[ 302.851941] [<ffffffff815f3edd>] dev_change_flags+0x1d/0x60
[ 302.851944] [<ffffffff816013b2>] do_setlink+0x332/0x9f0
[ 302.851950] [<ffffffff8137ef22>] ? nla_parse+0x32/0xe0
[ 302.851954] [<ffffffff816026d4>] rtnl_newlink+0x394/0x5e0
[ 302.851960] [<ffffffff81319ae4>] ? apparmor_capable+0x24/0x180
[ 302.851964] [<ffffffff815ff0f9>] rtnetlink_rcv_msg+0x99/0x260
[ 302.851969] [<ffffffff81191478>] ? __kmalloc_node_track_caller+0x58/0x1d0
[ 302.851973] [<ffffffff815e29ae>] ? __alloc_skb+0x7e/0x2a0
[ 302.851977] [<ffffffff815ff060>] ? rtnetlink_rcv+0x30/0x30
[ 302.851981] [<ffffffff8161cdd9>] netlink_rcv_skb+0xa9/0xc0
[ 302.851985] [<ffffffff815ff058>] rtnetlink_rcv+0x28/0x30
[ 302.851988] [<ffffffff8161c42d>] netlink_unicast+0xdd/0x190
[ 302.851992] [<ffffffff8136fa4d>] ? memcpy_fromiovec+0x4d/0x90
[ 302.851995] [<ffffffff8161c7df>] netlink_sendmsg+0x2ff/0x740
[ 302.852000] [<ffffffff8161950c>] ? netlink_rcv_wake+0x3c/0x50
[ 302.852003] [<ffffffff8161a81c>] ? netlink_recvmsg+0x1fc/0x380
[ 302.852007] [<ffffffff815da349>] sock_sendmsg+0x99/0xd0
[ 302.852009] [<ffffffff815da9f8>] ? sock_recvmsg+0xa8/0xe0
[ 302.852013] [<ffffffff8168621c>] ? unix_dgram_sendmsg+0x59c/0x600
[ 302.852016] [<ffffffff815da779>] ___sys_sendmsg+0x3a9/0x3c0
[ 302.852020] [<ffffffff815da90e>] ? SYSC_sendto+0x17e/0x1c0
[ 302.852025] [<ffffffff815db592>] __sys_sendmsg+0x42/0x80
[ 302.852029] [<ffffffff815db5e2>] SyS_sendmsg+0x12/0x20
[ 302.852033] [<ffffffff816f74dd>] system_call_fastpath+0x1a/0x1f
[ 302.852036] ---[ end trace 4ae738e188d9c71f ]---
*** [ 302.852039] rt2800pci 0000:04:00.0: firmware: rt2860.bin will not be loaded
[ 302.852044] ieee80211 phy0: rt2x00lib_request_firmware: Error - Failed to request Firmware

Notice besides the huge backtrace of call stack (that can point right to where the problem lays in code) that a specific firmware refuses to be loaded.

mike-HP-Pavilion-dv7-Notebook-PC BugReport # locate rt2860.bin
/lib/firmware/rt2860.bin
mike-HP-Pavilion-dv7-Notebook-PC BugReport # dpkg -S /lib/firmware/rt2860.bin
linux-firmware: /lib/firmware/rt2860.bin
mike-HP-Pavilion-dv7-Notebook-PC BugReport #

Through Googling, as well as checking other bugs on launchpad.net (Nothing of much relevance found), I came across this page as being the most relevant with best given advice I've found with a few exceptions:

https://ubuntuforums.org/archive/index.php/t-2178085.html (renders differently with ssl)

Gentoo:
https://forums.gentoo.org/viewtopic-p-7394590.html (deals with the same firmware rt2860.bin, rfkill probs, but rt2800pci is already compiled as a kernel with generic kernels such as Ubuntu's, different patches, Ubuntu patched craziness especially with drivers more so than debian from vanilla kernel, different kernel versions, no NetworkManager running on that Gentoo Box)

Conclusion:

Throw Windows out the Windows. See attachments I provided. I can provide much more debugging info, apport if you want, but no sensitive information. No problems are seen in the bios, set to default, reboot, nothing, remove “splash quiet acpi=off” from kernel boot line, nothing (but it'd only be used to more narrow down the problem anyways), did the following

mike-HP-Pavilion-dv7-Notebook-PC BugReport # cd /etc/NetworkManager/system-connections/
mike-HP-Pavilion-dv7-Notebook-PC system-connections # rm -vf *

As well as:

service network-manger restart
apt-get install --reinstall network-manager network-manager-gnome
apt-get --purge remove network-manager network-manager-gnome
apt-get install network-manager network-manager-gnome

Right now the work-around is in place as I'm typing this and collecting info. If you want same info while the bug is being reproduced, I can provide that as well.

