| 2014-01-26 17:18:20 |
peterthevicar |
bug |
|
|
added bug |
| 2014-01-26 17:23:11 |
peterthevicar |
attachment added |
|
Log (with debug) from suspend and failed resume https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1272945/+attachment/3957777/+files/pm-suspend.log |
|
| 2014-01-26 17:30:12 |
Brad Figg |
linux (Ubuntu): status |
New |
Confirmed |
|
| 2014-01-27 15:20:20 |
Joseph Salisbury |
linux (Ubuntu): importance |
Undecided |
Medium |
|
| 2014-01-27 15:20:47 |
Joseph Salisbury |
linux (Ubuntu): status |
Confirmed |
Incomplete |
|
| 2014-01-27 21:37:17 |
peterthevicar |
linux (Ubuntu): status |
Incomplete |
Confirmed |
|
| 2014-01-27 21:41:06 |
peterthevicar |
tags |
apport-bug i386 saucy |
apport-bug i386 kernel-bug-exists-upstream saucy |
|
| 2014-01-28 17:21:24 |
penalvch |
tags |
apport-bug i386 kernel-bug-exists-upstream saucy |
apport-bug i386 kernel-bug-exists-upstream-3.13 needs-bisect saucy |
|
| 2014-01-28 17:23:04 |
penalvch |
tags |
apport-bug i386 kernel-bug-exists-upstream-3.13 needs-bisect saucy |
apport-bug bios-outdated-1.70 i386 kernel-bug-exists-upstream-3.13 needs-bisect saucy |
|
| 2014-01-28 17:23:35 |
penalvch |
summary |
Black screen and freeze after resume with i915 on Portege r200 |
8086:2592 [Toshiba Portégé R200-110] Black screen/freeze after resume with i915 |
|
| 2014-01-28 17:24:42 |
penalvch |
description |
When I suspend (using either the session menu or by closing the lid) and resume, my Toshiba Portege R200 fails to wake. The flashing orange light changes to blue but the screen remains black and the keyboard is unresponsive (Caps Lock doesn't work, Ctrl-Alt-F keys don't work etc). The only way to get out is to long-press the power button.
I THINK it's the i915 kms module and suspend and resume certainly works fine with the vesa driver.
This is a regression as it used to work in 12.04 and 12.10. I did a chop using the mainline kernels and found that kernel 3.9.9 (dated 3.Jul.13) works fine but 3.10-rc1 (13.May.13) doesn't.
Happy to help debug, but I'm not sure how to track changes between major releases. In the mean time I'm running with 3.9.9
I'll attach the pm-suspend.log with debug on, but it shows nothing at all after resume.
TIA, Peter
ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: linux-image (not installed)
ProcVersionSignature: Ubuntu 3.11.0-15.23-generic 3.11.10
Uname: Linux 3.11.0-15-generic i686
ApportVersion: 2.12.5-0ubuntu2.2
Architecture: i386
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: peter 1454 F.... pulseaudio
CurrentDmesg: [ 136.627313] init: plymouth-stop pre-start process (2057) terminated with status 1
Date: Sun Jan 26 16:56:01 2014
HibernationDevice: RESUME=UUID=d4ddcbdb-5cdd-4c53-a3b4-2b7ef2bcb2c9
InstallationDate: Installed on 2013-10-14 (103 days ago)
InstallationMedia: Xubuntu 13.10 "Saucy Salamander" - Beta i386 (20130925.1)
MachineType: TOSHIBA PORTEGE R200
MarkForUpload: True
PccardctlIdent:
Socket 0:
no product info available
PccardctlStatus:
Socket 0:
no card
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-15-generic root=UUID=78b72944-a92e-433a-837d-e66c5d9fefde ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.11.0-15-generic N/A
linux-backports-modules-3.11.0-15-generic N/A
linux-firmware 1.116
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/25/2005
dmi.bios.vendor: TOSHIBA
dmi.bios.version: Version 1.60
dmi.board.name: Portable PC
dmi.board.vendor: TOSHIBA
dmi.board.version: Version A0
dmi.chassis.asset.tag: 0000000000
dmi.chassis.type: 10
dmi.chassis.vendor: TOSHIBA
dmi.chassis.version: Version 1.0
dmi.modalias: dmi:bvnTOSHIBA:bvrVersion1.60:bd10/25/2005:svnTOSHIBA:pnPORTEGER200:pvrPPR20E-01S02REN:rvnTOSHIBA:rnPortablePC:rvrVersionA0:cvnTOSHIBA:ct10:cvrVersion1.0:
dmi.product.name: PORTEGE R200
dmi.product.version: PPR20E-01S02REN
dmi.sys.vendor: TOSHIBA |
When I suspend (using either the session menu or by closing the lid) and resume, my Toshiba Portege R200 fails to wake. The flashing orange light changes to blue but the screen remains black and the keyboard is unresponsive (Caps Lock doesn't work, Ctrl-Alt-F keys don't work etc). The only way to get out is to long-press the power button. This may be due to the i915 kms module. This is a regression as it used to work in 12.04 and 12.10. I did a chop using the mainline kernels and found that kernel 3.9.9 (dated 3.Jul.13) works fine but 3.10-rc1 (13.May.13) doesn't. In the mean time I'm running with 3.9.9.
