[Gateway GT5628] suspend/resume failure

[nvsoar]

Failed to come out of suspend: screen blank, no reponse to keyboard or mouse; manually powered down.
Problem message appeared on next boot after password entry.
w8@w8-ion:~$ sudo lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu Trusty Tahr (development branch)
Release: 14.04
Codename: trusty - last updated 16Feb2014 @ ~1700(zone-8)

ProblemType: KernelOops
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-8-generic 3.13.0-8.28
ProcVersionSignature: Ubuntu 3.13.0-8.28-generic 3.13.2
Uname: Linux 3.13.0-8-generic i686
Annotation: This occured during a previous suspend and prevented it from resuming properly.
ApportVersion: 2.13.2-0ubuntu4
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: w8 1877 F.... pulseaudio
 /dev/snd/controlC0: w8 1877 F.... pulseaudio
CurrentDmesg:
 [ 31.096789] e1000e 0000:00:19.0 eth0: 10/100 speed: disabling TSO
 [ 31.096820] IPv6: ADDRCONF(NETDEV_CHANGE): eth0: link becomes ready
 [ 70.571214] EXT4-fs (sda1): recovery complete
 [ 70.627590] EXT4-fs (sda1): mounted filesystem with ordered data mode. Opts: (null)
Date: Mon Feb 17 17:12:13 2014
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
HibernationDevice: RESUME=UUID=520a728e-0b85-43bb-8f87-6ae5f3197efb
InstallationDate: Installed on 2014-01-22 (26 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Alpha i386 (20140121)
InterpreterPath: /usr/bin/python3.3
IwConfig:
 lo no wireless extensions.

 eth0 no wireless extensions.
MachineType: Gateway GT5628
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcEnviron:
 TERM=linux
 PATH=(custom, no user)
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-8-generic root=UUID=4222c6f6-4dd2-4d4a-ae07-886c90fcc4c8 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-8-generic N/A
 linux-backports-modules-3.13.0-8-generic N/A
 linux-firmware 1.124
RfKill:

SourcePackage: linux
Title: [Gateway GT5628] suspend/resume failure
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

dmi.bios.date: 02/10/2008
dmi.bios.vendor: Intel Corp.
dmi.bios.version: DPP3510J.15A.0304.2008.0210.1950
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: DG33SXG2
dmi.board.vendor: Intel Corporation
dmi.board.version: AAD94468-403
dmi.chassis.type: 3
dmi.modalias: dmi:bvnIntelCorp.:bvrDPP3510J.15A.0304.2008.0210.1950:bd02/10/2008:svnGateway:pnGT5628:pvr:rvnIntelCorporation:rnDG33SXG2:rvrAAD94468-403:cvn:ct3:cvr:
dmi.product.name: GT5628
dmi.sys.vendor: Gateway

[Brad Figg (brad-figg)]

This change was made by a bot.

[Joseph Salisbury (jsalisbury)]

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.13 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.14-rc2-trusty/

[nvsoar (nvsoar)]

20Feb2014 - ~1800 (Zone -8) Tested linux-image-3.14.0-031400rc3-generic; both before and after the software update process. Mainline kernel did not fix this bug on the (Gateway) GT5628;
tag= 'kernel-bug-exists-upstream'. (Don't really know how to enter a tag.)

Comment - The Gateway 5628 seems to have some odd behaviors - coming out of suspend the computer restarts, the monitor does not come out of the sleep state, and their is no response to keyboard (non-usb connection) or usb connected mouse.
Other oddities are - it is not possible to enter a password using the hardware keyboard until (for example) the audio icon at the upper left is clicked on and off; the update manager will advise a crash and all the while keep working to completion; it typically whines about udisks; and it does not power off on shutdown (restart ok). Some of these behaviors (udisk and shutdown) occur over multiple Ubuntu versions.

Trusty Tahr is installed on an external drive.
When operated on a "trusty" 8 year old Dell XPS400, the suspend feature works properly (- no hitches on other things either).
When operated on an HP6600f, the suspend feature does not come out with an active GUI; a terminal can be accessed.

nvsoar

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]