[TOSHIBA Satellite L500D] suspend/resume failure

[paul iulian]

On return from suspension remains in black screen and no longer functional ubuntu 14.04. Reboot is required.

ProblemType: KernelOops
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-6-generic 3.13.0-6.23 [modified: boot/vmlinuz-3.13.0-6-generic]
ProcVersionSignature: Ubuntu 3.13.0-6.23-generic 3.13.0
Uname: Linux 3.13.0-6-generic x86_64
Annotation: This occured during a previous suspend and prevented it from resuming properly.
ApportVersion: 2.13.2-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: paul 1416 F.... pulseaudio
 /dev/snd/controlC0: paul 1416 F.... pulseaudio
Date: Sun Feb 2 17:07:29 2014
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
HibernationDevice: RESUME=UUID=e7fc1e66-9cc1-4130-afa6-eb6faac4d7cc
InstallationDate: Installed on 2014-02-02 (0 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Alpha amd64 (20140202)
InterpreterPath: /usr/bin/python3.3
MachineType: TOSHIBA Satellite L500D
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcEnviron:
 TERM=linux
 PATH=(custom, no user)
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-6-generic root=UUID=2bbf3719-8844-4645-b7b8-5b51feca05f4 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-6-generic N/A
 linux-backports-modules-3.13.0-6-generic N/A
 linux-firmware 1.123
SourcePackage: linux
Title: [TOSHIBA Satellite L500D] suspend/resume failure
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

dmi.bios.date: 11/30/2009
dmi.bios.vendor: TOSHIBA
dmi.bios.version: V1.20
dmi.board.name: NSWAE
dmi.board.vendor: TOSHIBA
dmi.board.version: 1.00
dmi.chassis.asset.tag: *
dmi.chassis.type: 10
dmi.chassis.vendor: TOSHIBA
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnTOSHIBA:bvrV1.20:bd11/30/2009:svnTOSHIBA:pnSatelliteL500D:pvrPSLTHE-005001G3:rvnTOSHIBA:rnNSWAE:rvr1.00:cvnTOSHIBA:ct10:cvrN/A:
dmi.product.name: Satellite L500D
dmi.product.version: PSLTHE-005001G3
dmi.sys.vendor: TOSHIBA

[Brad Figg (brad-figg)]

This change was made by a bot.

[paul iulian (pauliulian02)]

On return from suspension remains in black screen and no longer functional ubuntu 14.04. Reboot is required.

[Joseph Salisbury (jsalisbury)]

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.13 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.14-rc1-trusty/

[paul iulian (pauliulian02)]

And kernel: http://kernel.ubuntu.com/ ~ kernel-ppa/mainline/v3.14-rc1-trusty / remained the same black screen issue when resuming from suspend, which I have no control over laptop just reboot from the button. Apart from the inconvenience, everything working properly.

[paul iulian (pauliulian02)]

I noticed this problem with resuming from suspend with black screen on my laptop still appears to ubuntu 13.04. Is there any solution to solve?

[Joseph Salisbury (jsalisbury)]

This issue appears to be an upstream bug, since you tested the latest upstream kernel. Would it be possible for you to open an upstream bug report[0]? That will allow the upstream Developers to examine the issue, and may provide a quicker resolution to the bug.

Please follow the instructions on the wiki page[0]. The first step is to email the appropriate mailing list. If no response is received, then a bug may be opened on bugzilla.kernel.org.

Once this bug is reported upstream, please add the tag: 'kernel-bug-reported-upstream'.

[0] https://wiki.ubuntu.com/Bugs/Upstream/kernel