2013-11-08 11:10:56 |
Po-Hsu Lin |
bug |
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added bug |
2013-11-08 11:10:56 |
Po-Hsu Lin |
attachment added |
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acpi https://bugs.launchpad.net/bugs/1249302/+attachment/3903037/+files/acpi |
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2013-11-08 11:11:28 |
Po-Hsu Lin |
attachment added |
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dmidecode.log https://bugs.launchpad.net/ubuntu/+source/linux-lts-raring/+bug/1249302/+attachment/3903058/+files/dmidecode.log |
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2013-11-08 11:12:10 |
Po-Hsu Lin |
attachment added |
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DSDT.dsl https://bugs.launchpad.net/ubuntu/+source/linux-lts-raring/+bug/1249302/+attachment/3903059/+files/DSDT.dsl |
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2013-11-08 11:13:22 |
Po-Hsu Lin |
attachment added |
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fwts https://bugs.launchpad.net/ubuntu/+source/linux-lts-raring/+bug/1249302/+attachment/3903060/+files/fwts |
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2013-11-08 11:13:57 |
Po-Hsu Lin |
attachment added |
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fwts_method https://bugs.launchpad.net/ubuntu/+source/linux-lts-raring/+bug/1249302/+attachment/3903061/+files/fwts_method |
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2013-11-18 03:37:13 |
Po-Hsu Lin |
summary |
AMD Radeon HD 8210[1002:9834] Brightness cannnot be adjusted with radeon driver |
AMD Radeon HD 8210[1002:9834] Brightness cannnot be adjusted without fglrx driver |
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2013-11-18 03:38:11 |
Po-Hsu Lin |
tags |
201308-14057 amd64 apport-bug precise qa-kernel-lts-testing running-unity taipei-lab |
201308-14057 201308-14155 amd64 apport-bug precise qa-kernel-lts-testing running-unity taipei-lab |
|
2013-11-18 03:44:21 |
Po-Hsu Lin |
description |
CID: 201308-14057 Dell Inspiron 3135
Steps:
1. Install 12.04.3, and boot to desktop.
2. Try to adjust screen brightness with hotkey
3. Try to adjust screen brightness in "Brightness and Lock"
Expected results:
1. Brightness could be adjusted by the hokey
2. Brightness could be adjusted in "Brightness and Lock"
Actual Results:
1. Hotkey event was correctly captured, brightness indicator level will change accordingly, but the brightness won't be altered.
2. Brightness cannot be adjusted in "Brightness and Lock" as well
Update to 3.8.0-33 still not helping with this.
However, acpi_backlight=vendor in grub can make it work.
So as the proprietary fglrx driver.
Debugging information:
$ cat /proc/version
Linux version 3.8.0-33-generic (buildd@toyol) (gcc version 4.6.3 (Ubuntu/Linaro 4.6.3-1ubuntu5) ) #48~precise1-Ubuntu SMP Thu Oct 24 16:28:06 UTC 2013
$ dmesg | grep 'ACPI: Video'
[ 9.979714] ACPI: Video Device [VGA] (multi-head: yes rom: no post: no)
$ ls /sys/class/backlight
dell_backlight
=== After the "acpi_backlight=vendor" was added into grub===
$ ls /sys/class/backlight
dell_backlight
ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: linux-image-3.8.0-33-generic 3.8.0-33.48~precise1
ProcVersionSignature: Ubuntu 3.8.0-33.48~precise1-generic 3.8.13.11
Uname: Linux 3.8.0-33-generic x86_64
NonfreeKernelModules: wl
AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.8.0-33-generic.
