[Gigabyte GA-Z87X-OC] suspend/resume failure

Bug #1280443 reported by Martijn vdS
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

Picked "Suspend" from the shutdown menu. Machine wouldn't turn on anymore until I unplugged the power cord(!).

ProblemType: KernelOops
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-8-generic 3.13.0-8.28
ProcVersionSignature: Ubuntu 3.13.0-8.28-generic 3.13.2
Uname: Linux 3.13.0-8-generic x86_64
Annotation: This occured during a previous suspend and prevented it from resuming properly.
ApportVersion: 2.13.2-0ubuntu3
Architecture: amd64
Date: Fri Feb 14 22:02:43 2014
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
HibernationDevice: RESUME=UUID=024bd461-597f-4fdc-aa42-dd226e9d554b
InstallationDate: Installed on 2013-06-02 (257 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
InterpreterPath: /usr/bin/python3.3
MachineType: Gigabyte Technology Co., Ltd. Z87X-OC
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcEnviron:
 TERM=linux
 PATH=(custom, no user)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-8-generic root=UUID=47694405-80e7-45ce-b6b1-c8b69d2be423 ro intel_pstate=enable quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-8-generic N/A
 linux-backports-modules-3.13.0-8-generic N/A
 linux-firmware 1.124
RfKill:

SourcePackage: linux
Title: [Gigabyte Technology Co., Ltd. Z87X-OC] suspend/resume failure
UpgradeStatus: Upgraded to trusty on 2013-12-05 (71 days ago)
UserGroups:

dmi.bios.date: 08/03/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F6
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: Z87X-OC-CF
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF6:bd08/03/2013:svnGigabyteTechnologyCo.,Ltd.:pnZ87X-OC:pvrTobefilledbyO.E.M.:rvnGigabyteTechnologyCo.,Ltd.:rnZ87X-OC-CF:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: Z87X-OC
dmi.product.version: To be filled by O.E.M.
dmi.sys.vendor: Gigabyte Technology Co., Ltd.

Revision history for this message
Martijn vdS (martijn) wrote :
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.13 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.14-rc2-trusty/

Changed in linux (Ubuntu):
importance: Undecided → Medium
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Martijn vdS (martijn)
tags: added: kernel-bug-exists-upstream
penalvch (penalvch)
tags: added: bios-outdated-f7 kernel-bug-exists-upstream-3.14-rc2 needs-upstream-testing regression-potential
removed: kernel-bug-exists-upstream
Revision history for this message
penalvch (penalvch) wrote :

Martijn vdS, thank you for reporting this and helping make Ubuntu better. As per http://www.gigabyte.com/products/product-page.aspx?pid=4514#bios an update to your BIOS is available (F7). If you update to this following https://help.ubuntu.com/community/BiosUpdate does it change anything? If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful.

For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette .

Thank you for your understanding.

summary: - [Gigabyte Technology Co., Ltd. Z87X-OC] suspend/resume failure
+ [Gigabyte GA-Z87X-OC] suspend/resume failure
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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