| 2014-03-05 10:16:53 |
Po-Hsu Lin |
bug |
|
|
added bug |
| 2014-03-05 10:19:14 |
Po-Hsu Lin |
description |
CID: 201306-13869 Dell Inspiron 7737
This system will reboot itself after being powered off.
Step:
1. Install 12.04.4, boot to desktop
2. Power it off by using the "Shut down..." button in the system menu
Expected result:
* The system should be powered off.
Actual result:
* The system will be powered off, but few seconds later, it boots itself automatically. This happens no matter you're using:
"Shut down..." by the system menu
Press the power button and press enter in the pop-up menu to shut it down
"sudo init 0" in terminal
"sudo shutdown -h now" in terminal
The only way to power it off is to hold the power button during the POST stage.
I have it tested with different BIOS version (A05 and the latest A06), no luck
Also tested with different versions of Ubuntu, here is the result:
A06 / 12.04.4 - reboots automatically
A05 / 12.04.4 - reboots automatically
A06 / 12.04.3 - reboots automatically
A05 / 12.04.2 + 3.11.0-15 + upgrade to 12.04.4 - reboots automatically
A06 / 12.04.2 + 3.11.0-15 + upgrade to 12.04.4 - reboots automatically
A06 / 12.04.2 + 3.11.0-15 - works fine
A06 / 12.04.2 + 3.8.0-29 - works fine
A06 / 12.04.2 - works fine
A06 / 12.04 + update(12.04.4 + 3.2.0.59) - works fine
A06 / 13.10 - works fine
A06 / 14.04 dailylive (Feb.27 2014) - works fine
A06 / OEM image (20131122)- works fine
Base on these result, this might not be a kernel issue, since it works with 12.04.2 + 3.11.0-15
But I am not sure which package should I report to, please feel free to change it.
Also note that this issue could be found in private bug 1194729 as well.
ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: linux-image-3.11.0-15-generic 3.11.0-15.25~precise1 [modified: boot/vmlinuz-3.11.0-15-generic]
ProcVersionSignature: Ubuntu 3.11.0-15.25~precise1-generic 3.11.10
Uname: Linux 3.11.0-15-generic x86_64
AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.11.0-15-generic.
ApportVersion: 2.0.1-0ubuntu17.6
Architecture: amd64
ArecordDevices:
**** List of CAPTURE Hardware Devices ****
card 1: PCH [HDA Intel PCH], device 0: ALC283 Analog [ALC283 Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: ubuntu 1728 F.... pulseaudio
/dev/snd/controlC1: ubuntu 1728 F.... pulseaudio
CRDA: Error: [Errno 2] 沒有此一檔案或目錄
Card0.Amixer.info:
Card hw:0 'MID'/'HDA Intel MID at 0xd0610000 irq 64'
Mixer name : 'Intel Haswell HDMI'
Components : 'HDA:80862807,80860101,00100000'
Controls : 21
Simple ctrls : 3
Card1.Amixer.info:
Card hw:1 'PCH'/'HDA Intel PCH at 0xd0614000 irq 63'
Mixer name : 'Realtek ALC283'
Components : 'HDA:10ec0283,102805fb,00100003'
Controls : 24
Simple ctrls : 12
Date: Wed Mar 5 17:47:21 2014
HibernationDevice: RESUME=UUID=ca1e13ff-9c76-4b3d-963a-78920f56fd50
InstallationMedia: Ubuntu 12.04.4 LTS "Precise Pangolin" - Release amd64 (20140204)
MachineType: Dell Inc. Inspiron 7737
MarkForUpload: True
ProcEnviron:
LANGUAGE=zh_TW:zh
TERM=xterm
PATH=(custom, no user)
LANG=zh_TW.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-15-generic root=UUID=d5c52715-8f14-4117-8f03-9ed38ff6bc99 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.11.0-15-generic N/A
linux-backports-modules-3.11.0-15-generic N/A
linux-firmware 1.79.9
SourcePackage: linux-lts-saucy
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/27/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A06
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: 0.1
dmi.modalias: dmi:bvnDellInc.:bvrA06:bd11/27/2013:svnDellInc.:pnInspiron7737:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct8:cvr0.1:
dmi.product.name: Inspiron 7737
dmi.sys.vendor: Dell Inc. |
CID: 201306-13869 Dell Inspiron 7737
This system will reboot itself after being powered off.
Step:
1. Install 12.04.4, boot to desktop
2. Power it off by using the "Shut down..." button in the system menu
Expected result:
* The system should be powered off.
Actual result:
* The system will be powered off, but few seconds later, it boots itself automatically. This happens no matter you're using:
"Shut down..." by the system menu
Press the power button and press enter in the pop-up menu to shut it down
"sudo init 0" in terminal
"sudo shutdown -h now" in terminal
The only way to power it off is to hold the power button during the POST stage.
