Activity log for bug #1227833

Date Who What changed Old value New value Message
2013-09-19 18:33:05 Lonnie Lee Best bug added bug
2013-09-19 18:33:39 Lonnie Lee Best description With the goal of extending my laptop to support two external monitors (instead of one), today I purchased USB to VGA adapter: My laptop is a Dell Studio 1737/0P792H, BIOS A09 04/14/2011. For it, I've purchased this: SIIG USB 2.0 to VGA PRO http://www.siig.com/usb-2-0-to-vga-pro.html This USB VGA adapter, it doesn't seem to work at all. Right now, it is plugged into a monitor that is powered on and I have the USB cable connected to both the device and my laptop, but the Laptop is acting like it simply isn't there and Ubuntu's Display Setting Utility is unable to detect the external monitor and this issue persists reboots. A Little Background (reason for purchasing): You'd think this laptop alone would already support two monitors, because it has both HDMI and VGA ports. However, I've confirmed that its built-in video card (and driver) only have the ability to display to one of these ports at a time; they're mutually exclusive. Ubuntu's Display settings utility does show the two monitors when I have both ports plugged up, but any attempts to display, to both, fails with a dialogs that weirdly flows down my screen while Ubuntu tries to automatically attempt to make it work at numerous resolutions. This is why I purchased the SIIG USB 2.0 to VGA Pro. I thought it would have its own little video card built-in, and give me what my laptop's own video card lacked. I realize that USB will be slower, but that's not a concern for the simple business application that I intend to display on a 3rd monitor. ProblemType: Bug DistroRelease: Ubuntu 13.04 Package: linux-image-3.8.0-30-generic 3.8.0-30.44 ProcVersionSignature: Ubuntu 3.8.0-30.44-generic 3.8.13.6 Uname: Linux 3.8.0-30-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.9.2-0ubuntu8.3 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: lonnie 2028 F.... pulseaudio /dev/snd/pcmC0D0p: lonnie 2028 F...m pulseaudio Date: Thu Sep 19 13:10:00 2013 HibernationDevice: RESUME=UUID=22488e01-19fd-4a14-a063-f03cf6e74e20 InstallationDate: Installed on 2013-09-06 (13 days ago) InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424) MachineType: Dell Inc. Studio 1737 MarkForUpload: True ProcEnviron: TERM=xterm PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb 1 udldrmfb 2 VESA VGA ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-30-generic root=UUID=80dbf53e-11d0-4d0d-a7fa-d511aecdd24b ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.8.0-30-generic N/A linux-backports-modules-3.8.0-30-generic N/A linux-firmware 1.106 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/14/2011 dmi.bios.vendor: Dell Inc. dmi.bios.version: A09 dmi.board.name: 0P792H dmi.board.vendor: Dell Inc. dmi.board.version: A09 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: A09 dmi.modalias: dmi:bvnDellInc.:bvrA09:bd04/14/2011:svnDellInc.:pnStudio1737:pvrA09:rvnDellInc.:rn0P792H:rvrA09:cvnDellInc.:ct8:cvrA09: dmi.product.name: Studio 1737 dmi.product.version: A09 dmi.sys.vendor: Dell Inc. With the goal of extending my laptop to support two external monitors (instead of one), today I purchased USB to VGA adapter: My laptop is a Dell Studio 1737/0P792H, BIOS A09 04/14/2011. For it, I've purchased this: SIIG USB 2.0 to VGA PRO (JU-VG0012-S1) http://www.siig.com/usb-2-0-to-vga-pro.html This USB VGA adapter, it doesn't seem to work at all. Right now, it is plugged into a monitor that is powered on and I have the USB cable connected to both the device and my laptop, but the Laptop is acting like it simply isn't there and Ubuntu's Display Setting Utility is unable to detect the external monitor and this issue persists reboots. A Little Background (reason for purchasing): You'd think this laptop alone would already support two monitors, because it has both HDMI and VGA ports. However, I've confirmed that its built-in video card (and driver) only have the ability to display to one of these ports at a time; they're mutually exclusive. Ubuntu's Display settings utility does show the two monitors when I have both ports plugged up, but any attempts to display, to both, fails with a dialogs that weirdly flows down my screen while Ubuntu tries to automatically attempt to make it work at numerous resolutions. This is why I purchased the SIIG USB 2.0 to VGA Pro. I thought it would have its own little video card built-in, and give me what my laptop's own video card lacked. I realize that USB will be slower, but that's not a concern for the simple business application that I intend to display on a 3rd monitor. ProblemType: Bug DistroRelease: Ubuntu 13.04 Package: linux-image-3.8.0-30-generic 3.8.0-30.44 ProcVersionSignature: Ubuntu 3.8.0-30.44-generic 3.8.13.6 Uname: Linux 3.8.0-30-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.9.2-0ubuntu8.3 Architecture: amd64 AudioDevicesInUse:  USER PID ACCESS COMMAND  /dev/snd/controlC0: lonnie 2028 F.... pulseaudio  /dev/snd/pcmC0D0p: lonnie 2028 F...m pulseaudio Date: Thu Sep 19 13:10:00 2013 HibernationDevice: RESUME=UUID=22488e01-19fd-4a14-a063-f03cf6e74e20 InstallationDate: Installed on 2013-09-06 (13 days ago) InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424) MachineType: Dell Inc. Studio 1737 MarkForUpload: True ProcEnviron:  TERM=xterm  PATH=(custom, no user)  XDG_RUNTIME_DIR=<set>  LANG=en_US.UTF-8  SHELL=/bin/bash ProcFB:  0 inteldrmfb  1 udldrmfb  2 VESA VGA ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-30-generic root=UUID=80dbf53e-11d0-4d0d-a7fa-d511aecdd24b ro quiet splash vt.handoff=7 RelatedPackageVersions:  linux-restricted-modules-3.8.0-30-generic N/A  linux-backports-modules-3.8.0-30-generic N/A  linux-firmware 1.106 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/14/2011 dmi.bios.vendor: Dell Inc. dmi.bios.version: A09 dmi.board.name: 0P792H dmi.board.vendor: Dell Inc. dmi.board.version: A09 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: A09 dmi.modalias: dmi:bvnDellInc.:bvrA09:bd04/14/2011:svnDellInc.:pnStudio1737:pvrA09:rvnDellInc.:rn0P792H:rvrA09:cvnDellInc.:ct8:cvrA09: dmi.product.name: Studio 1737 dmi.product.version: A09 dmi.sys.vendor: Dell Inc.
