Activity log for bug #1249302

Date Who What changed Old value New value Message
2013-11-08 11:10:56 Po-Hsu Lin bug added bug
2013-11-08 11:10:56 Po-Hsu Lin attachment added acpi https://bugs.launchpad.net/bugs/1249302/+attachment/3903037/+files/acpi
2013-11-08 11:11:28 Po-Hsu Lin attachment added dmidecode.log https://bugs.launchpad.net/ubuntu/+source/linux-lts-raring/+bug/1249302/+attachment/3903058/+files/dmidecode.log
2013-11-08 11:12:10 Po-Hsu Lin attachment added DSDT.dsl https://bugs.launchpad.net/ubuntu/+source/linux-lts-raring/+bug/1249302/+attachment/3903059/+files/DSDT.dsl
2013-11-08 11:13:22 Po-Hsu Lin attachment added fwts https://bugs.launchpad.net/ubuntu/+source/linux-lts-raring/+bug/1249302/+attachment/3903060/+files/fwts
2013-11-08 11:13:57 Po-Hsu Lin attachment added fwts_method https://bugs.launchpad.net/ubuntu/+source/linux-lts-raring/+bug/1249302/+attachment/3903061/+files/fwts_method
2013-11-18 03:37:13 Po-Hsu Lin summary AMD Radeon HD 8210[1002:9834] Brightness cannnot be adjusted with radeon driver AMD Radeon HD 8210[1002:9834] Brightness cannnot be adjusted without fglrx driver
2013-11-18 03:38:11 Po-Hsu Lin tags 201308-14057 amd64 apport-bug precise qa-kernel-lts-testing running-unity taipei-lab 201308-14057 201308-14155 amd64 apport-bug precise qa-kernel-lts-testing running-unity taipei-lab
2013-11-18 03:44:21 Po-Hsu Lin description CID: 201308-14057 Dell Inspiron 3135 Steps: 1. Install 12.04.3, and boot to desktop. 2. Try to adjust screen brightness with hotkey 3. Try to adjust screen brightness in "Brightness and Lock" Expected results: 1. Brightness could be adjusted by the hokey 2. Brightness could be adjusted in "Brightness and Lock" Actual Results: 1. Hotkey event was correctly captured, brightness indicator level will change accordingly, but the brightness won't be altered. 2. Brightness cannot be adjusted in "Brightness and Lock" as well Update to 3.8.0-33 still not helping with this. However, acpi_backlight=vendor in grub can make it work. So as the proprietary fglrx driver. Debugging information: $ cat /proc/version Linux version 3.8.0-33-generic (buildd@toyol) (gcc version 4.6.3 (Ubuntu/Linaro 4.6.3-1ubuntu5) ) #48~precise1-Ubuntu SMP Thu Oct 24 16:28:06 UTC 2013 $ dmesg | grep 'ACPI: Video' [ 9.979714] ACPI: Video Device [VGA] (multi-head: yes rom: no post: no) $ ls /sys/class/backlight dell_backlight === After the "acpi_backlight=vendor" was added into grub=== $ ls /sys/class/backlight dell_backlight ProblemType: Bug DistroRelease: Ubuntu 12.04 Package: linux-image-3.8.0-33-generic 3.8.0-33.48~precise1 ProcVersionSignature: Ubuntu 3.8.0-33.48~precise1-generic 3.8.13.11 Uname: Linux 3.8.0-33-generic x86_64 NonfreeKernelModules: wl AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.8.0-33-generic. ApportVersion: 2.0.1-0ubuntu17.6 Architecture: amd64 ArecordDevices: **** List of CAPTURE Hardware Devices **** card 1: Generic_1 [HD-Audio Generic], device 0: ALC283 Analog [ALC283 Analog] Subdevices: 1/1 Subdevice #0: subdevice #0 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: ubuntu 1735 F.... pulseaudio /dev/snd/controlC0: ubuntu 1735 F.... pulseaudio CRDA: Error: [Errno 2] No such file or directory Card0.Amixer.info: Card hw:0 'Generic'/'HD-Audio Generic at 0x90240000 irq 81' Mixer name : 'ATI R6xx HDMI' Components : 'HDA:1002aa01,00aa0100,00100500' Controls : 7 Simple ctrls : 1 Card0.Amixer.values: Simple mixer control 'IEC958',0 Capabilities: pswitch pswitch-joined penum Playback channels: Mono Mono: Playback [on] Card1.Amixer.info: Card hw:1 'Generic_1'/'HD-Audio Generic at 0x90244000 irq 82' Mixer name : 'Realtek ALC283' Components : 'HDA:10ec0283,10280614,00100003' Controls : 16 Simple ctrls : 7 CurrentDmesg: [ 18.795370] init: anacron main process (1061) killed by TERM signal Date: Fri Nov 8 05:43:59 2013 HibernationDevice: RESUME=UUID=ac9c1dd5-27db-4d5d-be59-744320e42db0 InstallationMedia: Ubuntu 12.04.3 LTS "Precise Pangolin" - Release amd64 (20130820.1) MachineType: Dell Inc. Inspiron 3135 MarkForUpload: True ProcEnviron: TERM=xterm PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 VESA VGA ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-33-generic root=UUID=8ec40ec2-ac0a-457e-9879-4dce08e1c15f ro quiet splash acpi_backlight=vendor vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.8.0-33-generic N/A linux-backports-modules-3.8.0-33-generic N/A linux-firmware 1.79.7 SourcePackage: linux-lts-raring UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/13/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: X11 dmi.board.name: BNE3A1 dmi.board.vendor: Dell Inc. dmi.board.version: X02 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: X11 dmi.modalias: dmi:bvnDellInc.:bvrX11:bd08/13/2013:svnDellInc.:pnInspiron3135:pvr:rvnDellInc.:rnBNE3A1:rvrX02:cvnDellInc.:ct8:cvrX11: dmi.product.name: Inspiron 3135 dmi.sys.vendor: Dell Inc. CID: 201308-14057 Dell Inspiron 3135 Brightness cannot be adjusted if the proprietary fglrx video driver is not installed. Module "radeon" cannot be found in lsmod, it seems that this graphic chip is not supported Steps: 1. Install 12.04.3, and boot to desktop. 2. Try to adjust screen brightness with hotkey 3. Try to adjust screen brightness in "Brightness and Lock" Expected results: 1. Brightness could be adjusted by the hokey 2. Brightness could be adjusted in "Brightness and Lock" Actual Results: 1. Hotkey event was correctly captured, brightness indicator level will change accordingly, but the brightness won't be altered. 2. Brightness cannot be adjusted in "Brightness and Lock" as well Update to 3.8.0-33 still not helping with this. However, acpi_backlight=vendor in grub can make it work. So as the proprietary fglrx driver. Debugging information: $ /usr/lib/nux/unity_support_test -c -p OpenGL vendor string: VMware, Inc. OpenGL renderer string: Gallium 0.4 on llvmpipe (LLVM 3.2, 128 bits) OpenGL version string: 2.1 Mesa 9.1.7 Not software rendered: no Not blacklisted: yes GLX fbconfig: yes GLX texture from pixmap: yes GL npot or rect textures: yes Compiz supported: no $ /usr/share/checkbox/scripts/graphics_driver ------------- VIDEO DRIVER INFORMATION ------------- ERROR: No video driver loaded! Possibly in failsafe mode! ------------- HYBRID GRAPHICS CHECK ---------------- Graphics Chipset: AMD (1002:9834) Loaded DDX Drivers: ati, radeon, vesa, modesetting, fbdev Hybrid Graphics: no $ cat /proc/version Linux version 3.8.0-33-generic (buildd@toyol) (gcc version 4.6.3 (Ubuntu/Linaro 4.6.3-1ubuntu5) ) #48~precise1-Ubuntu SMP Thu Oct 24 16:28:06 UTC 2013 $ dmesg | grep 'ACPI: Video' [ 9.979714] ACPI: Video Device [VGA] (multi-head: yes rom: no post: no) $ ls /sys/class/backlight dell_backlight === After the "acpi_backlight=vendor" was added into grub=== $ ls /sys/class/backlight dell_backlight ProblemType: Bug DistroRelease: Ubuntu 12.04 Package: linux-image-3.8.0-33-generic 