[Fujitsu LIFEBOOK U574] Touchpad doesn't work

Bug #1274549 reported by Jason Robinson
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Linux
Unknown
Unknown
linux (Ubuntu)
Incomplete
Medium
Unassigned

Bug Description

Touchpad isn't recognized after clean install on Fujitsu U574 laptop. Running 'cat /proc/bus/input/devices' shows:

Name="ImPS/2 Generic Wheel Mouse"

Added GRUB params as per bug https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1244634:

To /etc/default/grub, add to GRUB_CMDLINE_LINUX_DEFAULT:
i8042.notimeout i8042.nomux

And then:

sudo update-grub && sudo reboot

This solved the issue, touchpad works now. I filed a new bug instead of jumping on 1244634 because for me on this laptop, no tricks are needed to have touchpad working after suspend - it works after boot AND after suspend.

Will link upstream bug once found or created.

ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: linux-image-3.11.0-15-generic 3.11.0-15.23
ProcVersionSignature: Ubuntu 3.11.0-15.23-generic 3.11.10
Uname: Linux 3.11.0-15-generic x86_64
ApportVersion: 2.12.5-0ubuntu2.2
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: jason 2051 F.... pulseaudio
 /dev/snd/controlC0: jason 2051 F.... pulseaudio
Date: Thu Jan 30 17:15:54 2014
HibernationDevice: RESUME=UUID=33f8d07c-e813-4715-9083-a39de1d8a157
InstallationDate: Installed on 2014-01-28 (2 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
MachineType: FUJITSU LIFEBOOK U574
MarkForUpload: True
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.11.0-15-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash i8042.notimeout i8042.nomux vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.11.0-15-generic N/A
 linux-backports-modules-3.11.0-15-generic N/A
 linux-firmware 1.116
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/07/2013
dmi.bios.vendor: FUJITSU // Phoenix Technologies Ltd.
dmi.bios.version: Version 1.21
dmi.board.name: FJNBB34
dmi.board.vendor: FUJITSU
dmi.chassis.type: 10
dmi.chassis.vendor: FUJITSU
dmi.modalias: dmi:bvnFUJITSU//PhoenixTechnologiesLtd.:bvrVersion1.21:bd10/07/2013:svnFUJITSU:pnLIFEBOOKU574:pvr:rvnFUJITSU:rnFJNBB34:rvr:cvnFUJITSU:ct10:cvr:
dmi.product.name: LIFEBOOK U574
dmi.sys.vendor: FUJITSU

Revision history for this message
Jason Robinson (jaywink) wrote :
Changed in linux (Ubuntu):
importance: Undecided → Medium
Revision history for this message
Jason Robinson (jaywink) wrote :

Looks like the boot command only solves part of the problem. Touchpad is totally missing from "Mouse & Touchpad" settings in Unity and also it cannot be switched off with FN+F4. Seems also that it is not triggered off when typing so it is super sensitive to accidental triggering and thus typing is more difficult.

Revision history for this message
penalvch (penalvch) wrote :

Jason Robinson, could you please confirm this issue exists with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ . If the issue remains, please just make a comment to this.

If reproducible, could you also please test the latest upstream kernel available (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-3.13.1

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding.

tags: added: latest-bios-1.21 needs-upstream-testing regression-potential
Changed in linux (Ubuntu):
status: New → Incomplete
summary: - Touchpad doesn't work on Fujitsu U574 laptop
+ [Fujitsu LIFEBOOK U574] Touchpad doesn't work
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