[Toshiba Satellite L640] suspend/resume failure

[Warwick Stubbs]

The information that comes up in this error is that my Ubuntu version is 14, but the details panel in settings states 13.10 which is the version that I installed from a burnt disc. I don't know if that matters or not, but its interesting anyway.

This error is qute regular and was happening from a forced shutdown, and then it wasn't happening at all. This morning's error has happened after a normal shutdown.

ProblemType: KernelOops
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-5-generic 3.13.0-5.20
ProcVersionSignature: Ubuntu 3.13.0-5.20-generic 3.13.0
Uname: Linux 3.13.0-5-generic i686
Annotation: This occured during a previous suspend and prevented it from resuming properly.
ApportVersion: 2.13.2-0ubuntu2
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: warstub 1521 F.... pulseaudio
Date: Tue Feb 18 13:14:33 2014
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
HibernationDevice: RESUME=UUID=bac94a8e-4f6f-4163-8bef-946c4ddbff5d
InstallationDate: Installed on 2014-01-03 (50 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Alpha i386 (20131205)
InterpreterPath: /usr/bin/python3.3
Lsusb:
 Bus 002 Device 003: ID 04f2:b1d6 Chicony Electronics Co., Ltd CNF9055 Toshiba Webcam
 Bus 002 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
 Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 001 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: TOSHIBA Satellite L640
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcEnviron:
 TERM=linux
 PATH=(custom, no user)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-5-generic root=UUID=99a6c07f-a5b1-4f55-a77d-b05b654d73f0 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-5-generic N/A
 linux-backports-modules-3.13.0-5-generic N/A
 linux-firmware 1.122
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux
Title: [TOSHIBA Satellite L640] suspend/resume failure
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

dmi.bios.date: 06/03/2010
dmi.bios.vendor: INSYDE
dmi.bios.version: 1.40
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: Base Board Product Name
dmi.board.vendor: Intel Corp.
dmi.board.version: Base Board Version
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: OEM Chassis Manufacturer
dmi.chassis.version: OEM Chassis Version
dmi.modalias: dmi:bvnINSYDE:bvr1.40:bd06/03/2010:svnTOSHIBA:pnSatelliteL640:pvrPSK0GA-01H003:rvnIntelCorp.:rnBaseBoardProductName:rvrBaseBoardVersion:cvnOEMChassisManufacturer:ct10:cvrOEMChassisVersion:
dmi.product.name: Satellite L640
dmi.product.version: PSK0GA-01H003
dmi.sys.vendor: TOSHIBA

[Brad Figg (brad-figg)]

This change was made by a bot.

[Warwick Stubbs (almondegas)]

Should I do a complete reinstall?

[penalvch (penalvch)]

Warwick Stubbs, thank you for reporting this and helping make Ubuntu better. As per http://www.mytoshiba.com.au/support/computers/satellite/l640/psk0ga-01h003/download?os=24 an update to your BIOS is available (2.70). If you update to this following https://help.ubuntu.com/community/BiosUpdate does it change anything? If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful.

For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette .

Thank you for your understanding.

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]