Platform microcode: Direct firmware load failed with error -2

Bug #1280353 reported by JSE
18
This bug affects 4 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Fix Committed
Undecided
Unassigned

Bug Description

Description: Ubuntu Trusty Tahr (development branch)
Release: 14.04

Error on new Supermicro X10SL7-F with Intel Xeon 1230v3 CPU.
Running Ubuntu Server 14.04 Trusty Tahr (development branch) I get the following error:

[ 19.474422] [drm] Initialized drm 1.1.0 20060810

[ 19.477752] microcode: CPU0 sig=0x306c3, pf=0x2, revision=0x10
[ 19.478260] platform microcode: Direct firmware load failed with error -2
[ 19.478263] platform microcode: Falling back to user helper
[ 19.508119] microcode: CPU1 sig=0x306c3, pf=0x2, revision=0x10
[ 19.508130] platform microcode: Direct firmware load failed with error -2
[ 19.508132] platform microcode: Falling back to user helper
[ 19.509706] microcode: CPU2 sig=0x306c3, pf=0x2, revision=0x10
[ 19.509715] platform microcode: Direct firmware load failed with error -2
[ 19.509717] platform microcode: Falling back to user helper
[ 19.510066] microcode: CPU3 sig=0x306c3, pf=0x2, revision=0x10
[ 19.510074] platform microcode: Direct firmware load failed with error -2
[ 19.510075] platform microcode: Falling back to user helper
[ 19.510420] microcode: CPU4 sig=0x306c3, pf=0x2, revision=0x10
[ 19.510428] platform microcode: Direct firmware load failed with error -2
[ 19.510430] platform microcode: Falling back to user helper
[ 19.549077] microcode: CPU5 sig=0x306c3, pf=0x2, revision=0x10
[ 19.549100] platform microcode: Direct firmware load failed with error -2
[ 19.549101] platform microcode: Falling back to user helper
[ 19.550955] microcode: CPU6 sig=0x306c3, pf=0x2, revision=0x10
[ 19.550961] platform microcode: Direct firmware load failed with error -2
[ 19.550962] platform microcode: Falling back to user helper
[ 19.551801] microcode: CPU7 sig=0x306c3, pf=0x2, revision=0x10
[ 19.551808] platform microcode: Direct firmware load failed with error -2
[ 19.551809] platform microcode: Falling back to user helper
[ 19.552753] microcode: Microcode Update Driver: v2.00 <email address hidden>, Peter Oruba

[ 19.561102] ipmi_si 00:0e: Found new BMC (man_id: 0x002a7c, prod_id: 0x0804, dev_id: 0x20)
[ 19.561107] ipmi_si 00:0e: IPMI kcs interface initialized
---
AlsaDevices:
 total 0
 crw-rw---- 1 root audio 116, 1 Feb 14 16:58 seq
 crw-rw---- 1 root audio 116, 33 Feb 14 16:58 timer
AplayDevices: Error: [Errno 2] No such file or directory
ApportVersion: 2.13.2-0ubuntu3
Architecture: amd64
ArecordDevices: Error: [Errno 2] No such file or directory
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
CRDA: Error: [Errno 2] No such file or directory
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=UUID=e5a1c059-275e-4d8c-8485-15146d4a7d87
InstallationDate: Installed on 2014-02-14 (0 days ago)
InstallationMedia: Ubuntu-Server 14.04 LTS "Trusty Tahr" - Alpha amd64 (20140214)
MachineType: Supermicro X10SL7-F
Package: linux (not installed)
PciMultimedia:

ProcFB: 0 astdrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-8-generic root=UUID=65c8b78d-2814-487c-9b5a-61c1b186db6f ro
ProcVersionSignature: Ubuntu 3.13.0-8.28-generic 3.13.2
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-8-generic N/A
 linux-backports-modules-3.13.0-8-generic N/A
 linux-firmware 1.124
RfKill: Error: [Errno 2] No such file or directory
Tags: trusty
Uname: Linux 3.13.0-8-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

_MarkForUpload: True
dmi.bios.date: 07/19/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1.1
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: X10SL7-F
dmi.board.vendor: Supermicro
dmi.board.version:
 L�
�.
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 17
dmi.chassis.vendor: Supermicro
dmi.chassis.version: 0123456789
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1.1:bd07/19/2013:svnSupermicro:pnX10SL7-F:pvr0123456789:rvnSupermicro:rnX10SL7-F:rvrL.:cvnSupermicro:ct17:cvr0123456789:
dmi.product.name: X10SL7-F
dmi.product.version: 0123456789
dmi.sys.vendor: Supermicro

JSE (jse.nl)
affects: acpi (Ubuntu) → ubuntu
affects: ubuntu → linux (Ubuntu)
tags: added: apport-collected
description: updated
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
JSE (jse.nl) wrote :

Fixed in 3.14.0-031400rc2-generic

Changed in linux (Ubuntu):
status: Confirmed → Fix Committed
Revision history for this message
Andy Igoshin (andy-igoshin) wrote :

ubutu 14.04.1, 3.13.0-34-generic #60-Ubuntu

the same on hp dl380g7 hardware.

To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.