[Dell Inspiron 14R 5420] Problem with modem huawei

[Alejandro Arcos]

Problem with modem huawei

ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: linux-image-3.11.0-13-generic 3.11.0-13.20
ProcVersionSignature: Ubuntu 3.11.0-13.20-generic 3.11.6
Uname: Linux 3.11.0-13-generic x86_64
ApportVersion: 2.12.5-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: alex 2266 F.... pulseaudio
 /dev/snd/pcmC0D0p: alex 2266 F...m pulseaudio
Date: Sun Dec 1 00:55:16 2013
HibernationDevice: RESUME=UUID=3c14dc24-8d4d-44e8-9fb4-5c3d4aaf30de
InstallationDate: Installed on 2013-10-24 (37 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
MachineType: Dell Inc. Dell System Inspiron 5420
MarkForUpload: True
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-13-generic root=UUID=26f2e320-bbd4-4e50-ab39-0edb705216d5 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.11.0-13-generic N/A
 linux-backports-modules-3.11.0-13-generic N/A
 linux-firmware 1.116
SourcePackage: linux
StagingDrivers: rts5139
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/17/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A17
dmi.board.name: 01T31V
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: 0.1
dmi.modalias: dmi:bvnDellInc.:bvrA17:bd05/17/2013:svnDellInc.:pnDellSystemInspiron5420:pvr:rvnDellInc.:rn01T31V:rvrA00:cvnDellInc.:ct8:cvr0.1:
dmi.product.name: Dell System Inspiron 5420
dmi.sys.vendor: Dell Inc.

[Brad Figg (brad-figg)]

This change was made by a bot.

[penalvch (penalvch)]

Alejandro Arcos, as per http://www.dell.com/support/drivers/us/en/19/Product/inspiron-14r-5420 an update is available for your BIOS (A19). If you update to this following https://help.ubuntu.com/community/BiosUpdate , does it change anything? If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful.

For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette .

Thank you for your understanding.

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]