package linux-image-3.8.0-21-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1

Bug #1182670 reported by Humberto Portillo
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Low
Unassigned

Bug Description

# apt-get -f install
Reading package lists... Done
Building dependency tree
Reading state information... Done
Correcting dependencies... Done
The following packages were automatically installed and are no longer required:
  alien cpp-4.6 gir1.2-indicate-0.7 gtk2-engines-murrine libbabl-0.0-0
  libblas3gf libdconf0 libgegl-0.0-0 libgrail5 libindicate-gtk3 libindicate5
  libkms1 libllvm3.0 libllvm3.1 libqpdf8 librpmbuild3 librpmsign1 libsigsegv2
  libslp1 libwebp2 libx264-120 linux-headers-3.5.0-25
  linux-headers-3.5.0-25-generic linux-headers-3.5.0-26
  linux-headers-3.5.0-26-generic linux-headers-3.8.0-19
  linux-headers-3.8.0-19-generic linux-image-3.8.0-19-generic
  linux-image-extra-3.8.0-19-generic lsb-core lubuntu-artwork-12-04
  lubuntu-artwork-12-10 m4 ncurses-term pax python-apport python-gpgme
  python-launchpadlib python-lazr.restfulclient python-lazr.uri python-oauth
  python-simplejson python-virtkey python-wadllib python3.2 python3.2-minimal
  rpm
Use 'apt-get autoremove' to remove them.
The following extra packages will be installed:
  linux-image-3.8.0-19-generic linux-image-3.8.0-21-generic
Suggested packages:
  fdutils linux-doc-3.8.0 linux-source-3.8.0 linux-tools
The following NEW packages will be installed:
  linux-image-3.8.0-19-generic linux-image-3.8.0-21-generic
0 upgraded, 2 newly installed, 0 to remove and 12 not upgraded.
7 not fully installed or removed.
Need to get 0 B/24.1 MB of archives.
After this operation, 52.8 MB of additional disk space will be used.
Do you want to continue [Y/n]?
WARNING: The following packages cannot be authenticated!
  linux-image-3.8.0-21-generic linux-image-3.8.0-19-generic
Install these packages without verification [y/N]? Y
dpkg: warning: files list file for package 'linux-image-3.2.0-37-generic' missing; assuming package has no files currently installed
dpkg: warning: files list file for package 'linux-image-3.2.0-23-generic' missing; assuming package has no files currently installed
dpkg: warning: files list file for package 'linux-image-3.2.0-36-generic' missing; assuming package has no files currently installed
dpkg: warning: files list file for package 'linux-image-3.2.0-35-generic' missing; assuming package has no files currently installed
(Reading database ... 325992 files and directories currently installed.)
Unpacking linux-image-3.8.0-21-generic (from .../linux-image-3.8.0-21-generic_3.8.0-21.32_i386.deb) ...
This kernel does not support a non-PAE CPU.
dpkg: error processing /var/cache/apt/archives/linux-image-3.8.0-21-generic_3.8.0-21.32_i386.deb (--unpack):
 subprocess new pre-installation script returned error exit status 1
Examining /etc/kernel/postrm.d .
run-parts: executing /etc/kernel/postrm.d/initramfs-tools 3.8.0-21-generic /boot/vmlinuz-3.8.0-21-generic
run-parts: executing /etc/kernel/postrm.d/zz-update-grub 3.8.0-21-generic /boot/vmlinuz-3.8.0-21-generic
Unpacking linux-image-3.8.0-19-generic (from .../linux-image-3.8.0-19-generic_3.8.0-19.30_i386.deb) ...
This kernel does not support a non-PAE CPU.
dpkg: error processing /var/cache/apt/archives/linux-image-3.8.0-19-generic_3.8.0-19.30_i386.deb (--unpack):
 subprocess new pre-installation script returned error exit status 1
Examining /etc/kernel/postrm.d .
run-parts: executing /etc/kernel/postrm.d/initramfs-tools 3.8.0-19-generic /boot/vmlinuz-3.8.0-19-generic
run-parts: executing /etc/kernel/postrm.d/zz-update-grub 3.8.0-19-generic /boot/vmlinuz-3.8.0-19-generic
Errors were encountered while processing:
 /var/cache/apt/archives/linux-image-3.8.0-21-generic_3.8.0-21.32_i386.deb
 /var/cache/apt/archives/linux-image-3.8.0-19-generic_3.8.0-19.30_i386.deb
E: Sub-process /usr/bin/dpkg returned an error code (1)

