[Lenovo ThinkPad Twist] touchpad and mouse not working when boot without powersupply ubuntu 13.1

Bug #1261994 reported by dumpa
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

I have found that the touchscreen, trackpad and trackball (internal mouse) does not work if i boot without power supply. I have ubuntu 13.1 on a lenovo s230u Twist.

WORKAROUND: If I boot while connected to the energy supply everything works, else it does not.

---
ApportVersion: 2.12.5-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: dumpa 1860 F.... pulseaudio
 /dev/snd/pcmC0D0p: dumpa 1860 F...m pulseaudio
DistroRelease: Ubuntu 13.10
HibernationDevice: RESUME=UUID=0a71fcae-f66f-41d6-8fbf-5fcbd8a7318a
InstallationDate: Installed on 2013-12-11 (7 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
MachineType: LENOVO 33476UU
MarkForUpload: True
NonfreeKernelModules: wl
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.11.0-14-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7
RelatedPackageVersions:
 linux-restricted-modules-3.11.0-14-generic N/A
 linux-backports-modules-3.11.0-14-generic N/A
 linux-firmware 1.116
Tags: saucy
Uname: Linux 3.11.0-14-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
WifiSyslog:

dmi.bios.date: 05/14/2013
dmi.bios.vendor: LENOVO
dmi.bios.version: GDET95WW (1.55 )
dmi.board.asset.tag: Not Available
dmi.board.name: 33476UU
dmi.board.vendor: LENOVO
dmi.board.version: Win8 Pro DPK TPG
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvrGDET95WW(1.55):bd05/14/2013:svnLENOVO:pn33476UU:pvrThinkPadTwist:rvnLENOVO:rn33476UU:rvrWin8ProDPKTPG:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 33476UU
dmi.product.version: ThinkPad Twist
dmi.sys.vendor: LENOVO

Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Freenode.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/1261994/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

tags: added: bot-comment
Revision history for this message
dumpa (dumpita) wrote :

went to https://wiki.ubuntu.com/Bugs/FindRightPackage
I was not sure what is the package

affects: ubuntu → linux (Ubuntu)
Revision history for this message
Brad Figg (brad-figg) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1261994

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Joseph Salisbury (jsalisbury) wrote : Re: touchpad and mouse not working when boot without powersupply lenovo s230u ubuntu 13.1

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.13 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.13-rc4-trusty/

Changed in linux (Ubuntu):
importance: Undecided → Medium
Revision history for this message
dumpa (dumpita) wrote : Re: [Bug 1261994] Re: touchpad and mouse not working when boot without powersupply lenovo s230u ubuntu 13.1

I don't find a v3.13 kernel for ubuntu Saucy, should I install a trusty
kernel even if my ubuntu is 13.10 Saucy?

Excuse my ignorance

Juan Pablo Calderón
http://dumpa.tk
http://about.me/superdumpa

On Thu, Dec 19, 2013 at 11:09 AM, Joseph Salisbury <
<email address hidden>> wrote:

> Would it be possible for you to test the latest upstream kernel? Refer
> to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
> v3.13 kernel[0].
>
> If this bug is fixed in the mainline kernel, please add the following
> tag 'kernel-fixed-upstream'.
>
> If the mainline kernel does not fix this bug, please add the tag:
> 'kernel-bug-exists-upstream'.
>
> If you are unable to test the mainline kernel, for example it will not
> boot, please add the tag: 'kernel-unable-to-test-upstream'.
> Once testing of the upstream kernel is complete, please mark this bug as
> "Confirmed".
>
>
> Thanks in advance.
>
>
> [0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.13-rc4-trusty/
>
> ** Changed in: linux (Ubuntu)
> Importance: Undecided => Medium
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1261994
>
> Title:
> touchpad and mouse not working when boot without powersupply lenovo
> s230u ubuntu 13.1
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1261994/+subscriptions
>
>

Revision history for this message
dumpa (dumpita) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected saucy
description: updated
Revision history for this message
dumpa (dumpita) wrote : BootDmesg.txt

apport information

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dumpa (dumpita) wrote : CRDA.txt

apport information

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dumpa (dumpita) wrote : CurrentDmesg.txt

apport information

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dumpa (dumpita) wrote : IwConfig.txt

apport information

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dumpa (dumpita) wrote : Lspci.txt

apport information

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dumpa (dumpita) wrote : Lsusb.txt

apport information

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dumpa (dumpita) wrote : ProcCpuinfo.txt

apport information

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dumpa (dumpita) wrote : ProcEnviron.txt

apport information

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dumpa (dumpita) wrote : ProcInterrupts.txt

apport information

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dumpa (dumpita) wrote : ProcModules.txt

apport information

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dumpa (dumpita) wrote : PulseList.txt

apport information

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dumpa (dumpita) wrote : RfKill.txt

apport information

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dumpa (dumpita) wrote : UdevDb.txt

apport information

Revision history for this message
dumpa (dumpita) wrote : UdevLog.txt

apport information

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
Christopher M. Peñalver (penalvch) wrote : Re: touchpad and mouse not working when boot without powersupply lenovo s230u ubuntu 13.1

dumpa, as per http://download.lenovo.com/express/ddfm.html an update is available for your BIOS (1.63). If you update to this following https://help.ubuntu.com/community/BiosUpdate , does it change anything? If it doesn't, could you please both specify what happened, and just provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful.

For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette .

Thank you for your understanding.

Changed in linux (Ubuntu):
status: Confirmed → Incomplete
summary: - touchpad and mouse not working when boot without powersupply lenovo
- s230u ubuntu 13.1
+ [Lenovo ThinkPad Twist] touchpad and mouse not working when boot without
+ powersupply ubuntu 13.1
description: updated
tags: added: bios-outdated-1.63
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
Revision history for this message
Amos Blanton (lightnin9) wrote :

Same issue with latest bios, 1.67 on S230u twist.

Revision history for this message
Christopher M. Peñalver (penalvch) wrote :

Amos Blanton, thank you for your comment. So your hardware and problem may be tracked, could you please file a new report with Ubuntu by executing the following in a terminal while booted into the default Ubuntu kernel (not a mainline one) via:
ubuntu-bug linux

For more on this, please read the official Ubuntu documentation:
Ubuntu Bug Control and Ubuntu Bug Squad: https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue
Ubuntu Kernel Team: https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies#Filing_Kernel_Bug_reports
Ubuntu Community: https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette

When opening up the new report, please feel free to subscribe me to it.

As well, please do not announce in this report you created a new bug report.

Thank you for your understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs

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