2013-09-19 18:34:34 Lonnie Lee Best description With the goal of extending my laptop to support two external monitors (instead of one), today I purchased USB to VGA adapter: My laptop is a Dell Studio 1737/0P792H, BIOS A09 04/14/2011. For it, I've purchased this: SIIG USB 2.0 to VGA PRO (JU-VG0012-S1) http://www.siig.com/usb-2-0-to-vga-pro.html This USB VGA adapter, it doesn't seem to work at all. Right now, it is plugged into a monitor that is powered on and I have the USB cable connected to both the device and my laptop, but the Laptop is acting like it simply isn't there and Ubuntu's Display Setting Utility is unable to detect the external monitor and this issue persists reboots. A Little Background (reason for purchasing): You'd think this laptop alone would already support two monitors, because it has both HDMI and VGA ports. However, I've confirmed that its built-in video card (and driver) only have the ability to display to one of these ports at a time; they're mutually exclusive. Ubuntu's Display settings utility does show the two monitors when I have both ports plugged up, but any attempts to display, to both, fails with a dialogs that weirdly flows down my screen while Ubuntu tries to automatically attempt to make it work at numerous resolutions. This is why I purchased the SIIG USB 2.0 to VGA Pro. I thought it would have its own little video card built-in, and give me what my laptop's own video card lacked. I realize that USB will be slower, but that's not a concern for the simple business application that I intend to display on a 3rd monitor. ProblemType: Bug DistroRelease: Ubuntu 13.04 Package: linux-image-3.8.0-30-generic 3.8.0-30.44 ProcVersionSignature: Ubuntu 3.8.0-30.44-generic 3.8.13.6 Uname: Linux 3.8.0-30-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.9.2-0ubuntu8.3 Architecture: amd64 AudioDevicesInUse:  USER PID ACCESS COMMAND  /dev/snd/controlC0: lonnie 2028 F.... pulseaudio  /dev/snd/pcmC0D0p: lonnie 2028 F...m pulseaudio Date: Thu Sep 19 13:10:00 2013 HibernationDevice: RESUME=UUID=22488e01-19fd-4a14-a063-f03cf6e74e20 InstallationDate: Installed on 2013-09-06 (13 days ago) InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424) MachineType: Dell Inc. Studio 1737 MarkForUpload: True ProcEnviron:  TERM=xterm  PATH=(custom, no user)  XDG_RUNTIME_DIR=<set>  LANG=en_US.UTF-8  SHELL=/bin/bash ProcFB:  0 inteldrmfb  1 udldrmfb  2 VESA VGA ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-30-generic root=UUID=80dbf53e-11d0-4d0d-a7fa-d511aecdd24b ro quiet splash vt.handoff=7 RelatedPackageVersions:  linux-restricted-modules-3.8.0-30-generic N/A  linux-backports-modules-3.8.0-30-generic N/A  linux-firmware 1.106 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/14/2011 dmi.bios.vendor: Dell Inc. dmi.bios.version: A09 dmi.board.name: 0P792H dmi.board.vendor: Dell Inc. dmi.board.version: A09 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: A09 dmi.modalias: dmi:bvnDellInc.:bvrA09:bd04/14/2011:svnDellInc.:pnStudio1737:pvrA09:rvnDellInc.:rn0P792H:rvrA09:cvnDellInc.:ct8:cvrA09: dmi.product.name: Studio 1737 dmi.product.version: A09 dmi.sys.vendor: Dell Inc. My laptop is a Dell Studio 1737/0P792H, BIOS A09 04/14/2011. With the goal of extending my laptop to support two external monitors (instead of one), today I purchased a USB to VGA adapter: SIIG USB 2.0 to VGA PRO (JU-VG0012-S1) http://www.siig.com/usb-2-0-to-vga-pro.html This USB VGA adapter, it doesn't seem to work at all. Right now, it is plugged into a monitor that is powered on and I have the USB cable connected to both the device and my laptop, but the Laptop is acting like it simply isn't there and Ubuntu's Display Setting Utility is unable to detect the external monitor and this issue persists reboots. A Little Background (reason for purchasing): You'd think this laptop alone would already support two monitors, because it has both HDMI and VGA ports. However, I've confirmed that its built-in video card (and driver) only have the ability to display to one of these ports at a time; they're mutually exclusive. Ubuntu's Display settings utility does show the two monitors when I have both ports plugged up, but any attempts to display, to both, fails with a dialogs that weirdly flows down my screen while Ubuntu tries to automatically attempt to make it work at numerous resolutions. This is why I purchased the SIIG USB 2.0 to VGA Pro. I thought it would have its own little video card built-in, and give me what my laptop's own video card lacked. I realize that USB will be slower, but that's not a concern for the simple business application that I intend to display on a 3rd monitor. ProblemType: Bug DistroRelease: Ubuntu 13.04 Package: linux-image-3.8.0-30-generic 3.8.0-30.44 ProcVersionSignature: Ubuntu 3.8.0-30.44-generic 3.8.13.6 Uname: Linux 3.8.0-30-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.9.2-0ubuntu8.3 Architecture: amd64 AudioDevicesInUse:  USER PID ACCESS COMMAND  /dev/snd/controlC0: lonnie 2028 F.... pulseaudio  /dev/snd/pcmC0D0p: lonnie 2028 F...m pulseaudio Date: Thu Sep 19 13:10:00 2013 HibernationDevice: RESUME=UUID=22488e01-19fd-4a14-a063-f03cf6e74e20 InstallationDate: Installed on 2013-09-06 (13 days ago) InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424) MachineType: Dell Inc. Studio 1737 MarkForUpload: True ProcEnviron:  TERM=xterm  PATH=(custom, no user)  XDG_RUNTIME_DIR=<set>  LANG=en_US.UTF-8  SHELL=/bin/bash ProcFB:  0 inteldrmfb  1 udldrmfb  2 VESA VGA ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-30-generic root=UUID=80dbf53e-11d0-4d0d-a7fa-d511aecdd24b ro quiet splash vt.handoff=7 RelatedPackageVersions:  linux-restricted-modules-3.8.0-30-generic N/A  linux-backports-modules-3.8.0-30-generic N/A  linux-firmware 1.106 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/14/2011 dmi.bios.vendor: Dell Inc. dmi.bios.version: A09 dmi.board.name: 0P792H dmi.board.vendor: Dell Inc. dmi.board.version: A09 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: A09 dmi.modalias: dmi:bvnDellInc.:bvrA09:bd04/14/2011:svnDellInc.:pnStudio1737:pvrA09:rvnDellInc.:rn0P792H:rvrA09:cvnDellInc.:ct8:cvrA09: dmi.product.name: Studio 1737 dmi.product.version: A09 dmi.sys.vendor: Dell Inc.
