Asus X55 - Kernel Panic when booting the installer for 12.04.2

[Jeff Lane ]

https://certification.canonical.com/hardware/201206-11379/

Can't install 12.04.2 on this machine. The installer kernel panics on boot. Unable to catch any logs since this happens during the initial boot sequence.

[Jeff Lane  (bladernr)]

This also affects the X55VD 201206-11382

[Brad Figg (brad-figg)]

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1144226

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

[Jeff Lane  (bladernr)]

Can't boot installer, can't get logs

[James M. Leddy (jm-leddy)]

Hi Jeff,

Would it be possible to get a picture of the kernel panic? At least that would give some information and possibly enough to see the back end of the stack trace.

[Po-Hsu Lin (cypressyew)]

Hello,
Attached is a picture that was taken during this happen.

Since this system is located in taipei-lab, for further information, please contact Yung or me, thanks!

[Jesse Sung (wenchien)]

USB installer works without any problem. This issue only happens with network installation.

[Po-Hsu Lin (cypressyew)]

Also affect HP Pavilion P6

[Jesse Sung (wenchien)]

X55 uses an AR8161 which needs alx as its driver, and the module is not provided in initrd, so it hangs after unable to mount rootfs.

[Anthony Wong (anthonywong)]

Set as won't fix as the system only fails when installing from network.

[Po-Hsu Lin (cypressyew)]

Not considered as a blocker currently, tags removed.