[Acer Aspire 5820T] Hibernation Fails to resume with encrypted swap

Bug #1200998 reported by userDepth on 2013-07-13
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Medium
Unassigned

Bug Description

My home folder is encrypted. Whe resuming the screen goes purple and black and the cursor appears after purple to then disappear when the screen goes black again and purple again and so on until screen stays black where the onyl thing possible to do is Ctrl+Alt+F1 to do a reboot.

ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: linux-image-3.8.0-26-generic 3.8.0-26.38
ProcVersionSignature: Ubuntu 3.8.0-26.38-generic 3.8.13.2
Uname: Linux 3.8.0-26-generic x86_64
ApportVersion: 2.9.2-0ubuntu8.1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: zahory 3173 F.... pulseaudio
Date: Sat Jul 13 16:58:05 2013
EcryptfsInUse: Yes
HibernationDevice: RESUME=UUID=f32ce288-e24c-4ea8-9d2b-fb5c9e81d4a8
InstallationDate: Installed on 2013-07-10 (3 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
MachineType: Acer Aspire 5820T
MarkForUpload: True
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-26-generic root=UUID=1b8c7415-ce13-46cb-915b-d5be6763ee26 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.8.0-26-generic N/A
 linux-backports-modules-3.8.0-26-generic N/A
 linux-firmware 1.106
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/08/2010
dmi.bios.vendor: INSYDE
dmi.bios.version: V1.19
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: ZR7B
dmi.board.vendor: Acer
dmi.board.version: Base Board Version
dmi.chassis.type: 10
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnINSYDE:bvrV1.19:bd09/08/2010:svnAcer:pnAspire5820T:pvrV1.19:rvnAcer:rnZR7B:rvrBaseBoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
dmi.product.name: Aspire 5820T
dmi.product.version: V1.19
dmi.sys.vendor: Acer

userDepth (markonuvo) wrote :
userDepth (markonuvo) wrote :

Just in case.

userDepth (markonuvo) wrote :

The attachment comes from the command : lsusb -v > lsusb-v.log

Which gives the following output to terminal :

Couldn't open device, some information will be missing
Couldn't open device, some information will be missing
Couldn't open device, some information will be missing
Couldn't open device, some information will be missing
Couldn't open device, some information will be missing
Couldn't open device, some information will be missing

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
tags: added: bios-outdated-v1.25 hibernate needs-upstream-testing regression-potential resume
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
summary: - Hibernation Fails to resume
+ [Acer Aspire 5820T] Hibernation Fails to resume

:~$ sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
[sudo] password for user:
V1.25
03/16/2011

checoimg, this is currently a known issue that hibernation will fail to resume due to an encrypted swap. Please refer to https://help.ubuntu.com/community/EncryptedHome for more information. We will tag this bug "encrypted-swap" so that we can track this issue going forward and possibly request additional testing. Thanks in advance for your patience and cooperation.

tags: added: latest-bios-v1.25
removed: bios-outdated-v1.25
tags: added: encrypted-swap
removed: needs-upstream-testing regression-potential
Changed in linux (Ubuntu):
status: Incomplete → Confirmed
summary: - [Acer Aspire 5820T] Hibernation Fails to resume
+ Hibernation Fails to resume with encryped swap
summary: - Hibernation Fails to resume with encryped swap
+ Hibernation Fails to resume with encrypted swap

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.11 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.11-rc1-saucy/

Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
userDepth (markonuvo) wrote :

Christopher said that encrypted swap won't resume so I don't see a point on testing a new kernel. 3.11 is out already ?

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Brad Figg (brad-figg) on 2013-07-23
summary: - Hibernation Fails to resume with encrypted swap
+ [Acer Aspire 5820T] Hibernation Fails to resume with encrypted swap
userDepth (markonuvo) wrote :

Fixed int Ubuntu Gnome 13.10 Daily now I just nedd it on the power menu. :)
Without encrypted swap.

To post a comment you must log in.
This report contains Public information  Edit
Everyone can see this information.

Other bug subscribers