2013-09-19 19:00:12 Brad Figg linux (Ubuntu): status New Confirmed
2013-09-19 19:50:42 Lonnie Lee Best description My laptop is a Dell Studio 1737/0P792H, BIOS A09 04/14/2011. With the goal of extending my laptop to support two external monitors (instead of one), today I purchased a USB to VGA adapter: SIIG USB 2.0 to VGA PRO (JU-VG0012-S1) http://www.siig.com/usb-2-0-to-vga-pro.html This USB VGA adapter, it doesn't seem to work at all. Right now, it is plugged into a monitor that is powered on and I have the USB cable connected to both the device and my laptop, but the Laptop is acting like it simply isn't there and Ubuntu's Display Setting Utility is unable to detect the external monitor and this issue persists reboots. A Little Background (reason for purchasing): You'd think this laptop alone would already support two monitors, because it has both HDMI and VGA ports. However, I've confirmed that its built-in video card (and driver) only have the ability to display to one of these ports at a time; they're mutually exclusive. Ubuntu's Display settings utility does show the two monitors when I have both ports plugged up, but any attempts to display, to both, fails with a dialogs that weirdly flows down my screen while Ubuntu tries to automatically attempt to make it work at numerous resolutions. This is why I purchased the SIIG USB 2.0 to VGA Pro. I thought it would have its own little video card built-in, and give me what my laptop's own video card lacked. I realize that USB will be slower, but that's not a concern for the simple business application that I intend to display on a 3rd monitor. ProblemType: Bug DistroRelease: Ubuntu 13.04 Package: linux-image-3.8.0-30-generic 3.8.0-30.44 ProcVersionSignature: Ubuntu 3.8.0-30.44-generic 3.8.13.6 Uname: Linux 3.8.0-30-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.9.2-0ubuntu8.3 Architecture: amd64 AudioDevicesInUse:  USER PID ACCESS COMMAND  /dev/snd/controlC0: lonnie 2028 F.... pulseaudio  /dev/snd/pcmC0D0p: lonnie 2028 F...m pulseaudio Date: Thu Sep 19 13:10:00 2013 HibernationDevice: RESUME=UUID=22488e01-19fd-4a14-a063-f03cf6e74e20 InstallationDate: Installed on 2013-09-06 (13 days ago) InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424) MachineType: Dell Inc. Studio 1737 MarkForUpload: True ProcEnviron:  TERM=xterm  PATH=(custom, no user)  XDG_RUNTIME_DIR=<set>  LANG=en_US.UTF-8  SHELL=/bin/bash ProcFB:  0 inteldrmfb  1 udldrmfb  2 VESA VGA ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-30-generic root=UUID=80dbf53e-11d0-4d0d-a7fa-d511aecdd24b ro quiet splash vt.handoff=7 RelatedPackageVersions:  linux-restricted-modules-3.8.0-30-generic N/A  linux-backports-modules-3.8.0-30-generic N/A  linux-firmware 1.106 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/14/2011 dmi.bios.vendor: Dell Inc. dmi.bios.version: A09 dmi.board.name: 0P792H dmi.board.vendor: Dell Inc. dmi.board.version: A09 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: A09 dmi.modalias: dmi:bvnDellInc.:bvrA09:bd04/14/2011:svnDellInc.:pnStudio1737:pvrA09:rvnDellInc.:rn0P792H:rvrA09:cvnDellInc.:ct8:cvrA09: dmi.product.name: Studio 1737 dmi.product.version: A09 dmi.sys.vendor: Dell Inc. My laptop is a Dell Studio 1737/0P792H, BIOS A09 04/14/2011. With the goal of extending my laptop to support two external monitors (instead of one), today I purchased a USB to VGA adapter: SIIG USB 2.0 to VGA PRO (JU-VG0012-S1) http://www.siig.com/usb-2-0-to-vga-pro.html This USB VGA adapter doesn't seem to work at all. Right now, it is plugged into a monitor that is powered on and I have the USB cable connected to both the device and my laptop, but the Laptop is acting like it simply isn't there and Ubuntu's Display Setting Utility is unable to detect the external monitor and this issue persists reboots. A Little Background (reason for purchasing): You'd think this laptop alone would already support two monitors, because it has both HDMI and VGA ports. However, I've confirmed that its built-in video card (and driver) only have the ability to display to one of these ports at a time; they're mutually exclusive. Ubuntu's Display settings utility does show the two monitors when I have both ports plugged up, but any attempts to display, to both, fails with a dialogs that weirdly flows down my screen while Ubuntu tries to automatically attempt to make it work at numerous resolutions. This is why I purchased the SIIG USB 2.0 to VGA Pro. I thought it would have its own little video card built-in, and give me what my laptop's own video card lacked. I realize that USB will be slower, but that's not a concern for the simple business application that I intend to display on a 3rd monitor. ProblemType: Bug DistroRelease: Ubuntu 13.04 Package: linux-image-3.8.0-30-generic 3.8.0-30.44 ProcVersionSignature: Ubuntu 3.8.0-30.44-generic 3.8.13.6 Uname: Linux 3.8.0-30-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.9.2-0ubuntu8.3 Architecture: amd64 AudioDevicesInUse:  USER PID ACCESS COMMAND  /dev/snd/controlC0: lonnie 2028 F.... pulseaudio  /dev/snd/pcmC0D0p: lonnie 2028 F...m pulseaudio Date: Thu Sep 19 13:10:00 2013 HibernationDevice: RESUME=UUID=22488e01-19fd-4a14-a063-f03cf6e74e20 InstallationDate: Installed on 2013-09-06 (13 days ago) InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424) MachineType: Dell Inc. Studio 1737 MarkForUpload: True ProcEnviron:  TERM=xterm  PATH=(custom, no user)  XDG_RUNTIME_DIR=<set>  LANG=en_US.UTF-8  SHELL=/bin/bash ProcFB:  0 inteldrmfb  1 udldrmfb  2 VESA VGA ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-30-generic root=UUID=80dbf53e-11d0-4d0d-a7fa-d511aecdd24b ro quiet splash vt.handoff=7 RelatedPackageVersions:  linux-restricted-modules-3.8.0-30-generic N/A  linux-backports-modules-3.8.0-30-generic N/A  linux-firmware 1.106 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/14/2011 dmi.bios.vendor: Dell Inc. dmi.bios.version: A09 dmi.board.name: 0P792H dmi.board.vendor: Dell Inc. dmi.board.version: A09 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: A09 dmi.modalias: dmi:bvnDellInc.:bvrA09:bd04/14/2011:svnDellInc.:pnStudio1737:pvrA09:rvnDellInc.:rn0P792H:rvrA09:cvnDellInc.:ct8:cvrA09: dmi.product.name: Studio 1737 dmi.product.version: A09 dmi.sys.vendor: Dell Inc.