I have it tested with different BIOS version (A04, A05 and the latest A06), no luck
Also tested with different versions of Ubuntu, here is the result:
A06 / 12.04.4 - reboots automatically
A05 / 12.04.4 - reboots automatically
A04 / 12.04.4 - reboots automatically
A06 / 12.04.3 - reboots automatically
A05 / 12.04.2 + 3.11.0-15 + upgrade to 12.04.4 - reboots automatically
A06 / 12.04.2 + 3.11.0-15 + upgrade to 12.04.4 - reboots automatically
A06 / 12.04.2 + 3.11.0-15 - works fine
A06 / 12.04.2 + 3.8.0-29 - works fine
A06 / 12.04.2 - works fine
A06 / 12.04 + update(12.04.4 + 3.2.0.59) - works fine
A06 / 13.10 - works fine
A06 / 14.04 dailylive (Feb.27 2014) - works fine
A06 / OEM image (20131122)- works fine
Base on these result, this might not be a kernel-related issue, since it works with 12.04.2 + 3.11.0-15
But I am not sure which package should I report to, please feel free to change it.
Also note that this issue could be found in private bug 1194729 as well.
ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: linux-image-3.11.0-15-generic 3.11.0-15.25~precise1 [modified: boot/vmlinuz-3.11.0-15-generic]
ProcVersionSignature: Ubuntu 3.11.0-15.25~precise1-generic 3.11.10
Uname: Linux 3.11.0-15-generic x86_64
AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.11.0-15-generic.
ApportVersion: 2.0.1-0ubuntu17.6
Architecture: amd64
ArecordDevices:
**** List of CAPTURE Hardware Devices ****
card 1: PCH [HDA Intel PCH], device 0: ALC283 Analog [ALC283 Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: ubuntu 1728 F.... pulseaudio
/dev/snd/controlC1: ubuntu 1728 F.... pulseaudio
CRDA: Error: [Errno 2] 沒有此一檔案或目錄
Card0.Amixer.info:
Card hw:0 'MID'/'HDA Intel MID at 0xd0610000 irq 64'
Mixer name : 'Intel Haswell HDMI'
Components : 'HDA:80862807,80860101,00100000'
Controls : 21
Simple ctrls : 3
Card1.Amixer.info:
Card hw:1 'PCH'/'HDA Intel PCH at 0xd0614000 irq 63'
Mixer name : 'Realtek ALC283'
Components : 'HDA:10ec0283,102805fb,00100003'
Controls : 24
Simple ctrls : 12
Date: Wed Mar 5 17:47:21 2014
HibernationDevice: RESUME=UUID=ca1e13ff-9c76-4b3d-963a-78920f56fd50
InstallationMedia: Ubuntu 12.04.4 LTS "Precise Pangolin" - Release amd64 (20140204)
MachineType: Dell Inc. Inspiron 7737
MarkForUpload: True
ProcEnviron:
LANGUAGE=zh_TW:zh
TERM=xterm
PATH=(custom, no user)
LANG=zh_TW.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-15-generic root=UUID=d5c52715-8f14-4117-8f03-9ed38ff6bc99 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.11.0-15-generic N/A
linux-backports-modules-3.11.0-15-generic N/A
linux-firmware 1.79.9
SourcePackage: linux-lts-saucy
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/27/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A06
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: 0.1
dmi.modalias: dmi:bvnDellInc.:bvrA06:bd11/27/2013:svnDellInc.:pnInspiron7737:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct8:cvr0.1:
dmi.product.name: Inspiron 7737
dmi.sys.vendor: Dell Inc. |
|
| 2014-03-05 11:51:22 |
Daniel Manrique |
linux-lts-saucy (Ubuntu): importance |
Undecided |
Medium |
|
| 2014-03-05 14:52:13 |
Anthony Wong |
linux-lts-saucy (Ubuntu): assignee |
Anthony Wong (anthonywong) |
Jesse Sung (wenchien) |
|
| 2014-04-25 08:53:26 |
Anthony Wong |
linux-lts-saucy (Ubuntu): assignee |
Jesse Sung (wenchien) |
Edward Lin (airken) |
|
| 2014-04-29 07:00:18 |
Anthony Wong |
linux-lts-saucy (Ubuntu): status |
New |
Triaged |
|
| 2014-05-05 10:03:40 |
Yang Kun (YK) |
bug |
|
|
added subscriber Yang Kun (YK) |
| 2014-05-10 21:51:34 |
Sergey Sukiyazov |
bug task added |
|
linux-lts-trusty (Ubuntu) |
|
| 2014-05-22 10:13:09 |
Andy Whitcroft |
bug task added |
|
linux (Ubuntu) |
|
| 2014-05-22 10:13:20 |
Andy Whitcroft |
