[LENOVO ThinkPad T520 4239] suspend/resume failure

Bug #1211128 reported by Jono Bacon
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

My T520 has stopped suspending and resuming. I close the lid and doesn't suspend. Not sure if this has anything to do with it, but I noticed it stopped suspending when I installed XMir.

ProblemType: KernelOops
DistroRelease: Ubuntu 13.10
Package: linux-image-3.10.0-6-generic 3.10.0-6.17
ProcVersionSignature: Ubuntu 3.10.0-6.17-generic 3.10.3
Uname: Linux 3.10.0-6-generic i686
Annotation: This occured during a previous suspend and prevented it from resuming properly.
ApportVersion: 2.12-0ubuntu3
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: jono 1626 F.... pulseaudio
Date: Sun Aug 11 19:13:14 2013
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
HibernationDevice: RESUME=UUID=c393e27b-dbde-45a2-b4ad-173dc6b0fd94
InstallationDate: Installed on 2013-05-05 (98 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Alpha i386 (20130504)
InterpreterPath: /usr/bin/python3.3
MachineType: LENOVO 4239CTO
MarkForUpload: True
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcEnviron:
 TERM=linux
 PATH=(custom, no user)
ProcFB:
 0 inteldrmfb
 1 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.10.0-6-generic root=UUID=8e1541d7-f15f-47b5-8f6d-12b862cf688b ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Daemon not responding.
RelatedPackageVersions:
 linux-restricted-modules-3.10.0-6-generic N/A
 linux-backports-modules-3.10.0-6-generic N/A
 linux-firmware 1.113
SourcePackage: linux
Title: [LENOVO 4239CTO] suspend/resume failure
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

dmi.bios.date: 12/06/2011
dmi.bios.vendor: LENOVO
dmi.bios.version: 8AET56WW (1.36 )
dmi.board.asset.tag: Not Available
dmi.board.name: 4239CTO
dmi.board.vendor: LENOVO
dmi.board.version: Not Available
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvr8AET56WW(1.36):bd12/06/2011:svnLENOVO:pn4239CTO:pvrThinkPadT520:rvnLENOVO:rn4239CTO:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 4239CTO
dmi.product.version: ThinkPad T520
dmi.sys.vendor: LENOVO

Revision history for this message
Jono Bacon (jonobacon) wrote :
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
penalvch (penalvch) wrote : Re: [LENOVO 4239CTO] suspend/resume failure

Jono Bacon, as per http://download.lenovo.com/express/ddfm.html an update is available for your BIOS (1.43). If you update to this, does it change anything?

If not, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Thank you for your understanding.

tags: added: bios-outdated-1.43 needs-upstream-testing regression-potential
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
summary: - [LENOVO 4239CTO] suspend/resume failure
+ [LENOVO ThinkPad T520 4239] suspend/resume failure
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Hi Jono,

I see you are running the 3.10.0-6.17 kernel. Saucy has been rebased to the 3.11 kernel. Can you apply the latest updates and see if this bug still exits? If it does, we will want to test some earlier kernels to identify if a kernel update introduced the regression. We can then perform a kernel bisect to identify the exact commit that may have introduced this.

Changed in linux (Ubuntu):
importance: Undecided → Medium
tags: added: kernel-da-key
Changed in linux (Ubuntu):
assignee: nobody → Joseph Salisbury (jsalisbury)
status: Incomplete → In Progress
Revision history for this message
gf (user-of-xubuntu) wrote :

Hello,

I had the same problem on a T500 machine.
A Lenovo BIOS update solved the problem for me.

I started to play around with the sleep settings while connect to power, battery, and closing the lid and as a workaround a logout before sending it to sleep also works without a BIOS update.

This is a double post.

Changed in linux (Ubuntu):
status: In Progress → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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