2013-09-19 19:52:40 Lonnie Lee Best description My laptop is a Dell Studio 1737/0P792H, BIOS A09 04/14/2011. With the goal of extending my laptop to support two external monitors (instead of one), today I purchased a USB to VGA adapter: SIIG USB 2.0 to VGA PRO (JU-VG0012-S1) http://www.siig.com/usb-2-0-to-vga-pro.html This USB VGA adapter doesn't seem to work at all. Right now, it is plugged into a monitor that is powered on and I have the USB cable connected to both the device and my laptop, but the Laptop is acting like it simply isn't there and Ubuntu's Display Setting Utility is unable to detect the external monitor and this issue persists reboots. A Little Background (reason for purchasing): You'd think this laptop alone would already support two monitors, because it has both HDMI and VGA ports. However, I've confirmed that its built-in video card (and driver) only have the ability to display to one of these ports at a time; they're mutually exclusive. Ubuntu's Display settings utility does show the two monitors when I have both ports plugged up, but any attempts to display, to both, fails with a dialogs that weirdly flows down my screen while Ubuntu tries to automatically attempt to make it work at numerous resolutions. This is why I purchased the SIIG USB 2.0 to VGA Pro. I thought it would have its own little video card built-in, and give me what my laptop's own video card lacked. I realize that USB will be slower, but that's not a concern for the simple business application that I intend to display on a 3rd monitor. ProblemType: Bug DistroRelease: Ubuntu 13.04 Package: linux-image-3.8.0-30-generic 3.8.0-30.44 ProcVersionSignature: Ubuntu 3.8.0-30.44-generic 3.8.13.6 Uname: Linux 3.8.0-30-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.9.2-0ubuntu8.3 Architecture: amd64 AudioDevicesInUse:  USER PID ACCESS COMMAND  /dev/snd/controlC0: lonnie 2028 F.... pulseaudio  /dev/snd/pcmC0D0p: lonnie 2028 F...m pulseaudio Date: Thu Sep 19 13:10:00 2013 HibernationDevice: RESUME=UUID=22488e01-19fd-4a14-a063-f03cf6e74e20 InstallationDate: Installed on 2013-09-06 (13 days ago) InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424) MachineType: Dell Inc. Studio 1737 MarkForUpload: True ProcEnviron:  TERM=xterm  PATH=(custom, no user)  XDG_RUNTIME_DIR=<set>  LANG=en_US.UTF-8  SHELL=/bin/bash ProcFB:  0 inteldrmfb  1 udldrmfb  2 VESA VGA ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-30-generic root=UUID=80dbf53e-11d0-4d0d-a7fa-d511aecdd24b ro quiet splash vt.handoff=7 RelatedPackageVersions:  linux-restricted-modules-3.8.0-30-generic N/A  linux-backports-modules-3.8.0-30-generic N/A  linux-firmware 1.106 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/14/2011 dmi.bios.vendor: Dell Inc. dmi.bios.version: A09 dmi.board.name: 0P792H dmi.board.vendor: Dell Inc. dmi.board.version: A09 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: A09 dmi.modalias: dmi:bvnDellInc.:bvrA09:bd04/14/2011:svnDellInc.:pnStudio1737:pvrA09:rvnDellInc.:rn0P792H:rvrA09:cvnDellInc.:ct8:cvrA09: dmi.product.name: Studio 1737 dmi.product.version: A09 dmi.sys.vendor: Dell Inc. My laptop is a Dell Studio 1737/0P792H, BIOS A09 04/14/2011. With the goal of extending my laptop to support two external monitors (instead of one), today I purchased a USB to VGA adapter: SIIG USB 2.0 to VGA PRO (JU-VG0012-S1) http://www.siig.com/usb-2-0-to-vga-pro.html This USB VGA adapter doesn't seem to work at all. Right now, it is plugged into a monitor that is powered on and I have the USB cable connected to both the device and my laptop, but the Laptop is acting like the device isn't there and Ubuntu's Display-Setting-Confg-Utility is unable to detect the external monitor. This issue persists reboots. A Little Background (reason for purchasing): You'd think this laptop alone would already support two monitors, because it has both HDMI and VGA ports. However, I've confirmed that its built-in video card (and driver) only have the ability to display to one of these ports at a time; they're mutually exclusive. Ubuntu's Display settings utility does show the two monitors when I have both ports plugged up, but any attempts to display, to both, fails with a dialogs that weirdly flows down my screen while Ubuntu tries to automatically attempt to make it work at numerous resolutions. This is why I purchased the SIIG USB 2.0 to VGA Pro. I thought it would have its own little video card built-in, and give me what my laptop's own video card lacked. I realize that USB will be slower, but that's not a concern for the simple business application that I intend to display on a 3rd monitor. ProblemType: Bug DistroRelease: Ubuntu 13.04 Package: linux-image-3.8.0-30-generic 3.8.0-30.44 ProcVersionSignature: Ubuntu 3.8.0-30.44-generic 3.8.13.6 Uname: Linux 3.8.0-30-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.9.2-0ubuntu8.3 Architecture: amd64 AudioDevicesInUse:  USER PID ACCESS COMMAND  /dev/snd/controlC0: lonnie 2028 F.... pulseaudio  /dev/snd/pcmC0D0p: lonnie 2028 F...m pulseaudio Date: Thu Sep 19 13:10:00 2013 HibernationDevice: RESUME=UUID=22488e01-19fd-4a14-a063-f03cf6e74e20 InstallationDate: Installed on 2013-09-06 (13 days ago) InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424) MachineType: Dell Inc. Studio 1737 MarkForUpload: True ProcEnviron:  TERM=xterm  PATH=(custom, no user)  XDG_RUNTIME_DIR=<set>  LANG=en_US.UTF-8  SHELL=/bin/bash ProcFB:  0 inteldrmfb  1 udldrmfb  2 VESA VGA ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-30-generic root=UUID=80dbf53e-11d0-4d0d-a7fa-d511aecdd24b ro quiet splash vt.handoff=7 RelatedPackageVersions:  linux-restricted-modules-3.8.0-30-generic N/A  linux-backports-modules-3.8.0-30-generic N/A  linux-firmware 1.106 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/14/2011 dmi.bios.vendor: Dell Inc. dmi.bios.version: A09 dmi.board.name: 0P792H dmi.board.vendor: Dell Inc. dmi.board.version: A09 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: A09 dmi.modalias: dmi:bvnDellInc.:bvrA09:bd04/14/2011:svnDellInc.:pnStudio1737:pvrA09:rvnDellInc.:rn0P792H:rvrA09:cvnDellInc.:ct8:cvrA09: dmi.product.name: Studio 1737 dmi.product.version: A09 dmi.sys.vendor: Dell Inc.
