Wireless Card - Ralink RT5390 [1814:5390] does not work properly with Network manager

Bug #1178545 reported by Po-Hsu Lin
14
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Won't Fix
Low
Unassigned

Bug Description

CID: 201206-11376 Asus X55A (wireless card: Ralink RT5390)

The network manager does not work properly on this system.

The wireless is set to disabled after boot (soft blocked: yes), the "Enable Wireless" option is available, enable it will bring the wireless on, and will allow you to connect to wireless APs.

Yet the "Enable Wireless" option itself remain available and not ticked.

Click on that option again will bring wireless to off.
Do it again, this time, no wireless APs available.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: linux-image-3.5.0-23-generic 3.5.0-23.35~precise1
ProcVersionSignature: Ubuntu 3.5.0-23.35~precise1-generic 3.5.7.2
Uname: Linux 3.5.0-23-generic x86_64
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.25.
ApportVersion: 2.0.1-0ubuntu17.1
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: PCH [HDA Intel PCH], device 0: VT1802 Analog [VT1802 Analog]
   Subdevices: 2/2
   Subdevice #0: subdevice #0
   Subdevice #1: subdevice #1
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: ubuntu 1449 F.... pulseaudio
CRDA:
 country TW:
  (2402 - 2472 @ 40), (3, 27)
  (5270 - 5330 @ 40), (3, 17), DFS
  (5735 - 5815 @ 40), (3, 30)
Card0.Amixer.info:
 Card hw:0 'PCH'/'HDA Intel PCH at 0xf7e10000 irq 44'
   Mixer name : 'Intel PantherPoint HDMI'
   Components : 'HDA:11068446,10431c33,00100000 HDA:80862806,80860101,00100000'
   Controls : 34
   Simple ctrls : 17
Date: Fri May 10 13:35:03 2013
HibernationDevice: RESUME=UUID=f1e2dd5e-eb8b-411d-aee0-e6799978ca1a
InstallationMedia: Ubuntu 12.04.2 LTS "Precise Pangolin" - Release amd64 (20130213)
MachineType: ASUSTeK COMPUTER INC. X55A
MarkForUpload: True
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-23-generic root=UUID=4f885a76-acb2-4368-9bbb-fb920cb8d256 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.5.0-23-generic N/A
 linux-backports-modules-3.5.0-23-generic N/A
 linux-firmware 1.79.1
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/12/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: X55A.T13
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: X55A
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX55A.T13:bd09/12/2012:svnASUSTeKCOMPUTERINC.:pnX55A:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX55A:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: X55A
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.

Revision history for this message
Po-Hsu Lin (cypressyew) wrote :
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Po-Hsu Lin (cypressyew)
tags: added: certification-grey secondary-keys
removed: blocks-hwcert
Po-Hsu Lin (cypressyew)
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Po-Hsu Lin (cypressyew)
summary: - Function keys - Wireless function key can't turn the wireless back on.
+ Wireless Card - Ralink RT5390 [1814:5390] does not work properly with
+ Network manager
Po-Hsu Lin (cypressyew)
description: updated
Changed in linux (Ubuntu):
status: Incomplete → New
Brad Figg (brad-figg)
Changed in linux (Ubuntu):
status: New → Confirmed
Daniel Manrique (roadmr)
Changed in linux (Ubuntu):
importance: Undecided → Low
Changed in linux (Ubuntu):
assignee: Anthony Wong (anthonywong) → nobody
Revision history for this message
penalvch (penalvch) wrote :

Po-Hsu Lin, as per http://www.asus.com/Notebooks_Ultrabooks/X55A/#support an update is available for your BIOS (417). If you update to this following https://help.ubuntu.com/community/BiosUpdate , does it change anything? If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Thank you for your understanding.

tags: added: bios-outdated-417
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Po-Hsu Lin (cypressyew) wrote :

Hello Christopher,

this system was recalled by Asus, therefore I will mark this bug as Won't Fix
if anyone is still affect by this, please feel free to file a new one.

Thanks!

Changed in linux (Ubuntu):
status: Incomplete → Won't Fix
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