linux-lts-trusty (Ubuntu): status |
New |
Triaged |
|
| 2014-05-22 10:13:23 |
Andy Whitcroft |
linux (Ubuntu): status |
New |
Triaged |
|
| 2014-05-22 10:13:40 |
Andy Whitcroft |
nominated for series |
|
Ubuntu Precise |
|
| 2014-05-22 10:13:40 |
Andy Whitcroft |
bug task added |
|
linux (Ubuntu Precise) |
|
| 2014-05-22 10:13:40 |
Andy Whitcroft |
bug task added |
|
linux-lts-saucy (Ubuntu Precise) |
|
| 2014-05-22 10:13:40 |
Andy Whitcroft |
bug task added |
|
linux-lts-trusty (Ubuntu Precise) |
|
| 2014-05-22 10:13:40 |
Andy Whitcroft |
nominated for series |
|
Ubuntu Trusty |
|
| 2014-05-22 10:13:40 |
Andy Whitcroft |
bug task added |
|
linux (Ubuntu Trusty) |
|
| 2014-05-22 10:13:40 |
Andy Whitcroft |
bug task added |
|
linux-lts-saucy (Ubuntu Trusty) |
|
| 2014-05-22 10:13:40 |
Andy Whitcroft |
bug task added |
|
linux-lts-trusty (Ubuntu Trusty) |
|
| 2014-05-22 10:13:40 |
Andy Whitcroft |
nominated for series |
|
Ubuntu Saucy |
|
| 2014-05-22 10:13:40 |
Andy Whitcroft |
bug task added |
|
linux (Ubuntu Saucy) |
|
| 2014-05-22 10:13:40 |
Andy Whitcroft |
bug task added |
|
linux-lts-saucy (Ubuntu Saucy) |
|
| 2014-05-22 10:13:40 |
Andy Whitcroft |
bug task added |
|
linux-lts-trusty (Ubuntu Saucy) |
|
| 2014-05-22 10:15:20 |
Andy Whitcroft |
linux-lts-saucy (Ubuntu Trusty): status |
New |
Invalid |
|
| 2014-05-22 10:15:22 |
Andy Whitcroft |
linux-lts-trusty (Ubuntu): status |
Triaged |
Invalid |
|
| 2014-05-22 10:15:26 |
Andy Whitcroft |
linux-lts-trusty (Ubuntu Trusty): status |
New |
Invalid |
|
| 2014-05-22 10:15:28 |
Andy Whitcroft |
linux-lts-saucy (Ubuntu): status |
Triaged |
Invalid |
|
| 2014-05-22 10:15:31 |
Andy Whitcroft |
linux-lts-saucy (Ubuntu Saucy): status |
New |
Invalid |
|
| 2014-05-22 10:15:33 |
Andy Whitcroft |
linux-lts-trusty (Ubuntu Saucy): status |
New |
Invalid |
|
| 2014-05-22 10:15:51 |
Andy Whitcroft |
linux-lts-saucy (Ubuntu Precise): status |
New |
Triaged |
|
| 2014-05-22 10:16:03 |
Andy Whitcroft |
linux-lts-trusty (Ubuntu Precise): status |
New |
Triaged |
|
| 2014-05-22 10:16:32 |
Andy Whitcroft |
linux-lts-saucy (Ubuntu Precise): importance |
Undecided |
Medium |
|
| 2014-05-22 10:16:56 |
Andy Whitcroft |
linux-lts-saucy (Ubuntu Precise): assignee |
|
Edward Lin (airken) |
|
| 2014-05-22 10:17:09 |
Andy Whitcroft |
linux-lts-saucy (Ubuntu): assignee |
Edward Lin (airken) |
|
|
| 2014-05-22 10:17:24 |
Andy Whitcroft |
linux-lts-trusty (Ubuntu Precise): importance |
Undecided |
Medium |
|
| 2014-05-22 10:17:24 |
Andy Whitcroft |
linux-lts-trusty (Ubuntu Precise): assignee |
|
Edward Lin (airken) |
|
| 2014-05-22 10:19:18 |
Andy Whitcroft |
linux (Ubuntu Precise): status |
New |
Won't Fix |
|
| 2014-05-22 10:19:36 |
Andy Whitcroft |
linux (Ubuntu Saucy): importance |
Undecided |
Medium |
|
| 2014-05-22 10:19:36 |
Andy Whitcroft |
linux (Ubuntu Saucy): status |
New |
Triaged |
|
| 2014-05-22 10:19:47 |
Andy Whitcroft |
linux (Ubuntu Saucy): assignee |
|
Edward Lin (airken) |
|
| 2014-05-22 10:20:09 |
Andy Whitcroft |
linux (Ubuntu Trusty): importance |
Undecided |
Medium |
|
| 2014-05-22 10:20:09 |
Andy Whitcroft |
linux (Ubuntu Trusty): status |
New |
Triaged |
|
| 2014-05-22 10:20:09 |
Andy Whitcroft |
linux (Ubuntu Trusty): assignee |
|
Edward Lin (airken) |
|
| 2014-05-22 10:20:35 |
Andy Whitcroft |
tags |
201306-13869 amd64 apport-bug blocks-hwcert blocks-hwcert-enablement precise qa-kernel-lts-testing running-unity taipei-lab |
201306-13869 amd64 apport-bug blocks-hwcert blocks-hwcert-enablement kernel-bug-break-fix precise qa-kernel-lts-testing running-unity taipei-lab |
|
| 2014-05-22 10:24:04 |
Andy Whitcroft |
description |
CID: 201306-13869 Dell Inspiron 7737
This system will reboot itself after being powered off.