It's getting late. I'm sleepy. If you need more debugging info, I'll be glad to provide it.

Thank you,
Christopher Lemire writing on Michael Garner's behalf
---
ApportVersion: 2.12.5-0ubuntu2.2
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: mike 1496 F.... pulseaudio
 /dev/snd/pcmC0D0p: mike 1496 F...m pulseaudio
Dependencies:

DistroRelease: Ubuntu 13.10
InstallationDate: Installed on 2014-01-12 (55 days ago)
InstallationMedia: Linux Mint 16 "petra" - Release amd64 20131126
MachineType: Hewlett-Packard HP Pavilion dv7 Notebook PC
MarkForUpload: True
Package: linux-firmware 1.116.2
PackageArchitecture: all
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-17-generic root=UUID=b0706fbe-b480-401e-9b8a-f66c5af38cd8 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.11.0-17.31-generic 3.11.10.3
PulseList:
 Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
 No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-3.11.0-17-generic N/A
 linux-backports-modules-3.11.0-17-generic N/A
 linux-firmware 1.116.2
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
Tags: petra petra
Uname: Linux 3.11.0-17-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

dmi.bios.date: 10/03/2013
dmi.bios.vendor: Insyde
dmi.bios.version: F.29
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 181C
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 52.24
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrF.29:bd10/03/2013:svnHewlett-Packard:pnHPPaviliondv7NotebookPC:pvr078F100000205720000620100:rvnHewlett-Packard:rn181C:rvr52.24:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP Pavilion dv7 Notebook PC
dmi.product.version: 078F100000205720000620100
dmi.sys.vendor: Hewlett-Packard

[Mike Garner (uike)]

Wrong package was selected

[Mike Garner (uike)]

# lspci -nnk
<SNIP>
04:00.0 Network controller [0280]: Ralink corp. Device [1814:539a]
 Subsystem: Hewlett-Packard Company Device [103c:1839]
 Kernel driver in use: rt2800pci
</SNIP>

[Mike Garner (uike)]

$ uname -a
Linux mike-HP-Pavilion-dv7-Notebook-PC 3.11.0-17-generic #31-Ubuntu SMP Mon Feb 3 21:52:43 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux

mike@mike-HP-Pavilion-dv7-Notebook-PC ~ $ ls -l /boot/vmlinuz*
-rw-r--r-- 1 root root 5600016 Nov 26 05:01 /boot/vmlinuz-3.11.0-12-generic
-rw------- 1 root root 5631792 Feb 3 16:20 /boot/vmlinuz-3.11.0-17-generic
mike@mike-HP-Pavilion-dv7-Notebook-PC ~ $

dmidecode

Onboard Device
        Reference Designation: Ralink Ripple3 RT5390F_802.11 b/g/n 1x1
        Type: Other
        Status: Enabled
        Type Instance: 1
        Bus Address: 0000:04:00.0

mike-HP-Pavilion-dv7-Notebook-PC ~ # lsmod
Module Size Used by
nls_iso8859_1 12713 0
usb_storage 62062 0
x86_pkg_temp_thermal 14162 0
intel_powerclamp 14705 0
coretemp 13435 0
kvm_intel 138567 0
kvm 431720 1 kvm_intel
crct10dif_pclmul 14289 0
crc32_pclmul 13113 0
ghash_clmulni_intel 13259 0
aesni_intel 55624 2
aes_x86_64 17131 1 aesni_intel
lrw 13286 1 aesni_intel
gf128mul 14951 1 lrw
glue_helper 13990 1 aesni_intel
ablk_helper 13597 1 aesni_intel
cryptd 20359 3 ghash_clmulni_intel,aesni_intel,ablk_helper
snd_hda_codec_hdmi 41117 1
snd_hda_codec_idt 50341 1
joydev 17377 0
uvcvideo 80885 0
snd_hda_intel 52267 3
videobuf2_vmalloc 13216 1 uvcvideo
videobuf2_memops 13362 1 videobuf2_vmalloc
videobuf2_core 40499 1 uvcvideo
snd_hda_codec 188738 3 snd_hda_codec_hdmi,snd_hda_codec_idt,snd_hda_intel
videodev 133509 2 uvcvideo,videobuf2_core
snd_hwdep 13602 1 snd_hda_codec
snd_pcm 102033 3 snd_hda_codec_hdmi,snd_hda_codec,snd_hda_intel
snd_page_alloc 18710 2 snd_pcm,snd_hda_intel
snd_seq_midi 13324 0
snd_seq_midi_event 14899 1 snd_seq_midi
snd_rawmidi 30095 1 snd_seq_midi
snd_seq 61560 2 snd_seq_midi_event,snd_seq_midi
dm_multipath 22873 0
snd_seq_device 14497 3 snd_seq,snd_rawmidi,snd_seq_midi
scsi_dh 14882 1 dm_multipath
arc4 12608 2
snd_timer 29433 2 snd_pcm,snd_seq
microcode 23656 0
rt2800pci 18719 0
rt2800lib 79992 1 rt2800pci
rt2x00pci 13287 1 rt2800pci
rt2x00mmio 13603 1 rt2800pci
rt2x00lib 55362 4 rt2x00pci,rt2800lib,rt2800pci,rt2x00mmio
psmouse 97655 0
mac80211 597268 3 rt2x00lib,rt2x00pci,rt2800lib
serio_raw 13413 0
snd 69141 17 snd_hwdep,snd_timer,snd_hda_codec_hdmi,snd_hda_codec_idt,snd_pcm,snd_seq,snd_rawmidi,snd_hda_codec,snd_hda_intel,snd_seq_device,snd_seq_midi
cfg80211 480503 2 mac80211,rt2x00lib
rtsx_pci_ms 18151 0
memstick 16760 1 rtsx_pci_ms
eeprom_93cx6 13344 1 rt2800pci
crc_ccitt 12707 1 rt2800lib
mei_me 18421 0
lpc_ich ...

