Ubuntu
linux package

package linux-image-3.5.0-39-generic 3.5.0-39.60~precise1 failed to install/upgrade: subprocess installed post-installation script returned error exit status 17

Bug #1221138 reported by Pascal Mons on 2013-09-05

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	linux (Ubuntu)	Won't Fix	Low	Unassigned

Bug Description

unable to install properly linux kernel 3.5.0-39
heeeeeee I get errors when updddddding Graphviz

installArchives() failed: (Reading database ...
(Reading database ... 5%%
(Reading database ... 10%%
(Reading database ... 15%%
(Reading database ... 20%%
(Reading database ... 25%%
(Reading database ... 30%%
(Reading database ... 35%%
(Reading database ... 40%%
(Reading database ... 45%%
(Reading database ... 50%%
(Reading database ... 55%%
(Reading database ... 60%%
(Reading database ... 65%%
(Reading database ... 70%%
(Reading database ... 75%%
(Reading database ... 80%%
(Reading database ... 85%%
(Reading database ... 90%%
(Reading database ... 95%%
(Reading database ... 100%%
(Reading database ... 1327697 files and directories currently installed.)
Preparing to replace boot-sav 3.199~ppa24~precise (using .../boot-sav_3.199~ppa25~precise_all.deb) ...
Unpacking replacement boot-sav ...
Preparing to replace boot-repair 3.199~ppa24~precise (using .../boot-repair_3.199~ppa25~precise_all.deb) ...
Unpacking replacement boot-repair ...
Preparing to replace boot-sav-extra 3.199~ppa24~precise (using .../boot-sav-extra_3.199~ppa25~precise_all.deb) ...
Unpacking replacement boot-sav-extra ...
Preparing to replace libgraphviz-dev 2.33.20130903.0446-1~precise (using .../libgraphviz-dev_2.33.20130905.0447-1~precise_amd64.deb) ...
Unpacking replacement libgraphviz-dev ...
Preparing to replace libgraphviz4 2.33.20130903.0446-1~precise (using .../libgraphviz4_2.33.20130905.0447-1~precise_amd64.deb) ...
Unpacking replacement libgraphviz4 ...
Preparing to replace graphviz 2.33.20130903.0446-1~precise (using .../graphviz_2.33.20130905.0447-1~precise_amd64.deb) ...
Unpacking replacement graphviz ...
Preparing to replace graphviz-dev 2.33.20130903.0446-1~precise (using .../graphviz-dev_2.33.20130905.0447-1~precise_all.deb) ...
Unpacking replacement graphviz-dev ...
Preparing to replace libgv-guile 2.33.20130903.0446-1~precise (using .../libgv-guile_2.33.20130905.0447-1~precise_amd64.deb) ...
Unpacking replacement libgv-guile ...
Preparing to replace libgv-lua 2.33.20130903.0446-1~precise (using .../libgv-lua_2.33.20130905.0447-1~precise_amd64.deb) ...
Unpacking replacement libgv-lua ...
Preparing to replace libgv-ocaml 2.33.20130903.0446-1~precise (using .../libgv-ocaml_2.33.20130905.0447-1~precise_amd64.deb) ...
Unpacking replacement libgv-ocaml ...
Preparing to replace libgv-perl 2.33.20130903.0446-1~precise (using .../libgv-perl_2.33.20130905.0447-1~precise_amd64.deb) ...
Unpacking replacement libgv-perl ...
Preparing to replace libgv-php5 2.33.20130903.0446-1~precise (using .../libgv-php5_2.33.20130905.0447-1~precise_amd64.deb) ...
Unpacking replacement libgv-php5 ...
Preparing to replace libgv-python 2.33.20130903.0446-1~precise (using .../libgv-python_2.33.20130905.0447-1~precise_amd64.deb) ...
Unpacking replacement libgv-python ...
Preparing to replace libgv-ruby 2.33.20130903.0446-1~precise (using .../libgv-ruby_2.33.20130905.0447-1~precise_amd64.deb) ...
Unpacking replacement libgv-ruby ...
Preparing to replace libgv-tcl 2.33.20130903.0446-1~precise (using .../libgv-tcl_2.33.20130905.0447-1~precise_amd64.deb) ...
Unpacking replacement libgv-tcl ...
Preparing to replace os-uninstaller 3.199~ppa24~precise (using .../os-uninstaller_3.199~ppa25~precise_all.deb) ...
Unpacking replacement os-uninstaller ...
Processing triggers for bamfdaemon ...
Rebuilding /usr/share/applications/bamf.index...
Processing triggers for desktop-file-utils ...
Processing triggers for gnome-menus ...
Processing triggers for man-db ...
Processing triggers for menu ...
Setting up linux-image-3.5.0-39-generic (3.5.0-39.60~precise1) ...
Running depmod.
update-initramfs: deferring update (hook will be called later)
Failed to symbolic-link /boot/initrd.img-3.5.0-39-generic to initrd.img:File exists at /var/lib/dpkg/info/linux-image-3.5.0-39-generic.postinst line 614.
dpkg: error processing linux-image-3.5.0-39-generic (--configure):
subprocess installed post-installation script returned error exit status 17
dpkg: dependency problems prevent configuration of linux-image-generic-lts-quantal:
linux-image-generic-lts-quantal depends on linux-image-3.5.0-39-generic; however:
Package linux-image-3.5.0-39-generic is not configured yet.
dpkg: error processing linux-image-generic-lts-quantal (--configure):
dependency problems - leaving unconfigured
Setting up boot-sav (3.199~ppa25~precise) ...
No apport report written because the error message indicates its a followup error from a previous failure.
Setting up boot-repair (3.199~ppa25~precise) ...
Setting up boot-sav-extra (3.199~ppa25~precise) ...
Setting up libgraphviz4 (2.33.20130905.0447-1~precise) ...
Setting up libgraphviz-dev (2.33.20130905.0447-1~precise) ...
Setting up graphviz (2.33.20130905.0447-1~precise) ...
Setting up graphviz-dev (2.33.20130905.0447-1~precise) ...
Setting up libgv-guile (2.33.20130905.0447-1~precise) ...
Setting up libgv-lua (2.33.20130905.0447-1~precise) ...
Setting up libgv-ocaml (2.33.20130905.0447-1~precise) ...
Setting up libgv-perl (2.33.20130905.0447-1~precise) ...
Setting up libgv-php5 (2.33.20130905.0447-1~precise) ...
Setting up libgv-python (2.33.20130905.0447-1~precise) ...
Setting up libgv-ruby (2.33.20130905.0447-1~precise) ...
Setting up libgv-tcl (2.33.20130905.0447-1~precise) ...
Setting up os-uninstaller (3.199~ppa25~precise) ...
Processing triggers for libc-bin ...
ldconfig deferred processing now taking place
Processing triggers for menu ...
Errors were encountered while processing:
linux-image-3.5.0-39-generic
linux-image-generic-lts-quantal
Setting up linux-image-3.5.0-39-generic (3.5.0-39.60~precise1) ...
Running depmod.
update-initramfs: deferring update (hook will be called later)
Failed to symbolic-link /boot/initrd.img-3.5.0-39-generic to initrd.img:File exists at /var/lib/dpkg/info/linux-image-3.5.0-39-generic.postinst line 614.
dpkg: error processing linux-image-3.5.0-39-generic (--configure):
subprocess installed post-installation script returned error exit status 17
dpkg: dependency problems prevent configuration of linux-image-generic-lts-quantal:
linux-image-generic-lts-quantal depends on linux-image-3.5.0-39-generic; however:
Package linux-image-3.5.0-39-generic is not configured yet.
dpkg: error processing linux-image-generic-lts-quantal (--configure):
dependency problems - leaving unconfigured
Errors were encountered while processing:

