[LENOVO B575 Notebook] suspend/resume failure

[Reviews-10]

Sorry, no clue...happens on start-up when desktop loads

ProblemType: KernelOops
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-11-generic 3.13.0-11.31
ProcVersionSignature: Ubuntu 3.13.0-11.31-generic 3.13.3
Uname: Linux 3.13.0-11-generic i686
Annotation: This occured during a previous suspend and prevented it from resuming properly.
ApportVersion: 2.13.2-0ubuntu5
Architecture: i386
Date: Sat Feb 22 02:23:43 2014
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
HibernationDevice: RESUME=UUID=241563ea-626c-4979-a469-f97344eef17f
InstallationDate: Installed on 2014-01-11 (42 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release i386 (20130424)
InterpreterPath: /usr/bin/python3.4
MachineType: LENOVO 1450A7U
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcEnviron:
 TERM=linux
 PATH=(custom, no user)
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-11-generic root=UUID=9864d147-5614-4e11-9b8b-55e2160b47c8 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-11-generic N/A
 linux-backports-modules-3.13.0-11-generic N/A
 linux-firmware 1.125
SourcePackage: linux
StagingDrivers: rts5139
Title: [LENOVO 1450A7U] suspend/resume failure
UpgradeStatus: Upgraded to trusty on 2014-01-18 (35 days ago)
UserGroups:

dmi.bios.date: 05/12/2011
dmi.bios.vendor: LENOVO
dmi.bios.version: 52CN11WW
dmi.board.asset.tag: Base Board Asset Tag Unknown
dmi.board.name: Inagua
dmi.board.vendor: LENOVO
dmi.board.version: 109-B78210-00A
dmi.chassis.asset.tag: Chassis Asset Tag Unknown
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Chassis Version Unknown
dmi.modalias: dmi:bvnLENOVO:bvr52CN11WW:bd05/12/2011:svnLENOVO:pn1450A7U:pvrLenovoB575:rvnLENOVO:rnInagua:rvr109-B78210-00A:cvnLENOVO:ct10:cvrChassisVersionUnknown:
dmi.product.name: 1450A7U
dmi.product.version: Lenovo B575
dmi.sys.vendor: LENOVO

[Brad Figg (brad-figg)]

This change was made by a bot.

[penalvch (penalvch)]

Allan, thank you for reporting this bug and helping make Ubuntu better. Could you please test the latest upstream kernel available (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-3.14-rc3

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding.

[Reviews-10 (allan3)]

Hi Christopher,

I took a look at the directions you offered, however I was unable to find
the steps in order to submit the bugs to you. In other words I don't really
understand what you want me to do. Sorry, but I am brand new to Ubuntu and
do not code at all, so it's a bit confusing. I don't mind giving you access
to my machine if need be. Thanks.

Allan

On 22 February 2014 09:20, Christopher M. Penalver <
<email address hidden>> wrote:

> Allan, thank you for reporting this bug and helping make Ubuntu better.
> Could you please test the latest upstream kernel available (not the daily
> folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will
> allow additional upstream developers to examine the issue. Once you've
> tested the upstream kernel, please comment on which kernel version
> specifically you tested. If this bug is fixed in the mainline kernel,
> please add the following tags:
> kernel-fixed-upstream
> kernel-fixed-upstream-VERSION-NUMBER
>
> where VERSION-NUMBER is the version number of the kernel you tested. For
> example:
> kernel-fixed-upstream-3.14-rc3
>
> This can be done by clicking on the yellow circle with a black pencil icon
> next to the word Tags located at the bottom of the bug description. As
> well, please remove the tag:
> needs-upstream-testing
>
> If the mainline kernel does not fix this bug, please add the following
> tags:
> kernel-bug-exists-upstream
> kernel-bug-exists-upstream-VERSION-NUMBER
>
> As well, please remove the tag:
> needs-upstream-testing
>
> Once testing of the upstream kernel is complete, please mark this bug's
> Status as Confirmed. Please let us know your results. Thank you for your
> understanding.
>
> ** Summary changed:
>
> - [LENOVO 1450A7U] suspend/resume failure
> + [LENOVO B575 Notebook] suspend/resume failure
>
> ** Tags added: latest-bios-52cn11ww needs-upstream-testing regression-
> potential
>
> ** Changed in: linux (Ubuntu)
> Importance: Undecided => Medium
>
> ** Changed in: linux (Ubuntu)
> Status: Confirmed => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1283362
>
> Title:
> [LENOVO B575 Notebook] suspend/resume failure
>
> Status in "linux" package in Ubuntu:
> Incomplete
>
> Bug description:
> Sorry, no clue...happens on start-up when desktop loads
>
> ProblemType: KernelOops
> DistroRelease: Ubuntu 14.04
> Package: linux-image-3.13.0-11-generic 3.13.0-11.31
> ProcVersionSignature: Ubuntu 3.13.0-11.31-generic 3.13.3
> Uname: Linux 3.13.0-11-generic i686
> Annotation: This occured during a previous suspend and prevented it from
> resuming properly.
> ApportVersion: 2.13.2-0ubuntu5
> Architecture: i386
> Date: Sat Feb 22 02:23:43 2014
> ExecutablePath: /usr/share/apport/apportcheckresume
> Failure: suspend/resume
> HibernationDevice: RESUME=UUID=241563ea-626c-4979-a469-f97344eef17f
> InstallationDate: Installed on 2014-01-11 (42 days ago)
> InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release i386
> (20130424)
> InterpreterPath: /usr/bin/python3.4
> MachineType: LENOVO 1450A7U
> ProcCmdline: /usr/bin/pyth...

[Reviews-10 (allan3)]

Hi Chris,

On start-up I get a UUID issue: This is what I found,

cat /etc/fstab
# /etc/fstab: static file system information.
#
# Use 'blkid' to print the universally unique identifier for a
# device; this may be used with UUID= as a more robust way to name devices
# that works even if disks are added and removed. See fstab(5).
#
# <file system> <mount point> <type> <options> <dump> <pass>
# / was on /dev/sda1 during installation
# swap was on /dev/sda5 during installation
UUID=6afe8dec-350c-424e-b902-18e7a6a0f227 none swap sw 0 0
videotron@videotron-Lenovo-B575:~$ sudo blkid
[sudo] password for videotron:
/dev/sda1: UUID="9864d147-5614-4e11-9b8b-55e2160b47c8" TYPE="ext4"

On 22 February 2014 09:20, Christopher M. Penalver <
<email address hidden>> wrote:

> Allan, thank you for reporting this bug and helping make Ubuntu better.
> Could you please test the latest upstream kernel available (not the daily
> folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will
> allow additional upstream developers to examine the issue. Once you've
> tested the upstream kernel, please comment on which kernel version
> specifically you tested. If this bug is fixed in the mainline kernel,
> please add the following tags:
> kernel-fixed-upstream
> kernel-fixed-upstream-VERSION-NUMBER
>
> where VERSION-NUMBER is the version number of the kernel you tested. For
> example:
> kernel-fixed-upstream-3.14-rc3
>
> This can be done by clicking on the yellow circle with a black pencil icon
> next to the word Tags located at the bottom of the bug description. As
> well, please remove the tag:
> needs-upstream-testing
>
> If the mainline kernel does not fix this bug, please add the following
> tags:
> kernel-bug-exists-upstream
> kernel-bug-exists-upstream-VERSION-NUMBER
>
> As well, please remove the tag:
> needs-upstream-testing
>
> Once testing of the upstream kernel is complete, please mark this bug's
> Status as Confirmed. Please let us know your results. Thank you for your
> understanding.
>
> ** Summary changed:
>
> - [LENOVO 1450A7U] suspend/resume failure
> + [LENOVO B575 Notebook] suspend/resume failure
>
> ** Tags added: latest-bios-52cn11ww needs-upstream-testing regression-
> potential
>
> ** Changed in: linux (Ubuntu)
> Importance: Undecided => Medium
>
> ** Changed in: linux (Ubuntu)
> Status: Confirmed => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1283362
>
> Title:
> [LENOVO B575 Notebook] suspend/resume failure
>
> Status in "linux" package in Ubuntu:
> Incomplete
>
> Bug description:
> Sorry, no clue...happens on start-up when desktop loads
>
> ProblemType: KernelOops
> DistroRelease: Ubuntu 14.04
> Package: linux-image-3.13.0-11-generic 3.13.0-11.31
> ProcVersionSignature: Ubuntu 3.13.0-11.31-generic 3.13.3
> Uname: Linux 3.13.0-11-generic i686
> Annotation: This occured during a previous suspend and prevented it from
> resuming properly.
> ApportVersion: 2.13.2-0ubuntu5
> Architecture: i386
> Date: Sat Feb 22 02:23:43 2014
> ExecutablePath: /usr/share/apport/apportcheckresume
> ...

