package linux-image-3.8.0-26-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1

[Luis Rosario]

 /var/cache/apt/archives/linux-image-3.8.0-26-generic_3.8.0-26.38_i386.deb
 /var/cache/apt/archives/linux-image-3.8.0-25-generic_3.8.0-25.37_i386.deb
E: Sub-process /usr/bin/dpkg returned an error code (1)

ProblemType: Package
DistroRelease: Ubuntu 13.04
Package: linux-image-3.8.0-26-generic (not installed)
ProcVersionSignature: Ubuntu 3.2.0-45.70-generic 3.2.44
Uname: Linux 3.2.0-45-generic i686
ApportVersion: 2.9.2-0ubuntu8.1
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: vaio 1923 F.... pulseaudio
Date: Tue Jun 18 21:18:30 2013
DpkgTerminalLog:
 Unpacking linux-image-3.8.0-26-generic (from .../linux-image-3.8.0-26-generic_3.8.0-26.38_i386.deb) ...
 This kernel does not support a non-PAE CPU.
 dpkg: error processing /var/cache/apt/archives/linux-image-3.8.0-26-generic_3.8.0-26.38_i386.deb (--unpack):
  subprocess new pre-installation script returned error exit status 1
DuplicateSignature: package:linux-image-3.8.0-26-generic:(not installed):subprocess new pre-installation script returned error exit status 1
ErrorMessage: subprocess new pre-installation script returned error exit status 1
HibernationDevice: RESUME=UUID=40b96ff7-e6e2-4c9f-9f96-1a98817a2374
InstallationDate: Installed on 2012-09-02 (288 days ago)
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release i386 (20110427.1)
MachineType: Sony Corporation VGN-A197VP(PT)
MarkForUpload: True
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-45-generic root=UUID=6412ca0f-409e-4a30-ad08-99ca92b6f9f0 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: grub-pc 2.00-13ubuntu3
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: yes
SourcePackage: linux
Title: package linux-image-3.8.0-26-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1
UpgradeStatus: Upgraded to raring on 2013-06-14 (4 days ago)
dmi.bios.date: 09/28/2004
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: R0080F1
dmi.chassis.asset.tag: 8Q4M000000000000000000190000
dmi.chassis.type: 10
dmi.chassis.vendor: Sony Corporation
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrR0080F1:bd09/28/2004:svnSonyCorporation:pnVGN-A197VP(PT):pvr01:cvnSonyCorporation:ct10:cvrN/A:
dmi.product.name: VGN-A197VP(PT)
dmi.product.version: 01
dmi.sys.vendor: Sony Corporation

[Brad Figg (brad-figg)]

This change was made by a bot.

[Chad Yu (yuzhaobo77)]

also affects:
linux-headers-3.8.0-26_3.8.0-26.38_all.deb
linux-headers-3.8.0-26-generic_3.8.0-26.38_amd64.deb
linux-headers-generic_3.8.0.26.44_amd64.deb

[Linping Wu (linblack1988)]

with this error,all new softwares can't be installed!

[Luis Rosario (bras-rosario)]

and what can we do about it?

On Thu, Jul 25, 2013 at 12:39 AM, Linping Wu <email address hidden> wrote:

> with this error,all new softwares can't be installed!
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1192320
>
> Title:
> package linux-image-3.8.0-26-generic (not installed) failed to
> install/upgrade: subprocess new pre-installation script returned error
> exit status 1
>
> Status in “linux” package in Ubuntu:
> Confirmed
>
> Bug description:
>
> /var/cache/apt/archives/linux-image-3.8.0-26-generic_3.8.0-26.38_i386.deb
>
> /var/cache/apt/archives/linux-image-3.8.0-25-generic_3.8.0-25.37_i386.deb
> E: Sub-process /usr/bin/dpkg returned an error code (1)
>
> ProblemType: Package
> DistroRelease: Ubuntu 13.04
> Package: linux-image-3.8.0-26-generic (not installed)
> ProcVersionSignature: Ubuntu 3.2.0-45.70-generic 3.2.44
> Uname: Linux 3.2.0-45-generic i686
> ApportVersion: 2.9.2-0ubuntu8.1
> Architecture: i386
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: vaio 1923 F.... pulseaudio
> Date: Tue Jun 18 21:18:30 2013
> DpkgTerminalLog:
> Unpacking linux-image-3.8.0-26-generic (from
> .../linux-image-3.8.0-26-generic_3.8.0-26.38_i386.deb) ...
> This kernel does not support a non-PAE CPU.
> dpkg: error processing
> /var/cache/apt/archives/linux-image-3.8.0-26-generic_3.8.0-26.38_i386.deb
> (--unpack):
> subprocess new pre-installation script returned error exit status 1
> DuplicateSignature: package:linux-image-3.8.0-26-generic:(not
> installed):subprocess new pre-installation script returned error exit
> status 1
> ErrorMessage: subprocess new pre-installation script returned error exit
> status 1
> HibernationDevice: RESUME=UUID=40b96ff7-e6e2-4c9f-9f96-1a98817a2374
> InstallationDate: Installed on 2012-09-02 (288 days ago)
> InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release i386
> (20110427.1)
> MachineType: Sony Corporation VGN-A197VP(PT)
> MarkForUpload: True
> PccardctlIdent:
> Socket 0:
> no product info available
> PccardctlStatus:
> Socket 0:
> no card
> ProcFB: 0 radeondrmfb
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-45-generic
> root=UUID=6412ca0f-409e-4a30-ad08-99ca92b6f9f0 ro quiet splash vt.handoff=7
> PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
> PulseAudio daemon running, or not running as session daemon.
> RelatedPackageVersions: grub-pc 2.00-13ubuntu3
> RfKill:
> 0: phy0: Wireless LAN
> Soft blocked: no
> Hard blocked: yes
> SourcePackage: linux
> Title: package linux-image-3.8.0-26-generic (not installed) failed to
> install/upgrade: subprocess new pre-installation script returned error exit
> status 1
> UpgradeStatus: Upgraded to raring on 2013-06-14 (4 days ago)
> dmi.bios.date: 09/28/2004
> dmi.bios.vendor: American Megatrends Inc.
> dmi.bios.version: R0080F1
> dmi.chassis.asset.tag: 8Q4M000000000000000000190000
> dmi.chassis.type: 10
> dmi.chassis.vendor: Sony Corporation
> dmi.chassis.version: N/A
> dmi.modalias:
> dmi:bvnA...