2013-09-19 21:48:40 Joseph Salisbury linux (Ubuntu): importance Undecided Medium
2013-09-19 21:48:42 Joseph Salisbury linux (Ubuntu): status Confirmed Incomplete
2013-09-20 00:29:09 Lonnie Lee Best tags amd64 apport-bug raring amd64 apport-bug apport-collected raring saucy
2013-09-20 00:29:10 Lonnie Lee Best description My laptop is a Dell Studio 1737/0P792H, BIOS A09 04/14/2011. With the goal of extending my laptop to support two external monitors (instead of one), today I purchased a USB to VGA adapter: SIIG USB 2.0 to VGA PRO (JU-VG0012-S1) http://www.siig.com/usb-2-0-to-vga-pro.html This USB VGA adapter doesn't seem to work at all. Right now, it is plugged into a monitor that is powered on and I have the USB cable connected to both the device and my laptop, but the Laptop is acting like the device isn't there and Ubuntu's Display-Setting-Confg-Utility is unable to detect the external monitor. This issue persists reboots. A Little Background (reason for purchasing): You'd think this laptop alone would already support two monitors, because it has both HDMI and VGA ports. However, I've confirmed that its built-in video card (and driver) only have the ability to display to one of these ports at a time; they're mutually exclusive. Ubuntu's Display settings utility does show the two monitors when I have both ports plugged up, but any attempts to display, to both, fails with a dialogs that weirdly flows down my screen while Ubuntu tries to automatically attempt to make it work at numerous resolutions. This is why I purchased the SIIG USB 2.0 to VGA Pro. I thought it would have its own little video card built-in, and give me what my laptop's own video card lacked. I realize that USB will be slower, but that's not a concern for the simple business application that I intend to display on a 3rd monitor. ProblemType: Bug DistroRelease: Ubuntu 13.04 Package: linux-image-3.8.0-30-generic 3.8.0-30.44 ProcVersionSignature: Ubuntu 3.8.0-30.44-generic 3.8.13.6 Uname: Linux 3.8.0-30-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.9.2-0ubuntu8.3 Architecture: amd64 AudioDevicesInUse:  USER PID ACCESS COMMAND  /dev/snd/controlC0: lonnie 2028 F.... pulseaudio  /dev/snd/pcmC0D0p: lonnie 2028 F...m pulseaudio Date: Thu Sep 19 13:10:00 2013 HibernationDevice: RESUME=UUID=22488e01-19fd-4a14-a063-f03cf6e74e20 InstallationDate: Installed on 2013-09-06 (13 days ago) InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424) MachineType: Dell Inc. Studio 1737 MarkForUpload: True ProcEnviron:  TERM=xterm  PATH=(custom, no user)  XDG_RUNTIME_DIR=<set>  LANG=en_US.UTF-8  SHELL=/bin/bash ProcFB:  0 inteldrmfb  1 udldrmfb  2 VESA VGA ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-30-generic root=UUID=80dbf53e-11d0-4d0d-a7fa-d511aecdd24b ro quiet splash vt.handoff=7 RelatedPackageVersions:  linux-restricted-modules-3.8.0-30-generic N/A  linux-backports-modules-3.8.0-30-generic N/A  linux-firmware 1.106 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/14/2011 dmi.bios.vendor: Dell Inc. dmi.bios.version: A09 dmi.board.name: 0P792H dmi.board.vendor: Dell Inc. dmi.board.version: A09 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: A09 dmi.modalias: dmi:bvnDellInc.:bvrA09:bd04/14/2011:svnDellInc.:pnStudio1737:pvrA09:rvnDellInc.:rn0P792H:rvrA09:cvnDellInc.:ct8:cvrA09: dmi.product.name: Studio 1737 dmi.product.version: A09 dmi.sys.vendor: Dell Inc. My laptop is a Dell Studio 1737/0P792H, BIOS A09 04/14/2011. With the goal of extending my laptop to support two external monitors (instead of one), today I purchased a USB to VGA adapter: SIIG USB 2.0 to VGA PRO (JU-VG0012-S1) http://www.siig.com/usb-2-0-to-vga-pro.html This USB VGA adapter doesn't seem to work at all. Right now, it is plugged into a monitor that is powered on and I have the USB cable connected to both the device and my laptop, but the Laptop is acting like the device isn't there and Ubuntu's Display-Setting-Confg-Utility is unable to detect the external monitor. This issue persists reboots. A Little Background (reason for purchasing): You'd think this laptop alone would already support two monitors, because it has both HDMI and VGA ports. However, I've confirmed that its built-in video card (and driver) only have the ability to display to one of these ports at a time; they're mutually exclusive. Ubuntu's Display settings utility does show the two monitors when I have both ports plugged up, but any attempts to display, to both, fails with a dialogs that weirdly flows down my screen while Ubuntu tries to automatically attempt to make it work at numerous resolutions. This is why I purchased the SIIG USB 2.0 to VGA Pro. I thought it would have its own little video card built-in, and give me what my laptop's own video card lacked. I realize that USB will be slower, but that's not a concern for the simple business application that I intend to display on a 3rd monitor. ProblemType: Bug DistroRelease: Ubuntu 13.04 Package: linux-image-3.8.0-30-generic 3.8.0-30.44 ProcVersionSignature: Ubuntu 3.8.0-30.44-generic 3.8.13.6 Uname: Linux 