USB32VGAE from StarTech is not working.

Bug #1216006 reported by Anthony Dodd
24
This bug affects 5 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
In Progress
Medium
Unassigned

Bug Description

I recently purchased a USB32VGAE adapter from StarTech, but unfortunately it is not working. I am using 13.04, exclusive boot on a Lenovo ThinkPad X230. I would wager that this is simply a driver issue. I've looked through the bug logs here on lp for a few weeks and I've found related bug reports, though most of them are quite old at this point.

ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: linux-image-3.8.0-29-generic 3.8.0-29.42
ProcVersionSignature: Ubuntu 3.8.0-29.42-generic 3.8.13.5
Uname: Linux 3.8.0-29-generic x86_64
ApportVersion: 2.9.2-0ubuntu8.3
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: aj 2653 F.... pulseaudio
 /dev/snd/pcmC0D0p: aj 2653 F...m pulseaudio
 /dev/snd/controlC1: aj 2653 F.... pulseaudio
Date: Fri Aug 23 10:15:25 2013
HibernationDevice: RESUME=UUID=cce90710-9fe7-460a-963e-69c72b920f0f
InstallationDate: Installed on 2013-07-25 (29 days ago)
InstallationMedia: This
MachineType: LENOVO 2306CTO
MarkForUpload: True
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-29-generic root=UUID=baea5a52-7f99-4152-b161-2e4bbb01b9f2 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.8.0-29-generic N/A
 linux-backports-modules-3.8.0-29-generic N/A
 linux-firmware 1.106
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/30/2012
dmi.bios.vendor: LENOVO
dmi.bios.version: G2ET32WW (1.12 )
dmi.board.asset.tag: Not Available
dmi.board.name: 2306CTO
dmi.board.vendor: LENOVO
dmi.board.version: Not Available
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvrG2ET32WW(1.12):bd05/30/2012:svnLENOVO:pn2306CTO:pvrThinkPadX230:rvnLENOVO:rn2306CTO:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 2306CTO
dmi.product.version: ThinkPad X230
dmi.sys.vendor: LENOVO

Revision history for this message
Anthony Dodd (thedodd) wrote :
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.11 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.11-rc6-saucy/

Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
Revision history for this message
juan jose castro (joanjocastro) wrote :

Any news on that?
I also recently bought the same Startech device and I had to come back to windows due to that issue.
I love ubuntu but for my daily work I need 2 additional display connection apart from my own laptop.
Thanks

Changed in linux (Ubuntu):
status: Expired → In Progress
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