[penalvch (penalvch)]

Allan:
+ What was the UUID error message verbatim from your screen?
+ When you resume from suspend, does it do so successfully, but you get this error message to report a bug?
+ Did the suspend error not occur in a release prior to Trusty?

[Reviews-10 (allan3)]

File not found or not set up correctly. Gives me the option to repair
manually.

Don't know about resume from suspend?

It's been happening for over a month. I believe after I set up Trusty.

On 24 February 2014 04:44, Christopher M. Penalver <
<email address hidden>> wrote:

> Allan:
> + What was the UUID error message verbatim from your screen?
> + When you resume from suspend, does it do so successfully, but you get
> this error message to report a bug?
> + Did the suspend error not occur in a release prior to Trusty?
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1283362
>
> Title:
> [LENOVO B575 Notebook] suspend/resume failure
>
> Status in "linux" package in Ubuntu:
> Incomplete
>
> Bug description:
> Sorry, no clue...happens on start-up when desktop loads
>
> ProblemType: KernelOops
> DistroRelease: Ubuntu 14.04
> Package: linux-image-3.13.0-11-generic 3.13.0-11.31
> ProcVersionSignature: Ubuntu 3.13.0-11.31-generic 3.13.3
> Uname: Linux 3.13.0-11-generic i686
> Annotation: This occured during a previous suspend and prevented it from
> resuming properly.
> ApportVersion: 2.13.2-0ubuntu5
> Architecture: i386
> Date: Sat Feb 22 02:23:43 2014
> ExecutablePath: /usr/share/apport/apportcheckresume
> Failure: suspend/resume
> HibernationDevice: RESUME=UUID=241563ea-626c-4979-a469-f97344eef17f
> InstallationDate: Installed on 2014-01-11 (42 days ago)
> InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release i386
> (20130424)
> InterpreterPath: /usr/bin/python3.4
> MachineType: LENOVO 1450A7U
> ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
> ProcEnviron:
> TERM=linux
> PATH=(custom, no user)
> ProcFB: 0 radeondrmfb
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-11-generic
> root=UUID=9864d147-5614-4e11-9b8b-55e2160b47c8 ro quiet splash vt.handoff=7
> PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
> PulseAudio daemon running, or not running as session daemon.
> RelatedPackageVersions:
> linux-restricted-modules-3.13.0-11-generic N/A
> linux-backports-modules-3.13.0-11-generic N/A
> linux-firmware 1.125
> SourcePackage: linux
> StagingDrivers: rts5139
> Title: [LENOVO 1450A7U] suspend/resume failure
> UpgradeStatus: Upgraded to trusty on 2014-01-18 (35 days ago)
> UserGroups:
>
> dmi.bios.date: 05/12/2011
> dmi.bios.vendor: LENOVO
> dmi.bios.version: 52CN11WW
> dmi.board.asset.tag: Base Board Asset Tag Unknown
> dmi.board.name: Inagua
> dmi.board.vendor: LENOVO
> dmi.board.version: 109-B78210-00A
> dmi.chassis.asset.tag: Chassis Asset Tag Unknown
> dmi.chassis.type: 10
> dmi.chassis.vendor: LENOVO
> dmi.chassis.version: Chassis Version Unknown
> dmi.modalias:
> dmi:bvnLENOVO:bvr52CN11WW:bd05/12/2011:svnLENOVO:pn1450A7U:pvrLenovoB575:rvnLENOVO:rnInagua:rvr109-B78210-00A:cvnLENOVO:ct10:cvrChassisVersionUnknown:
> dmi.product.name: 1450A7U
> dmi.product.version: Lenovo B575
> dmi.sys.vendor: LENOVO
>
> To manage notifications about this bug go to:
> https://bugs.launchpad...

