Crash using 3.2.0-39-generic

[StevenR]

Description: Ubuntu 12.04.2 LTS
Release: 12.04

System crashes using 3.2.0-39-generic periodically, but not when using -38. The users of the system have not been able to identify a pattern in their usage of the system.

A memtest was run overnight and no errors were found. A fsck was also forced and no errors were found.

Backtrace can be found in syslog:
Mar 26 17:47:08 ponder kernel: [ 2537.905424] general protection fault: 0000 [#1] SMP

Expected behaviour: no crashes

Members of #ubuntu-uk recommended that I submit this as a bug. Please let me know if there's any further information that would be useful.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: linux-image-3.2.0-39-generic 3.2.0-39.62
ProcVersionSignature: Ubuntu 3.2.0-39.62-generic 3.2.39
Uname: Linux 3.2.0-39-generic x86_64
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0.1-0ubuntu17.1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: tux 3429 F.... xfce4-volumed
                      tux 3510 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'PCH'/'HDA Intel PCH at 0xf7d10000 irq 46'
   Mixer name : 'Intel PantherPoint HDMI'
   Components : 'HDA:10ec0887,10438445,00100302 HDA:80862806,80860101,00100000'
   Controls : 46
   Simple ctrls : 22
Date: Tue Mar 26 20:27:08 2013
EcryptfsInUse: Yes
HibernationDevice: RESUME=UUID=3c7c685e-c14c-4d6c-9789-4cb9acd7548c
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
MachineType: System manufacturer System Product Name
MarkForUpload: True
ProcEnviron:
 LANGUAGE=en_GB:en
 TERM=screen
 PATH=(custom, no user)
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.2.0-39-generic root=/dev/mapper/vgssd-vgroot ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.2.0-39-generic N/A
 linux-backports-modules-3.2.0-39-generic N/A
 linux-firmware 1.79.1
RfKill:

SourcePackage: linux
StagingDrivers: mei
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/24/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0403
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: P8H77-M
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0403:bd02/24/2012:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnP8H77-M:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

[Brad Figg (brad-figg)]

This change was made by a bot.

[Joseph Salisbury (jsalisbury)]

Would it be possible for you to test the latest upstream 3.2 stable kernel:
http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.2.41-precise/

[StevenR (stevenr)]

Hi Joseph,

I installed the kernel from there, but when using that 3.2.41, the system becomes completely unresponsive to local input after approx 1 minute of uptime. Not even possible to do ctrl-alt-F1 to get a CLI login.

I can still log into the system via ssh as if nothing was wrong, and I could see no errors in dmesg or /var/log/syslog stating any failures. The system acted completely normally, apart from the lack of local input.

Kind regards,

Steven

[Italo Canepa (italoc)]

I have the same problem on dell latitude i5 ubuntu 12.04, xfce4, if I not use the pc. PC crash and in the kernel log I see:

[Dave Gilbert (ubuntu-treblig)]

Italo: Please file a separate bug and put a comment here; kernel bugs can often be very specific to a single system so might not be identical causes even for similar errors.

[Dave Gilbert (ubuntu-treblig)]

I see a couple of separate faults in the (wifisyslog) one is irqbalance:

Mar 26 17:47:08 ponder kernel: [ 2537.905424] general protection fault: 0000 [#1] SMP
Mar 26 17:47:08 ponder kernel: [ 2537.905444] CPU 1
Mar 26 17:47:08 ponder kernel: [ 2537.905450] Modules linked in: des_generic md4 nls_utf8 cifs ip6table_filter ip6_tables ebtable_nat ebtables ipt_MASQUERADE iptable_nat nf_nat nf_conntrack_ipv4 nf_defrag_ipv4 xt_state nf_conntrack ipt_REJECT xt_CHECKSUM iptable_mangle xt_tcpudp iptable_filter ip_tables x_tables kvm_intel kvm autofs4 bnep rfcomm bluetooth nfsd nfs lockd fscache auth_rpcgss nfs_acl sunrpc dm_crypt rc_dib0700_rc5 snd_hda_codec_hdmi snd_hda_codec_realtek ppdev eeepc_wmi asus_wmi sparse_keymap dm_multipath snd_hda_intel snd_hda_codec snd_hwdep snd_pcm ir_lirc_codec lirc_dev ir_mce_kbd_decoder bridge stp ir_sony_decoder ir_jvc_decoder ir_rc6_decoder psmouse ir_rc5_decoder dvb_usb_dib0700 dib7000p dib0090 dib7000m dib0070 dvb_usb ir_nec_decoder dib8000 dvb_core dib3000mc rc_core serio_raw dibx000_common snd_seq_midi snd_rawmidi snd_seq_midi_event snd_seq snd_timer snd_seq_device parport_pc snd soundcore snd_page_alloc mei(C) mac_hid lp parport raid10 raid456 async_pq async_xor xor async_memcpy async_r
Mar 26 17:47:08 ponder kernel: aid6_recov raid6_pq async_tx raid0 multipath linear usbhid hid raid1 wmi i915 r8169 drm_kms_helper drm i2c_algo_bit video
Mar 26 17:47:08 ponder kernel: [ 2537.905780]
Mar 26 17:47:08 ponder kernel: [ 2537.905786] Pid: 1933, comm: irqbalance Tainted: G C 3.2.0-39-generic #62-Ubuntu System manufacturer System Product Name/P8H77-M
Mar 26 17:47:08 ponder kernel: [ 2537.907296] RIP: 0010:[<ffffffff81165a8a>] [<ffffffff81165a8a>] kmem_cache_alloc+0x5a/0x140
Mar 26 17:47:08 ponder kernel: [ 2537.908826] RSP: 0018:ffff8803f5ad3b48 EFLAGS: 00010286
Mar 26 17:47:08 ponder kernel: [ 2537.910353] RAX: 0000000000000000 RBX: ffff8803f5ad3e38 RCX: 000000000000a7ed
Mar 26 17:47:08 ponder kernel: [ 2537.911914] RDX: 000000000000a7ec RSI: 0000000000016ec0 RDI: ffff88040f008e00
Mar 26 17:47:08 ponder kernel: [ 2537.913458] RBP: ffff8803f5ad3b98 R08: ffff88041fa96ec0 R09: ffffc90000002000
Mar 26 17:47:08 ponder kernel: [ 2537.915036] R10: 0000000000000000 R11: 0000000000000003 R12: ffff88040f008e00
Mar 26 17:47:08 ponder kernel: [ 2537.916525] R13: ffb11200ef002000 R14: ffffffff81191214 R15: 00000000000000d0
Mar 26 17:47:08 ponder kernel: [ 2537.918079] FS: 00007f0d21422740(0000) GS:ffff88041fa80000(0000) knlGS:0000000000000000
Mar 26 17:47:08 ponder kernel: [ 2537.919693] CS: 0010 DS: 0000 ES: 0000 CR0: 0000000080050033
Mar 26 17:47:08 ponder kernel: [ 2537.921330] CR2: 00007f0d21441000 CR3: 00000003d11ad000 CR4: 00000000000426e0
Mar 26 17:47:08 ponder kernel: [ 2537.922912] DR0: 0000000000000000 DR1: 0000000000000000 DR2: 0000000000000000
Mar 26 17:47:08 ponder kernel: [ 2537.924454] DR3: 0000000000000000 DR6: 00000000ffff0ff0 DR7: 0000000000000400
Mar 26 17:47:08 ponder kernel: [ 2537.925974] Process irqbalance (pid: 1933, threadinfo ffff8803f5ad2000, task ffff8803cd27c500)
Mar 26 17:47:08 ponder kernel: [ 2537.927489] Stack:
Mar 26 17:47:08 ponder kernel: [ 2537.928994] 8000000381a97067 ffffea...

[Julian Wiedmann (jwiedmann)]

StevenR,

could you please test the latest kernel in -updates (3.2.0-41.66) and see if this bug is still reproducible? Thanks.

[StevenR (stevenr)]

Hi Julian,

Since the upgrade to 3.2.0-41-generic #66-Ubuntu we've not seen any more occurrences of this bug.

Cheers,

Steven

[Julian Wiedmann (jwiedmann)]

Very likely a duplicate of bug 1140716.