Ubuntu
linux package

Kernel GPF

Bug #1269917 reported by Francis Ginther on 2014-01-16

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	linux (Ubuntu)	Won't Fix	High	Unassigned

Bug Description

The system was installed with saucy within the last week before this crash. It had been running raring for the prior 3 months or so with no prior kernel crashes.

ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: linux-image-3.11.0-15-generic 3.11.0-15.23
ProcVersionSignature: Ubuntu 3.11.0-15.23-generic 3.11.10
Uname: Linux 3.11.0-15-generic x86_64
AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.11.0-15-generic.
AplayDevices: Error: [Errno 2] No such file or directory: 'aplay'
ApportVersion: 2.12.5-0ubuntu2.2
Architecture: amd64
ArecordDevices: Error: [Errno 2] No such file or directory: 'arecord'
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/by-path', '/dev/snd/controlC0', '/dev/snd/hwC0D0', '/dev/snd/pcmC0D0c', '/dev/snd/pcmC0D0p', '/dev/snd/pcmC0D1p', '/dev/snd/pcmC0D2c', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
CRDA: Error: [Errno 2] No such file or directory: 'iw'
Card0.Amixer.info: Error: [Errno 2] No such file or directory: 'amixer'
Card0.Amixer.values: Error: [Errno 2] No such file or directory: 'amixer'
CurrentDmesg: Error: command ['sh', '-c', 'dmesg | comm -13 --nocheck-order /var/log/dmesg -'] failed with exit code 1: comm: /var/log/dmesg: Permission denied
Date: Thu Jan 16 19:42:57 2014
IwConfig: Error: [Errno 2] No such file or directory: 'iwconfig'
MachineType: Intel Corporation W2600CR
MarkForUpload: True
ProcFB: 0 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-15-generic root=UUID=441f20e7-a2de-4bf1-876f-88a6ae0bc41f ro quiet
RfKill: Error: [Errno 2] No such file or directory: 'rfkill'
SourcePackage: linux
UpgradeStatus: Upgraded to saucy on 2014-01-09 (7 days ago)
WifiSyslog:

dmi.bios.date: 11/01/2012
dmi.bios.vendor: Intel Corp.
dmi.bios.version: SE5C600.86B.01.06.0002.110120121539
dmi.board.asset.tag: ....................
dmi.board.name: W2600CR
dmi.board.vendor: Intel Corporation
dmi.board.version: G59236-301
dmi.chassis.asset.tag: ....................
dmi.chassis.type: 17
dmi.chassis.vendor: ..............................
dmi.chassis.version: ..................
dmi.modalias: dmi:bvnIntelCorp.:bvrSE5C600.86B.01.06.0002.110120121539:bd11/01/2012:svnIntelCorporation:pnW2600CR:pvr....................:rvnIntelCorporation:rnW2600CR:rvrG59236-301:cvn..............................:ct17:cvr..................:
dmi.product.name: W2600CR
dmi.product.version: ....................
dmi.sys.vendor: Intel Corporation
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.11.0-15-generic.
AplayDevices: Error: [Errno 2] No such file or directory
ApportVersion: 2.12.5-0ubuntu2.2
Architecture: amd64
ArecordDevices: Error: [Errno 2] No such file or directory
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/by-path', '/dev/snd/controlC0', '/dev/snd/hwC0D0', '/dev/snd/pcmC0D0c', '/dev/snd/pcmC0D0p', '/dev/snd/pcmC0D1p', '/dev/snd/pcmC0D2c', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info: Error: [Errno 2] No such file or directory
Card0.Amixer.values: Error: [Errno 2] No such file or directory
DistroRelease: Ubuntu 13.10
HibernationDevice: RESUME=UUID=1400f1e7-aa38-45c7-89f9-656fddf7c3bd
IwConfig: Error: [Errno 2] No such file or directory
MachineType: Intel Corporation W2600CR
MarkForUpload: True
Package: linux (not installed)
ProcEnviron:
LANGUAGE=en_US:
TERM=xterm
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-15-generic root=UUID=441f20e7-a2de-4bf1-876f-88a6ae0bc41f ro quiet
ProcVersionSignature: Ubuntu 3.11.0-15.23-generic 3.11.10
RelatedPackageVersions:
linux-restricted-modules-3.11.0-15-generic N/A
linux-backports-modules-3.11.0-15-generic N/A
linux-firmware 1.116
RfKill: Error: [Errno 2] No such file or directory
Tags: saucy
Uname: Linux 3.11.0-15-generic x86_64
UpgradeStatus: Upgraded to saucy on 2014-01-09 (7 days ago)
UserGroups:

See original description

Tags:

Revision history for this message

Francis Ginther (fginther) wrote on 2014-01-16:

AlsaDevices.txt Edit (483 bytes, text/plain; charset="utf-8")
Card0.Codecs.codec.0.txt Edit (15.1 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (3.0 KiB, text/plain; charset="utf-8")
HookError_source_linux.txt Edit (453 bytes, text/plain; charset="utf-8")
Lspci.txt Edit (65.4 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (615 bytes, text/plain; charset="utf-8")
PciMultimedia.txt Edit (593 bytes, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (29.2 KiB, text/plain; charset="utf-8")
ProcEnviron.txt Edit (104 bytes, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (43.5 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (4.0 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (283.8 KiB, text/plain; charset="utf-8")
UdevLog.txt Edit (699.3 KiB, text/plain; charset="utf-8")

Revision history for this message

Brad Figg (brad-figg) wrote on 2014-01-16:

Can you attach /var/log/dmesg and/or /var/log/syslog?

Revision history for this message

Brad Figg (brad-figg) wrote on 2014-01-16: Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1269917

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status:	New → Incomplete

Joseph Salisbury (jsalisbury) on 2014-01-16

Changed in linux (Ubuntu):
importance:	Undecided → High
tags:	added: kernel-key kernel-stable-key

Revision history for this message

Francis Ginther (fginther) wrote on 2014-01-16: AlsaDevices.txt

AlsaDevices.txt Edit (483 bytes, text/plain)

apport information

tags:	added: apport-collected
description:	updated

Revision history for this message

Francis Ginther (fginther) wrote on 2014-01-16: BootDmesg.txt

BootDmesg.txt Edit (111.1 KiB, text/plain)

apport information

Revision history for this message

Francis Ginther (fginther) wrote on 2014-01-16: Card0.Codecs.codec.0.txt

Card0.Codecs.codec.0.txt Edit (15.1 KiB, text/plain)

apport information

Revision history for this message

Francis Ginther (fginther) wrote on 2014-01-16: CurrentDmesg.txt

CurrentDmesg.txt Edit (38.1 KiB, text/plain)

apport information

Revision history for this message

Francis Ginther (fginther) wrote on 2014-01-16: Lspci.txt

Lspci.txt Edit (171.0 KiB, text/plain)

apport information

Revision history for this message

Francis Ginther (fginther) wrote on 2014-01-16: Lsusb.txt

Lsusb.txt Edit (615 bytes, text/plain)

apport information

Revision history for this message

Francis Ginther (fginther) wrote on 2014-01-16: PciMultimedia.txt

#10

PciMultimedia.txt Edit (2.3 KiB, text/plain)

apport information

Revision history for this message

Francis Ginther (fginther) wrote on 2014-01-16: ProcCpuinfo.txt

#11

ProcCpuinfo.txt Edit (29.2 KiB, text/plain)

apport information

Revision history for this message

Francis Ginther (fginther) wrote on 2014-01-16: ProcInterrupts.txt

#12

ProcInterrupts.txt Edit (43.5 KiB, text/plain)

apport information

Revision history for this message

Francis Ginther (fginther) wrote on 2014-01-16: ProcModules.txt

#13

ProcModules.txt Edit (4.0 KiB, text/plain)

apport information

Revision history for this message

Francis Ginther (fginther) wrote on 2014-01-16: UdevDb.txt

#14

UdevDb.txt Edit (283.8 KiB, text/plain)

apport information

Revision history for this message

Francis Ginther (fginther) wrote on 2014-01-16: UdevLog.txt

#15

UdevLog.txt Edit (699.3 KiB, text/plain)

apport information

Revision history for this message

Francis Ginther (fginther) wrote on 2014-01-16: WifiSyslog.txt

#16

WifiSyslog.txt Edit (3.1 KiB, text/plain)

apport information

Revision history for this message

Francis Ginther (fginther) wrote on 2014-01-16:

#17

syslog Edit (207.1 KiB, text/plain)

Attaching syslog from time of crash.

Evan (ev) on 2014-01-17

Changed in linux (Ubuntu):
status:	Incomplete → Confirmed

penalvch (penalvch) on 2014-01-21

tags:

added: bios-outdated-02.01.0002 needs-upstream-testing regression-release

Revision history for this message

Brad Figg (brad-figg) wrote on 2014-01-21:

#18

fginther,

Can you test the Saucy kernel (3.11.0-17.30) in https://launchpad.net/~canonical-kernel-team/+archive/ppa/ ?

I just want to clarify here that while it is fine to test from this PPA for this specific case, we do not encourage routine testing from this PPA as standard practice.

Thanks,
Brad

Joseph Salisbury (jsalisbury) on 2014-02-04

tags:

removed: kernel-key

Brad Figg (brad-figg) on 2014-08-26

Changed in linux (Ubuntu):
status:	Confirmed → Won't Fix

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