ProblemType: Package
DistroRelease: Ubuntu 12.04
Package: linux-image-3.5.0-39-generic 3.5.0-39.60~precise1
ProcVersionSignature: Ubuntu 3.2.0-52.78-generic 3.2.48
Uname: Linux 3.2.0-52-generic x86_64
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0.1-0ubuntu17.4
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: jean 4168 F.... pulseaudio
/dev/snd/controlC0: jean 4168 F.... pulseaudio
Card0.Amixer.info:
Card hw:0 'Intel'/'HDA Intel at 0xfe7f8000 irq 47'
   Mixer name : 'Analog Devices AD1989B'
   Components : 'HDA:11d4989b,10438311,00100300'
   Controls : 49
   Simple ctrls : 27
Card1.Amixer.info:
Card hw:1 'HDMI'/'HDA ATI HDMI at 0xfe8fc000 irq 48'
   Mixer name : 'ATI R6xx HDMI'
   Components : 'HDA:1002aa01,00aa0100,00100000'
   Controls : 6
   Simple ctrls : 1
Card1.Amixer.values:
Simple mixer control 'IEC958',0
   Capabilities: pswitch pswitch-joined penum
   Playback channels: Mono
   Mono: Playback [on]
Date: Thu Sep 5 06:10:47 2013
DuplicateSignature: package:linux-image-3.5.0-39-generic:3.5.0-39.60~precise1:subprocess installed post-installation script returned error exit status 17
ErrorMessage: subprocess installed post-installation script returned error exit status 17
HibernationDevice: RESUME=UUID=56f1614b-e623-409d-964c-196da18217cc
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
MachineType: System manufacturer P5Q3 DELUXE
MarkForUpload: True
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.2.0-52-generic root=UUID=b6659b8e-576f-4ae3-aca2-d714dc39b2d9 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: grub-pc N/A
RfKill:
0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux
StagingDrivers: zram
Title: package linux-image-3.5.0-39-generic 3.5.0-39.60~precise1 failed to install/upgrade: subprocess installed post-installation script returned error exit status 17
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/26/2009
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 2105
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: P5Q3 DELUXE
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr2105:bd05/26/2009:svnSystemmanufacturer:pnP5Q3DELUXE:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5Q3DELUXE:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: P5Q3 DELUXE
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

Tags:

Revision history for this message

Pascal Mons (anton+) wrote on 2013-09-05:

AcpiTables.txt Edit (203.3 KiB, text/plain; charset="utf-8")
AlsaDevices.txt Edit (656 bytes, text/plain; charset="utf-8")
AplayDevices.txt Edit (375 bytes, text/plain; charset="utf-8")
AptOrdering.txt Edit (786 bytes, text/plain; charset="utf-8")
ArecordDevices.txt Edit (330 bytes, text/plain; charset="utf-8")
BootDmesg.txt Edit (70.5 KiB, text/plain; charset="utf-8")
CRDA.txt Edit (257 bytes, text/plain; charset="utf-8")
Card0.Amixer.values.txt Edit (5.7 KiB, text/plain; charset="utf-8")
Card0.Codecs.codec.0.txt Edit (17.0 KiB, text/plain; charset="utf-8")
Card1.Codecs.codec.0.txt Edit (1.1 KiB, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (5.8 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (2.0 KiB, text/plain; charset="utf-8")
Df.txt Edit (653 bytes, text/plain; charset="utf-8")
Dmesg.txt Edit (76.4 KiB, text/plain; charset="utf-8")
DpkgHistoryLog.txt Edit (11.4 KiB, text/plain; charset="utf-8")
DpkgTerminalLog.txt Edit (3.6 KiB, text/plain; charset="utf-8")
IwConfig.txt Edit (683 bytes, text/plain; charset="utf-8")
Lspci.txt Edit (34.1 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (894 bytes, text/plain; charset="utf-8")
PciMultimedia.txt Edit (4.3 KiB, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (3.1 KiB, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (2.2 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (4.7 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (152.1 KiB, text/plain; charset="utf-8")
UdevLog.txt Edit (304.4 KiB, text/plain; charset="utf-8")
WifiSyslog.txt Edit (782.8 KiB, text/plain; charset="utf-8")

Revision history for this message

Brad Figg (brad-figg) wrote on 2013-09-05: Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status:	New → Confirmed
tags:	added: quantal

Apport retracing service (apport) on 2013-09-05

tags:

removed: need-duplicate-check

Revision history for this message

Joseph Salisbury (jsalisbury) wrote on 2013-09-05:

You may need to run the following:

sudo apt-get install -f
sudo apt-get clean
sudo apt-get update

Then re-install the package.

If that does not resolve your issue, please mark the bug as "Confirmed"

Changed in linux (Ubuntu):
importance:	Undecided → Low
status:	Confirmed → Incomplete

Revision history for this message

Pascal Mons (anton+) wrote on 2013-09-06:

Well, there is indeed a bug in the file /var/lib/dpkg/info/linux-image-3.5.0-39-generic.postinst

I substituted all (four) occurrences of pwd in /var/lib/dpkg/info/linux-image-3.2.0-34-generic.postinst with getcwd() and now everything seems to work ...

The solution is explained at large @ http://askubuntu.com/questions/233798/linux-image-generic-seems-to-be-broken

pwd doesn't work from within perl apparently, it just returns an empty string.

In any case, I'm fairly certain that it's a bug that the postinst script calls pwd instead of using Perl's own Cwd like it ought to.

pwd is a bash shell command line / bourne shell.

Would you please update the linux-image-3.5.0-39-generic.postinst script accordingly ? and the bug status if I couldn't update it.

Thanks.

Changed in linux (Ubuntu):
status:	Incomplete → Confirmed

Revision history for this message

Pascal Mons (anton+) wrote on 2013-09-06:

In my case it was a substitution in /var/lib/dpkg/info/linux-image-3.5.0-39-generic.postinst

Not the /var/lib/dpkg/info/linux-image-3.2.0-34-generic.postinst mentionned on the askubuntu.com website.

Revision history for this message

Pascal Mons (anton+) wrote on 2013-09-06:

The relevant error message was (from the reported error above)

Failed to symbolic-link /boot/initrd.img-3.5.0-39-generic to initrd.img:File exists at /var/lib/dpkg/info/linux-image-3.5.0-39-generic.postinst line 614.