[Brad Figg (brad-figg)]

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1289719

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

[Mike Garner (uike)]

I am using Linux Mint 16 with Cinnamon all Ubuntu repositories. Although I have changed the mirror to the UTA, University of Texas at Austin (Texas), it's Ubuntu.

mike@mike-HP-Pavilion-dv7-Notebook-PC ~ $ cat /etc/apt/sources.list.d/official-package-repositories.list
deb http://packages.linuxmint.com petra main upstream import

deb http://extra.linuxmint.com petra main

deb http://ftp.utexas.edu/ubuntu/ saucy main restricted universe multiverse
deb http://ftp.utexas.edu/ubuntu/ saucy-updates main restricted universe multiverse

deb http://security.ubuntu.com/ubuntu/ saucy-security main restricted universe multiverse
deb http://archive.canonical.com/ubuntu/ saucy partner
mike@mike-HP-Pavilion-dv7-Notebook-PC ~ $ cat /etc/*release*
DISTRIB_ID=LinuxMint
DISTRIB_RELEASE=16
DISTRIB_CODENAME=petra
DISTRIB_DESCRIPTION="Linux Mint 16 Petra"
NAME="Ubuntu"
VERSION="13.10, Saucy Salamander"
ID=ubuntu
ID_LIKE=debian
PRETTY_NAME="Ubuntu 13.10"
VERSION_ID="13.10"
HOME_URL="http://www.ubuntu.com/"
SUPPORT_URL="http://help.ubuntu.com/"
BUG_REPORT_URL="http://bugs.launchpad.net/ubuntu/"
mike@mike-HP-Pavilion-dv7-Notebook-PC ~ $

[Mike Garner (uike)]

You know, this may be very convenient for the average Joe who uses Ubuntu, but for me, I'd like the ability to review information before having it sent. I'm sending it based on a bug tracking ID. Upon looking for built-in options, etc, I cannot determine what will be sent, and that's not what FSF, GNU, Stallman.org, or Launchpad being non open-source non-FSF, non-GNU is about.... so I'll go ahead and attempt it again, but I may just end up making a bug report on the bug report tool.

mike@mike-HP-Pavilion-dv7-Notebook-PC ~ $ apport-collect 1289719
ERROR: connecting to Launchpad failed: Unable to find the server at launchpad.net
You can reset the credentials by removing the file "/home/mike/.cache/apport/launchpad.credentials"
mike@mike-HP-Pavilion-dv7-Notebook-PC ~ $ cat /home/mike/.cache/apport/launchpad.credentials
cat: /home/mike/.cache/apport/launchpad.credentials: No such file or directory
mike@mike-HP-Pavilion-dv7-Notebook-PC ~ $

[Mike Garner (uike)]

Additional requested information supplied and the bug is reproducible and valid.

[Mike Garner (uike)]

Additional requested information supplied and the bug is reproducible and valid.

[Mike Garner (uike)]

apport information

[Mike Garner (uike)]

apport information

[Mike Garner (uike)]

apport information

[Mike Garner (uike)]

apport information

[Mike Garner (uike)]

apport information

[Mike Garner (uike)]

apport information

[Mike Garner (uike)]

apport information

[Mike Garner (uike)]

apport information

[Mike Garner (uike)]

apport information

[Mike Garner (uike)]

apport information

[Mike Garner (uike)]

apport information

[Mike Garner (uike)]

apport information

[Mike Garner (uike)]

apport information

[Mike Garner (uike)]

All of the information submitted was done after doing the work-around. As I was offline, apport-collect spewed Python errors until I was connected to a nework and had an internet connection. Then I did the workaround, had working wireless, and submitted the information with apport-collect.

[Joseph Salisbury (jsalisbury)]

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.14 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.14-rc6-trusty/