[MSI GE70 2OE] Ubuntu 13.10 does not boot divide error: 0000 [#1] SMP

[Lode]

On the following hardware, ubuntu 13.10 does not boot using standard amd64 USB or DVD live medium. It returns a crash (see jpg attachement) related to nouveau.

test date: 1 nov 2013

Hardware: MSI GE70 2OE
Intel core i7-4700MQ
nvidia GeForce GTX765M 2GB GDDR5
17.3" FHD 1920x1080 LCD

Transcripting error output:
==== START =====
divide error: 0000 [#1] SMP
Modules linked in: dm_crypt(F) joydev(F) x89_pkg_temp_thermal coretemp kvm_intel(F) kvm(F) crct10dif_pclmul(F) crc32_plcmul(F) ghash_clmulni_intel(F) arc4(F) aesni_intel(F) aes_x86_64(F) lrw(F) gf128mul(F) glue_helper(F) ablk_helper(F) .... video(F)
nouveau E[ PBUS][0000:01:00.0] MMIO write of 0x00000000 FAULT at 0x418880 [IBUS]
CPU: 6 PID: 4675 Comm: Xorg Tainted: GF I 3.11.0-12-generic #19-Ubuntu
Hardware name: Micro-Star International Co. Ltd. GE70 2OC\2OD\2OE/MS-1757, BIOS E1757IMS.711 08/27/2013
task: ffff88023f580000 ti: ff8802418f0000 task.ti: ffff8802418f0000
RIP: 0010:[<ffffffffa0228cb0>] [<ffffffffa0228cb0>] nve4_graph_init+0x250/0x7e0 [nouveau]
RSP: 0018:ffff8802418f1c10 EFLAGS: 00010246
RAX: 0000000000000000 RBX: 0000000000000000 RCX: 0000000000000000
RDX: 0000000000000000 RSI: ffffc90005703018 RDI: 0000000000000000
RBP: ffff8802418f1ce8 R08: 0000000000000007 R09: 0000000000000000
R10: 000000000000902d R11: ffff88023df38000 R12: ffff88023df38000
R13: ffffffffa0292080 R14: 0000000000000000 R15: ffff88023df380eb
FS: 00007f8d41dde980(0000) GS:ffff88024fb80000(0000) kn1GS:0000000000000000
CS: 0010 DS: 0000 ES: 0000 CR0: 00000000080050033
CR2: 00007f8d3b74ef50 CR3: 0000000240580000 CR4: 00000000001407e0
Stack:
 ffff8802418f1c20 0000000000000000 0000000000000000 0000000000000000
 0000000000000000 0000000000000000 0000000000000000 0000000000000000
 0000000000000000 0000000000000000 0000000000000000 0000000000000000
Call Trace:
 [<ffffffffa01d3fad>] nouveau_object_inc+0xbd/0x1b0 [nouveau]
 [<ffffffffa01d4170>] nouveau_object_new+0xd0/0x230 [nouveau]
 [<ffffffffa0235730>] nouveau_abi16_ioctl_grobj_alloc+0x70/0xe0 [nouveau]
 [<ffffffffa005b212>] drm_ioctl+0x532/0x660 [drm]
 [<ffffffff816f06a4>] ? __do_page_fault+0x204/0x540
 [<ffffffff8116e9d5>] ? do_map_pgoff+0x305/0x3c0
 [<ffffffff8116cc89>] ? vma_merge+0x229/0x330
 [<ffffffff811b8ba5>] do_vfs_ioctl+0x2e5/0x4d0
 [<ffffffff811b8e11>] SyS_ioctl+0x81/0xa0
 [<ffffffff816f521d>] system_call_fastpath+0x1a/0x1f
Code: 7d 11 89 f8 c1 f8 03 48 98 44 8b 84 85 30 ff ff ff eb a0 8b bd 30 ff ff ff 8d 83 ff ff 7f 00 45 31 f6 4d 8d bc 24 eb .00 00 00 99 <f7> fb bb 14 09 50 00 41 89 c5 49 8b 44 24 50 48 8d b0 80 89 41
RIP [<ffffffffa0228cb0>] nve4_graph_init+0x250/0x7e0 [nouveau]
 RSP <ffff8802418f1c10>
====== END ==========
---
ApportVersion: 2.12.6-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: ubuntu 3478 F.... pulseaudio
 /dev/snd/controlC0: ubuntu 3478 F.... pulseaudio
CasperVersion: 1.336ubuntu1
DistroRelease: Ubuntu 14.04
LiveMediaBuild: Ubuntu 14.04 LTS "Trusty Tahr" - Alpha amd64 (20131113)
MachineType: Micro-Star International Co., Ltd. GE70 2OC\2OD\2OE
MarkForUpload: True
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/username.seed boot=casper quiet splash --
ProcVersionSignature: Ubuntu 3.12.0-2.7-generic 3.12.0
RelatedPackageVersions:
 linux-restricted-modules-3.12.0-2-generic N/A
 linux-backports-modules-3.12.0-2-generic N/A
 linux-firmware 1.117
Tags: trusty
Uname: Linux 3.12.0-2-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
dmi.bios.date: 08/27/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: E1757IMS.711
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: MS-1757
dmi.board.vendor: Micro-Star International Co., Ltd.
dmi.board.version: REV:0.B
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Micro-Star International Co., Ltd.
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE1757IMS.711:bd08/27/2013:svnMicro-StarInternationalCo.,Ltd.:pnGE702OC\2OD\2OE:pvrREV1.0:rvnMicro-StarInternationalCo.,Ltd.:rnMS-1757:rvrREV0.B:cvnMicro-StarInternationalCo.,Ltd.:ct10:cvrN/A:
dmi.product.name: GE70 2OC\2OD\2OE
dmi.product.version: REV:1.0
dmi.sys.vendor: Micro-Star International Co., Ltd.