----------------------------
00:00.0 Host bridge [0600]: Intel Corporation 82855PM Processor to I/O Controller [8086:3340] (rev 03)
 Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR+ FastB2B- DisINTx-
 Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort+ >SERR- <PERR- INTx-
 Latency: 0
 Region 0: Memory at e0000000 (32-bit, prefetchable) [size=128M]
 Capabilities: [e4] Vendor Specific Information: Len=04 <?>
 Capabilities: [a0] AGP version 2.0
  Status: RQ=32 Iso- ArqSz=0 Cal=0 SBA+ ITACoh- GART64- HTrans- 64bit- FW+ AGP3- Rate=x1,x2,x4
  Command: RQ=1 ArqSz=0 Cal=0 SBA+ AGP+ GART64- 64bit- FW- Rate=x4
 Kernel driver in use: agpgart-intel

00:01.0 PCI bridge [0604]: Intel Corporation 82855PM Processor to AGP Controller [8086:3341] (rev 03) (prog-if 00 [Normal decode])
 Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR+ FastB2B- DisINTx-
 Status: Cap- 66MHz+ UDF- FastB2B+ ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
 Latency: 32
 Bus: primary=00, secondary=01, subordinate=01, sec-latency=32
 I/O behind bridge: 0000c000-0000cfff
 Memory behind bridge: fc000000-fdffffff
 Prefetchable memory behind bridge: e8000000-efffffff
 Secondary status: 66MHz+ FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort+ <SERR- <PERR-
 BridgeCtl: Parity- SERR- NoISA+ VGA+ MAbort- >Reset- FastB2B-
  PriDiscTmr- SecDiscTmr- DiscTmrStat- DiscTmrSERREn-
 Kernel modules: shpchp

00:1d.0 USB controller [0c03]: Intel Corporation 82801DB/DBL/DBM (ICH4/ICH4-L/ICH4-M) USB UHCI Controller #1 [8086:24c2] (rev 01) (prog-if 00 [UHCI])
 Subsystem: Intel Corporation Latitude D400/D500 [8086:4541]
 Control: I/O+ Mem- BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
 Status: Cap- 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
 Latency: 0
 Interrupt: pin A routed to IRQ 11
 Region 4: I/O ports at bf80 [size=32]
 Kernel driver in use: uhci_hcd

00:1d.1 USB controller [0c03]: Intel Corporation 82801DB/DBL/DBM (ICH4/ICH4-L/ICH4-M) USB UHCI Controller #2 [8086:24c4] (rev 01) (prog-if 00 [UHCI])
 Subsystem: Intel Corporation Latitude D400/D500 [8086:4541]
 Control: I/O+ Mem- BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
 Status: Cap- 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
 Latency: 0
 Interrupt: pin B routed to IRQ 11
 Region 4: I/O ports at bf40 [size=32]
 Kernel driver in use: uhci_hcd

00:1d.2 USB controller [0c03]: Intel Corporation 82801DB/DBL/DBM (ICH4/ICH4-L/ICH4-M) USB UHCI Controller #3 [8086:24c7] (rev 01) (prog-if 00 [UHCI])
 Subsystem: Intel Corporation Latitude D400/D500 [8086:4541]
 Control: I/O+ Mem- BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
 Status: Cap- 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
 Latency: 0
 Interrupt: pin C routed to IRQ 11
 Region 4: I/O ports at bf20 [size=32]
 Kernel driver in use: uhci_hcd

00:1d.7 USB controller [0c03]: Intel Corporation 82801DB/DBM (ICH4/ICH4-M) USB2 EHCI Controller [8086:24cd] (rev 01) (prog-if 20 [EHCI])
 Subsystem: Dell Latitude D600 [1028:011d]
 Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR+ FastB2B- DisINTx-
 Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
 Latency: 0
 Interrupt: pin D routed to IRQ 11
 Region 0: Memory at f4fffc00 (32-bit, non-prefetchable) [size=1K]
 Capabilities: [50] Power Management version 2
  Flags: PMEClk- DSI- D1- D2- AuxCurrent=375mA PME(D0+,D1-,D2-,D3hot+,D3cold+)
  Status: D0 NoSoftRst- PME-Enable- DSel=0 DScale=0 PME-
 Capabilities: [58] Debug port: BAR=1 offset=0080
 Kernel driver in use: ehci_hcd

00:1e.0 PCI bridge [0604]: Intel Corporation 82801 Mobile PCI Bridge [8086:2448] (rev 81) (prog-if 00 [Normal decode])
 Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR+ FastB2B- DisINTx-
 Status: Cap- 66MHz- UDF- FastB2B+ ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR+ INTx-
 Latency: 0
 Bus: primary=00, secondary=02, subordinate=0a, sec-latency=32
 I/O behind bridge: 0000d000-0000efff
 Memory behind bridge: f6000000-fbffffff
 Prefetchable memory behind bridge: 24000000-2bffffff
 Secondary status: 66MHz- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort+ <SERR- <PERR-
 BridgeCtl: Parity- SERR- NoISA+ VGA- MAbort- >Reset- FastB2B-
  PriDiscTmr- SecDiscTmr- DiscTmrStat- DiscTmrSERREn-
 Kernel modules: shpchp

00:1f.0 ISA bridge [0601]: Intel Corporation 82801DBM (ICH4-M) LPC Interface Bridge [8086:24cc] (rev 01)
 Control: I/O+ Mem+ BusMaster+ SpecCycle+ MemWINV- VGASnoop- ParErr- Stepping- SERR+ FastB2B- DisINTx-
 Status: Cap- 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
 Latency: 0
 Kernel modules: iTCO_wdt, intel-rng

00:1f.1 IDE interface [0101]: Intel Corporation 82801DBM (ICH4-M) IDE Controller [8086:24ca] (rev 01) (prog-if 8a [Master SecP PriP])
 Subsystem: Intel Corporation Latitude D400/D500 [8086:4541]
 Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
 Status: Cap- 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
 Latency: 0
 Interrupt: pin A routed to IRQ 11
 Region 0: I/O ports at 01f0 [size=8]
 Region 1: I/O ports at 03f4 [size=1]
 Region 2: I/O ports at 0170 [size=8]
 Region 3: I/O ports at 0374 [size=1]
 Region 4: I/O ports at bfa0 [size=16]
 Region 5: Memory at 20000000 (32-bit, non-prefetchable) [size=1K]
 Kernel driver in use: ata_piix

00:1f.5 Multimedia audio controller [0401]: Intel Corporation 82801DB/DBL/DBM (ICH4/ICH4-L/ICH4-M) AC'97 Audio Controller [8086:24c5] (rev 01)
 Subsystem: Dell Device [1028:011d]
 Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
 Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
 Latency: 0
 Interrupt: pin B routed to IRQ 5
 Region 0: I/O ports at b800 [size=256]
 Region 1: I/O ports at bc40 [size=64]
 Region 2: Memory at f4fff800 (32-bit, non-prefetchable) [size=512]
 Region 3: Memory at f4fff400 (32-bit, non-prefetchable) [size=256]
 Capabilities: [50] Power Management version 2
  Flags: PMEClk- DSI- D1- D2- AuxCurrent=375mA PME(D0+,D1-,D2-,D3hot+,D3cold+)
  Status: D0 NoSoftRst- PME-Enable- DSel=0 DScale=0 PME-
 Kernel driver in use: snd_intel8x0
 Kernel modules: snd-intel8x0

00:1f.6 Modem [0703]: Intel Corporation 82801DB/DBL/DBM (ICH4/ICH4-L/ICH4-M) AC'97 Modem Controller [8086:24c6] (rev 01) (prog-if 00 [Generic])
 Subsystem: Conexant Systems, Inc. D480 MDC V.9x Modem [14f1:5422]
 Control: I/O+ Mem- BusMaster- SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
 Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
 Interrupt: pin B routed to IRQ 5
 Region 0: I/O ports at b400 [size=256]
 Region 1: I/O ports at b080 [size=128]
 Capabilities: [50] Power Management version 2
  Flags: PMEClk- DSI- D1- D2- AuxCurrent=375mA PME(D0+,D1-,D2-,D3hot+,D3cold+)
  Status: D0 NoSoftRst- PME-Enable- DSel=0 DScale=0 PME-
 Kernel modules: snd-intel8x0m

