package linux-image-3.5.0-40-generic (not installed) failed to install/upgrade: ErrorMessage: subprocess new pre-installation script returned error exit status 1

[N Orr]

Appeared during upgrade from Ubuntu 12.04 to 12.10

ProblemType: Package
DistroRelease: Ubuntu 12.10
Package: linux-image-3.5.0-40-generic (not installed)
ProcVersionSignature: Ubuntu 3.2.0-52.78-generic 3.2.48
Uname: Linux 3.2.0-52-generic i686
ApportVersion: 2.6.1-0ubuntu12
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: nigel 1534 F.... pulseaudio
Date: Wed Sep 11 18:18:21 2013
DuplicateSignature: package:linux-image-3.5.0-40-generic:(not installed):ErrorMessage: subprocess new pre-installation script returned error exit status 1
ErrorMessage: ErrorMessage: subprocess new pre-installation script returned error exit status 1
HibernationDevice: RESUME=UUID=4250ae03-6728-4acb-8946-e657b3d272cd
Lsusb:
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: Dell Computer Corporation Inspiron 8600
MarkForUpload: True
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: root=UUID=3b2f26b3-1a2d-417f-818e-adc324fb8a00 ro quiet splash
PulseList:
 Error: command ['pacmd', 'list'] failed with exit code 1: Home directory /home/nigel not ours.
 No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: grub-pc N/A
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux
Title: package linux-image-3.5.0-40-generic (not installed) failed to install/upgrade: ErrorMessage: subprocess new pre-installation script returned error exit status 1
UpgradeStatus: Upgraded to quantal on 2013-09-11 (0 days ago)
WpaSupplicantLog:

dmi.bios.date: 08/30/2004
dmi.bios.vendor: Dell Computer Corporation
dmi.bios.version: A10
dmi.board.name: 0P3490
dmi.board.vendor: Dell Computer Corporation
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Computer Corporation
dmi.modalias: dmi:bvnDellComputerCorporation:bvrA10:bd08/30/2004:svnDellComputerCorporation:pnInspiron8600:pvr:rvnDellComputerCorporation:rn0P3490:rvr:cvnDellComputerCorporation:ct8:cvr:
dmi.product.name: Inspiron 8600
dmi.sys.vendor: Dell Computer Corporation

[Brad Figg (brad-figg)]

This change was made by a bot.

[Brad Figg (brad-figg)]

   This kernel does not support a non-PAE CPU.
   dpkg: error processing /var/cache/apt/archives/linux-image-3.5.0-40-generic_3.5.0-40.62_i386.deb (--unpack):
    subprocess new pre-installation script returned error exit status 1

[N Orr (nigel-launchpad-f)]

https://help.ubuntu.com/community/PAE procedure provides the workaround for processors like this which support PAE but don't include the pae flag in /proc/cpuinfo