Step:
1. Install 12.04.4, boot to desktop
2. Power it off by using the "Shut down..." button in the system menu
Expected result:
* The system should be powered off.
Actual result:
* The system will be powered off, but few seconds later, it boots itself automatically. This happens no matter you're using:
"Shut down..." by the system menu
Press the power button and press enter in the pop-up menu to shut it down
"sudo init 0" in terminal
"sudo shutdown -h now" in terminal
The only way to power it off is to hold the power button during the POST stage.
I have it tested with different BIOS version (A04, A05 and the latest A06), no luck
Also tested with different versions of Ubuntu, here is the result:
A06 / 12.04.4 - reboots automatically
A05 / 12.04.4 - reboots automatically
A04 / 12.04.4 - reboots automatically
A06 / 12.04.3 - reboots automatically
A05 / 12.04.2 + 3.11.0-15 + upgrade to 12.04.4 - reboots automatically
A06 / 12.04.2 + 3.11.0-15 + upgrade to 12.04.4 - reboots automatically
A06 / 12.04.2 + 3.11.0-15 - works fine
A06 / 12.04.2 + 3.8.0-29 - works fine
A06 / 12.04.2 - works fine
A06 / 12.04 + update(12.04.4 + 3.2.0.59) - works fine
A06 / 13.10 - works fine
A06 / 14.04 dailylive (Feb.27 2014) - works fine
A06 / OEM image (20131122)- works fine
Base on these result, this might not be a kernel-related issue, since it works with 12.04.2 + 3.11.0-15
But I am not sure which package should I report to, please feel free to change it.
Also note that this issue could be found in private bug 1194729 as well.
ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: linux-image-3.11.0-15-generic 3.11.0-15.25~precise1 [modified: boot/vmlinuz-3.11.0-15-generic]
ProcVersionSignature: Ubuntu 3.11.0-15.25~precise1-generic 3.11.10
Uname: Linux 3.11.0-15-generic x86_64
AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.11.0-15-generic.
ApportVersion: 2.0.1-0ubuntu17.6
Architecture: amd64
ArecordDevices:
**** List of CAPTURE Hardware Devices ****
card 1: PCH [HDA Intel PCH], device 0: ALC283 Analog [ALC283 Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: ubuntu 1728 F.... pulseaudio
/dev/snd/controlC1: ubuntu 1728 F.... pulseaudio
CRDA: Error: [Errno 2] 沒有此一檔案或目錄
Card0.Amixer.info:
Card hw:0 'MID'/'HDA Intel MID at 0xd0610000 irq 64'
Mixer name : 'Intel Haswell HDMI'
Components : 'HDA:80862807,80860101,00100000'
Controls : 21
Simple ctrls : 3
Card1.Amixer.info:
Card hw:1 'PCH'/'HDA Intel PCH at 0xd0614000 irq 63'
Mixer name : 'Realtek ALC283'
Components : 'HDA:10ec0283,102805fb,00100003'
Controls : 24
Simple ctrls : 12
Date: Wed Mar 5 17:47:21 2014
HibernationDevice: RESUME=UUID=ca1e13ff-9c76-4b3d-963a-78920f56fd50
InstallationMedia: Ubuntu 12.04.4 LTS "Precise Pangolin" - Release amd64 (20140204)
MachineType: Dell Inc. Inspiron 7737
MarkForUpload: True
ProcEnviron:
LANGUAGE=zh_TW:zh
TERM=xterm
PATH=(custom, no user)
LANG=zh_TW.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-15-generic root=UUID=d5c52715-8f14-4117-8f03-9ed38ff6bc99 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.11.0-15-generic N/A
linux-backports-modules-3.11.0-15-generic N/A
linux-firmware 1.79.9
SourcePackage: linux-lts-saucy
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/27/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A06
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: 0.1
dmi.modalias: dmi:bvnDellInc.:bvrA06:bd11/27/2013:svnDellInc.:pnInspiron7737:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct8:cvr0.1:
dmi.product.name: Inspiron 7737
dmi.sys.vendor: Dell Inc. |
CID: 201306-13869 Dell Inspiron 7737
This system will reboot itself after being powered off.
