Realtek ALC877-VD sound card is not supported

Bug #1273508 reported by Richard Riley Gress
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Invalid
Medium
Unassigned

Bug Description

Any kernel (including mainline builds) fails to produce working sound. For example, in Kubuntu, there is only a buzzing noise from headphones or speakers plugged in to the front or back and the sound card is not recognized in Phonon. A log is worth a thousand words...

ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: linux-image-3.11.0-15-generic 3.11.0-15.23
ProcVersionSignature: Ubuntu 3.11.0-15.23-generic 3.11.10
Uname: Linux 3.11.0-15-generic x86_64
NonfreeKernelModules: fglrx
ApportVersion: 2.12.5-0ubuntu2.2
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/by-path', '/dev/snd/controlC2', '/dev/snd/hwC2D0', '/dev/snd/pcmC2D3p', '/dev/snd/controlC1', '/dev/snd/hwC1D0', '/dev/snd/pcmC1D0c', '/dev/snd/pcmC1D0p', '/dev/snd/pcmC1D2c', '/dev/snd/controlC0', '/dev/snd/hwC0D0', '/dev/snd/pcmC0D3p', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
Date: Mon Jan 27 20:23:12 2014
HibernationDevice: RESUME=UUID=05d521ea-3fd9-4ef8-bcae-6c6114e6c26f
InstallationDate: Installed on 2013-09-03 (146 days ago)
InstallationMedia: Kubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
MachineType: MSI MS-7786
MarkForUpload: True
ProcFB: 0 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-15-generic root=UUID=009f4aa2-4905-433f-8301-793c7955ec9f ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.11.0-15-generic N/A
 linux-backports-modules-3.11.0-15-generic N/A
 linux-firmware 1.116
RfKill:

SourcePackage: linux
StagingDrivers: r8712u
UpgradeStatus: Upgraded to saucy on 2013-10-17 (102 days ago)
dmi.bios.date: 02/13/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: V1.0
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: A55M-P25 (MS-7786)
dmi.board.vendor: MSI
dmi.board.version: 1.0
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: MSI
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV1.0:bd02/13/2012:svnMSI:pnMS-7786:pvr1.0:rvnMSI:rnA55M-P25(MS-7786):rvr1.0:cvnMSI:ct3:cvr1.0:
dmi.product.name: MS-7786
dmi.product.version: 1.0
dmi.sys.vendor: MSI

Revision history for this message
Richard Riley Gress (searchfgold67899) wrote :
Revision history for this message
Richard Riley Gress (searchfgold67899) wrote :
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Raymond (superquad-vortex2) wrote :

it is strange that no jack plugged into Line out nor headphone

 control.33 {
  iface CARD
  name 'Line Out Jack'
  value false
  comment {
   access read
   type BOOLEAN
   count 1
  }
 }
 control.34 {
  iface CARD
  name 'Front Headphone Jack'
  value false
  comment {
   access read
   type BOOLEAN
   count 1
  }
 }

Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Raymond (superquad-vortex2) wrote :

Default sink name: auto_null
Default source name: auto_null.monitor

do you mean pulseaudio switch to auto-null when none of the ports are available ?

you have to post pulseaudio verbose log

Revision history for this message
Raymond (superquad-vortex2) wrote :

seem you are not belong to audio group

AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/by-path', '/dev/snd/controlC2', '/dev/snd/hwC2D0', '/dev/snd/pcmC2D3p', '/dev/snd/controlC1', '/dev/snd/hwC1D0', '/dev/snd/pcmC1D0c', '/dev/snd/pcmC1D0p', '/dev/snd/pcmC1D2c', '/dev/snd/controlC0', '/dev/snd/hwC0D0', '/dev/snd/pcmC0D3p', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:

penalvch (penalvch)
tags: added: bios-outdated-v2.0 needs-upstream-testing regression-potential
Revision history for this message
Richard Riley Gress (searchfgold67899) wrote :

Right, forgot the pulseaudio verbose log:

$ pulseaudio -vvvv
I: [pulseaudio] main.c: setrlimit(RLIMIT_NICE, (31, 31)) failed: Operation not permitted
I: [pulseaudio] main.c: setrlimit(RLIMIT_RTPRIO, (9, 9)) failed: Operation not permitted
D: [pulseaudio] core-rtclock.c: Timer slack is set to 50 us.
D: [pulseaudio] core-util.c: RealtimeKit worked.
I: [pulseaudio] core-util.c: Successfully gained nice level -11.
I: [pulseaudio] main.c: This is PulseAudio 4.0
D: [pulseaudio] main.c: Compilation host: x86_64-pc-linux-gnu
D: [pulseaudio] main.c: Compilation CFLAGS: -g -O2 -fstack-protector --param=ssp-buffer-size=4 -Wformat -Werror=format-security -Wall -W -Wextra -pipe -Wno-long-long -Wno-overlength-strings -Wunsafe-loop-optimizations -Wundef -Wformat=2 -Wlogical-op -Wsign-compare -Wformat-security -Wmissing-include-dirs -Wformat-nonliteral -Wpointer-arith -Winit-self -Wdeclaration-after-statement -Wfloat-equal -Wmissing-prototypes -Wredundant-decls -Wmissing-declarations -Wmissing-noreturn -Wshadow -Wendif-labels -Wcast-align -Wstrict-aliasing -Wwrite-strings -Wno-unused-parameter -ffast-math -Wp,-D_FORTIFY_SOURCE=2 -fno-common -fdiagnostics-show-option
D: [pulseaudio] main.c: Running on host: Linux x86_64 3.11.0-15-generic #23-Ubuntu SMP Mon Dec 9 18:17:04 UTC 2013
D: [pulseaudio] main.c: Found 2 CPUs.
I: [pulseaudio] main.c: Page size is 4096 bytes
D: [pulseaudio] main.c: Compiled with Valgrind support: no
D: [pulseaudio] main.c: Running in valgrind mode: no
D: [pulseaudio] main.c: Running in VM: no
D: [pulseaudio] main.c: Optimized build: yes
D: [pulseaudio] main.c: FASTPATH defined, only fast path asserts disabled.
I: [pulseaudio] main.c: Machine ID is fb1f7a50fa35f51686a94d09522640ea.
I: [pulseaudio] main.c: Session ID is c1.
I: [pulseaudio] main.c: Using runtime directory /run/user/1000/pulse.
I: [pulseaudio] main.c: Using state directory /home/richie/.config/pulse.
I: [pulseaudio] main.c: Using modules directory /usr/lib/pulse-4.0/modules.
I: [pulseaudio] main.c: Running in system mode: no
E: [pulseaudio] pid.c: Daemon already running.
E: [pulseaudio] main.c: pa_pid_file_create() failed.

Revision history for this message
Richard Riley Gress (searchfgold67899) wrote :

I think I have the latest BIOS that the A4-3400 can handle which is 1.10: http://www.msi.com/product/mb/A55M-P33.html#/?div=CPUSupport

Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.13 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.13-trusty/

Changed in linux (Ubuntu):
importance: Undecided → Medium
tags: added: kernel-bug-exists-upstream
tags: removed: needs-upstream-testing
Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
Richard Riley Gress (searchfgold67899) wrote :

The BIOS is version 2.0 now and the issue is still present.

tags: removed: bios-outdated-v2.0
tags: added: kernel-bug-exists-upstream-3.14-rc1
tags: added: kernel-bug-exists-upstream-3.14-rc2
removed: kernel-bug-exists-upstream-3.14-rc1
tags: added: kernel-bug-exists-upstream-3.14-rc4
removed: kernel-bug-exists-upstream-3.14-rc2
tags: added: kernel-bug-exists-upstream-3.14-rc6
removed: kernel-bug-exists-upstream-3.14-rc4
tags: added: kernel-bug-exists-upstream-3.14-rc8
removed: kernel-bug-exists-upstream-3.14-rc6
Changed in linux (Ubuntu):
status: Confirmed → Invalid
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