WORKAROUND: Use the VESA driver.
ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: linux-image (not installed)
ProcVersionSignature: Ubuntu 3.11.0-15.23-generic 3.11.10
Uname: Linux 3.11.0-15-generic i686
ApportVersion: 2.12.5-0ubuntu2.2
Architecture: i386
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: peter 1454 F.... pulseaudio
CurrentDmesg: [ 136.627313] init: plymouth-stop pre-start process (2057) terminated with status 1
Date: Sun Jan 26 16:56:01 2014
HibernationDevice: RESUME=UUID=d4ddcbdb-5cdd-4c53-a3b4-2b7ef2bcb2c9
InstallationDate: Installed on 2013-10-14 (103 days ago)
InstallationMedia: Xubuntu 13.10 "Saucy Salamander" - Beta i386 (20130925.1)
MachineType: TOSHIBA PORTEGE R200
MarkForUpload: True
PccardctlIdent:
Socket 0:
no product info available
PccardctlStatus:
Socket 0:
no card
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-15-generic root=UUID=78b72944-a92e-433a-837d-e66c5d9fefde ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.11.0-15-generic N/A
linux-backports-modules-3.11.0-15-generic N/A
linux-firmware 1.116
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/25/2005
dmi.bios.vendor: TOSHIBA
dmi.bios.version: Version 1.60
dmi.board.name: Portable PC
dmi.board.vendor: TOSHIBA
dmi.board.version: Version A0
dmi.chassis.asset.tag: 0000000000
dmi.chassis.type: 10
dmi.chassis.vendor: TOSHIBA
dmi.chassis.version: Version 1.0
dmi.modalias: dmi:bvnTOSHIBA:bvrVersion1.60:bd10/25/2005:svnTOSHIBA:pnPORTEGER200:pvrPPR20E-01S02REN:rvnTOSHIBA:rnPortablePC:rvrVersionA0:cvnTOSHIBA:ct10:cvrVersion1.0:
dmi.product.name: PORTEGE R200
dmi.product.version: PPR20E-01S02REN
dmi.sys.vendor: TOSHIBA |
|
| 2014-01-28 17:25:31 |
penalvch |
linux (Ubuntu): status |
Confirmed |
Incomplete |
|
| 2014-03-30 04:17:37 |
Launchpad Janitor |
linux (Ubuntu): status |
Incomplete |
Expired |
|
| 2014-03-31 19:57:40 |
peterthevicar |
linux (Ubuntu): status |
Expired |
Incomplete |
|
| 2014-04-01 01:46:16 |
penalvch |
tags |
apport-bug bios-outdated-1.70 i386 kernel-bug-exists-upstream-3.13 needs-bisect saucy |
apport-bug bios-outdated-1.70 bisect-done i386 kernel-bug-exists-upstream-3.13 saucy |
|
| 2014-04-03 07:07:43 |
peterthevicar |
attachment added |
|
Toshiba-R200.jpg https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1272945/+attachment/4062225/+files/Toshiba-R200.jpg |
|
| 2014-04-03 10:59:26 |
penalvch |
description |
When I suspend (using either the session menu or by closing the lid) and resume, my Toshiba Portege R200 fails to wake. The flashing orange light changes to blue but the screen remains black and the keyboard is unresponsive (Caps Lock doesn't work, Ctrl-Alt-F keys don't work etc). The only way to get out is to long-press the power button. This may be due to the i915 kms module. This is a regression as it used to work in 12.04 and 12.10. I did a chop using the mainline kernels and found that kernel 3.9.9 (dated 3.Jul.13) works fine but 3.10-rc1 (13.May.13) doesn't. In the mean time I'm running with 3.9.9.
WORKAROUND: Use the VESA driver.
ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: linux-image (not installed)
ProcVersionSignature: Ubuntu 3.11.0-15.23-generic 3.11.10
Uname: Linux 3.11.0-15-generic i686
ApportVersion: 2.12.5-0ubuntu2.2
Architecture: i386
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: peter 1454 F.... pulseaudio
CurrentDmesg: [ 136.627313] init: plymouth-stop pre-start process (2057) terminated with status 1
Date: Sun Jan 26 16:56:01 2014
HibernationDevice: RESUME=UUID=d4ddcbdb-5cdd-4c53-a3b4-2b7ef2bcb2c9
InstallationDate: Installed on 2013-10-14 (103 days ago)
InstallationMedia: Xubuntu 13.10 "Saucy Salamander" - Beta i386 (20130925.1)
MachineType: TOSHIBA PORTEGE R200
MarkForUpload: True
PccardctlIdent:
Socket 0:
no product info available
PccardctlStatus:
Socket 0:
no card
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-15-generic root=UUID=78b72944-a92e-433a-837d-e66c5d9fefde ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.11.0-15-generic N/A
linux-backports-modules-3.11.0-15-generic N/A
linux-firmware 1.116
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/25/2005
dmi.bios.vendor: TOSHIBA
dmi.bios.version: Version 1.60
dmi.board.name: Portable PC
dmi.board.vendor: TOSHIBA
dmi.board.version: Version A0
dmi.chassis.asset.tag: 0000000000
dmi.chassis.type: 10
dmi.chassis.vendor: TOSHIBA
dmi.chassis.version: Version 1.0
dmi.modalias: dmi:bvnTOSHIBA:bvrVersion1.60:bd10/25/2005:svnTOSHIBA:pnPORTEGER200:pvrPPR20E-01S02REN:rvnTOSHIBA:rnPortablePC:rvrVersionA0:cvnTOSHIBA:ct10:cvrVersion1.0:
dmi.product.name: PORTEGE R200
dmi.product.version: PPR20E-01S02REN
dmi.sys.vendor: TOSHIBA |
When I suspend (using either the session menu or by closing the lid) and resume, my Toshiba Portege R200 fails to wake. The flashing orange light changes to blue but the screen remains black and the keyboard is unresponsive (Caps Lock doesn't work, Ctrl-Alt-F keys don't work etc). The only way to get out is to long-press the power button. This may be due to the i915 kms module. This is a regression as it used to work in 12.04 and 12.10. I did a chop using the mainline kernels and found that kernel 3.9.9 (dated 3.Jul.13) works fine but 3.10-rc1 (13.May.13) doesn't. In the mean time I'm running with 3.9.9.
WORKAROUND: Use the VESA driver.
As per my computer's sticker https://launchpadlibrarian.net/171657213/Toshiba-R200.jpg it notes I have a Toshiba Portege R200-126 PPR21E-00K00QEN, not the following as queried from my system:
dmi.product.version: PPR20E-01S02REN
ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: linux-image (not installed)
ProcVersionSignature: Ubuntu 3.11.0-15.23-generic 3.11.10
Uname: Linux 3.11.0-15-generic i686
ApportVersion: 2.12.5-0ubuntu2.2
Architecture: i386
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: peter 1454 F.... pulseaudio
CurrentDmesg: [ 136.627313] init: plymouth-stop pre-start process (2057) terminated with status 1
Date: Sun Jan 26 16:56:01 2014
HibernationDevice: RESUME=UUID=d4ddcbdb-5cdd-4c53-a3b4-2b7ef2bcb2c9
InstallationDate: Installed on 2013-10-14 (103 days ago)
InstallationMedia: Xubuntu 13.10 "Saucy Salamander" - Beta i386 (20130925.1)
MachineType: TOSHIBA PORTEGE R200
MarkForUpload: True
PccardctlIdent:
Socket 0:
no product info available
PccardctlStatus:
Socket 0:
no card
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-15-generic root=UUID=78b72944-a92e-433a-837d-e66c5d9fefde ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.11.0-15-generic N/A
linux-backports-modules-3.11.0-15-generic N/A
linux-firmware 1.116
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/25/2005
dmi.bios.vendor: TOSHIBA
dmi.bios.version: Version 1.60
dmi.board.name: Portable PC
dmi.board.vendor: TOSHIBA
dmi.board.version: Version A0
dmi.chassis.asset.tag: 0000000000
dmi.chassis.type: 10
dmi.chassis.vendor: TOSHIBA
dmi.chassis.version: Version 1.0
dmi.modalias: dmi:bvnTOSHIBA:bvrVersion1.60:bd10/25/2005:svnTOSHIBA:pnPORTEGER200:pvrPPR20E-01S02REN:rvnTOSHIBA:rnPortablePC:rvrVersionA0:cvnTOSHIBA:ct10:cvrVersion1.0:
dmi.product.name: PORTEGE R200
dmi.product.version: PPR20E-01S02REN
dmi.sys.vendor: TOSHIBA |
|
| 2014-04-03 10:59:45 |
penalvch |
summary |
8086:2592 [Toshiba Portégé R200-110] Black screen/freeze after resume with i915 |
8086:2592 [Toshiba Portégé R200-126] Black screen/freeze after resume with i915 |
|
| 2014-04-03 11:00:37 |
penalvch |
tags |
apport-bug bios-outdated-1.70 bisect-done i386 kernel-bug-exists-upstream-3.13 saucy |
apport-bug bisect-done i386 kernel-bug-exists-upstream-3.13 latest-bios-1.20 saucy |
|
| 2014-04-04 01:56:46 |
penalvch |
tags |
apport-bug bisect-done i386 kernel-bug-exists-upstream-3.13 latest-bios-1.20 saucy |
apport-bug bisect-done i386 kernel-bug-exists-upstream-3.14 latest-bios-1.20 saucy |
|
| 2014-04-04 02:02:45 |
penalvch |
linux (Ubuntu): status |
Incomplete |
Triaged |
|
