Touchpad not working on Acer Aspire One 725

Bug #1170883 reported by Koustubh Sinkar
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

The touchpad is not even detected when I do

$ xinput list

The trackpad is not even listed. I get the following output:-
===============================================================================

⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
⎜ ↳ Microsoft Microsoft Basic Optical Mouse v2.0 id=10 [slave pointer (2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
    ↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]
    ↳ Power Button id=6 [slave keyboard (3)]
    ↳ Video Bus id=7 [slave keyboard (3)]
    ↳ Power Button id=8 [slave keyboard (3)]
    ↳ Sleep Button id=9 [slave keyboard (3)]
    ↳ HD WebCam id=11 [slave keyboard (3)]
    ↳ AT Translated Set 2 keyboard id=12 [slave keyboard (3)]
    ↳ Acer WMI hotkeys id=14 [slave keyboard (3)]

===============================================================

The Microsoft Basic Optical mouse is an external USB mouse that I am using. It has nothing to do with the trackpad.

BIOS version 1.05 found out using the following command:-

$ sudo dmidecode -s bios-version

$ lsb_release -rd

Description: Ubuntu 12.10
Release: 12.10

$ uname -snrvmpio

Linux 3.5.0-27-generic #46-Ubuntu SMP Mon Mar 25 19:58:17 UTC 2013 x86_64 x86_64 x86_64 GNU/Linux

ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: linux-image-3.5.0-27-generic 3.5.0-27.46
ProcVersionSignature: Ubuntu 3.5.0-27.46-generic 3.5.7.7
Uname: Linux 3.5.0-27-generic x86_64
ApportVersion: 2.6.1-0ubuntu10
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: ksinkar 1945 F.... pulseaudio
 /dev/snd/controlC0: ksinkar 1945 F.... pulseaudio
Date: Sat Apr 20 09:45:47 2013
HibernationDevice: RESUME=UUID=d44b66a6-ca37-4076-847a-0fdc19a532d2
InstallationDate: Installed on 2013-04-19 (0 days ago)
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
MachineType: Acer AO725
MarkForUpload: True
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-27-generic root=UUID=ef27ada8-0e1d-47ab-8c39-2f5053fa092c ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.5.0-27-generic N/A
 linux-backports-modules-3.5.0-27-generic N/A
 linux-firmware 1.95
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/05/2012
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.05
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: ZA10_BZ
dmi.board.vendor: Acer
dmi.board.version: Base Board Version
dmi.chassis.type: 10
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.05:bd07/05/2012:svnAcer:pnAO725:pvrV1.05:rvnAcer:rnZA10_BZ:rvrBaseBoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
dmi.product.name: AO725
dmi.product.version: V1.05
dmi.sys.vendor: Acer

Revision history for this message
Koustubh Sinkar (ksinkar) wrote :
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
penalvch (penalvch) wrote :

Koustubh Sinkar, could you please test the latest upstream kernel available following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Please do not test the kernel in the mainline kernels archive directory daily folder, but the one all the way at the bottom. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.9-rc7

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

If you are unable to test the mainline kernel, please comment as to why specifically you were unable to test it and add the following tags:
kernel-unable-to-test-upstream
kernel-unable-to-test-upstream-VERSION-NUMBER

Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding.

tags: added: needs-upstream-testing regression-potential
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Koustubh Sinkar (ksinkar) wrote :

I will not be able to test the upstream kernel, because I no longer in possesion of the laptop.
Thank you for the prompt replies.

tags: added: kernel-unable-to-test-upstream
Revision history for this message
penalvch (penalvch) wrote :

Koustubh Sinkar, this bug report is being closed due to your last comment https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1170883/comments/4 regarding you no longer having the hardware. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more about bug statuses at https://wiki.ubuntu.com/Bugs/Status. Thank you again for taking the time to report this bug and helping to make Ubuntu better. Please submit any future bugs you may find.

Changed in linux (Ubuntu):
status: Incomplete → Invalid
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