01:00.0 VGA compatible controller [0300]: Advanced Micro Devices [AMD] nee ATI RV250/M9 GL [Mobility FireGL 9000/Radeon 9000] [1002:4c66] (rev 02) (prog-if 00 [VGA controller])
 Subsystem: Dell Device [1028:011d]
 Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop+ ParErr- Stepping+ SERR+ FastB2B- DisINTx-
 Status: Cap+ 66MHz+ UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
 Latency: 32 (2000ns min), Cache Line Size: 32 bytes
 Interrupt: pin A routed to IRQ 11
 Region 0: Memory at e8000000 (32-bit, prefetchable) [size=128M]
 Region 1: I/O ports at c000 [size=256]
 Region 2: Memory at fcff0000 (32-bit, non-prefetchable) [size=64K]
 [virtual] Expansion ROM at fc000000 [disabled] [size=128K]
 Capabilities: [58] AGP version 2.0
  Status: RQ=48 Iso- ArqSz=0 Cal=0 SBA+ ITACoh- GART64- HTrans- 64bit- FW+ AGP3- Rate=x1,x2,x4
  Command: RQ=32 ArqSz=0 Cal=0 SBA+ AGP+ GART64- 64bit- FW- Rate=x4
 Capabilities: [50] Power Management version 2
  Flags: PMEClk- DSI- D1+ D2+ AuxCurrent=0mA PME(D0-,D1-,D2-,D3hot-,D3cold-)
  Status: D0 NoSoftRst- PME-Enable- DSel=0 DScale=0 PME-
 Kernel driver in use: radeon
 Kernel modules: radeon, radeonfb

02:00.0 Ethernet controller [0200]: Broadcom Corporation NetXtreme BCM5705M Gigabit Ethernet [14e4:165d] (rev ff) (prog-if ff)
 !!! Unknown header type 7f
 Kernel driver in use: tg3
 Kernel modules: tg3

02:01.0 CardBus bridge [0607]: O2 Micro, Inc. OZ711EC1 SmartCardBus Controller [1217:7113] (rev 20)
 Subsystem: Dell Device [1028:011d]
 Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping+ SERR- FastB2B- DisINTx-
 Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=slow >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
 Latency: 168
 Interrupt: pin A routed to IRQ 11
 Region 0: Memory at f8000000 (32-bit, non-prefetchable) [size=4K]
 Bus: primary=02, secondary=03, subordinate=06, sec-latency=176
 Memory window 0: 28000000-2bffffff (prefetchable)
 Memory window 1: 34000000-37ffffff
 I/O window 0: 0000dc00-0000dcff
 I/O window 1: 0000d800-0000d8ff
 BridgeCtl: Parity- SERR- ISA- VGA- MAbort- >Reset- 16bInt+ PostWrite+
 16-bit legacy interface ports at 0001
 Kernel driver in use: yenta_cardbus
 Kernel modules: yenta_socket

02:01.1 CardBus bridge [0607]: O2 Micro, Inc. OZ711EC1 SmartCardBus Controller [1217:7113] (rev 20)
 Subsystem: Dell Device [1028:011d]
 Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping+ SERR- FastB2B- DisINTx-
 Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=slow >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
 Latency: 168
 Interrupt: pin A routed to IRQ 11
 Region 0: Memory at 2c000000 (32-bit, non-prefetchable) [size=4K]
 Bus: primary=02, secondary=07, subordinate=0a, sec-latency=176
 Memory window 0: 24000000-27ffffff (prefetchable)
 Memory window 1: 30000000-33ffffff
 I/O window 0: 0000d400-0000d4ff
 I/O window 1: 0000d000-0000d0ff
 BridgeCtl: Parity- SERR- ISA- VGA- MAbort- >Reset- 16bInt+ PostWrite+
 16-bit legacy interface ports at 0001
 Kernel driver in use: yenta_cardbus
 Kernel modules: yenta_socket

