package linux-image-3.8.0-26-generic (not installed) failed to install/upgrade: ErrorMessage: subprocess new pre-installation script returned error exit status 1

Bug #1203271 reported by Akom
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Invalid
Low
Unassigned

Bug Description

updgrade 12.10->13.04
Vanilla machine, barely used. Same thing happened on the upgrade of 12.04->12.10 (separate bug report)

ProblemType: Package
DistroRelease: Ubuntu 13.04
Package: linux-image-3.8.0-26-generic (not installed)
ProcVersionSignature: Ubuntu 3.2.0-49.75-generic 3.2.46
Uname: Linux 3.2.0-49-generic i686
NonfreeKernelModules: vboxpci vboxnetadp vboxnetflt vboxdrv
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0.1-0ubuntu17.3
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: akom 6930 F.... pulseaudio
Card0.Amixer.info:
 Card hw:0 'I82801DBICH4'/'Intel 82801DB-ICH4 with AD1981B at irq 11'
   Mixer name : 'Analog Devices AD1981B'
   Components : 'AC97a:41445374'
   Controls : 26
   Simple ctrls : 18
Card29.Amixer.info:
 Card hw:29 'ThinkPadEC'/'ThinkPad Console Audio Control at EC reg 0x30, fw 1RHT71WW-3.04'
   Mixer name : 'ThinkPad EC 1RHT71WW-3.04'
   Components : ''
   Controls : 2
   Simple ctrls : 1
Card29.Amixer.values:
 Simple mixer control 'Console',0
   Capabilities: pvolume pvolume-joined pswitch pswitch-joined penum
   Playback channels: Mono
   Limits: Playback 0 - 14
   Mono: Playback 14 [100%] [on]
Date: Sat Jul 20 00:54:42 2013
ErrorMessage: ErrorMessage: subprocess new pre-installation script returned error exit status 1
HibernationDevice: RESUME=UUID=a1449bfb-f403-426e-b909-72536a444569
InstallationMedia: Xubuntu 10.04 "Lucid Lynx" - Release i386 (20100429)
MachineType: IBM 2374K1U
MarkForUpload: True
PccardctlIdent:
 Socket 0:
   no product info available
 Socket 1:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
 Socket 1:
   no card
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-49-generic root=UUID=aa83f29d-7935-454c-9381-51cd96238985 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 127: pacmd: error while loading shared libraries: libpulsecommon-2.1.so: cannot open shared object file: No such file or directory
RelatedPackageVersions: grub-pc 1.99-21ubuntu3.9
SourcePackage: linux
Title: package linux-image-3.8.0-26-generic (not installed) failed to install/upgrade: ErrorMessage: subprocess new pre-installation script returned error exit status 1
UpgradeStatus: Upgraded to raring on 2013-07-20 (0 days ago)
dmi.bios.date: 10/13/2005
dmi.bios.vendor: IBM
dmi.bios.version: 1RETDNWW (3.19 )
dmi.board.name: 2374K1U
dmi.board.vendor: IBM
dmi.board.version: Not Available
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: IBM
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnIBM:bvr1RETDNWW(3.19):bd10/13/2005:svnIBM:pn2374K1U:pvrThinkPadT42:rvnIBM:rn2374K1U:rvrNotAvailable:cvnIBM:ct10:cvrNotAvailable:
dmi.product.name: 2374K1U
dmi.product.version: ThinkPad T42
dmi.sys.vendor: IBM

Revision history for this message
Akom (akomakom) wrote :
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Brad Figg (brad-figg) wrote : BOT: Examined VarLogDistupgradeApttermlog.gz

   This kernel does not support a non-PAE CPU.
   dpkg: error processing /var/cache/apt/archives/linux-image-3.8.0-26-generic_3.8.0-26.38_i386.deb (--unpack):
    subprocess new pre-installation script returned error exit status 1

tags: added: varlogdistupgradeapttermlog-examined
Changed in linux (Ubuntu):
importance: Undecided → Low
status: Confirmed → Invalid
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