Step:
1. Install 12.04.4, boot to desktop
2. Power it off by using the "Shut down..." button in the system menu
Expected result:
* The system should be powered off.
Actual result:
* The system will be powered off, but few seconds later, it boots itself automatically. This happens no matter you're using:
"Shut down..." by the system menu
Press the power button and press enter in the pop-up menu to shut it down
"sudo init 0" in terminal
"sudo shutdown -h now" in terminal
The only way to power it off is to hold the power button during the POST stage.
I have it tested with different BIOS version (A04, A05 and the latest A06), no luck
Also tested with different versions of Ubuntu, here is the result:
A06 / 12.04.4 - reboots automatically
A05 / 12.04.4 - reboots automatically
A04 / 12.04.4 - reboots automatically
A06 / 12.04.3 - reboots automatically
A05 / 12.04.2 + 3.11.0-15 + upgrade to 12.04.4 - reboots automatically
A06 / 12.04.2 + 3.11.0-15 + upgrade to 12.04.4 - reboots automatically
A06 / 12.04.2 + 3.11.0-15 - works fine
A06 / 12.04.2 + 3.8.0-29 - works fine
A06 / 12.04.2 - works fine
A06 / 12.04 + update(12.04.4 + 3.2.0.59) - works fine
A06 / 13.10 - works fine
A06 / 14.04 dailylive (Feb.27 2014) - works fine
A06 / OEM image (20131122)- works fine
Base on these result, this might not be a kernel-related issue, since it works with 12.04.2 + 3.11.0-15
But I am not sure which package should I report to, please feel free to change it.
Also note that this issue could be found in private bug 1194729 as well.
ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: linux-image-3.11.0-15-generic 3.11.0-15.25~precise1 [modified: boot/vmlinuz-3.11.0-15-generic]
ProcVersionSignature: Ubuntu 3.11.0-15.25~precise1-generic 3.11.10
Uname: Linux 3.11.0-15-generic x86_64
AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.11.0-15-generic.
ApportVersion: 2.0.1-0ubuntu17.6
Architecture: amd64
ArecordDevices:
**** List of CAPTURE Hardware Devices ****
card 1: PCH [HDA Intel PCH], device 0: ALC283 Analog [ALC283 Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: ubuntu 1728 F.... pulseaudio
/dev/snd/controlC1: ubuntu 1728 F.... pulseaudio
CRDA: Error: [Errno 2] 沒有此一檔案或目錄
Card0.Amixer.info:
Card hw:0 'MID'/'HDA Intel MID at 0xd0610000 irq 64'
Mixer name : 'Intel Haswell HDMI'
Components : 'HDA:80862807,80860101,00100000'
Controls : 21
Simple ctrls : 3
Card1.Amixer.info:
Card hw:1 'PCH'/'HDA Intel PCH at 0xd0614000 irq 63'
Mixer name : 'Realtek ALC283'
Components : 'HDA:10ec0283,102805fb,00100003'
Controls : 24
Simple ctrls : 12
Date: Wed Mar 5 17:47:21 2014
HibernationDevice: RESUME=UUID=ca1e13ff-9c76-4b3d-963a-78920f56fd50
InstallationMedia: Ubuntu 12.04.4 LTS "Precise Pangolin" - Release amd64 (20140204)
MachineType: Dell Inc. Inspiron 7737
MarkForUpload: True
ProcEnviron:
LANGUAGE=zh_TW:zh
TERM=xterm
PATH=(custom, no user)
LANG=zh_TW.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-15-generic root=UUID=d5c52715-8f14-4117-8f03-9ed38ff6bc99 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.11.0-15-generic N/A
linux-backports-modules-3.11.0-15-generic N/A
linux-firmware 1.79.9
SourcePackage: linux-lts-saucy
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/27/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A06
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: 0.1
dmi.modalias: dmi:bvnDellInc.:bvrA06:bd11/27/2013:svnDellInc.:pnInspiron7737:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct8:cvr0.1:
dmi.product.name: Inspiron 7737
dmi.sys.vendor: Dell Inc.
===
break-fix: cb7a386c6c25e85c2710cdb1a498a73794cda660 cb7a386c6c25e85c2710cdb1a498a73794cda660 |
|
| 2014-05-22 11:22:13 |
Andy Whitcroft |
description |
CID: 201306-13869 Dell Inspiron 7737
This system will reboot itself after being powered off.
Step:
1. Install 12.04.4, boot to desktop
2. Power it off by using the "Shut down..." button in the system menu
Expected result:
* The system should be powered off.
Actual result:
* The system will be powered off, but few seconds later, it boots itself automatically. This happens no matter you're using:
"Shut down..." by the system menu
Press the power button and press enter in the pop-up menu to shut it down
"sudo init 0" in terminal
"sudo shutdown -h now" in terminal
The only way to power it off is to hold the power button during the POST stage.
I have it tested with different BIOS version (A04, A05 and the latest A06), no luck
Also tested with different versions of Ubuntu, here is the result:
A06 / 12.04.4 - reboots automatically
A05 / 12.04.4 - reboots automatically
A04 / 12.04.4 - reboots automatically
A06 / 12.04.3 - reboots automatically
A05 / 12.04.2 + 3.11.0-15 + upgrade to 12.04.4 - reboots automatically
A06 / 12.04.2 + 3.11.0-15 + upgrade to 12.04.4 - reboots automatically
A06 / 12.04.2 + 3.11.0-15 - works fine
A06 / 12.04.2 + 3.8.0-29 - works fine
A06 / 12.04.2 - works fine
A06 / 12.04 + update(12.04.4 + 3.2.0.59) - works fine
A06 / 13.10 - works fine
A06 / 14.04 dailylive (Feb.27 2014) - works fine
A06 / OEM image (20131122)- works fine
Base on these result, this might not be a kernel-related issue, since it works with 12.04.2 + 3.11.0-15
But I am not sure which package should I report to, please feel free to change it.
Also note that this issue could be found in private bug 1194729 as well.
ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: linux-image-3.11.0-15-generic 3.11.0-15.25~precise1 [modified: boot/vmlinuz-3.11.0-15-generic]
ProcVersionSignature: Ubuntu 3.11.0-15.25~precise1-generic 3.11.10
Uname: Linux 3.11.0-15-generic x86_64
AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.11.0-15-generic.
ApportVersion: 2.0.1-0ubuntu17.6
Architecture: amd64
ArecordDevices:
**** List of CAPTURE Hardware Devices ****
card 1: PCH [HDA Intel PCH], device 0: ALC283 Analog [ALC283 Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: ubuntu 1728 F.... pulseaudio
/dev/snd/controlC1: ubuntu 1728 F.... pulseaudio
CRDA: Error: [Errno 2] 沒有此一檔案或目錄
Card0.Amixer.info:
Card hw:0 'MID'/'HDA Intel MID at 0xd0610000 irq 64'
Mixer name : 'Intel Haswell HDMI'
Components : 'HDA:80862807,80860101,00100000'
Controls : 21
Simple ctrls : 3
Card1.Amixer.info:
Card hw:1 'PCH'/'HDA Intel PCH at 0xd0614000 irq 63'
Mixer name : 'Realtek ALC283'
Components : 'HDA:10ec0283,102805fb,00100003'
Controls : 24
Simple ctrls : 12
Date: Wed Mar 5 17:47:21 2014
HibernationDevice: RESUME=UUID=ca1e13ff-9c76-4b3d-963a-78920f56fd50
InstallationMedia: Ubuntu 12.04.4 LTS "Precise Pangolin" - Release amd64 (20140204)
MachineType: Dell Inc. Inspiron 7737
MarkForUpload: True
ProcEnviron:
LANGUAGE=zh_TW:zh
TERM=xterm
PATH=(custom, no user)
LANG=zh_TW.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-15-generic root=UUID=d5c52715-8f14-4117-8f03-9ed38ff6bc99 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.11.0-15-generic N/A
linux-backports-modules-3.11.0-15-generic N/A
linux-firmware 1.79.9
SourcePackage: linux-lts-saucy
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/27/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A06
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: 0.1
dmi.modalias: dmi:bvnDellInc.:bvrA06:bd11/27/2013:svnDellInc.:pnInspiron7737:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct8:cvr0.1:
dmi.product.name: Inspiron 7737
dmi.sys.vendor: Dell Inc.
===
break-fix: cb7a386c6c25e85c2710cdb1a498a73794cda660 cb7a386c6c25e85c2710cdb1a498a73794cda660 |
CID: 201306-13869 Dell Inspiron 7737
This system will reboot itself after being powered off.
Step:
1. Install 12.04.4, boot to desktop
2. Power it off by using the "Shut down..." button in the system menu
Expected result:
* The system should be powered off.
Actual result:
* The system will be powered off, but few seconds later, it boots itself automatically. This happens no matter you're using:
"Shut down..." by the system menu
Press the power button and press enter in the pop-up menu to shut it down
"sudo init 0" in terminal
"sudo shutdown -h now" in terminal
The only way to power it off is to hold the power button during the POST stage.
I have it tested with different BIOS version (A04, A05 and the latest A06), no luck
Also tested with different versions of Ubuntu, here is the result:
A06 / 12.04.4 - reboots automatically
A05 / 12.04.4 - reboots automatically
A04 / 12.04.4 - reboots automatically
A06 / 12.04.3 - reboots automatically
A05 / 12.04.2 + 3.11.0-15 + upgrade to 12.04.4 - reboots automatically
A06 / 12.04.2 + 3.11.0-15 + upgrade to 12.04.4 - reboots automatically
A06 / 12.04.2 + 3.11.0-15 - works fine
A06 / 12.04.2 + 3.8.0-29 - works fine
A06 / 12.04.2 - works fine
A06 / 12.04 + update(12.04.4 + 3.2.0.59) - works fine
A06 / 13.10 - works fine
A06 / 14.04 dailylive (Feb.27 2014) - works fine
A06 / OEM image (20131122)- works fine
Base on these result, this might not be a kernel-related issue, since it works with 12.04.2 + 3.11.0-15
But I am not sure which package should I report to, please feel free to change it.
Also note that this issue could be found in private bug 1194729 as well.
ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: linux-image-3.11.0-15-generic 3.11.0-15.25~precise1 [modified: boot/vmlinuz-3.11.0-15-generic]
ProcVersionSignature: Ubuntu 3.11.0-15.25~precise1-generic 3.11.10
Uname: Linux 3.11.0-15-generic x86_64
AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.11.0-15-generic.
ApportVersion: 2.0.1-0ubuntu17.6
Architecture: amd64
ArecordDevices:
**** List of CAPTURE Hardware Devices ****
card 1: PCH [HDA Intel PCH], device 0: ALC283 Analog [ALC283 Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: ubuntu 1728 F.... pulseaudio
/dev/snd/controlC1: ubuntu 1728 F.... pulseaudio
CRDA: Error: [Errno 2] 沒有此一檔案或目錄
Card0.Amixer.info:
Card hw:0 'MID'/'HDA Intel MID at 0xd0610000 irq 64'
Mixer name : 'Intel Haswell HDMI'
Components : 'HDA:80862807,80860101,00100000'
Controls : 21
Simple ctrls : 3
Card1.Amixer.info:
Card hw:1 'PCH'/'HDA Intel PCH at 0xd0614000 irq 63'
Mixer name : 'Realtek ALC283'
Components : 'HDA:10ec0283,102805fb,00100003'
Controls : 24
Simple ctrls : 12
Date: Wed Mar 5 17:47:21 2014
HibernationDevice: RESUME=UUID=ca1e13ff-9c76-4b3d-963a-78920f56fd50
InstallationMedia: Ubuntu 12.04.4 LTS "Precise Pangolin" - Release amd64 (20140204)
MachineType: Dell Inc. Inspiron 7737
MarkForUpload: True
ProcEnviron:
LANGUAGE=zh_TW:zh
TERM=xterm
PATH=(custom, no user)
LANG=zh_TW.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-15-generic root=UUID=d5c52715-8f14-4117-8f03-9ed38ff6bc99 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.11.0-15-generic N/A
linux-backports-modules-3.11.0-15-generic N/A
linux-firmware 1.79.9
SourcePackage: linux-lts-saucy
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/27/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A06
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: 0.1
dmi.modalias: dmi:bvnDellInc.:bvrA06:bd11/27/2013:svnDellInc.:pnInspiron7737:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct8:cvr0.1:
dmi.product.name: Inspiron 7737
dmi.sys.vendor: Dell Inc.