[Brad Figg (brad-figg)]

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1249787

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

[Lode (lode-cools1)]

Due to the fact that the error occurs before booting the kernel, I cannot create an apport.

I have added the crash output to the initial report.

[Joseph Salisbury (jsalisbury)]

Can you see if this issue also happens with the latest Trusty daily image:
http://cdimage.ubuntu.com/daily-live/current/

[Lode (lode-cools1)]

Tried just now (13 nov 2013 23:00 UTC) with the following builds:

Saucy
21ec41563ff34da27d4a0b56f2680c4f *saucy-desktop-amd64.iso
--> Same crash behaviour as describe in bug report (expected)

Trusty
7ef763a6ce62ff7131ecb17f846957b1 *trusty-desktop-amd64.iso
--> Boots fine
       - reported graphics is Intel Haswell Mobile instead of Nvidia GTX765M
            - screenshot added
            - apport made from this Trusty session

[Lode (lode-cools1)]

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[penalvch (penalvch)]

Lode, given you may boot in 14.04, would this work for you, or would you need a backport to a release prior to Trusty?

[ASD (asdfasd-deactivatedaccount)]

I was wondering if there were any updates on this, I have exactly the same issue...
Trusty booted fine.

However I don't think running trusty for myself is a good idea...

[ASD (asdfasd-deactivatedaccount)]

For those reading, the only solution is installing the latest developement trusty.
Good luck.

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

[Joep van Dijken (joebie13)]

I know this is an expired thread but I have the same problem and as a workaround it is possible to boot with kernel argument "modprobe.blacklist=nouveau" the installer will start as well as the live cd function. I will also try to do a full install and reboot.

[penalvch (penalvch)]

Joep van Dijken, thank you for your comment. So your hardware and problem may be tracked, could you please file a new report with Ubuntu by executing the following in a terminal while booted into a Ubuntu repository kernel (not a mainline one) via:
ubuntu-bug linux

For more on this, please read the official Ubuntu documentation:
Ubuntu Bug Control and Ubuntu Bug Squad: https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue
Ubuntu Kernel Team: https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies#Filing_Kernel_Bug_reports
Ubuntu Community: https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette

When opening up the new report, please feel free to subscribe me to it.

Thank you for your understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs