[ASUSTeK Computer Inc. N53SN] suspend/resume failure

[Filiprino]

Closed the lid of my laptop and when I wanted to wake it up, the screen remained black, hung. They keyboard didn't respond, num lock and caps lock LEDs were frozen.

This is not the first time I got this problem.

ProblemType: KernelOops
DistroRelease: Ubuntu 13.10
Package: linux-image-3.11.0-14-generic 3.11.0-14.21
ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7
Uname: Linux 3.11.0-14-generic x86_64
Annotation: This occured during a previous suspend and prevented it from resuming properly.
ApportVersion: 2.12.5-0ubuntu2.2
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: raul 3624 F.... pulseaudio
Date: Sat Dec 28 18:06:20 2013
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
HibernationDevice: RESUME=UUID=968e95f3-010c-4925-976d-6af33e7c279b
InstallationDate: Installed on 2011-12-24 (735 days ago)
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111011)
InterpreterPath: /usr/bin/python3.3
MachineType: ASUSTeK Computer Inc. N53SN
MarkForUpload: True
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcEnviron:
 TERM=linux
 PATH=(custom, no user)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.11.0-14-generic root=/dev/mapper/ubunturoot-raiz ro quiet splash audit=1
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-3.11.0-14-generic N/A
 linux-backports-modules-3.11.0-14-generic N/A
 linux-firmware 1.116
SourcePackage: linux
Title: [ASUSTeK Computer Inc. N53SN] suspend/resume failure
UpgradeStatus: Upgraded to saucy on 2013-10-28 (60 days ago)
UserGroups:

dmi.bios.date: 01/10/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: N53SN.209
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: N53SN
dmi.board.vendor: ASUSTeK Computer Inc.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK Computer Inc.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrN53SN.209:bd01/10/2012:svnASUSTeKComputerInc.:pnN53SN:pvr1.0:rvnASUSTeKComputerInc.:rnN53SN:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0:
dmi.product.name: N53SN
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK Computer Inc.

[Brad Figg (brad-figg)]

This change was made by a bot.

[penalvch (penalvch)]

Filiprino, thank you for reporting this and helping make Ubuntu better. Could you please confirm this issue exists with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ . If the issue remains, please just make a comment to this.

If reproducible, could you please provide the information following https://wiki.ubuntu.com/DebuggingKernelSuspend ?

If reproducible, could you also please test the latest upstream kernel available (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.3.13-rc6

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding.

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]