===
break-fix: cb7a386c6c25e85c2710cdb1a498a73794cda660 b753631b3576bf343151a82513c5d56fcda1e24f
break-fix: 8d368a9535b1de2e6ab7b16b10bc5ab576caeeeb b753631b3576bf343151a82513c5d56fcda1e24f |
|
| 2014-05-22 12:05:41 |
Andy Whitcroft |
linux (Ubuntu Precise): status |
Won't Fix |
Invalid |
|
| 2014-05-22 12:05:48 |
Andy Whitcroft |
linux-lts-saucy (Ubuntu Precise): status |
Triaged |
Confirmed |
|
| 2014-05-22 12:05:53 |
Andy Whitcroft |
linux-lts-trusty (Ubuntu Precise): status |
Triaged |
Confirmed |
|
| 2014-05-22 12:05:58 |
Andy Whitcroft |
linux (Ubuntu Saucy): status |
Triaged |
Fix Committed |
|
| 2014-05-22 12:06:03 |
Andy Whitcroft |
linux (Ubuntu Trusty): status |
Triaged |
Fix Committed |
|
| 2014-05-22 12:06:10 |
Andy Whitcroft |
linux (Ubuntu): status |
Triaged |
Fix Committed |
|
| 2014-05-29 12:53:33 |
Luis Henriques |
tags |
201306-13869 amd64 apport-bug blocks-hwcert blocks-hwcert-enablement kernel-bug-break-fix precise qa-kernel-lts-testing running-unity taipei-lab |
201306-13869 amd64 apport-bug blocks-hwcert blocks-hwcert-enablement kernel-bug-break-fix precise qa-kernel-lts-testing running-unity taipei-lab verification-needed-trusty |
|
| 2014-05-30 08:13:44 |
Edward Lin |
tags |
201306-13869 amd64 apport-bug blocks-hwcert blocks-hwcert-enablement kernel-bug-break-fix precise qa-kernel-lts-testing running-unity taipei-lab verification-needed-trusty |
201306-13869 amd64 apport-bug blocks-hwcert blocks-hwcert-enablement kernel-bug-break-fix precise qa-kernel-lts-testing running-unity taipei-lab verification-done-trusty |
|
| 2014-06-05 19:35:16 |
Launchpad Janitor |
linux (Ubuntu Trusty): status |
Fix Committed |
Fix Released |
|
| 2014-06-05 19:35:16 |
Launchpad Janitor |
cve linked |
|
2014-3153 |
|
| 2014-06-05 19:35:17 |
Launchpad Janitor |
linux (Ubuntu Trusty): status |
Fix Committed |
Fix Released |
|
| 2014-06-05 19:39:48 |
Launchpad Janitor |
linux-lts-trusty (Ubuntu Precise): status |
Confirmed |
Fix Released |
|
| 2014-06-05 19:39:49 |
Launchpad Janitor |
linux-lts-trusty (Ubuntu Precise): status |
Confirmed |
Fix Released |
|
| 2014-06-05 20:59:45 |
Andy Whitcroft |
linux (Ubuntu): status |
Fix Committed |
Fix Released |
|
| 2014-06-12 13:00:43 |
Brad Figg |
tags |
201306-13869 amd64 apport-bug blocks-hwcert blocks-hwcert-enablement kernel-bug-break-fix precise qa-kernel-lts-testing running-unity taipei-lab verification-done-trusty |
201306-13869 amd64 apport-bug blocks-hwcert blocks-hwcert-enablement kernel-bug-break-fix precise qa-kernel-lts-testing running-unity taipei-lab verification-done-trusty verification-needed-saucy |
|
| 2014-06-13 04:24:21 |
Edward Lin |
tags |
201306-13869 amd64 apport-bug blocks-hwcert blocks-hwcert-enablement kernel-bug-break-fix precise qa-kernel-lts-testing running-unity taipei-lab verification-done-trusty verification-needed-saucy |
201306-13869 amd64 apport-bug blocks-hwcert blocks-hwcert-enablement kernel-bug-break-fix precise qa-kernel-lts-testing running-unity taipei-lab verification-done-saucy verification-done-trusty |
|
| 2014-06-13 09:00:51 |
Andy Whitcroft |
linux-lts-saucy (Ubuntu Precise): status |
Confirmed |
Fix Committed |
|
| 2014-06-26 04:25:51 |
Launchpad Janitor |
linux-lts-saucy (Ubuntu Precise): status |
Fix Committed |
Fix Released |
|
| 2014-06-26 04:25:51 |
Launchpad Janitor |
linux-lts-saucy (Ubuntu Precise): status |
Fix Committed |
Fix Released |
|
| 2014-06-26 04:47:55 |
Launchpad Janitor |
linux (Ubuntu Saucy): status |
Fix Committed |
Fix Released |
|
| 2014-06-26 04:47:56 |
Launchpad Janitor |
linux (Ubuntu Saucy): status |
Fix Committed |
Fix Released |
|
| 2014-06-30 08:55:30 |
Andy Whitcroft |
tags |
201306-13869 amd64 apport-bug blocks-hwcert blocks-hwcert-enablement kernel-bug-break-fix precise qa-kernel-lts-testing running-unity taipei-lab verification-done-saucy verification-done-trusty |
201306-13869 amd64 apport-bug blocks-hwcert blocks-hwcert-enablement precise qa-kernel-lts-testing running-unity taipei-lab verification-done-saucy verification-done-trusty |
|
| 2014-09-25 12:08:07 |
Daniel Manrique |
linux-lts-trusty (Ubuntu): importance |
Undecided |
Medium |
|
| 2015-09-23 02:16:15 |
Abhinav |
bug |
|
|
added subscriber Abhinav |