ApportVersion: 2.0.1-0ubuntu17.6
Architecture: amd64
ArecordDevices:
**** List of CAPTURE Hardware Devices ****
card 1: Generic_1 [HD-Audio Generic], device 0: ALC283 Analog [ALC283 Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: ubuntu 1735 F.... pulseaudio
/dev/snd/controlC0: ubuntu 1735 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
Card hw:0 'Generic'/'HD-Audio Generic at 0x90240000 irq 81'
Mixer name : 'ATI R6xx HDMI'
Components : 'HDA:1002aa01,00aa0100,00100500'
Controls : 7
Simple ctrls : 1
Card0.Amixer.values:
Simple mixer control 'IEC958',0
Capabilities: pswitch pswitch-joined penum
Playback channels: Mono
Mono: Playback [on]
Card1.Amixer.info:
Card hw:1 'Generic_1'/'HD-Audio Generic at 0x90244000 irq 82'
Mixer name : 'Realtek ALC283'
Components : 'HDA:10ec0283,10280614,00100003'
Controls : 16
Simple ctrls : 7
CurrentDmesg: [ 18.795370] init: anacron main process (1061) killed by TERM signal
Date: Fri Nov 8 05:43:59 2013
HibernationDevice: RESUME=UUID=ac9c1dd5-27db-4d5d-be59-744320e42db0
InstallationMedia: Ubuntu 12.04.3 LTS "Precise Pangolin" - Release amd64 (20130820.1)
MachineType: Dell Inc. Inspiron 3135
MarkForUpload: True
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-33-generic root=UUID=8ec40ec2-ac0a-457e-9879-4dce08e1c15f ro quiet splash acpi_backlight=vendor vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.8.0-33-generic N/A
linux-backports-modules-3.8.0-33-generic N/A
linux-firmware 1.79.7
SourcePackage: linux-lts-raring
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/13/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: X11
dmi.board.name: BNE3A1
dmi.board.vendor: Dell Inc.
dmi.board.version: X02
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: X11
dmi.modalias: dmi:bvnDellInc.:bvrX11:bd08/13/2013:svnDellInc.:pnInspiron3135:pvr:rvnDellInc.:rnBNE3A1:rvrX02:cvnDellInc.:ct8:cvrX11:
dmi.product.name: Inspiron 3135
dmi.sys.vendor: Dell Inc. |
CID: 201308-14057 Dell Inspiron 3135
Brightness cannot be adjusted if the proprietary fglrx video driver is not installed.
Module "radeon" cannot be found in lsmod, it seems that this graphic chip is not supported
Steps:
1. Install 12.04.3, and boot to desktop.
2. Try to adjust screen brightness with hotkey
3. Try to adjust screen brightness in "Brightness and Lock"
Expected results:
1. Brightness could be adjusted by the hokey
2. Brightness could be adjusted in "Brightness and Lock"
Actual Results:
1. Hotkey event was correctly captured, brightness indicator level will change accordingly, but the brightness won't be altered.
2. Brightness cannot be adjusted in "Brightness and Lock" as well
Update to 3.8.0-33 still not helping with this.
However, acpi_backlight=vendor in grub can make it work.
So as the proprietary fglrx driver.
Debugging information:
$ /usr/lib/nux/unity_support_test -c -p
OpenGL vendor string: VMware, Inc.
OpenGL renderer string: Gallium 0.4 on llvmpipe (LLVM 3.2, 128 bits)
OpenGL version string: 2.1 Mesa 9.1.7
Not software rendered: no
Not blacklisted: yes
GLX fbconfig: yes
GLX texture from pixmap: yes
GL npot or rect textures: yes
Compiz supported: no
$ /usr/share/checkbox/scripts/graphics_driver
------------- VIDEO DRIVER INFORMATION -------------
ERROR: No video driver loaded! Possibly in failsafe mode!
------------- HYBRID GRAPHICS CHECK ----------------
Graphics Chipset: AMD (1002:9834)
Loaded DDX Drivers: ati, radeon, vesa, modesetting, fbdev
Hybrid Graphics: no
$ cat /proc/version
Linux version 3.8.0-33-generic (buildd@toyol) (gcc version 4.6.3 (Ubuntu/Linaro 4.6.3-1ubuntu5) ) #48~precise1-Ubuntu SMP Thu Oct 24 16:28:06 UTC 2013
$ dmesg | grep 'ACPI: Video'
[ 9.979714] ACPI: Video Device [VGA] (multi-head: yes rom: no post: no)
$ ls /sys/class/backlight
dell_backlight
=== After the "acpi_backlight=vendor" was added into grub===
$ ls /sys/class/backlight
dell_backlight
ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: linux-image-3.8.0-33-generic 3.8.0-33.48~precise1
ProcVersionSignature: Ubuntu 3.8.0-33.48~precise1-generic 3.8.13.11
Uname: Linux 3.8.0-33-generic x86_64
NonfreeKernelModules: wl
AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.8.0-33-generic.