02:03.0 Network controller [0280]: Intel Corporation PRO/Wireless LAN 2100 3B Mini PCI Adapter [8086:1043] (rev 04)
 Subsystem: Intel Corporation Device [8086:2565]
 Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV+ VGASnoop- ParErr- Stepping- SERR+ FastB2B- DisINTx-
 Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
 Latency: 32 (500ns min, 8500ns max), Cache Line Size: 32 bytes
 Interrupt: pin A routed to IRQ 5
 Region 0: Memory at fafef000 (32-bit, non-prefetchable) [size=4K]
 Capabilities: [dc] Power Management version 2
  Flags: PMEClk- DSI- D1- D2- AuxCurrent=0mA PME(D0-,D1-,D2-,D3hot-,D3cold-)
  Status: D0 NoSoftRst- PME-Enable- DSel=0 DScale=1 PME-
 Kernel driver in use: ipw2100
 Kernel modules: ipw2100

---------------------------------
Ubuntu 3.2.0-37.58-generic 3.2.35

----------------------------------
Description: Ubuntu 13.04
Release: 13.04

------------------------------------

linux-image-3.8.0-19-generic:
  Installed: (none)
  Candidate: 3.8.0-19.30
  Version table:
     3.8.0-19.30 0
        500 http://archive.ubuntu.com/ubuntu/ raring-updates/main i386 Packages
        500 http://archive.ubuntu.com/ubuntu/ raring-security/main i386 Packages
     3.8.0-19.29 0
        500 http://archive.ubuntu.com/ubuntu/ raring/main i386 Packages

ProblemType: Package
DistroRelease: Ubuntu 13.04
Package: linux-image-3.8.0-21-generic (not installed)
ProcVersionSignature: Ubuntu 3.2.0-37.58-generic 3.2.35
Uname: Linux 3.2.0-37-generic i686
ApportVersion: 2.9.2-0ubuntu8
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: humberto 1302 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory: 'iw'
Date: Tue May 21 16:20:17 2013
DpkgTerminalLog:
 Unpacking linux-image-3.8.0-21-generic (from .../linux-image-3.8.0-21-generic_3.8.0-21.32_i386.deb) ...
 This kernel does not support a non-PAE CPU.
 dpkg: error processing /var/cache/apt/archives/linux-image-3.8.0-21-generic_3.8.0-21.32_i386.deb (--unpack):
  subprocess new pre-installation script returned error exit status 1
DuplicateSignature:
 Unpacking linux-image-3.8.0-21-generic (from .../linux-image-3.8.0-21-generic_3.8.0-21.32_i386.deb) ...
 This kernel does not support a non-PAE CPU.
 dpkg: error processing /var/cache/apt/archives/linux-image-3.8.0-21-generic_3.8.0-21.32_i386.deb (--unpack):
  subprocess new pre-installation script returned error exit status 1
ErrorMessage: subprocess new pre-installation script returned error exit status 1
HibernationDevice: RESUME=UUID=4e28fd00-61c4-49b1-b3ce-e0229d26abee
InstallationDate: Installed on 2012-12-28 (144 days ago)
InstallationMedia: Lubuntu 12.04 "Precise Pangolin" - Release i386 (20120423)
Lsusb:
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: Dell Computer Corporation Latitude D600
MarkForUpload: True
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-37-generic root=UUID=b8166e2e-94c6-4477-874b-a06de9eab7e0 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: grub-pc 2.00-13ubuntu3
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux
Title: package linux-image-3.8.0-21-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1
UpgradeStatus: Upgraded to raring on 2013-05-01 (20 days ago)
dmi.bios.date: 06/29/2005
dmi.bios.vendor: Dell Computer Corporation
dmi.bios.version: A16
dmi.board.name: 0G5152
dmi.board.vendor: Dell Computer Corporation
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Computer Corporation
dmi.modalias: dmi:bvnDellComputerCorporation:bvrA16:bd06/29/2005:svnDellComputerCorporation:pnLatitudeD600:pvr:rvnDellComputerCorporation:rn0G5152:rvr:cvnDellComputerCorporation:ct8:cvr:
dmi.product.name: Latitude D600
dmi.sys.vendor: Dell Computer Corporation

Revision history for this message
Humberto Portillo (humberto-portillo) wrote :
tags: removed: need-duplicate-check
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
tags: added: quantal
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

You may need to run the following:

sudo apt-get install -f
sudo apt-get clean
sudo apt-get update

Then re-install the package.