[Reviews-10 (allan3)]

... The Disk drive for UUID=6afe8dec-35Qc424e-b902-18e7a6a0f227 is not yet
ready or present.

Which makes sense because I was trying to reload Ubuntu 13.04 from my disk
but it's not reading it?

Thanks
Allan

also...my backup keeps failing.

Cheers

On 24 February 2014 05:55, John Lozinska <email address hidden> wrote:

> File not found or not set up correctly. Gives me the option to repair
> manually.
>
> Don't know about resume from suspend?
>
> It's been happening for over a month. I believe after I set up Trusty.
>
>
>
>
> On 24 February 2014 04:44, Christopher M. Penalver <
> <email address hidden>> wrote:
>
>> Allan:
>> + What was the UUID error message verbatim from your screen?
>> + When you resume from suspend, does it do so successfully, but you get
>> this error message to report a bug?
>> + Did the suspend error not occur in a release prior to Trusty?
>>
>> --
>> You received this bug notification because you are subscribed to the bug
>> report.
>> https://bugs.launchpad.net/bugs/1283362
>>
>> Title:
>> [LENOVO B575 Notebook] suspend/resume failure
>>
>> Status in "linux" package in Ubuntu:
>> Incomplete
>>
>> Bug description:
>> Sorry, no clue...happens on start-up when desktop loads
>>
>> ProblemType: KernelOops
>> DistroRelease: Ubuntu 14.04
>> Package: linux-image-3.13.0-11-generic 3.13.0-11.31
>> ProcVersionSignature: Ubuntu 3.13.0-11.31-generic 3.13.3
>> Uname: Linux 3.13.0-11-generic i686
>> Annotation: This occured during a previous suspend and prevented it
>> from resuming properly.
>> ApportVersion: 2.13.2-0ubuntu5
>> Architecture: i386
>> Date: Sat Feb 22 02:23:43 2014
>> ExecutablePath: /usr/share/apport/apportcheckresume
>> Failure: suspend/resume
>> HibernationDevice: RESUME=UUID=241563ea-626c-4979-a469-f97344eef17f
>> InstallationDate: Installed on 2014-01-11 (42 days ago)
>> InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release i386
>> (20130424)
>> InterpreterPath: /usr/bin/python3.4
>> MachineType: LENOVO 1450A7U
>> ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
>> ProcEnviron:
>> TERM=linux
>> PATH=(custom, no user)
>> ProcFB: 0 radeondrmfb
>> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-11-generic
>> root=UUID=9864d147-5614-4e11-9b8b-55e2160b47c8 ro quiet splash vt.handoff=7
>> PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
>> PulseAudio daemon running, or not running as session daemon.
>> RelatedPackageVersions:
>> linux-restricted-modules-3.13.0-11-generic N/A
>> linux-backports-modules-3.13.0-11-generic N/A
>> linux-firmware 1.125
>> SourcePackage: linux
>> StagingDrivers: rts5139
>> Title: [LENOVO 1450A7U] suspend/resume failure
>> UpgradeStatus: Upgraded to trusty on 2014-01-18 (35 days ago)
>> UserGroups:
>>
>> dmi.bios.date: 05/12/2011
>> dmi.bios.vendor: LENOVO
>> dmi.bios.version: 52CN11WW
>> dmi.board.asset.tag: Base Board Asset Tag Unknown
>> dmi.board.name: Inagua
>> dmi.board.vendor: LENOVO
>> dmi.board.version: 109-B78210-00A
>> dmi.chassis.asset.tag: Chassis Asset Tag Unknown
>> dmi.chassis.type: 10
>> dmi.ch...