ApportVersion: 2.0.1-0ubuntu17.6
Architecture: amd64
ArecordDevices:
**** List of CAPTURE Hardware Devices ****
card 1: Generic_1 [HD-Audio Generic], device 0: ALC283 Analog [ALC283 Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: ubuntu 1735 F.... pulseaudio
/dev/snd/controlC0: ubuntu 1735 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
Card hw:0 'Generic'/'HD-Audio Generic at 0x90240000 irq 81'
Mixer name : 'ATI R6xx HDMI'
Components : 'HDA:1002aa01,00aa0100,00100500'
Controls : 7
Simple ctrls : 1
Card0.Amixer.values:
Simple mixer control 'IEC958',0
Capabilities: pswitch pswitch-joined penum
Playback channels: Mono
Mono: Playback [on]
Card1.Amixer.info:
Card hw:1 'Generic_1'/'HD-Audio Generic at 0x90244000 irq 82'
Mixer name : 'Realtek ALC283'
Components : 'HDA:10ec0283,10280614,00100003'
Controls : 16
Simple ctrls : 7
CurrentDmesg: [ 18.795370] init: anacron main process (1061) killed by TERM signal
Date: Fri Nov 8 05:43:59 2013
HibernationDevice: RESUME=UUID=ac9c1dd5-27db-4d5d-be59-744320e42db0
InstallationMedia: Ubuntu 12.04.3 LTS "Precise Pangolin" - Release amd64 (20130820.1)
MachineType: Dell Inc. Inspiron 3135
MarkForUpload: True
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-33-generic root=UUID=8ec40ec2-ac0a-457e-9879-4dce08e1c15f ro quiet splash acpi_backlight=vendor vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.8.0-33-generic N/A
linux-backports-modules-3.8.0-33-generic N/A
linux-firmware 1.79.7
SourcePackage: linux-lts-raring
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/13/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: X11
dmi.board.name: BNE3A1
dmi.board.vendor: Dell Inc.
dmi.board.version: X02
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: X11
dmi.modalias: dmi:bvnDellInc.:bvrX11:bd08/13/2013:svnDellInc.:pnInspiron3135:pvr:rvnDellInc.:rnBNE3A1:rvrX02:cvnDellInc.:ct8:cvrX11:
dmi.product.name: Inspiron 3135
dmi.sys.vendor: Dell Inc. |
|
2013-11-18 03:44:29 |
Po-Hsu Lin |
linux-lts-raring (Ubuntu): assignee |
|
Anthony Wong (anthonywong) |
|
2013-11-18 10:05:02 |
Po-Hsu Lin |
nominated for series |
|
Ubuntu Precise |
|
2013-11-20 10:13:58 |
Anthony Wong |
linux-lts-raring (Ubuntu): assignee |
Anthony Wong (anthonywong) |
|
|
2013-11-20 10:14:16 |
Anthony Wong |
linux-lts-raring (Ubuntu): status |
New |
Triaged |
|
2014-01-17 11:15:40 |
Daniel Manrique |
linux-lts-raring (Ubuntu): importance |
Undecided |
Medium |
|
2014-01-30 02:16:08 |
Grady Fields |
bug |
|
|
added subscriber Grady Fields |
2015-10-04 12:44:50 |
penalvch |
tags |
201308-14057 201308-14155 amd64 apport-bug precise qa-kernel-lts-testing running-unity taipei-lab |
201308-14057 201308-14155 amd64 apport-bug bios-outdated-a02 precise qa-kernel-lts-testing running-unity taipei-lab |
|
2015-10-04 12:45:39 |
penalvch |
affects |
linux-lts-raring (Ubuntu) |
linux (Ubuntu) |
|
2015-10-04 12:45:39 |
penalvch |
linux (Ubuntu): importance |
Medium |
Low |
|
2015-10-04 12:45:39 |
penalvch |
linux (Ubuntu): status |
Triaged |
Incomplete |
|
2015-10-05 10:29:31 |
Po-Hsu Lin |
linux (Ubuntu): status |
Incomplete |
Fix Released |
|