3.8.0-33.48~precise1 ProcVersionSignature: Ubuntu 3.8.0-33.48~precise1-generic 3.8.13.11 Uname: Linux 3.8.0-33-generic x86_64 NonfreeKernelModules: wl AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.8.0-33-generic. ApportVersion: 2.0.1-0ubuntu17.6 Architecture: amd64 ArecordDevices:  **** List of CAPTURE Hardware Devices ****  card 1: Generic_1 [HD-Audio Generic], device 0: ALC283 Analog [ALC283 Analog]    Subdevices: 1/1    Subdevice #0: subdevice #0 AudioDevicesInUse:  USER PID ACCESS COMMAND  /dev/snd/controlC1: ubuntu 1735 F.... pulseaudio  /dev/snd/controlC0: ubuntu 1735 F.... pulseaudio CRDA: Error: [Errno 2] No such file or directory Card0.Amixer.info:  Card hw:0 'Generic'/'HD-Audio Generic at 0x90240000 irq 81'    Mixer name : 'ATI R6xx HDMI'    Components : 'HDA:1002aa01,00aa0100,00100500'    Controls : 7    Simple ctrls : 1 Card0.Amixer.values:  Simple mixer control 'IEC958',0    Capabilities: pswitch pswitch-joined penum    Playback channels: Mono    Mono: Playback [on] Card1.Amixer.info:  Card hw:1 'Generic_1'/'HD-Audio Generic at 0x90244000 irq 82'    Mixer name : 'Realtek ALC283'    Components : 'HDA:10ec0283,10280614,00100003'    Controls : 16    Simple ctrls : 7 CurrentDmesg: [ 18.795370] init: anacron main process (1061) killed by TERM signal Date: Fri Nov 8 05:43:59 2013 HibernationDevice: RESUME=UUID=ac9c1dd5-27db-4d5d-be59-744320e42db0 InstallationMedia: Ubuntu 12.04.3 LTS "Precise Pangolin" - Release amd64 (20130820.1) MachineType: Dell Inc. Inspiron 3135 MarkForUpload: True ProcEnviron:  TERM=xterm  PATH=(custom, no user)  LANG=en_US.UTF-8  SHELL=/bin/bash ProcFB: 0 VESA VGA ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-33-generic root=UUID=8ec40ec2-ac0a-457e-9879-4dce08e1c15f ro quiet splash acpi_backlight=vendor vt.handoff=7 RelatedPackageVersions:  linux-restricted-modules-3.8.0-33-generic N/A  linux-backports-modules-3.8.0-33-generic N/A  linux-firmware 1.79.7 SourcePackage: linux-lts-raring UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/13/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: X11 dmi.board.name: BNE3A1 dmi.board.vendor: Dell Inc. dmi.board.version: X02 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: X11 dmi.modalias: dmi:bvnDellInc.:bvrX11:bd08/13/2013:svnDellInc.:pnInspiron3135:pvr:rvnDellInc.:rnBNE3A1:rvrX02:cvnDellInc.:ct8:cvrX11: dmi.product.name: Inspiron 3135 dmi.sys.vendor: Dell Inc.
2013-11-18 03:44:29 Po-Hsu Lin linux-lts-raring (Ubuntu): assignee Anthony Wong (anthonywong)
2013-11-18 10:05:02 Po-Hsu Lin nominated for series Ubuntu Precise
2013-11-20 10:13:58 Anthony Wong linux-lts-raring (Ubuntu): assignee Anthony Wong (anthonywong)
2013-11-20 10:14:16 Anthony Wong linux-lts-raring (Ubuntu): status New Triaged
2014-01-17 11:15:40 Daniel Manrique linux-lts-raring (Ubuntu): importance Undecided Medium
2014-01-30 02:16:08 Grady Fields bug added subscriber Grady Fields
2015-10-04 12:44:50 penalvch tags 201308-14057 201308-14155 amd64 apport-bug precise qa-kernel-lts-testing running-unity taipei-lab 201308-14057 201308-14155 amd64 apport-bug bios-outdated-a02 precise qa-kernel-lts-testing running-unity taipei-lab
2015-10-04 12:45:39 penalvch affects linux-lts-raring (Ubuntu) linux (Ubuntu)
2015-10-04 12:45:39 penalvch linux (Ubuntu): importance Medium Low
2015-10-04 12:45:39 penalvch linux (Ubuntu): status Triaged Incomplete
2015-10-05 10:29:31 Po-Hsu Lin linux (Ubuntu): status Incomplete Fix Released