[Reviews-10 (allan3)]

Backup message

Traceback (most recent call last):
  File "/usr/bin/duplicity", line 1493, in <module>
    with_tempdir(main)
  File "/usr/bin/duplicity", line 1487, in with_tempdir
    fn()
  File "/usr/bin/duplicity", line 1336, in main
    do_backup(action)
  File "/usr/bin/duplicity", line 1369, in do_backup
    globals.archive_dir).set_values()

On 24 February 2014 11:31, John Lozinska <email address hidden> wrote:

> ... The Disk drive for UUID=6afe8dec-35Qc424e-b902-18e7a6a0f227 is not yet
> ready or present.
>
> Which makes sense because I was trying to reload Ubuntu 13.04 from my disk
> but it's not reading it?
>
> Thanks
> Allan
>
> also...my backup keeps failing.
>
> Cheers
>
>
> On 24 February 2014 05:55, John Lozinska <email address hidden> wrote:
>
>> File not found or not set up correctly. Gives me the option to repair
>> manually.
>>
>> Don't know about resume from suspend?
>>
>> It's been happening for over a month. I believe after I set up Trusty.
>>
>>
>>
>>
>> On 24 February 2014 04:44, Christopher M. Penalver <
>> <email address hidden>> wrote:
>>
>>> Allan:
>>> + What was the UUID error message verbatim from your screen?
>>> + When you resume from suspend, does it do so successfully, but you get
>>> this error message to report a bug?
>>> + Did the suspend error not occur in a release prior to Trusty?
>>>
>>> --
>>> You received this bug notification because you are subscribed to the bug
>>> report.
>>> https://bugs.launchpad.net/bugs/1283362
>>>
>>> Title:
>>> [LENOVO B575 Notebook] suspend/resume failure
>>>
>>> Status in "linux" package in Ubuntu:
>>> Incomplete
>>>
>>> Bug description:
>>> Sorry, no clue...happens on start-up when desktop loads
>>>
>>> ProblemType: KernelOops
>>> DistroRelease: Ubuntu 14.04
>>> Package: linux-image-3.13.0-11-generic 3.13.0-11.31
>>> ProcVersionSignature: Ubuntu 3.13.0-11.31-generic 3.13.3
>>> Uname: Linux 3.13.0-11-generic i686
>>> Annotation: This occured during a previous suspend and prevented it
>>> from resuming properly.
>>> ApportVersion: 2.13.2-0ubuntu5
>>> Architecture: i386
>>> Date: Sat Feb 22 02:23:43 2014
>>> ExecutablePath: /usr/share/apport/apportcheckresume
>>> Failure: suspend/resume
>>> HibernationDevice: RESUME=UUID=241563ea-626c-4979-a469-f97344eef17f
>>> InstallationDate: Installed on 2014-01-11 (42 days ago)
>>> InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release i386
>>> (20130424)
>>> InterpreterPath: /usr/bin/python3.4
>>> MachineType: LENOVO 1450A7U
>>> ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
>>> ProcEnviron:
>>> TERM=linux
>>> PATH=(custom, no user)
>>> ProcFB: 0 radeondrmfb
>>> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-11-generic
>>> root=UUID=9864d147-5614-4e11-9b8b-55e2160b47c8 ro quiet splash vt.handoff=7
>>> PulseList: Error: command ['pacmd', 'list'] failed with exit code 1:
>>> No PulseAudio daemon running, or not running as session daemon.
>>> RelatedPackageVersions:
>>> linux-restricted-modules-3.13.0-11-generic N/A
>>> linux-backports-modules-3.13.0-11-generic N/A
>>> linux-firmware 1.125
>>> SourcePa...

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

[Joseph Salisbury (jsalisbury)]

Thank you for taking the time to file a bug report on this issue.

However, given the number of bugs that the Kernel Team receives during any development cycle it is impossible for us to review them all. Therefore, we occasionally resort to using automated bots to request further testing. This is such a request.

  With the recent release of this Ubuntu release, would like to confirm if this bug is still present. Please test again with the newer kernel and indicate in the bug if this issue still exists or not.

You can update to the latest development kernel by simply running the following commands in a terminal window:

    sudo apt-get update
    sudo apt-get dist-upgrade

If the bug still exists, change the bug status from Incomplete to Confirmed. If the bug no longer exists, change the bug status from Incomplete to Fix Released.

If you want this bot to quit automatically requesting kernel tests, add a tag named: bot-stop-nagging.

 Thank you for your help, we really do appreciate it.

[Reviews-10 (allan3)]

How can I reinstall and fully format a Ubuntu install on my computer from a CD, "Try Ubuntu" format? This would be grande if possible? Thanks for the reply.

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]