10ec:8168 [Intel DP67BG] Disconnects in realtek RTL8111/8168/8411 NIC
| Affects | Status | Importance | Assigned to | Milestone | |
|---|---|---|---|---|---|
| | linux (Ubuntu) |
Medium
|
Unassigned | ||
Bug Description
I have the following card:
06:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 01)
Subsystem: Realtek Semiconductor Co., Ltd. RTL8111/8168 PCI Express Gigabit Ethernet controller
Flags: bus master, fast devsel, latency 0, IRQ 55
I/O ports at 2000 [size=256]
Memory at f3200000 (64-bit, non-prefetchable) [size=4K]
Expansion ROM at f3700000 [disabled] [size=128K]
Capabilities: [40] Power Management version 2
Capabilities: [48] Vital Product Data
Capabilities: [50] MSI: Enable+ Count=1/2 Maskable- 64bit+
Capabilities: [60] Express Endpoint, MSI 00
Capabilities: [84] Vendor Specific Information: Len=4c <?>
Capabilities: [100] Advanced Error Reporting
it's connected to another computer (under Windows).
when this computer powers up/wake up, link not estabilished (in ~ 30% cases).
I have this problem since ubuntu 10.04. Currently using 12.04 with kernel
3.8.0-35-generic #50~precise1-Ubuntu
Description: Ubuntu 12.04.3 LTS
Release: 12.04
that is strange that my card is 8168, but driver 8169 is used.
lsmod |grep r816
r8169 68904 0
possibly similar issue https:/
me NIC is slightly different and except that issue appears to be fixed.
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.8.0-35-generic.
ApportVersion: 2.0.1-0ubuntu17.6
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
/dev/snd/
/dev/snd/
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
Card hw:0 'PCH'/'HDA Intel PCH at 0xf3520000 irq 58'
Mixer name : 'Realtek ALC892'
Components : 'HDA:10ec0892,
Controls : 45
Simple ctrls : 18
Card1.Amixer.info:
Card hw:1 'NVidia'/'HDA NVidia at 0xf3000000 irq 16'
Mixer name : 'Nvidia GPU 0a HDMI/DP'
Components : 'HDA:10de000a,
Controls : 28
Simple ctrls : 4
Card2.Amixer.info:
Card hw:2 'Headset'/'Logitech Logitech USB Headset at usb-0000:
Mixer name : 'USB Mixer'
Components : 'USB046d:0a0c'
Controls : 7
Simple ctrls : 2
DistroRelease: Ubuntu 12.04
HibernationDevice: RESUME=
InstallationMedia: Ubuntu 12.04.3 LTS "Precise Pangolin" - Release amd64 (20130820.1)
MarkForUpload: True
NonfreeKernelMo
Package: linux (not installed)
ProcFB:
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
RelatedPackageV
linux-
linux-
linux-firmware 1.79.9
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
Tags: precise running-unity
Uname: Linux 3.8.0-35-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo vboxusers
dmi.bios.date: 07/17/2012
dmi.bios.vendor: Intel Corp.
dmi.bios.version: BGP6710J.
dmi.board.
dmi.board.name: DP67BG
dmi.board.vendor: Intel Corporation
dmi.board.version: AAG10491-303
dmi.chassis.type: 3
dmi.modalias: dmi:bvnIntelCor
| Changed in linux (Ubuntu): | |
| status: | New → Incomplete |
| tags: | added: raring |
| vsespb (vsespb) wrote : AcpiTables.txt | #2 |
apport information
| tags: | added: apport-collected precise running-unity |
| description: | updated |
| vsespb (vsespb) wrote : AlsaDevices.txt | #3 |
apport information
| vsespb (vsespb) wrote : AplayDevices.txt | #4 |
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| vsespb (vsespb) wrote : ArecordDevices.txt | #5 |
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| vsespb (vsespb) wrote : BootDmesg.txt | #6 |
apport information
| vsespb (vsespb) wrote : Card0.Amixer.values.txt | #7 |
apport information
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| vsespb (vsespb) wrote : Card1.Amixer.values.txt | #9 |
apport information
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| vsespb (vsespb) wrote : CurrentDmesg.txt | #15 |
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| vsespb (vsespb) wrote : IwConfig.txt | #16 |
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| vsespb (vsespb) wrote : Lspci.txt | #17 |
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| vsespb (vsespb) wrote : Lsusb.txt | #18 |
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| vsespb (vsespb) wrote : PciMultimedia.txt | #19 |
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| vsespb (vsespb) wrote : ProcCpuinfo.txt | #20 |
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| vsespb (vsespb) wrote : ProcEnviron.txt | #21 |
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| vsespb (vsespb) wrote : ProcInterrupts.txt | #22 |
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| vsespb (vsespb) wrote : ProcModules.txt | #23 |
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| vsespb (vsespb) wrote : PulseList.txt | #24 |
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| vsespb (vsespb) wrote : UdevDb.txt | #25 |
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| vsespb (vsespb) wrote : UdevLog.txt | #26 |
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| vsespb (vsespb) wrote : WifiSyslog.txt | #27 |
apport information
| Changed in linux (Ubuntu): | |
| status: | Incomplete → Confirmed |
Would it be possible for you to test the latest upstream kernel? Refer to https:/
If this bug is fixed in the mainline kernel, please add the following tag 'kernel-
If the mainline kernel does not fix this bug, please add the tag: 'kernel-
If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".
Thanks in advance.
[0] http://
| Changed in linux (Ubuntu): | |
| importance: | Undecided → Medium |
| status: | Confirmed → Incomplete |
| tags: | added: kernel-unable-to-test-upstream |
| Changed in linux (Ubuntu): | |
| status: | Incomplete → Confirmed |
| Joseph Salisbury (jsalisbury) wrote : | #29 |
Can you confirm this issue happens with the latest Trusty kernel, which is available from:
https:/
| tags: | added: kernel-da-key |
| vsespb (vsespb) wrote : | #30 |
Hello. No, I cannot switch kernels on this machine. Did you read my personal message?
vsespb, could you please confirm this issue exists with the latest development release of Ubuntu? ISO images are available from http://
apport-collect -p linux REPLACE-
| tags: |
added: latest-bios-2209 lucid needs-upstream-testing removed: kernel-unable-to-test-upstream |
| Changed in linux (Ubuntu): | |
| status: | Confirmed → Incomplete |
| summary: |
- Disconnects in realtek RTL8111/8168/8411 NIC + 10ec:8168 [Intel DP67BG] Disconnects in realtek RTL8111/8168/8411 NIC |
| vsespb (vsespb) wrote : | #32 |
Hello. No, I cannot switch kernels on this machine.
In the initial bug description I put a link to similar issue https:/
for a bit different NIC. Did you read it? Doesn't it look similar/duplicate?
| Changed in linux (Ubuntu): | |
| status: | Incomplete → Confirmed |
| vsespb (vsespb) wrote : | #33 |
Also, you put "Intel DP67BG" into ticket's title. Note that it's PICe NIC, not internal montherboard NIC.
| tags: | added: needs-trusty-test |
i am having all sorts of weird things happening with this nic as well in Xubuntu 13.10. Sometimes websites cant even be resolved like github.com. It's very strange, it's autoloading the r8169 driver but my chipset is
sudo lshw -C network
[sudo] password for ubu:
*-network
description: Ethernet interface
product: RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
vendor: Realtek Semiconductor Co., Ltd.
physical id: 0
bus info: pci@0000:03:00.0
logical name: eth2
version: 0c
serial: d4:3d:7e:e2:27:3b
size: 100Mbit/s
capacity: 1Gbit/s
width: 64 bits
clock: 33MHz
resources: irq:43 ioport:
03:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 0c)
Subsystem: Micro-Star International Co., Ltd. Device 7850
Flags: bus master, fast devsel, latency 0, IRQ 43
I/O ports at d000 [size=256]
Memory at f7c00000 (64-bit, non-prefetchable) [size=4K]
Memory at f0000000 (64-bit, prefetchable) [size=16K]
Capabilities: [40] Power Management version 3
Capabilities: [50] MSI: Enable+ Count=1/1 Maskable- 64bit+
Capabilities: [70] Express Endpoint, MSI 01
Capabilities: [b0] MSI-X: Enable- Count=4 Masked-
Capabilities: [d0] Vital Product Data
Capabilities: [100] Advanced Error Reporting
Capabilities: [140] Virtual Channel
Capabilities: [160] Device Serial Number 01-00-00-
Capabilities: [170] Latency Tolerance Reporting
Kernel driver in use: r8169
sudo ethtool eth2
Settings for eth2:
Supported ports: [ TP MII ]
Supported link modes: 10baseT/Half 10baseT/Full
Supported pause frame use: No
Supports auto-negotiation: Yes
Advertised link modes: 10baseT/Half 10baseT/Full
Advertised pause frame use: Symmetric Receive-only
Advertised auto-negotiation: Yes
Link partner advertised link modes: 10baseT/Half 10baseT/Full
Link partner advertised pause frame use: Symmetric Receive-only
Link partner advertised auto-negotiation: Yes
Speed: 100Mb/s
Duplex: Full
Port: MII
PHYAD: 0
Transceiver: internal
Auto-negotiation: on
Supports Wake-on: pumbg
Wake-on: g
Current message level: 0x00000033 (51)
drv probe ifdown ifup
Link detected: yes
cat /var/log/syslog | grep r8169
Feb 1 21:15:32 saucy-haswell kernel: [ 0.401021] r8169 Gigabit Ethernet driver 2.3LK-NAPI loaded
Feb 1 21:15:32 saucy-haswell kernel: [ 0.401026] r8169 0000:03:00.0: can't d...
UbuntuAddicted, thank you for your comment. So your hardware and problem may be tracked, could you please file a new report with Ubuntu by executing the following in a terminal while booted into a Ubuntu repository kernel (not a mainline one) via:
ubuntu-bug linux
For more on this, please read the official Ubuntu documentation:
Ubuntu Bug Control and Ubuntu Bug Squad: https:/
Ubuntu Kernel Team: https:/
Ubuntu Community: https:/
When opening up the new report, please feel free to subscribe me to it.
Thank you for your understanding.
Helpful bug reporting tips:
https:/
This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:
apport-collect 1266725
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the Ubuntu Kernel Team.