Activity log for bug #1266984

Date Who What changed Old value New value Message
2014-01-08 06:00:40 Michael Murphy bug added bug
2014-01-08 06:30:14 Brad Figg linux (Ubuntu): status New Confirmed
2014-01-08 12:05:25 madbiologist bug added subscriber madbiologist
2014-01-08 18:37:15 Joseph Salisbury linux (Ubuntu): importance Undecided High
2014-01-08 18:38:19 Joseph Salisbury linux (Ubuntu): status Confirmed Triaged
2014-01-09 01:45:17 Michael Murphy summary Kernel 3.13-rc7 [AMD Radeon HD 6800] System Crashes and Reboots Kernel 3.13 [AMD DPM] Radeon HD 6800 Crashes and/or Hangs
2014-01-13 13:40:37 penalvch tags amd64 apport-bug third-party-packages trusty amd64 apport-bug latest-bios-3503 needs-bisect needs-upstream-testing regression-release third-party-packages trusty
2014-01-13 13:41:24 penalvch description Using the latest 3.13-rc7 on two of my AMD machines, both of which have Radeon HD 6850 graphics cards in them, the system crashes when playing videos. I think it may be easier to cause the crash when playing a video that is 720p+. It also is not limited to crashing when playing videos, but can also crash simply from browsing the web or doing anything that causes a demand on the GPU. It may or may not be related to DPM implemented in the latest kernels. Using kernel 3.12 from Trusty repos with DPM enabled, it works fine. I have a machine with a Radeon HD 7950 but I have not tested it yet. Similarly, I have used an AMD Richland APU which crashes with kernel 3.13 immediately on the login screen. Put simply, there needs to be a lot of testing of AMD chips before releasing kernel 3.13 for Trusty stable. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.12.0-7-generic 3.12.0-7.15 ProcVersionSignature: Ubuntu 3.12.0-7.15-generic 3.12.4 Uname: Linux 3.12.0-7-generic x86_64 ApportVersion: 2.12.7-0ubuntu6 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: ching 2397 F.... pulseaudio /dev/snd/controlC0: ching 2397 F.... pulseaudio CRDA: country AU: (2402 - 2482 @ 40), (N/A, 20) (5170 - 5250 @ 40), (3, 23) (5250 - 5330 @ 40), (3, 23), DFS (5735 - 5835 @ 40), (3, 30) CurrentDesktop: Unity Date: Tue Jan 7 23:50:13 2014 HibernationDevice: RESUME=UUID=39d467a4-e793-46df-9a88-10813a999704 MachineType: System manufacturer System Product Name ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.12.0-7-generic root=UUID=1533ba1d-4ff6-4974-839f-5074ef65a6f1 ro splash quiet radeon.audio=1 radeon.dpm=1 vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.12.0-7-generic N/A linux-backports-modules-3.12.0-7-generic N/A linux-firmware 1.119 RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/13/2011 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 3503 dmi.board.asset.tag: To Be Filled By O.E.M. dmi.board.name: M4A78T-E dmi.board.vendor: ASUSTeK Computer INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr3503:bd04/13/2011:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnM4A78T-E:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer Using the latest 3.13-rc7 on two of my AMD machines, both of which have Radeon HD 6850 graphics cards in them, the system crashes when playing videos. I think it may be easier to cause the crash when playing a video that is 720p+. It also is not limited to crashing when playing videos, but can also crash simply from browsing the web or doing anything that causes a demand on the GPU. It may or may not be related to DPM implemented in the latest kernels. Using kernel 3.12 from Trusty repos with DPM enabled, it works fine. I have a machine with a Radeon HD 7950 but I have not tested it yet. Similarly, I have used an AMD Richland APU which crashes with kernel 3.13 immediately on the login screen. Put simply, there needs to be a lot of testing of AMD chips before releasing kernel 3.13 for Trusty stable. WORKAROUND: I found that if I disable DPM by editing /etc/default/grub and adding radeon.dpm=0 to CMDLINE_LINUX that the crashing stops. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.12.0-7-generic 3.12.0-7.15 ProcVersionSignature: Ubuntu 3.12.0-7.15-generic 3.12.4 Uname: Linux 3.12.0-7-generic x86_64 ApportVersion: 2.12.7-0ubuntu6 Architecture: amd64 AudioDevicesInUse:  USER PID ACCESS COMMAND  /dev/snd/controlC1: ching 2397 F.... pulseaudio  /dev/snd/controlC0: ching 2397 F.... pulseaudio CRDA:  country AU:   (2402 - 2482 @ 40), (N/A, 20)   (5170 - 5250 @ 40), (3, 23)   (5250 - 5330 @ 40), (3, 23), DFS   (5735 - 5835 @ 40), (3, 30) CurrentDesktop: Unity Date: Tue Jan 7 23:50:13 2014 HibernationDevice: RESUME=UUID=39d467a4-e793-46df-9a88-10813a999704 MachineType: System manufacturer System Product Name ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.12.0-7-generic root=UUID=1533ba1d-4ff6-4974-839f-5074ef65a6f1 ro splash quiet radeon.audio=1 radeon.dpm=1 vt.handoff=7 RelatedPackageVersions:  linux-restricted-modules-3.12.0-7-generic N/A  linux-backports-modules-3.12.0-7-generic N/A  linux-firmware 1.119 RfKill:  0: phy0: Wireless LAN   Soft blocked: no   Hard blocked: no SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/13/2011 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 3503 dmi.board.asset.tag: To Be Filled By O.E.M. dmi.board.name: M4A78T-E dmi.board.vendor: ASUSTeK Computer INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr3503:bd04/13/2011:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnM4A78T-E:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer
2014-02-03 16:33:33 Tim Gardner nominated for series Ubuntu Trusty
2014-02-03 16:33:33 Tim Gardner bug task added linux (Ubuntu Trusty)
2014-02-03 16:33:43 Tim Gardner linux (Ubuntu Trusty): status Triaged Fix Committed
2014-02-03 16:33:43 Tim Gardner linux (Ubuntu Trusty): assignee Tim Gardner (timg-tpi)
2014-02-05 02:37:43 Launchpad Janitor linux (Ubuntu Trusty): status Fix Committed Fix Released