package linux-image-3.8.0-31-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1

[asif]

I am not able to install linux-image-3.8.0-31 package

Ubuntu 3.2.0-54.82-generic 3.2.50

ProblemType: Package
DistroRelease: Ubuntu 12.10
Package: linux-image-3.8.0-31-generic (not installed)
ProcVersionSignature: Ubuntu 3.2.0-54.82-generic 3.2.50
Uname: Linux 3.2.0-54-generic i686
ApportVersion: 2.6.1-0ubuntu12
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: asif 1715 F.... pulseaudio
CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
CurrentDmesg: [ 40.568160] eth0: no IPv6 routers present
Date: Fri Oct 4 15:20:39 2013
DpkgTerminalLog:
 Unpacking linux-image-3.8.0-31-generic (from .../linux-image-3.8.0-31-generic_3.8.0-31.46_i386.deb) ...
 This kernel does not support a non-PAE CPU.
 dpkg: error processing /var/cache/apt/archives/linux-image-3.8.0-31-generic_3.8.0-31.46_i386.deb (--unpack):
  subprocess new pre-installation script returned error exit status 1
DuplicateSignature: package:linux-image-3.8.0-31-generic:(not installed):subprocess new pre-installation script returned error exit status 1
ErrorMessage: subprocess new pre-installation script returned error exit status 1
HibernationDevice: RESUME=UUID=f2f48a0e-c815-45d6-9b01-82de8ec8a1ca
InstallationDate: Installed on 2013-10-01 (2 days ago)
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111012)
IwConfig:
 lo no wireless extensions.

 eth0 no wireless extensions.
Lsusb:
 Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 001 Device 002: ID 80ee:0021 VirtualBox USB Tablet
MachineType: innotek GmbH VirtualBox
MarkForUpload: True
ProcFB: 0 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-54-generic root=UUID=e70b7b6f-bc9a-4bc0-b71f-3adf6f1df3f0 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: grub-pc 2.00-7ubuntu11
RfKill:

SourcePackage: linux
Title: package linux-image-3.8.0-31-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1
UpgradeStatus: Upgraded to quantal on 2013-10-04 (0 days ago)
dmi.bios.date: 12/01/2006
dmi.bios.vendor: innotek GmbH
dmi.bios.version: VirtualBox
dmi.modalias: dmi:bvninnotekGmbH:bvrVirtualBox:bd12/01/2006:svninnotekGmbH:pnVirtualBox:pvr1.2:
dmi.product.name: VirtualBox
dmi.product.version: 1.2
dmi.sys.vendor: innotek GmbH

[Brad Figg (brad-figg)]

This change was made by a bot.

[Joseph Salisbury (jsalisbury)]

You may need to run the following:

sudo apt-get install -f
sudo apt-get clean
sudo apt-get update

Then re-install the package.

If that does not resolve your issue, please mark the bug as "Confirmed"

[Denis Mehmedov (denis-mehmedov)]

Same as Bug 1233720
I tried:
sudo apt-get install -f
sudo apt-get clean
sudo apt-get update
but that didn't helped. I also tried repair the package catalog in software center but it couldn't repair anything.
Apt-get doesn't let me install enything before I repaire the package catalog. Should I purge linux-image-3.8.0-31-generic to be able to install enything at all?

[Denis Mehmedov (denis-mehmedov)]

I tried fixing broken apt-get -f install
purging, removing the package and nothing helped. I found one working solution in a forum which bypasses the broken package.

If anyone needs installing anything after this bug occured (while we are waiting for fix) you need to temporary bypass the broken package in doing the following:

in the terminal open dpkg's status file
gksudo gedit /var/lib/dpkg/status

remove all packages containing the words linux, generic and raring
then you will be able to install with apt-get as usual.
Please inform me if this doesn't help.

[Denis Mehmedov (denis-mehmedov)]

Edit:
don't remove all packages containing the words linux, generic and raring !!!
basically just remove the packages linux-image-generic-lts-raring and linux-image-3.8.0-31-generic and another package witch is similar to these two (have forgotten the exact name).

Update:
After I deleted 3 packages from the dpkg's status file I was able to update again. I reinstalled dpkg, then I installed synaptic and checked all the ticks in "Other Sources" in the repositories. Then I changed the repositories server to server for Germany "de.archive.ubuntu.com" and reloaded package information. After rebooting I opened update manager and it asked me again to make the same update I did before the bug occured. The Update ended successfuly this time.