3.8.0-30-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.9.2-0ubuntu8.3 Architecture: amd64 AudioDevicesInUse:  USER PID ACCESS COMMAND  /dev/snd/controlC0: lonnie 2028 F.... pulseaudio  /dev/snd/pcmC0D0p: lonnie 2028 F...m pulseaudio Date: Thu Sep 19 13:10:00 2013 HibernationDevice: RESUME=UUID=22488e01-19fd-4a14-a063-f03cf6e74e20 InstallationDate: Installed on 2013-09-06 (13 days ago) InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424) MachineType: Dell Inc. Studio 1737 MarkForUpload: True ProcEnviron:  TERM=xterm  PATH=(custom, no user)  XDG_RUNTIME_DIR=<set>  LANG=en_US.UTF-8  SHELL=/bin/bash ProcFB:  0 inteldrmfb  1 udldrmfb  2 VESA VGA ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-30-generic root=UUID=80dbf53e-11d0-4d0d-a7fa-d511aecdd24b ro quiet splash vt.handoff=7 RelatedPackageVersions:  linux-restricted-modules-3.8.0-30-generic N/A  linux-backports-modules-3.8.0-30-generic N/A  linux-firmware 1.106 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/14/2011 dmi.bios.vendor: Dell Inc. dmi.bios.version: A09 dmi.board.name: 0P792H dmi.board.vendor: Dell Inc. dmi.board.version: A09 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: A09 dmi.modalias: dmi:bvnDellInc.:bvrA09:bd04/14/2011:svnDellInc.:pnStudio1737:pvrA09:rvnDellInc.:rn0P792H:rvrA09:cvnDellInc.:ct8:cvrA09: dmi.product.name: Studio 1737 dmi.product.version: A09 dmi.sys.vendor: Dell Inc. --- ApportVersion: 2.12.2-0ubuntu1 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: ubuntu 2802 F.... pulseaudio ubuntu 4748 F.... pulseaudio /dev/snd/controlC1: ubuntu 4748 F.... pulseaudio CasperVersion: 1.336 DistroRelease: Ubuntu 13.10 IwConfig: eth0 no wireless extensions. lo no wireless extensions. LiveMediaBuild: Ubuntu 13.10 "Saucy Salamander" - Alpha amd64 (20130919) MachineType: Dell Inc. Studio 1737 MarkForUpload: True Package: linux (not installed) ProcEnviron: LANGUAGE=en_US TERM=xterm PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb 1 udldrmfb ProcKernelCmdLine: file=/cdrom/preseed/hostname.seed boot=casper initrd=/casper/initrd.lz quiet splash -- maybe-ubiquity ProcVersionSignature: Ubuntu 3.11.0-7.14-generic 3.11.1 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-3.11.0-7-generic N/A linux-backports-modules-3.11.0-7-generic N/A linux-firmware 1.114 RfKill: Tags: saucy Uname: Linux 3.11.0-7-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: dmi.bios.date: 04/14/2011 dmi.bios.vendor: Dell Inc. dmi.bios.version: A09 dmi.board.name: 0P792H dmi.board.vendor: Dell Inc. dmi.board.version: A09 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: A09 dmi.modalias: dmi:bvnDellInc.:bvrA09:bd04/14/2011:svnDellInc.:pnStudio1737:pvrA09:rvnDellInc.:rn0P792H:rvrA09:cvnDellInc.:ct8:cvrA09: dmi.product.name: Studio 1737 dmi.product.version: A09 dmi.sys.vendor: Dell Inc.
2013-09-20 00:29:12 Lonnie Lee Best attachment added AlsaInfo.txt https://bugs.launchpad.net/bugs/1227833/+attachment/3830606/+files/AlsaInfo.txt
2013-09-20 00:29:13 Lonnie Lee Best attachment added BootDmesg.txt https://bugs.launchpad.net/bugs/1227833/+attachment/3830607/+files/BootDmesg.txt
2013-09-20 00:29:15 Lonnie Lee Best attachment added CRDA.txt https://bugs.launchpad.net/bugs/1227833/+attachment/3830608/+files/CRDA.txt
2013-09-20 00:29:17 Lonnie Lee Best attachment added CurrentDmesg.txt https://bugs.launchpad.net/bugs/1227833/+attachment/3830609/+files/CurrentDmesg.txt
2013-09-20 00:29:20 Lonnie Lee Best attachment added Lspci.txt https://bugs.launchpad.net/bugs/1227833/+attachment/3830610/+files/Lspci.txt
2013-09-20 00:29:22 Lonnie Lee Best attachment added Lsusb.txt https://bugs.launchpad.net/bugs/1227833/+attachment/3830611/+files/Lsusb.txt
2013-09-20 00:29:23 Lonnie Lee Best attachment added ProcCpuinfo.txt https://bugs.launchpad.net/bugs/1227833/+attachment/3830612/+files/ProcCpuinfo.txt
2013-09-20 00:29:25 Lonnie Lee Best attachment added ProcInterrupts.txt https://bugs.launchpad.net/bugs/1227833/+attachment/3830613/+files/ProcInterrupts.txt
2013-09-20 00:29:26 Lonnie Lee Best attachment added ProcModules.txt https://bugs.launchpad.net/bugs/1227833/+attachment/3830614/+files/ProcModules.txt
2013-09-20 00:29:28 Lonnie Lee Best attachment added UdevDb.txt https://bugs.launchpad.net/bugs/1227833/+attachment/3830615/+files/UdevDb.txt
2013-09-20 00:29:30 Lonnie Lee Best attachment added UdevLog.txt https://bugs.launchpad.net/bugs/1227833/+attachment/3830616/+files/UdevLog.txt
2013-09-20 00:29:32 Lonnie Lee Best attachment added WifiSyslog.txt https://bugs.launchpad.net/bugs/1227833/+attachment/3830617/+files/WifiSyslog.txt
2013-09-20 01:26:02 Lonnie Lee Best tags amd64 apport-bug apport-collected raring saucy amd64 apport-bug apport-collected kernel-fixed-upstream raring saucy
2013-09-20 01:26:13 Lonnie Lee Best linux (Ubuntu): status Incomplete Confirmed
