064e:d101 Webcam is not working

[Christos Papastathis]

i have an acer aspire one netbook which has been working perfectly with ubuntu. this model has a built-in webcam which was also working without any problems. during the last weeks I noticed that the webcam stopped working in all apps (from cheese to skype) and the response I had form thw lsusb command was the following:

Bus 001 Device 018: ID 064e:d101 Suyin Corp. Acer CrystalEye Webcam
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub

how can I fix it?
---
ApportVersion: 2.6.1-0ubuntu10
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: chris 1689 F.... pulseaudio
DistroRelease: Ubuntu 12.10
HibernationDevice: RESUME=UUID=83c51e58-281b-491f-9b7c-fcf99e5b8d9f
InstallationDate: Installed on 2011-10-24 (544 days ago)
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111012)
Lsusb:
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: Acer AOA150
MarkForUpload: True
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-27-generic root=UUID=38f16913-1286-4128-b8a0-a8247acccce9 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.5.0-27.46-generic 3.5.7.7
RelatedPackageVersions:
 linux-restricted-modules-3.5.0-27-generic N/A
 linux-backports-modules-3.5.0-27-generic N/A
 linux-firmware 1.95
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
Tags: quantal running-unity
Uname: Linux 3.5.0-27-generic i686
UpgradeStatus: Upgraded to quantal on 2012-10-27 (175 days ago)
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
WifiSyslog:
 Apr 20 23:05:10 chris-AOA150 wpa_supplicant[936]: wlan0: WPA: Group rekeying completed with 08:76:ff:1a:eb:90 [GTK=TKIP]
 Apr 20 23:15:10 chris-AOA150 wpa_supplicant[936]: wlan0: WPA: Group rekeying completed with 08:76:ff:1a:eb:90 [GTK=TKIP]
 Apr 20 23:25:10 chris-AOA150 wpa_supplicant[936]: wlan0: WPA: Group rekeying completed with 08:76:ff:1a:eb:90 [GTK=TKIP]
dmi.bios.date: 05/09/2008
dmi.bios.vendor: Acer
dmi.bios.version: v0.3114
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.vendor: Acer
dmi.board.version: Base Board Version
dmi.chassis.type: 1
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAcer:bvrv0.3114:bd05/09/2008:svnAcer:pnAOA150:pvr1:rvnAcer:rn:rvrBaseBoardVersion:cvnChassisManufacturer:ct1:cvrChassisVersion:
dmi.product.name: AOA150
dmi.product.version: 1
dmi.sys.vendor: Acer

[Logan Rosen (logan)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. This bug did not have a package associated with it, which is important for ensuring that it gets looked at by the proper developers. You can learn more about finding the right package at https://wiki.ubuntu.com/Bugs/FindRightPackage . I have classified this bug as a bug in linux.

When reporting bugs in the future please use apport by using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://help.ubuntu.com/community/ReportingBugs.

[Brad Figg (brad-figg)]

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1170802

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

[Christos Papastathis (cpapastathis)]

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[Christos Papastathis (cpapastathis)]

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[Christos Papastathis (cpapastathis)]

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[Christos Papastathis (cpapastathis)]

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[Christos Papastathis (cpapastathis)]

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[Christos Papastathis (cpapastathis)]

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[Christos Papastathis (cpapastathis)]

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[Christos Papastathis (cpapastathis)]

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[Christos Papastathis (cpapastathis)]

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[Christos Papastathis (cpapastathis)]

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[Christos Papastathis (cpapastathis)]

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[Christos Papastathis (cpapastathis)]

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[Christos Papastathis (cpapastathis)]

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[penalvch (penalvch)]

Christos Papastathis, as per http://us.acer.com/ac/en/US/content/drivers an update is available for your BIOS (3310). If you update to this, does it change anything?

If not, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Thank you for your understanding.

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]