If that does not resolve your issue, please mark the bug as "Confirmed"

Changed in linux (Ubuntu):
importance: Undecided → Low
status: Confirmed → Incomplete
Revision history for this message
Humberto Portillo (humberto-portillo) wrote : Re: [Bug 1182670] Re: package linux-image-3.8.0-21-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1
  • output.txt Edit (9.4 KiB, text/plain; charset=US-ASCII; name="output.txt")
Download full text (21.4 KiB)

Hey Joseph, I followed your indications and keep receiving the same
results. attached is the output

Humberto Portillo

On Thu, May 23, 2013 at 10:48 AM, Joseph Salisbury <
<email address hidden>> wrote:

> You may need to run the following:
>
> sudo apt-get install -f
> sudo apt-get clean
> sudo apt-get update
>
> Then re-install the package.
>
> If that does not resolve your issue, please mark the bug as "Confirmed"
>
> ** Changed in: linux (Ubuntu)
> Importance: Undecided => Low
>
> ** Changed in: linux (Ubuntu)
> Status: Confirmed => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1182670
>
> Title:
> package linux-image-3.8.0-21-generic (not installed) failed to
> install/upgrade: subprocess new pre-installation script returned error
> exit status 1
>
> Status in “linux” package in Ubuntu:
> Incomplete
>
> Bug description:
> # apt-get -f install
> Reading package lists... Done
> Building dependency tree
> Reading state information... Done
> Correcting dependencies... Done
> The following packages were automatically installed and are no longer
> required:
> alien cpp-4.6 gir1.2-indicate-0.7 gtk2-engines-murrine libbabl-0.0-0
> libblas3gf libdconf0 libgegl-0.0-0 libgrail5 libindicate-gtk3
> libindicate5
> libkms1 libllvm3.0 libllvm3.1 libqpdf8 librpmbuild3 librpmsign1
> libsigsegv2
> libslp1 libwebp2 libx264-120 linux-headers-3.5.0-25
> linux-headers-3.5.0-25-generic linux-headers-3.5.0-26
> linux-headers-3.5.0-26-generic linux-headers-3.8.0-19
> linux-headers-3.8.0-19-generic linux-image-3.8.0-19-generic
> linux-image-extra-3.8.0-19-generic lsb-core lubuntu-artwork-12-04
> lubuntu-artwork-12-10 m4 ncurses-term pax python-apport python-gpgme
> python-launchpadlib python-lazr.restfulclient python-lazr.uri
> python-oauth
> python-simplejson python-virtkey python-wadllib python3.2
> python3.2-minimal
> rpm
> Use 'apt-get autoremove' to remove them.
> The following extra packages will be installed:
> linux-image-3.8.0-19-generic linux-image-3.8.0-21-generic
> Suggested packages:
> fdutils linux-doc-3.8.0 linux-source-3.8.0 linux-tools
> The following NEW packages will be installed:
> linux-image-3.8.0-19-generic linux-image-3.8.0-21-generic
> 0 upgraded, 2 newly installed, 0 to remove and 12 not upgraded.
> 7 not fully installed or removed.
> Need to get 0 B/24.1 MB of archives.
> After this operation, 52.8 MB of additional disk space will be used.
> Do you want to continue [Y/n]?
> WARNING: The following packages cannot be authenticated!
> linux-image-3.8.0-21-generic linux-image-3.8.0-19-generic
> Install these packages without verification [y/N]? Y
> dpkg: warning: files list file for package
> 'linux-image-3.2.0-37-generic' missing; assuming package has no files
> currently installed
> dpkg: warning: files list file for package
> 'linux-image-3.2.0-23-generic' missing; assuming package has no files
> currently installed
> dpkg: warning: files list file for package
> 'linux-image-3.2.0-36-generic' missing; assuming package h...

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
Humberto Portillo (humberto-portillo) wrote :

Hey Joseph, today I tried the installation using the Synaptic Package Manager, and I received the same error, attached is a screen capture

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