2013-09-20 01:28:48 Lonnie Lee Best description My laptop is a Dell Studio 1737/0P792H, BIOS A09 04/14/2011. With the goal of extending my laptop to support two external monitors (instead of one), today I purchased a USB to VGA adapter: SIIG USB 2.0 to VGA PRO (JU-VG0012-S1) http://www.siig.com/usb-2-0-to-vga-pro.html This USB VGA adapter doesn't seem to work at all. Right now, it is plugged into a monitor that is powered on and I have the USB cable connected to both the device and my laptop, but the Laptop is acting like the device isn't there and Ubuntu's Display-Setting-Confg-Utility is unable to detect the external monitor. This issue persists reboots. A Little Background (reason for purchasing): You'd think this laptop alone would already support two monitors, because it has both HDMI and VGA ports. However, I've confirmed that its built-in video card (and driver) only have the ability to display to one of these ports at a time; they're mutually exclusive. Ubuntu's Display settings utility does show the two monitors when I have both ports plugged up, but any attempts to display, to both, fails with a dialogs that weirdly flows down my screen while Ubuntu tries to automatically attempt to make it work at numerous resolutions. This is why I purchased the SIIG USB 2.0 to VGA Pro. I thought it would have its own little video card built-in, and give me what my laptop's own video card lacked. I realize that USB will be slower, but that's not a concern for the simple business application that I intend to display on a 3rd monitor. ProblemType: Bug DistroRelease: Ubuntu 13.04 Package: linux-image-3.8.0-30-generic 3.8.0-30.44 ProcVersionSignature: Ubuntu 3.8.0-30.44-generic 3.8.13.6 Uname: Linux 3.8.0-30-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.9.2-0ubuntu8.3 Architecture: amd64 AudioDevicesInUse:  USER PID ACCESS COMMAND  /dev/snd/controlC0: lonnie 2028 F.... pulseaudio  /dev/snd/pcmC0D0p: lonnie 2028 F...m pulseaudio Date: Thu Sep 19 13:10:00 2013 HibernationDevice: RESUME=UUID=22488e01-19fd-4a14-a063-f03cf6e74e20 InstallationDate: Installed on 2013-09-06 (13 days ago) InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424) MachineType: Dell Inc. Studio 1737 MarkForUpload: True ProcEnviron:  TERM=xterm  PATH=(custom, no user)  XDG_RUNTIME_DIR=<set>  LANG=en_US.UTF-8  SHELL=/bin/bash ProcFB:  0 inteldrmfb  1 udldrmfb  2 VESA VGA ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-30-generic root=UUID=80dbf53e-11d0-4d0d-a7fa-d511aecdd24b ro quiet splash vt.handoff=7 RelatedPackageVersions:  linux-restricted-modules-3.8.0-30-generic N/A  linux-backports-modules-3.8.0-30-generic N/A  linux-firmware 1.106 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/14/2011 dmi.bios.vendor: Dell Inc. dmi.bios.version: A09 dmi.board.name: 0P792H dmi.board.vendor: Dell Inc. dmi.board.version: A09 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: A09 dmi.modalias: dmi:bvnDellInc.:bvrA09:bd04/14/2011:svnDellInc.:pnStudio1737:pvrA09:rvnDellInc.:rn0P792H:rvrA09:cvnDellInc.:ct8:cvrA09: dmi.product.name: Studio 1737 dmi.product.version: A09 dmi.sys.vendor: Dell Inc. --- ApportVersion: 2.12.2-0ubuntu1 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: ubuntu 2802 F.... pulseaudio ubuntu 4748 F.... pulseaudio /dev/snd/controlC1: ubuntu 4748 F.... pulseaudio CasperVersion: 1.336 DistroRelease: Ubuntu 13.10 IwConfig: eth0 no wireless extensions. lo no wireless extensions. LiveMediaBuild: Ubuntu 13.10 "Saucy Salamander" - Alpha amd64 (20130919) MachineType: Dell Inc. Studio 1737 MarkForUpload: True Package: linux (not installed) ProcEnviron: LANGUAGE=en_US TERM=xterm PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb 1 udldrmfb ProcKernelCmdLine: file=/cdrom/preseed/hostname.seed boot=casper initrd=/casper/initrd.lz quiet splash -- maybe-ubiquity ProcVersionSignature: Ubuntu 3.11.0-7.14-generic 3.11.1 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-3.11.0-7-generic N/A linux-backports-modules-3.11.0-7-generic N/A linux-firmware 1.114 RfKill: Tags: saucy Uname: Linux 3.11.0-7-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: dmi.bios.date: 04/14/2011 dmi.bios.vendor: Dell Inc. dmi.bios.version: A09 dmi.board.name: 0P792H dmi.board.vendor: Dell Inc. dmi.board.version: A09 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: A09 dmi.modalias: dmi:bvnDellInc.:bvrA09:bd04/14/2011:svnDellInc.:pnStudio1737:pvrA09:rvnDellInc.:rn0P792H:rvrA09:cvnDellInc.:ct8:cvrA09: dmi.product.name: Studio 1737 dmi.product.version: A09 dmi.sys.vendor: Dell Inc. My laptop is a Dell Studio 1737/0P792H, BIOS A09 04/14/2011. With the goal of extending my laptop to support two external monitors (instead of one), today I purchased a USB to VGA adapter: SIIG USB 2.0 to VGA PRO (JU-VG0012-S1) http://www.siig.com/usb-2-0-to-vga-pro.html This USB VGA adapter doesn't seem to work at all. Right now, it is plugged into a monitor that is powered on and I have the USB cable connected to both the device and my laptop, but the Laptop is acting like the device isn't there and Ubuntu's Display-Setting-Confg-Utility is unable to detect the external monitor. This issue persists reboots. A Little Background (reason for purchasing): You'd think this laptop alone would already support two monitors, because it has both HDMI and VGA ports. However, I've confirmed that its built-in video card (and