Revision history for this message

Pascal Mons (anton+) wrote on 2013-09-09:

A couple of days before I installed the kernel 3.5.0-40 through the regular Ubuntu Update process and all went fine. I did check the /var/lib/dpkg/info/linux-image-3.5.0-40-generic.postrm file and it still sported the 4 occurences of pwd in this instruction :

chomp($cwd = `pwd`);

When first installing the Quantal kernel backport there was no problem and subsequent updates went fine. However the automatic update process did install a 3.5.0 kernel recent version (far above the 40 currently supported). I did not pay attention to the GRUB boot screen which was still showing that the 3.5.0-39 was used by my Ubuntu 12.04 system and I removed as usual the older(s) kernels from my /boot partition. Following this I had to boot through th regular 3.2 kernel and I did re-install the kernel 3.5.0-39 through the following precedure coming from an official Ubuntu website :

1) Add the X-team ppa (https://launchpad.net/~ubuntu-x-swat/+archive/q-lts-backport)
sudo add-apt-repository ppa:ubuntu-x-swat/q-lts-backport
2) Update apt and install the new kernel
sudo apt-get update && sudo apt-get install linux-image-generic-lts-quantal linux-headers-generic-lts-quantal
3) Restart your computer to boot into the new kernel

However I was faced with the reported bug :
package linux-image-3.5.0-39-generic 3.5.0-39.60~precise1 failed to install/upgrade: subprocess installed post-installation script returned error exit status 17

Only after replacing all occurences of pwd by getcwd() within /var/lib/dpkg/info/linux-image-3.2.0-34-generic.postinst , did I succeed to re-install the Quantal backport of 3.5.0-39 in Precise 12.04

For information before re-installing I did the following to remove the Quantal kernel :

1) Install ppa-purge
sudo apt-get install ppa-purge
2) Remove the ppa
sudo ppa-purge ppa:ubuntu-x-swat/q-lts-backport
3) PPA Purge will find the packages installed and offered to downgrade them.
Say yes and ppa-purge will remove the upgraded versions and reinstall the versions from the archive.
4) Remove the meta packages
sudo apt-get remove --purge linux-image-generic-lts-quantal linux-headers-generic-lts-quantal
5) Remove the kernel itself. While running the new kernel, enter the following command
uname -r
This returns a number, like '3.5.0-8-generic'. Use the number (3.5.0-8) to replace the word KERNEL
sudo apt-get remove --purge linux-image-KERNEL-generic linux-headers-KERNEL linux-headers-KERNEL-generic
sudo apt-get autoremove
Eg, for '3.5.0-8'
sudo apt-get remove --purge linux-image-3.5.0-8-generic linux-headers-3.5.0-8 linux-headers-3.5.0-8

In short the used :

chomp($cwd = `pwd`);

is working as it did before, however I am not sure weather the problem would re-appear following a full un-install / re-install.

the solution was to use :

chomp($cwd=`getcwd()`);

chomp($cwd = `pwd`);

Only after replacing all occurences of pwd by getcwd() within /var/lib/dpkg/info/linux-image-3.2.0-34-generic.postinst , did I succeed to re-install the Quantal backport of 3.5.0-39 in Precise 12.04

For information before re-installing I did the following to remove the Quantal kernel :

1) Install ppa-purge
sudo apt-get install ppa-purge
2) Remove the ppa
sudo ppa-purge ppa:ubuntu-x-swat/q-lts-backport
3) PPA Purge will find the packages installed and offered to downgrade them.
Say yes and ppa-purge will remove the upgraded versions and reinstall the versions from the archive.
4) Remove the meta packages
sudo apt-get remove --purge linux-image-generic-lts-quantal linux-headers-generic-lts-quantal
5) Remove the kernel itself. While running the new kernel, enter the following command
uname -r
This returns a number, like '3.5.0-8-generic'. Use the number (3.5.0-8) to replace the word KERNEL
sudo apt-get remove --purge linux-image-KERNEL-generic linux-headers-KERNEL linux-headers-KERNEL-generic 
sudo apt-get autoremove
Eg, for '3.5.0-8'
sudo apt-get remove --purge linux-image-3.5.0-8-generic linux-headers-3.5.0-8 linux-headers-3.5.0-8

In short the used :

chomp($cwd = `pwd`);

is working as it did before, however I am not sure weather the problem would re-appear following a full un-install / re-install.

the solution was to use :

chomp($cwd=`getcwd()`);

Revision history for this message

Po-Hsu Lin (cypressyew) wrote on 2020-01-09:

3.5 EOL,
please feel free to open a new bug if you're still encounter this issue with newer releases.

Changed in linux (Ubuntu):
status:	Confirmed → Won't Fix

Revision history for this message

Pascal Mons (anton+) wrote on 2020-01-09:

I didn't see this recurring in newer releases.

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package linux-image-3.5.0-39-generic 3.5.0-39.60~precise1 failed to install/upgrade: subprocess installed post-installation script returned error exit status 17

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