No battery present

Bug #1179010 reported by Charles Dahlin on 2013-05-11
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)

Bug Description

There is absolutly no battery present on my system.
Its started when i noticed there was no battery indicator. Then i tried running some system commands and they couldnt find any battery either.

$ upower -i /org/freedesktop/UPower/battery_BAT0

$ acpi -b

trying cat in /proc/acpi/battery

ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: linux-image-3.8.0-19-generic 3.8.0-19.30
ProcVersionSignature: Ubuntu 3.8.0-19.30-generic 3.8.8
Uname: Linux 3.8.0-19-generic x86_64
ApportVersion: 2.9.2-0ubuntu8
Architecture: amd64
 /dev/snd/controlC0: charles 2048 F.... pulseaudio
Date: Sat May 11 18:11:12 2013
HibernationDevice: RESUME=UUID=e6e53928-9f5d-41c1-97ec-abf5b11a8b16
InstallationDate: Installed on 2013-04-28 (12 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
MachineType: Acer Aspire 5553G
MarkForUpload: True
 PATH=(custom, no user)
 0 radeondrmfb
 1 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-19-generic root=UUID=ea88e58a-6514-44a0-a7c0-9ff5b627d848 ro quiet splash vt.handoff=7
 linux-restricted-modules-3.8.0-19-generic N/A
 linux-backports-modules-3.8.0-19-generic N/A
 linux-firmware 1.106
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install) 04/27/2010
dmi.bios.vendor: Phoenix Technologies LTD
dmi.bios.version: V1.08 JV51_DN
dmi.board.vendor: Acer
dmi.board.version: Not Applicable
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvrV1.08:bd04/27/2010:svnAcer:pnAspire5553G:pvrNotApplicable:rvnAcer:rnJV51_DN:rvrNotApplicable:cvnAcer:ct10:cvrN/A: Aspire 5553G
dmi.product.version: Not Applicable
dmi.sys.vendor: Acer

Charles Dahlin (dahlin-filip) wrote :

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Joseph Salisbury (jsalisbury) wrote :

Did this issue start happening after an update/upgrade? Was there a kernel version where you were not having this particular problem? This will help determine if the problem you are seeing is the result of the introduction of a regression, and when this regression was introduced.

Also, can you see that a battery is present if you boot into the BIOS?

Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
CRAFT (craft37) wrote :

Have same trouble in Ubuntu 13.10 , 14.04 and later alpha 14.10

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