driver) only have the ability to display to one of these ports at a time; they're mutually exclusive. Ubuntu's Display settings utility does show the two monitors when I have both ports plugged up, but any attempts to display, to both, fails with a dialogs that weirdly flows down my screen while Ubuntu tries to automatically attempt to make it work at numerous resolutions. This is why I purchased the SIIG USB 2.0 to VGA Pro. I thought it would have its own little video card built-in, and give me what my laptop's own video card lacked. I realize that USB will be slower, but that's not a concern for the simple business application that I intend to display on a 3rd monitor. ProblemType: Bug DistroRelease: Ubuntu 13.04 Package: linux-image-3.8.0-30-generic 3.8.0-30.44 ProcVersionSignature: Ubuntu 3.8.0-30.44-generic 3.8.13.6 Uname: Linux 3.8.0-30-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.9.2-0ubuntu8.3 Architecture: amd64 AudioDevicesInUse:  USER PID ACCESS COMMAND  /dev/snd/controlC0: lonnie 2028 F.... pulseaudio  /dev/snd/pcmC0D0p: lonnie 2028 F...m pulseaudio Date: Thu Sep 19 13:10:00 2013 HibernationDevice: RESUME=UUID=22488e01-19fd-4a14-a063-f03cf6e74e20 InstallationDate: Installed on 2013-09-06 (13 days ago) InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424) MachineType: Dell Inc. Studio 1737 MarkForUpload: True ProcEnviron:  TERM=xterm  PATH=(custom, no user)  XDG_RUNTIME_DIR=<set>  LANG=en_US.UTF-8  SHELL=/bin/bash ProcFB:  0 inteldrmfb  1 udldrmfb  2 VESA VGA ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-30-generic root=UUID=80dbf53e-11d0-4d0d-a7fa-d511aecdd24b ro quiet splash vt.handoff=7 RelatedPackageVersions:  linux-restricted-modules-3.8.0-30-generic N/A  linux-backports-modules-3.8.0-30-generic N/A  linux-firmware 1.106 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/14/2011 dmi.bios.vendor: Dell Inc. dmi.bios.version: A09 dmi.board.name: 0P792H dmi.board.vendor: Dell Inc. dmi.board.version: A09 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: A09 dmi.modalias: dmi:bvnDellInc.:bvrA09:bd04/14/2011:svnDellInc.:pnStudio1737:pvrA09:rvnDellInc.:rn0P792H:rvrA09:cvnDellInc.:ct8:cvrA09: dmi.product.name: Studio 1737 dmi.product.version: A09 dmi.sys.vendor: Dell Inc. --- ApportVersion: 2.12.2-0ubuntu1 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: ubuntu 2802 F.... pulseaudio ubuntu 4748 F.... pulseaudio /dev/snd/controlC1: ubuntu 4748 F.... pulseaudio CasperVersion: 1.336 DistroRelease: Ubuntu 13.10 IwConfig: eth0 no wireless extensions. lo no wireless extensions. LiveMediaBuild: Ubuntu 13.10 "Saucy Salamander" - Alpha amd64 (20130919) MachineType: Dell Inc. Studio 1737 MarkForUpload: True Package: linux (not installed) ProcEnviron: LANGUAGE=en_US TERM=xterm PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb 1 udldrmfb ProcKernelCmdLine: file=/cdrom/preseed/hostname.seed boot=casper initrd=/casper/initrd.lz quiet splash -- maybe-ubiquity ProcVersionSignature: Ubuntu 3.11.0-7.14-generic 3.11.1 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-3.11.0-7-generic N/A linux-backports-modules-3.11.0-7-generic N/A linux-firmware 1.114 RfKill: Tags: saucy Uname: Linux 3.11.0-7-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: dmi.bios.date: 04/14/2011 dmi.bios.vendor: Dell Inc. dmi.bios.version: A09 dmi.board.name: 0P792H dmi.board.vendor: Dell Inc. dmi.board.version: A09 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: A09 dmi.modalias: dmi:bvnDellInc.:bvrA09:bd04/14/2011:svnDellInc.:pnStudio1737:pvrA09:rvnDellInc.:rn0P792H:rvrA09:cvnDellInc.:ct8:cvrA09: dmi.product.name: Studio 1737 dmi.product.version: A09 dmi.sys.vendor: Dell Inc. --- ApportVersion: 2.9.2-0ubuntu8.3 Architecture: amd64 DistroRelease: Ubuntu 13.04 InstallationDate: Installed on 2013-09-06 (13 days ago) InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424) MarkForUpload: True Package: linux (not installed) ProcEnviron: TERM=xterm PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash Tags: raring Uname: Linux 3.12.0-999-generic x86_64 UnreportableReason: The running kernel is not an Ubuntu kernel UpgradeStatus: No upgrade log present (probably fresh install) UserGroups:
2013-09-20 01:28:49 Lonnie Lee Best attachment added HookError_cloud_archive.txt https://bugs.launchpad.net/bugs/1227833/+attachment/3830648/+files/HookError_cloud_archive.txt
2013-09-20 01:54:32 Lonnie Lee Best bug watch added http://bugzilla.kernel.org/show_bug.cgi?id=61711
2013-09-20 01:54:32 Lonnie Lee Best bug task added linux
2013-10-26 23:05:24 penalvch tags amd64 apport-bug apport-collected kernel-fixed-upstream raring saucy amd64 apport-bug apport-collected kernel-fixed-upstream latest-bios-a09 raring saucy
2013-12-17 14:16:34 Yannick Warnier bug added subscriber Yannick Warnier
2013-12-18 04:17:41 penalvch linux (Ubuntu): status Confirmed Incomplete
2014-02-10 14:06:10 Lonnie Lee Best attachment added Screenshot from 2014-02-10 08:01:22.png https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1227833/+attachment/3975928/+files/Screenshot%20from%202014-02-10%2008%3A01%3A22.png